If your going to go to AutoZone make sure you see the guys at the pleasant Grove location. They will help you get exactly what you need without being to pushy
They had the bulb I needed for my motorcycle. Pretty good staff. Some can be a little stingy. Not my first pick of places to recycle used motor oil.
My battery died at a dance competition. I was an hour away from home. Another Auto Zone location would not replace my battery because of the late hour. Thanks Pleasant Grove Auto Zone for taking care of me and replacing my battery!! You’re awesome.
Had a check engine light come on had some long blonde haired kid help me said he knew how to use an obd reader went outside to help me couldn’t find my truck even though obd readers pull that stuff up automatically so I left and went to the next shop across the street worked fine there they even let me do it so I don’t know what he was thinking
Very helpful and friendly customer service. Jon was especially helpful and put windshield wipers on my son’s car.
After going to the one in American Fork it’s saying that they cannot test my battery with the proper equipment they threw on another gauge that really didn’t tell me anything if the battery was good so I was FOL. I went to the one in Pleasant Grove and they tested it and found a bad battery and also help me install it and help me with my other air filters. Top-notch service in the one in the Pleasant Grove location
Today I stopped in for breaks and Miguel was awesome and gave the best customer service I have ever had at Autozone And honestly some of the best customer service Ive had anywhere. He was enthusiastic, happy to help, knowledgeable and made the overall experience a great one! At this Autozone They always give good customer service. He said Autozones number one goal is customer service and taking care of the customer And I believe him. Whatever Miguel is making is not enough and I authorise a minimum of a 10% increase. 😁 Thanks for the great service today!
Great staff that helped my wife with windshield wipers.
Everyone here is nice, and the store manager is fantastic. Hes super knowledgeable, very kind, and easy to talk to, which -- as a woman -- is a refreshing change from what its typically like talking to a mechanic or car guy. He changed my car battery this morning in less than an hour, even cleaning all the corrosion off of everything. Cant recommend this place enough.
I can almost always get what I need right away and if not they can get it quick.
Awesome service!Nick & Jon did great!
Very friendly and helpful staff!
Excellent customer service, good prices and very good advices from the staff members, I always come back to AutoZone Auti Parts for my spare parts
Excellent staff who were able to direct me to the parts I needed.
Staff is knowledge and friendly! Thanks James A.
As always, the staff were great and I found everything I needed.
Great knowegble staff who go the extra mile to make sure your up and running.
Great as always! I was ill and could barely stand, so Zach brought my purchases to my car for me. Thank you Zach
Store manager Ryan was awesome! Needed a new battery. He got me checked out and the batteries swapped in no time! I told him the battery I wanted and he went and got it, no questions asked. He even noticed one of my leads was loose, let me know and took care of it. Excellent service
Had to get some things and service was great! Fast and easy.
Best customer experience I’ve probably ever had anywhere. Went here instead of the autozone close to me because the part I needed was in stock, and ended up explaining what was wrong. Got way more info than before and super helpful advice that saved me time and money. They missed out on a sale to help me out. Will always go here now.
Friendly, helpful staff and well stocked.
Worked with James today, and he was super helpful and honest. Really grateful to get a new battery into my car without any sort of hassle!
I’m impressed by the hassle free service I received today. I returned a battery and Brody at the service counter not only simplified the process but step by step walked me through it. At the end of my shopping experience I walked out of Auto Zone with a great smile of satisfaction. Good job Brody and the responsible individual who hired him. Thanks.
Auto zone is a great place to get your shopping done for all of your car needs. They have a wide variety of all kinds of parts for whatever you automobile needs. The service is more than happy to help at it is conveniently located next to a gas station so you can get things to help you on your way to your destination
The service was not the best but the prices and the products are great
I know nothing about cars and my battery died. I came in and they helped me. Everyone was super kind and helpful. Miguel helped get my new battery in. It probably took like 15 minutes and they gave me money back for my battery. I will definitely be coming back.
Great customer service, all the employees were very friendly and helpful. Helped me find exactly what I needed quickly and efficiently
The store says they open at 730, I got here at 720 and Rich took care of me. My service engine soon light was on. I bought an air filter and cabin filter and Rich put them in for me. Great place!
Way too expensive for my taste Im not going back
Miguel is the man! He gave us tips to clean our car battery so we would save a bunch of money. Super nice, friendly, and real! Would have given 5 stars just for him but sometimes we have to haggle with the other workers who push the highest prices items on us.
Broke my windshield while replacing my wipers. My windshield already had a large horizontal crack. The new crack is vertical, in a completely different location and looks like its gonna spread in several directions. Manager said if the other crack wasnt already there, he wouldve replaced it. No apology, no discount, nothing. I was going to wait to replace the windshield, but now I have to replace it asap. The photo doesnt show that the crack has already spread about 2 feet. This only happened about an hour ago. Zero customer service.UPDATE:I contacted district management, who asked me what I wanted done. I suggested paying for half, which was more than fair. However, the process has been so difficult! The manager chose the place to get the replacement, but it took a week for him to get back to me with the location which was somewhere between Pleasant Grove and AF. Not an exact location. Was told to tell the replacement place about the autozone account. There was no autozone account. I was then told to bring the receipt back to Autozone to get reimbursed for half. I went there, only to be told that only the manager could give me a check and he was on vacation for the next 4 days. I wish I had been told that before! This would be so much easier with a little communication. I will never go to Autozone again.
