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FL Auto Trend - Used Car Dealer
847 S State Rd 7, Plantation, FL 33317, United States
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FL Auto Trend - Used Car Dealer
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Ni
Review №1

I went around to many places looking for a used car and ended up finding several cars within my budget at Fl Auto Trend. Gabriel was first to greet us and was very transparent and all cars were clean so I didn’t have to worry about anything shady. Drive home happy customer highly recommend stopping by to see Gabriel

Co
Review №2

These guys are great to work with. This is the second car I have bought from them. High quality, dependable and a great selection.

K
Review №3

I purchased a SUV online from this dealership, Gabriel is the Salesman. I wired the funds directly to them. It took an entire week for the vehicle to arrive to me granted Im in the same State only 3 hours away.(excuse was a Jewish holiday which the lot is closed) Upon arrival the SUV which I paid to have towed($160) damages include a cracked passenger side mirror, missing pieces from the dash, a huge dent in the back of the truck and it was roach infested. I called Gabrial asking why didnt he disclose any of the issues before hand. He stated its a used car & he would mail me the passenger mirror which came 2 weeks after & It couldnt be used because the entire mirror & base needed to be replaced. I ordered two new fully functioning mirrors ($350) Cost to have the dents removed ($250) Cost to have roaches removed ($75). I took the the truck to dealer for full diagnostics ($180), SUV did check out as good..(He lucked out) All of this before my 1st car payment was due. Overall I give FL Auto Trend & Gabrial a BAD review. I feel he finessed me for the Sale. If he would disclosed everything wrong with the vehicle before hand that would of been professional & left me the decision if I wanted to go thru with the deal or not and or negotiate the price. After the Sale it was hard getting Gabriel on the phone. If you have to purchase, go to the lot instead of online. Gabriel you could did much better with the deal & the delivery of the vehicle. Not Cool!Also DO NOT sign the As Is document included in the paperwork. Florida has no Lemon law but their is a Misrepresentation law I could of went after FL Auto Trend with full force but Id just leave this review to warn future buyers.Peace✌🏼

Ra
Review №4

These gentlemen are exceptional. You wont be sorry coming to them. Gabriel and David are top notch! Professional and personable.

Na
Review №5

I just moved from New York and a good friend of mine gave me the contact information I ended up purchasing a car right away it was such a pleasure to deal with the management I will definitely do business again with this company I recommend using them and I will purchase another car for my wife

Br
Review №6

Excellent. They were efficient, helpful and super nice. I would recommend them for sure! Love my car 🚗

jo
Review №7

I bought a car from here. I am from out of town. The service is amazing. I would highly recommend

Su
Review №8

They were very friendly which was nice. But there were quite a few issues with the car that I wish I would have seen b4 buying. I was told it has good tires but they werent actually cuz it needs an alignment with threads showing on the inside of the tire. Went to do alignment and my back struts were worn out. Check engine light just came on but that could be something that they didnt know about. But I did have to buy 4 new tires the front brake pads and the backs struts which comes up to a boat load of money I wasnt planning on. 😭

An
Review №9

Attention‼ ️ For those who want to buy a car, DO NOT MISS BUYING IN THIS DEALER. They are scammers, liars, they cheat with the value of the car, they tell you a price and in the end it is much higher, they lie with the guarantee that is not real than what they offer you, they tell you that the car is in perfect condition and is lie, when you complain to them to take over with the mechanical problems they tell you that they will not do it and they treat you very badly, they are extremely rude, my husband recently bought a car and it has been the most bitter experience of our lives. Do not be fooled gentlemen. Please dont buy your car at this hell of a place called Dealer.

Ju
Review №10

I got only but headaches and problems buying a car from this place. If you are thinking of buying a car here, RUN AS FAST AS YOU CAN FROM THIS PLACE. Service is horrible, rude people, anyways, just find somewhere else, this place is not good

Ya
Review №11

They are great! They work with you and make sure you walk out with the car you want.

