Ethan in the plumbing department was proactive in asking if we needed assistance and was very helpful in helping us find what we needed. Very nice to know some people still care enough to provide good customer service. Thanks Ethanπ€π€
Great employees, quick service.
Home improvement supply store. Ample parking available. This place is huge. Often it is difficult to find a specific item, especially if it is an advertised sale item so be prepared to ask an associate for help. Look at their ad and website to get an idea of items they carry.If you deem this review helpful please give it a like. Thank you.
People there were very helpful in finding the products that I needed and even though it took a little bit for somebody to be able to help me out the lumberyard once they were there they were very helpful in making sure that the product I received were a good quality and fitting of the standard for the work I was doing. When getting back to my project I realize that I was short a piece I gave him a call and they immediately got it taken care of it and set up for me to come and get what I needed or offer to reimburse me for the product that was not picked up if I did not need it
Great selection and very helpful employees
All you need for home repairs and improvements at great prices, including expert advice for free! Seasonal sales cant be beat by competitors.
Joe in the bathroom section is awesome! Super helpful and the gentlemen with his name tag flipped over who got the vanities off the shelf was awesome too! I asked if he saw any scratches or dents and he did a thorough job of checking for me and I greatly appreciate it! Not so many nice things to say about our cashier who refused to listen to me say these are βrays listβ and just scanned 1 of 3 bar codes on the box and continue to tell me my total $1000 after i again said hang on these are rays list. Thanks for making my check out a process Debbie.
11% Still going on, summer clearance price drops throughout store. Masks need to be worn volunteeraly, could change to full time.
Good time, friendly place
The staff is awesome! Theyre helpful when you need em and leave you alone when you dont need them:)
Great people, great stuff. What else need be said?
Found exactly what I was looking for. Great employees & nice, clean atmosphere.
Quite not tp crowed
Would love to say a Thank you to Satina for her excellent service. As a weekend DIYer she went beyond in helping with all my needs. Would like to say that everytime I have been to the Platteville Menards I have enjoyed the device that I have received from your staff. Thanks!
Menards is a great place to shop when youre remodeling a house. When they have 11% off everything its that much better.
Really helpful informed staff. Help me find what I needed and even help me save money. I give them 2 thumbs up.
So neat. I can get a whole new toilet and a gallon of milk..... All in one stop! Amazing.
Spent more than I intended as usual,.too many goodies. Everything for building or home improvement. Just wish it was closer.
Was a good visit. Clean store. Very helpful ppl.
Great customer service. I found what I was looking for and it was at a great price.
Friendly staff. Ready to help. Clean store social distancing and masks .
Lots of selection and decent prices.
Easy to find every thing. I go to either the Platteville, WI., or Freeport, IL., Menards and can go to what I need as the lay-out for both stores are exactly the same. I love that. 1 store, 2 different cities, but the exact same lay-out.
Very large but organized store
Like shopping at menards good prices everything
Straight lumber this week so thats a plus...
They have everything I needed at a good price. One of my favorite store we shop there alot.
Menards took $1,922.44 in online payments from my family, delivered no merchandise, promised a refund, and then, due to their mistake, now refuse to refund $1,922.44, and they are keeping our $1,922.44. When my wife and I called the Platteville store to discuss this serious financial crisis, the gentlemen we spoke with snickered, laughed, mocked us, and made rude comments. At this time, the matter has still not been resolved, and Menards has given us no indication that they will refund our money, even though we never saw, touched, or took possession, of any merchandise from them. During my telephone conversations with Caleb and Ryan Holup, they were both very condescending, rude, and flippant, as if they did not care at all about our plight. They were very rude and they acted like they thought it was funny that I was upset. For example, at one point I told one of them that my family cannot afford to lose $1,922.44, and that there is nothing at Menards that we can use, and that we need every penny of our money to pay our mortgage and buy food for our family. The person I was talking to, either Caleb or Ryan, then told me, Dont worry, we sell food, too. You can use your in-store credit for food. You could hear laughter and snickering in his voice when he said it. I have never been treated so rudely in a retail situation in my life. My family and I are pursuing legal action against Menards.