Miguel started there when I was the Store Manager. He is awesome as the reviews say. Give the man a raise. Thank you Miguel.
Fantastic store. Clean, good service, pleasant employees
Always I found the auto parts for my grand caravan that i need...
Very helpful and clean store!!
They have parts for everything and the people that work there actualy kinda know what there talking about but there is a 40% chance you will get the wrong oil filter thats why its not 5 stars
5 minutes to closing battery dead these guys were amazing accommodating and helping Me out!!! Stayed over time refuse extra compensation and went the extra mile! Im telling everyone about my fantastic experience there.
Awesome Customer Service! Helped me by installing the headlights on my car! No problem! Very nice.
Amazing service and competent staff.
Miguel R. Was the most positive, make it happen employee in the store. Totally helped me and didn’t make me feel dumb because I didn’t know certain things about my vehicle. I will definitely be back. And guess what, O’Reilly’s Auto Part is across the street from this location and I’ve been there before but no need to go back. Also, Miguel did everything he could to save me money. Thank you.
We were an hour from home and the store was closed. I didnt catch his name but he was willing to test our battery and give us peace of mind on our drive home! Thank you for the hospitality!
Lend out obd but not a multimeter. First time Ive encountered this at any AutoZone. Continuity is your friend AutoZone!
It was so great. The roller coasters were some of the greatest things I’ve ever been on.
It was raining outside - I couldn’t see at all because my blades were so old. These guys helped me out half hour past closing to get me the windshield wipers I needed. THEN they came out to my truck to check out why my check engine light was going off.I thought I needed parts that I didn’t need - they saved me money by being straightforward about what I would need to get that check engine light fixed up.Eddie B was awesome and helpful.
The employees here are incredibly helpful. They were willing to stay 25 minutes after close to help me with an alternator issue. They gave great advice, and are not afraid to get their hands dirty helping you on your car issues. Great service, sometimes over crowded, and understaffed, but for what they have, they do great! 👍
Miguel was super awesome. Got me in and out with what I needed.
Even though they didnt have in stock what I was looking for, they advised me of where to find it.
Didnt resolve my problem.But it was great customer services and give good information about my car
Very helpful and knowledgeable. They helped me with a pesky battery and cable situation, went the extra mile to help out and give good advice. I really appreciate it!
First time, I was there they taught me how and when to use a torque. Next, visit they taught me how to clean the cars fuel injectors. Third, visit they they told me how to clean the top of my old battery with Coke Cola or Baking Soda. IT WAS Great.
Ive always been able to find what I need and have received great customer service. One experience takes the cake. My brother bought a new windshield wiper for his car. the part that was supposed to attach to the car broke during installation. We drove back and told the manager about it and he was able to find a replacement part and came out to the car to install it himself at no additional charge to us! We really appreciated that.
Use often
Very friendly and helpful
It used to be good but now there are some employees who are not so kind, they tell you they do not advise you what to do and if you return more fingers sometimes it seems that it is the worst thing you have done in this life
Friendly service, went in to see what the service light was on for. Didnt have the part I needed unfortunately but even with it fairly busy was able to get in and out quickly.
Fast & knowledgeable staff. Great place for car related advice. Not budget prices (you can shop Wal-Mart for that) but they really know what theyre talking about here.
Not enough staff making the time you must wait to ask anything rather lengthy. The staff are very knowledgeable and friendly so a 4 out of 5 instead of a 3
Wow! Ive never been more impressed with the service Ive gotten anywhere. The sales associate, Ginger, checked the battery in my car, ended up replacing it and checking the alternator for problems because of the short battery life. She was as helpful as could possibly be.
They were the absolute best and saved me 3 times in one day. I am extremely happy with my experience there today.
Had a mishap with a battery a store associate sold me after looking up my vehicle. I came back and spoke to store manager, Ryan L.Ryan went the extra mile and helped me in the right direction and got me taken care of with a smile and helped me to my car.Thanks, Ryan!!
I enjoy walking into AutoZone!! They are a great bunch of guys working there!! I enjoy with all of them!! Thank you for always taking care of me..
Greeted right away. Helped right away. They didnt have the parts I needed at this location so they explained my options. When I opted to go to another store they called and had them hold the parts for me.