Yo
Review №12

That dealer cheats you, they tell you that they fix a car problem and they dont, they sell cars with hidden problems, very bad experience, I would never buy another car there

Ra
Review №13

Loved the service at this dealership. Purchased a BMW 328i from here, and probably one of the most proud purchases ive made up today. Salespeople are super friendly, and quick. They made sure to take care of all my needs. Will definitely be back to purchase vehicles in the future. 5 Star Rating

גב
Review №14

Trusted place to buy a car

De
Review №15

Dont go there I got screwed over big time, he told me the price was 10000 and I got charged almost 12000

Iv
Review №16

Great people very friendly staff

da
Review №17

Really?? I WAS a repeat customer. I called many times after waiting on an email reply that was supposed to come. I had cash in hand for a car they were advertising. I spoke with Gabriel several times. Each time explaining my interest in one of their cars. Each time he said he would call me right back. Never did. Poor way to sell cars guys. Wont use them ever again.

Jo
Review №18

Very unsatisfied customer. After working with Gabriel to understand why his mechanic could not come to my home the first day, Gabriel is now refusing to answer my calls. It would a total of 4 times I’ve been able to drive to car I purchased two weeks ago, as his crew initially changed the battery, and the car continues to stop. I waited home 3 days, and the mechanic has yet to come. Very disturbing, as this kind of behavior is unprofessional and warrants concern of Gabriel’s integrity and work ethic. Please come and fix my car!!!

Br
Review №19

Very nice place to do business with. Ask for Michael he is one of the nicest people to work with when buying a car. Some places make you feel like they are taking advantage of you. Not here very honest people!

ri
Review №20

Purchased my Infinity from them. Great service. Excellent car. They assisted me with getting a loan and were able to approve me in 20min.

Fr
Review №21

Recently bought a car from FL Auto Trend and I must say that I was pleasantly surprised by their level of service and their customer-centric focus. Each member of their Team went the extra mile to ensure that I was happy with the purchase. Sean and Gabriel in particular, were very helpful at every step....from the test drive through to paperwork and delivery. Sean responded very quickly to all my calls and texts. This was much appreciated. Overall, a very very satisfying experience.

ma
Review №22

Beware. While going over paper work the salesman showed me the car fax for another car stating it had no accidents. When i actually looked at the paperwork closely it was for a completely different bmw they had on the lot and the one i was there to buy actually had multiple accidents. After pointing this out the salesman apologized and said he would give a discount. I hesitantly bought the car and proceeded to take it home. The car was constantly in the shop ever since i got it and lasted under a year before I had to replace it.

Da
Review №23

One of the best dealerships Ive ever worked with. My salesman, Charlie, was so thorough and considerate throughout the entire purchase from testing and reviews to pricing and customer support. Charlie walked me through everything and made it a smooth and easy transaction. Really personable and humorous guy too! Would recommend asking for him whenever you stop in or need any assistance!

Jo
Review №24

The worst experience I have ever had. I bought a car last December and already spent close to $1,000 in repairs. The worst is that the damages are beyond any repair. I do not recommend this company.

Ve
Review №25

Great place to buy a car, very warm and friendly staff. Great selection of cars, and so was quite surprised how reasonable the cars were priced. I recommend this place 1 hundred percent to anyone. And another plus is that they dont have any hidden fees and are very upfront and open about all the numbers. A++

De
Review №26

My experience with FL Auto Trend has been great. They were very helpful and even a month later helped when they found there was an additional key to my car. They contacted me and mailed me the extra key, since I live far away. I would recommend them completely. The ONLY reason this review is not a perfect 5 out of 5 stars is that the car started having issues shortly after I bought it, which isnt their fault. They gave me every opportunity to have it checked and seemed perfect when I bought it. I didnt have the ability to take very long in my evaluation, since I was coming from out of the area to buy. I can say, this is a great place to buy a car and great people to deal with. Id buy a car from them again.

Ge
Review №27

Hello, Im Barbara, I came to Florida Auto Trend and I had a pleasant experience buying my used car.The staff was very helpful, knowledgeable, and honest .By all means it was the best!I went to four dealerships in one day and I finally bought my car at FL Auto Trend located in Plantation.You must see Gabriel, Charles, or Samuel they are the best!I would like to thank Julius for the great job he did detailing my car a week after I bought it. Looks even better than it did the day I drove it home. I will definitely recommend this car lot to friends and family.

