Purchased a boat here off season with the promise of all concerns being taken care of. Features that add a tremendous value to the boat and its operation were in need of repair when the boat was put in the water in May. Now in September with the season over, the issues are still left unresolved. BUYERS BEWARE!!! They will promise you everything, but deliver NOTHING!! Go elsewhere!!!
Im a professional bass fisherman from Florida and was driving to Lake Champlain for a large tournament. I drove about halfway when I noticed my engine had become loose. Lake Champlain is no place to have a boat with an engine about to come off. I called a local boat dealer who was very short and stated they could not get me in for a month. I tried to explain my situation and that it was a simple fix. The person refused to help or provide any assistance despite my plea that I was 1500 miles from home and needed help. Frustrated, I hung up and Googled the second dealer in town. Champlain Boatworks came up so I called. They said it was not a problem and to come in when I got to town. The next day I was there at 7:30am, I didnt want to inconvenience them knowing they were doing me a big favor and were busy as well. They tightened up the engine, and did one other quick job. They didnt even charge me labor, just parts. I greatly appreciated their hospitality and the guys in service and parts were very friendly and knowledgeable. I finished well in the tournament and owe those guys a thank you for getting me back out on the water and most importantly, safe on the water. Thanks guys!! Highly recommend them.
Great place to get all you boating needs. They also offer great deals on new and used boats
Have been doing business with Champlain Boatworks for years now. Personnel is knowledgeable and service is impeccable. Equipment is well maintained. I intend on continuing to do business with them and strongly recommend them to boaters.
Very disorganized operation where communications seem to be very poor among staff and as a result customers. Quality of work was underwhelming and prices very high. I have since found a more reliable business and would be very hesitant to recommend this one.
Mariner restaurant very good
Very professional sales rep, not pushee...
Called to ask a question guy was rude and lied said heโs never heard of a Evinrude motor.
We got our 1st pontoon boat there
One of the most beautiful place of the lake to go on a cruise.