Amazing experience here. I went down the road an an unnamed common oil change place for some help with my tail lights not working and they had no idea what the problem was. So I went here in desperation kind of knowing that the workers arent required to know this kind of stuff but maybe there was a chance they could look up a fuse or something. Not only did they quickly help me find the problem with the burnt out fuse, but they saw that the previous owner of my vehicle had put in poorly made led lights that caused the fuse to burn out anyways. So for a total of like 15 bucks I not only had someone help me find the burnt fuse, but identify the cause of it in the first place. I will be coming back here for certain.
This is probably the best auto parts store around. The guys here actually know stuff. I come here all the time.
Great help always, usually not too busy but now and then there is a small wait.Very welcome to helping people with their problems and suggesting their best opinion.
Went in to replace a battery and ended up getting a battery and great customer service as they offered to help me replace it on the spot and get me back on the road worry free! Ive bought brake pads, wipers, fluids, and brake rotors and I havent yet had a bad experience here of with the products Ive bought.
I have been to this Auto Zone several times and I have always walked away so impressed with the employees, their knowledge, and their willingness to help. On new Years Day, my Alternator went out. I was starting a new job the next day and could not wait to get it to a repair shop. The employees there walked me through what I would need to do to replace it myself, showed me a few good youtube tutorials to follow and told me I could call them at any point and ask for help. They were nothing but professional and helpful. As a result, I was able to do a repair I had never done before by myself with a lot of confidence. This isnt the only time they have provided such great customer service either. When my car battery died and I went to get a replacement, the employees came out in the snow storm to verify it was a bad battery. Once that was confirmed the employee went in and discovered the battery was under warranty, so I got a free replacement battery, then he went back out in the snow storm to replace it for me. This is the kind of customer service you would want from any business.
Great place for car needs. They were even willing to loan me tools for simple work while my truck was in the parking lot.
They got me a good deal, semi synthetic oil with oil filter and air filter for 30 bucks
Best customer service. I believe his name was Chris. Thank you for being attentive and helpful
Great store located in Pleasant Grove! They offer a military discount at 10% and are great with non-car people (like myself)!
The employees at this place dont seem to care about your time and they take forever always to help you out, also their computers are super glitchy and I got charged for something I never even got. But thats just my experience.
Cool dudes and smart too
The employees are very nice. Theyll change car batteries free of charge.
Brent was great. Had a bad battery came outside and fixed it right up for me. Thanks brent!
I waited in line for over 20 minutes, as the very next person in line. I broke my back serving in the US Air Force, and was on crutches. After so long, I resorted to kneeling on the ground, because I couldn’t stand any longer. Still, neither of the two employees glanced at me. When I asked how long it would be, the employee rudely recommended that I go across the street to O’Reilly’s, which is exactly where I am headed. Worst experience ever, especially for a company who supposedly respects and honors Veterans.
Werent much help locating a part for a late model Honda... Lots of race inspired cosmetic enhancements...
AutoZone does a great job. They almost always have things that I need.
They have the exact part I needed. The employee installed it for me. He even explained how to do it.
Customer service was great answer questions about my vehicle that was very helpful to me.
Walked in to return a product I had already opened. The cashier I think his name was Ken was rude to me and did not treat me with respect. I did not feel that I was a valued customer at all.
The employees are very happy to help and will gladly point you in the direction you want or they will get it for you.
Very helpful, battery warranty honored without knee bringing it up, they installed it and taught me how to protect it.
My husband favorite place
Love auto zone. Helpful friendly staff and most parts are there when you need it.
Very helpful and go above and beyond.
Ive been to this auto zone a dozen times. Great place for tools, a good flashlight, and get your daughter made for protection here.
Happy to see an Autozone come to Pleasant Grove. Always handy to find whatever I need. Ive always liked Autozone better than its similar competitors.
Of all the auto parts stores in the area, Ive found Autozone to be the best in terms of quality, availabilty of parts and pricing.
They were very helpful. Save money on a tool that salesman suggested was on sale
They were helpful knew exactly what I need and even explained how to install correctly my parts
Staff was attentive and helpful in getting me the right equipment for the job.
Good prices, knowledgeable and helpful staff.
We use Auto Zone all the time.. For parts and testing..They are lots of help and usually have what we need in stock or can find it in another location..
John helped me out and is very nice and friendly.
Walked in the other day alarms went off as I entered. I looked at the employees, the looked at me and and acted like it happens all the time. As i left i walked out at the same time as one of the employees was leaving and again the alarms went off. This time he accused me of stealing and wanted to see what was in my backpack. After finding nothing but my gym clothes I got no apology for tearing out everything in my backpack. I was right in front of the employee the entire time I was in the store. If I was stealing why would I walk out the same time an employee is and why did no one say anything when I walked in the store? Went to wal mart after had no problem with the alarms going off. So dont know whats going on with autozones alarms but maybe get them fixed.
Went here for a check engine light. We got a rough diagnosis in a minute or so and were sent to a mechanic that the employee trusted for more details. In all, we just had to pay $9 for a can of cleaner when most places would charge us at least $100 for labor.
They have treated me well every time and had everything that we have been looking for at great prices.
Great service! I would have messed up my car if I didnt go there.