24
Review №28

The fellas at fl auto trend are on point. They made me feel like I was an long time friend, and were extremely gracious.They made sure that every detail was taken care of, before i left their brand new state of the art showroom.The only problem is now i cant wait to buy another beautiful auto from fl auto trend, the only place i would ever buy another vehicle.Thanks guys you are terrific.

mz
Review №29

Shopping with FL Auto Trend has been my best car buying experience ever! I would highly recommend this dealership to anyone looking for hassle free service. They have a great selection of quality cars with excellent prices! I will definitely shop again!

Wi
Review №30

My husband and I just purchased a Ford Expedition from Florida Auto Trend and we were both very impressed with the level of service that we received and the quality of the car. We have purchased many vehicles in the past and I must say that this was one of the best car buying experiences we have had. The guys that work here are knowledgeable and honest and made us feel very at ease. We would definitely be recomending them to our friends and family. Thank you!

He
Review №31

When me and my family first got to the car lot we spoke with one of the salesman and they showed us a car at night which we thought was black,we had to come back the next morning because the banks were closed,once we arrive to pay for the car we realize that the car is actually blue and not black,the salesman didn’t tell us that,also about a month after financing the car I checked carmax and found out that car has been in 2 accidents!!! Salesman’s only care about making the commission they will lie just to get you to buy a car,once you leave off the lot after signing it’s yours,I’m never going to these guys again and guys whenever you’re looking for a car always check the car fax even if the salesmen tell you it hasn’t been in a accident,you want to be sure that it hasn’t.

ME
Review №32

My daughter went to buy a car and as a young adult cash is always tight. They cut her a break and worked out a plan for her where she was able to purchase her car! Small gem on 441! Stop and check them out if you need a car and great service!

DJ
Review №33

I must say, it was a pleasure buying a vehicle here! The truck I bought (2004 Dodge Durango Limited) had more expectations than I thought. Clean and well kept. The place is nice and clean, they explained details on the vehicle which I didnt know... Nice! The price was very reasonable and I would definitely recommend them to others. Thanks FL Auto Trend!!

Fl
Review №34

Wonderful customer service love my car will send everyone I know whos looking for a vehicle here I recommend this place to everyone

Am
Review №35

Very kind and generous people to get a car from. Great deals and a good experience for a first time buyer. Found a great car for a good price, would recommend to come visit

TJ
Review №36

Im so glade i found these this place. i was not sure things would work out, but they did. im very thankful for them. i will tell anybody to come here. they will make sure they take good care of you. thank you so much

He
Review №37

Worst place ever never come here. They raised the price after I bought it tried to make me pay twice for a tag. And promised to fix a bunch of stuff then said they never said that so I got a van with bold tires a broken DVD player and CD player and paired over 7000. Stay away they are scammers.

Fu
Review №38

They were very patient and accommodating in assisting with the sale. I recently purchased a 2005 Honda Accord and the vehicle is in excellent condition. When I flew in from Arizona, I was picked up at the airport and given a ride to the dealership. The vehicle was as described on their web site and I am very happy with the transaction. There was no pressure and they were very willing to answer any and all questions. I would highly recommend them to anyone looking for a used vehicle.

jo
Review №39

They really work with you. My credit is very low and they were able to get me a loan. Nice guys!

Lu
Review №40

From the moment I step out from my car I was greeted by a friendly staff. They had a large selection of all kind of cars and models and on prices I was looking for.Best dealership around, guaranteed to walk out with a smile on your face the salesman go above and beyond to get you in the car you want.Thank you FL AUTO TREND !

Ja
Review №41

I was serious about buying a car on their website. Asked for detailed pictures as we live 2.5 hours from them. Everything looked good so we negotiated financing, obtained approval and even added the car to our insurance policy. Took a day off work to pick up the car and couldnt believe the condition. Gabriel assured us the exterior was 10/10 and the interior was 9/10.....what a joke. 6/10 exterior and a 3/10 interior, and that is generous. Tires werent new as promised,..maybe 20%. Curb rash and rust on the wheels, deep scratches on the hood, glass was stained and the interior was disgusting! Error codes and warning lights on the dash....buyer beware.