Pick up materials for your project and take a few steps to get your pet foods, and a good selection of groceries, as well as a fair variety. One stop shop, and 11.5 % back
Love my local walgreens!
Everyone was very friendly and helpful thank you
Thanks to Lee in the lighting dept I got exactly what I need. He gave me suggestions and ideas I hadnt considered. Very happy with what I got.
Wish I had more options with lights.
Professional employees. Stopped in needed a few things for a home project. With COVID19 all employees were wearing masks but still helpful. Got what I needed and was in and out.
They had everything I needed and more that I didnt even know I needed! Hard to stick to my list when I go to Menards! Love that store!
Still have to wear masks in here. Really, that sucks! If I could go to a different place I would.
Took my mom and got some cleaning wipes and other groceries. Cashier was nice and friendly.
Great selection of products at good prices. Love cruising for clearance items.
Safe, just an isolated maskole. Quick checkout.
Should be ashamed of them selfs, forcing people to buy a mask. Its about profit plain and simple. If it was truly about health and safety they would give them 10cent masks to there customers.
LOVE MENARDS
Just had a group of very helpful employees of Menards manage to get over fifty wood fence posts (2500lbs plus) into my marginally able truck and trailer. To do it right they even took two front end loaders and worked in tandem to get the posts over the aluminum wheel covers on the trailer! I have a photo of their skill. They also noted my trailer tires were low, something I forgot to address after a winter in the shed. The load made it home safely on a drive over an hour, after a gas station air stop! THANK YOU VERY MUCH.
The internet was having problems in the area so it was chancy if you want to pay with a credit card. Their backup system was having problems also.
This store has all your ever need and at a fair price. Hours open are very helpful. Good toys for young and old.
Did a little Christmas shopping.
Prime rib melted in my mouth
Helpful when needed
Helping dudes check off the honey-do list.
This is the place to get stuff to fix the house. Or if you prefer a fine purveyor of building materials, the price tends to be very competitive, the quality is adequate and the help usually has a clue. If asked they can usually explain the differences between products at different prices and will try to upsell but not too hard. If you know what you want, and the proper terminology for it you can get it and go quickly, but they are used to taking the time, to help translate terminology and help you find what you want. There is a huge inventory and much more that can be specially ordered there are professionals here regularly as well as people without a clue, but with a problem they try to help them all.
While I really like Menards, ordering online is awful. The package arrived in a box with no lid and had a cut up USPS Priority box taped over the top. This was a horribly packed shipment, although it clearly states on my invoice packaged with care by Ryan. The one and only thing that is positive, the items were not damaged.
Menards in Platteville is my favorite store. You can find everything you need there as far as home improvement. They have some very good sales and low prices. The staff there is excellent. The people working out in the yard and warehouses always help you find what you ordered and help load it up very friendly
Always have everything plus more
Fast trip. Wasnt offered any help loading lumber
They always have what we need.
For a woman i love menards i get all my stuff there i can and black friday there is the best ever
Very good social distancing was ok
I showed up 5 minutes to closing to get river rock for a large fish tank set up. I had my 8 month old baby plus my 2 other kids. The staff were very quick in helping me find the river rock and loaded it on a cart, they took to the register and then loaded it in my car. Not one of the staff ever had any issue with the fact that I walked in right before they were set to close. Amazing crew!!!! EXCELLENT CUSTOMER SERVICE!!!
11% off everything! Nice customer assistance.
Everything you need for the home, garage, pets, outdoors, etc. Great selection of everything. Very clean store. Friendly and helpful employees
Employees not wearing mask in store and rude when asked why not
Had everything we needed to do a remodel on the sleeping quarters if my horse trailer. Chad was a gracious young man who helped my husband & didnt seem to mind putting up with me....π
They were very slow.