Su
Review №42

I would definitely buy my next car from this dealer. I had the best experience ever here. They are courteous, they go above and beyond to get you the deal that you want.

Wr
Review №43

Fl Auto Trend is one of the most professional car purchase experience Ive been through. For your next auto purchase, please make Fl Auto Trend your first choice. It will be mine. Awesome job to the entire staff. Thank you

Ca
Review №44

Great experience with them. they did a great job helping me. top quality cars and service. i am very happy with fl auto trend.

jo
Review №45

Bought my car from here and absolutely loved the experience. Cars were easy to look out, and prices were the best Ive seen. Definitely recommend

Gi
Review №46

THANK YOU FL AUTOTREN!As a man that bought a lot of cars in the past I can definitely say that this dealership is the bast one I have ever dealt with.The service was excellent, the whole staff was nice,kind, professional and most importantly -honest!I had a dream car in my mind and FL Auto trend made my dream come true.Thank you !!!!

CE
Review №47

FLA Autotrend always have me leaving with a smile on my face. Amazing customer service Top Notch!!!

Pa
Review №48

After buying a car here a few months ago it was the worst decision ever. The whole buying process went smooth but the car is full of problems. If you want a car that will break down that they make look good go here if not run far far away !

Ch
Review №49

Great guys alot of team work very kind trust worthy awsome cars on there lot that are safe and reliable

De
Review №50

From the start to finish, it was a seamless transaction. I can not wait to shout the name FL AutoTrend, to my friends to see if they can be as satisfied as I was. Thank you again For my beautiful 300

tv
Review №51

Florida Auto Trend has exceptional service! You are taken care of as soon as you walk on the property; They fight to find the best deals for you. Even if its past their closing time they stay to make sure you are taken care of. They treated me like family-Everyone was very sweet and the atmosphere is peaceful. They got me the most affordable price on the car i wanted and would definetley recommend this place. Ask for Shay or Charlie, thell work hard for you.

Ma
Review №52

Great customer service... very professional and very accommodating. They answered all my questions and took care of all the issues that I had.

Jo
Review №53

Awesome people, great prices. shay took care of us from start to finish.5-stars

Nu
Review №54

Such a great experience. This is place is very professional and knowledgeable . Definitely recommend going here. Thank you all very much .

Da
Review №55

Dre @ FL Auto Trend did a great job working with us. Showed us the car, did a test drive, worked within our budget and got us out the door in the car we wanted at a price we agreed on...no hassles.

pa
Review №56

Fl auto trend, gabe and Sean the whole financing team absolutely great people. Brought a 2007 BMW really friendly and they just did an amazing job I am blown away ! Thank you guys for the new toy 🏎🏎🏎

As
Review №57

Listen, I was buying my first car. Im 22, this whole process has been scary as heck for me. Ive already met with a few really shady salesmen who treated me like I was a complete idiot and made me feel stupid. They turned me away because I was young and didnt have 12+ grand to spend. But this man, Charlie!! Oh my goodness. His customer service has blown me away. Ive been in the hospitality industry since I was 16 and I can tell when someone is genuine. Charlie is amazing. Hes so sweet and HONEST. Hes helped and mentored me through this whole scary process and when I get my car I want it to be from him. Theyre amazing and super helpful!!! I love auto trend. Would definitely recommend it to anyone buying a used car. They already have the car fax for their cars. Good luck!! (:

Em
Review №58

Go see Shay and the crew. Very great price for our car and easy car buying experience. You guys were awesome.

An
Review №59

Great experience it was my first time buying a car they where very helpful. I had ok credit and they got me approved for a loan on the car i wanted. They also took the time and explained everything to me and made me feel comfortable. Im Extremely happy with my purchase they have great merchandise and good prices highly recommend buying from them.

Da
Review №60

I highly recommend FL Auto Trend. They are awesome and very patient. They go above and beyond just to get you the car that you want.!!!! Truly awesome staff. Thank you guys!!!!

Ch
Review №61

Was initially very happy until less than a month later the car overheated on the highway and the radiator blew. We were able to take the car to a mechanic who told us after inspecting the car that there was no thermostat installed in the vehicle, and that was the reason the vehicle overheated and the radiator blew. This was my only experience with Florida Auto Trend.

CR
Review №62

One of the main reasons I actually came back to this dealership was because of the excellent customer service Charlie provides.If youre like me, and you need to take a long time to make a decision, FL Auto Trend is the place to go! This is the first car Ive bought in a while, and I spent 4 weekends going from dealership to dealership and test driving different vehicles. I spent many nights doing research online - pricing, reviews, ratings, etc. I had some good experiences and some bad ones, but I had an exceptionally good one at FL Auto Trend. Charlie was my salesperson, and he patiently rode with me as I came and went, test driving somewhere around 10 vehicles on and off highways and through quiet neighborhoods. He did not pressure me; instead, he listened to my concerns and doubts and thoughtfully responded, when I brought up issues that concerned me he consulted knowledgeable coworkers or looked it up and got back to me.I ended up buying a new car at a reasonable price that I am extremely happy with .Charlies help didnt end when I signed the papers. He is still making sure I am satisfied with the purchase, and is still taking steps to allay any concerns(I heard a small noise when I stopped the car, and he talked to the on-site mechanics about it). In short, I really recommend him if you want a helpful-but-not-pushy sales experience.

Ro
Review №63

If, was a pleasant experience . The features that my knew vehicle came with was astonishing (Im, the happiest woman alive Thanks to Dr. Dre and his team of experienced co-workers They deserve a immediate raise. . (Mr. Charlie, Dr. Dre & Shy). SO ROCK THANKS GUYS. ..

Ma
Review №64

I bought my first car and I was very happy at the beginning. I trusted the salesman to recommend me a nice safe car. Within a week of using my new car, problems started to come up little by little until a few days ago the car overheated because it was missing the thermostat. That ended up costing me a lot of money for various repairs related to the overheating.

An
Review №65

Excellent service, we shopped around, found a car at FL Auto Trend. Dre did a great job getting us all the info we needed and we rolled out with the car with no hassles.

Jo
Review №66

I purchased a 2008 Mustang from this organization in September, 2017. The deal went smoothly, however, the middle console door was screwed up and they assured me theyd get another one. After many phone calls and being told it hasnt come in yet, still no door! I even gave them the option of cutting me a check, still have not heard anything. It is mid May, 2018. And it was a cash deal!

yo
Review №67

I got nice Buick from FLAUTO TREND i loved my experience with them and it was the cheapest price in my area I would definitely come back for my next car. Definitely recommend it

Ke
Review №68

Great customer service, best I ever seen. They worked with me from the beginning and now I got my car and Im a happy customer.

Ra
Review №69

My credit sucked, and FL auto trend got me a vehicle...no more buses or uber ...on time for work...they really worked hard...I was shocked to hear it was approved..Go see Gabe...now I can go some where when I want..not begging family to use their Car or friends to drive me..

Av
Review №70

Ive had issues with cars for a while. The last used car i bought came sans an air conditioner, so i was a little wary going to fl auto trend to get myself a new set of wheels. I was paired with charlie, who legit gave me a part by part tour of the car to make sure all vitals are accounted for. I walked out as the proud owner of a pathfinder, and so far so good.

Pe
Review №71

Bought a 2008 toyota sienna very happy with the car and the help the dealership gave me to get finance thank you guys

Ra
Review №72

Hello, I was looking for a car, Because of my bad credit I cannot find a please to help me .I went to 7 Diferent pleases and no one can help me . I was verry obset . I then pass by Florida Auto and I spook to a sales man, We talk about my cituation and long story short I have the car that I wanted and the price . Great people . Great service . I am verry happy ....... Thank you Florida auto .

Pa
Review №73

I had a great buying experiance, Dre was very helpful and has an awesome personality. I will definitely refer people to them if they are looking for a quality car or truck.