If it wasnt for fact you can save money shopping there I never would place is not geared twards contractors
I bought a lawnmower trusting that I was getting trusted service. I have had the lawnmower for to weeks and on the second time starting it oil shot out the carberator. I called the warranty service that I bought and was informed that I have to drive 1 hour from my house to get this fixed. I called the store and they told me that they can do nothing for me. No one told me that the warranty was no good at the store. So so far If I dont drive 1 hour away I will lose the cost of the purchuse and warranty and now the cost of gas. For a total of 625.00. I cant believe that Menards did this to me or did not go through the warranty with me. They just took my money and said good luck. What service for a trusted place. So beware of what you buy and ask questions about the warranty. To me it just a way to get more money from you and get nothing in return. Just a lawnmower that doesnt work.
Pretty much have everything
Employees were rude. Aisles were cluttered. Im disabled. I asked for help from 3 employees (they were standing together gossiping) 3x to get big bag dog food in my cart. 1 finally glared at me but helped me. When I limped away, they were laughing at me.
Fantastic, from the stone to the wood, all the way back to the PVC pipe. The greatest part was the man who walked up to my friends and said that we should make a potato gun out of the massive PVC pipe.
They usually have what Im looking for
I cant belive how big their shower and shoer door selection is!
It was awesome
The customer service is above and beyond exceptional. For everything we have ever needed in every department, they are very knowledgeable and helpful. It is greatly appreciated!!
Not sure of his name but Iβve been there twice after five in the flooring department. I was replacing a tile and putting in a transition strip. Not only did he give me instructions on how to do it but he took me around the store and made sure I had everything I needed. This is what customer service is all about thank you for all your help.
Its always a treat to go to menards. The staff is friendly and everything is easy to find. The pricea are reasonable and there is always a good selection of goods.
Spend to much money!
Just shopped at Menards in Platteville,Wis.Had the BEST experience Ive had shopping in a long time.In every dept had someone who actually knew their dept.and other areas and were very very helpful!! Thank you for. All the help.
Only air dryers in the restrooms
Staff was helpful.didnt need much.They need to greet there customers,an ask if they need help. If your customer is more relaxed and feels theyre appreciated. They will spend more money in your store.
The young lady that helped me load my pipe could not have been more helpful! That was a pleasant surprise! Thanks!
Great place to buy just about anything you are looking for. Good sales and great people
Good customer service. Just came in for a very specific light bulb. And Menards was the only one who carried it. Thank you
They have what Im looking for at a fair price. The employees are always very friendly and helpful.
Love this place. I help my be run his construction business. We build log homes roofing siding painting everything. Not Menard always has it all
The workers were helpful and walked me to the area I needed and were polite and friendly
Hit and miss. We had a good experience and a bad experience to share but there wasnt an area on the website for a survey. Seems as if they are a always a bit behind the times compared to other hardware stores. We dont have a lot of options .
Service was good and they had everything I needed in stock.
Very nice customer service representatives, knowledgeable in their respective departments and helpful if out of their assigned workspace. Kudos to all!
GREAT PLACE TO SHOP AND FINE MANY GOOD ITEMS.
Love this store just needs more customer service and better attitude otherwise store itself is great
Everything you need
We always find what we are looking for. Staff members always helpful and knowledgeable.
Lost my business. Not wearing a mask
Always friendly and helpful
Very good place to buy everyting.
Got what I was looking for and a few more ideas for future jobs.
Typical Menards. Generally good quality and fairly fair prices. What lowered my rating is that at any of their stores, trying to find someone who works there is close to impossible. And if you find someone, they say they will be right back and then disappear. My brother tried today (and I tried too, with the person I asked said they would send someone over who never showed, followed by never seeing anyone after that) and the worker he asked disappeared down an aisle that was a dead end, never to be seen again. Do they have secret doors they go through? LOL Seriously, do they train workers to disappear?
Menards is a great place for a variety of goods beyond tools and hardware.
Everything we needed plus 11 %rebate, can it get better
One of only a few locations by this big box chain, find hardware, plumbing, windows, lumber, electrical, BBQs and so much more. A super service location with a nice garden center and helpful folks too!
Always find what Im looking for as well as many things Im not looking for. Love going here, cant wait to see what black Friday sales are.