Da
Review №74

Do not purchase vehicles here. I recently purchased two vehicles from this company and moved them out of state. Once the transactions were completed I reached out to them about an issue I was having. I was initially told they would text with some information which they never did. From that point on, I was unable to get in contact with anyone working for the company as my calls keep ringing straight to voicemail. I have left numerous messages for this company and have been calling them for a couple of weeks now and they have completely ignored me. Also, my cars were not cleaned as promised when I picked them up. They swapped out a battery that wasnt working and put in another that barely worked. There were numerous little things company lied about which along with their poor customer service makes me regret purchasing from them.

Jo
Review №75

We bought a 2009 Honda Pilot, are sales man was Dre Hes was super nice and professional, we had a excellent experience they treated us like family, I Would defiantly recommend them as a dealer :)

ed
Review №76

These guys are the best I was very happy with the kind of customer service I received from Shay and Dre I will definitely come back

Il
Review №77

I m so happy that i found auto trend cause i had good deal and they save me money i give them five stars .they took care of me one more time i give a five stars.

Na
Review №78

Had amazing experience buying a car from fl auto trend spacial Charlie thanks for great financing

An
Review №79

Great dealer!.This is where you would go if you are looking for quality at a great price. Customer service was great, definitely will be recommending all my friends and family to you guys!

ga
Review №80

These guys are the best, I went to 3 dealer before these guys and didnt get any help but these guys 5 stars

Te
Review №81

Shai is the best person to get a car Very understanding give you the best deals in Florida me and my husband went to 10 different car lots and he broke everything down so we can understand and also All of his cars that we looked at had Very low miles we fell in love with the 2011 Toyota tundra with 80,000 miles For only 16,000 every car lot we went to we was looking at the same truck but year 2007 with 150,000 miles and up for the same price and more not only Shai but the whole Fl Auto Trend staff was just full of energy and the feeling was mutual my hubby is happy and love his new toy i hope you will come and find your new love like we did

Ma
Review №82

These guys are sooo good! My credit score was super low and I still walked out with a Beemer. Shy was super helpful and very funny and friendly. Charlie did the financing and he was so helpful in finding a way to make I work comfortably for myself and the company. Highly recommended! Excellent car selections! Love them! Thank yoooou!!!!

Ya
Review №83

Great Place ! I traded my car in . Got a great car, for a great price ! The service was amazing and quick.

Sh
Review №84

Had a nice experience, very helpful staff.

jo
Review №85

My sales man at fl auto trend was shai he was very helpful and also has very good customer service skills i would recomend him and this place to anyone interested in purchasing a car. I am very satisfied with my purchase

Ge
Review №86

Great customer service, got the family a nice new expedition thanks to these guys at fl auto trend

Ju
Review №87

Great and family oriented delearship eran the owner great guy and Charles the finance guy and Gabriel salesman knows his car and I had no credit got me finance and a great car .thanks auto trend.i would recommend. This delearship I family and friends.tgank you eran.

Wa
Review №88

These guys sold me an excellent car and helped me get good bank rates for the financing.

da
Review №89

Just got 2010 Ford Expedition very happy with it special with the fianance with bad credit got good rate . Go there see charlie best finance guy

NI
Review №90

We love you guys, the best customer services ever, our salesman was Shy funny as hell, just dont tell him he looks like an actor hes not gonna stop talking lol

Do
Review №91

Purchased a 2009 Nissan Altima and salesman Gabriel said there was a recall from Nissan for the sticky dask. He said all I had to do was take it to a Nissan dealer and pay $250 deductible to have the dashboard replaced. This was a lie, because this dealership had possession of the car during the lawsuit settlement period the car is not eligible for a new dashboard. To fix the dashboard the cost is between $2500-2700 so that will be out of pocket unless this place fixes it. Called to figure this out and was told someone would call me back....that was 3wks ago.....still waiting. Dont trust this place.

Ea
Review №92

Great customer service i bought a suv perfect conditon runs really good would recommend others to purchase there cars there.

Al
Review №93

Yall are really nice and we really liked the service. I recommend this place to buy a car.

An
Review №94

Purchased vehicle from FL auto trend they have great prices and excellent service. If youre looking for a vehicle this is the place.

Ka
Review №95

They is no good. They don’t tell you about interest and when you paying on the car the cost of it don’t go down and the interest rate keeps going up and up you’ll never pay it off . All they want is your money

ma
Review №96

Great people, very nice, made sure they took care of me.

Ly
Review №97

Great experience very friendly staff . great car clean and great value . will we be back.

M
Review №98

Do not buy a car from these guys unless you are a mechanic and you have completely gone through the vehicle. Other reviews of 1 star make complete sense to me based on my own experiences. Our salesman, Shay, tried to get me to leave a very good review on his computer for Google Reviews before I was even finished with the car purchase. This would explain so many happy 5 star reviews - given before buyers even drive their car off the lot.Biggest complaint: we hesitated to buy the car, because there was a knocking sound coming from the right rear which I thought sounded like a strut problem, but they showed us a computer printout showing that they bought rear struts next door at Advanced Auto and installed them. We spent hours sitting in the sun, while their mechanics tried to figure out what the knocking noise was. The mechanic drilled into the bottom of my vehicle and inserted wood screws (which later loosened and had to be tightened) which didnt fix it. I kept asking if it was the strut, and they didnt think it was the strut, so we bought the car thinking it was just some harmless noise. The noise got worse and worse over the next 6 weeks, and guess what the problem was? Yes, it was indeed the rear strut making the knocking noise! The rear struts, which were the new ones, were replaced and now there is no knocking noise!Other complaints that cost us money: There was a loud buzzing noise every time we unlocked the car. They acted like they had no idea what it was - no big deal. Turns out we need a rear door lock actuator with an estimate over $600. Also, the car does not always go into park or pull out of park. Were yet to get an estimate to get this fixed.These guys are not trustworthy and will try to move problem vehicles by giving you a cheap price. Shay, while very nice, promised much he didnt deliver: The smoke will be removed from the car today. They will fix the knocking sound. Dont worry about the almost $1000 dealer fee - you will be so happy. (All wrong, btw.) They balked at negotiating any money off their retail price of the car, and then finally gave me a couple hundred dollars off. I asked that if I bought the car they would fill the tank. The manager said yes, and then they gave me a $20 gas card (the van was on 1/4 of a tank).AGAIN: The reason you see so many 5 stars on their reviews, is probably because, like with me, they tried to get me to leave a really good review for us on their computer before we had completely finished buying the car in his office. I looked at him and said, Well, Id at least like to drive it home first...To FL Auto Trend: You need to be honest with your customers about what is wrong with the vehicles and what you can and cannot make better. You may need another mechanic. If youre going to fix a car, make sure you at least fix it correctly. If you cant or wont fix a car, please be honest with the customer about what is wrong with it. Also, please stop being defensive (you guys say, We have the right to make a living...) when people try to negotiate (which is a normal car buying/ selling activity). Just tell them the truth, that you advertise your cars for less to draw in customers but you cant really negotiate better than that.

So
Review №99

Excellent and honest services from the staff especially Dre and Charlie i am a satisfied customer!! highly recommended !!

ge
Review №100

Great Salesman Shay! very fast process and guaranteed the best price in the MARKET!!! highly recommended ! GREAT TEAM!>>>>This message was written by a computer and the employee of the company, minutes after the payment>>>I DONT RECOMEND FL AUTO TREND BECAUSE:- The car had problems in the engine and the electric parts, 30 MINUTES after the purchase. They did not accept to decline the purchase.- AFTER one week waiting, I went to pick up the car, but it had another problem. I insisted on the cancellation of the purchase and FINALLY they accepted. BUT, after 3 days, they refused out to return my money.- UNFORTUNATELY, I signed the documentos, it had the topic SPOKEN PROMISSES ARE DIFFICULT TO ENFORCE... and I needed to keep the car.- They told me (No wrote) it is fixed. Is possible trust???ahhhh....I forgot, they told me: We buy your car, but you have to pay again all the taxes.... U$$ 1300.00 lower than the value. :( :(Bought: 08/28/16Picked up: 09/11/16BE CAREFUL!

Information
29 Photos
100 Comments
4.4 Rating
  • Address:847 S State Rd 7, Plantation, FL 33317, United States
  • Site:http://flautotrend.com/
  • Phone:+1 954-317-5700
Categories
  • Auto broker
  • Used car dealer
  • BMW dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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