Very easy and they even helped me w. directions. QUICKA ND PROFESSIONAL SERVICE. cRISP AND FORTHRIGHT DESCRIPTIONS OF VARIOUS PRODUCTS. wISH THEY HAD OLDFASHIONED FLIP MATTRESSES, BUT YOU CANT HAVE EVERYTHING. m Y DOG LOVES THE MATTRESS AND IT SI VERY WARM.dELLVERY WASS JUST AS GREAT OR EVEN BETTER. zACH AND tAY SHOULD GO ON THE COMEDY CIRCUIT. They were even funnier than my dentist who is hilarious. V cheerful nd quick, wouldnt even let me help them and declined offer of drink and pit stop. They even helped me snap out my dog gate as I didnt want them to have to lift the mattress over the structure. And they were gone! Who was that maaked man?
Jared helped us fine just the right mattress. Were seniors and had some considerations. He found the right answers. Good representative for Mattress Firm. Glad we went.
We just left the store so happy, Lance is amazing! He was genuinely focused on making sure we left happy with what we wanted and helped us stay within our budget. Great guy and a great place - thank you!
Worked with Joe and feel we got very service on good products. Polite, friendly and all around good to work with.
The salesman Jared was very professional and knowledgeable. He answered every question I had and was a pleasure to work with. I will definetly recommend Matress Firm to all my friends and family.
Not only was the sales manager at Plover Mattress Firm, wonderful and so helpful, so we’re the delivery guys who delivered my mattresses up three flights of stairs without a single complaint. I highly recommend buying from them. Very satisfied.
I am so happy that my husband and I went back here just last week and decided to buy the queen size bed that we saw about a year ago. The salesman, Mike, was absolutely amazing. He wasnt pushy and he let us make all the decisions that we needed to on our own and answered our questions. He was very helpful. It was an all-around wonderful experience and I would recommend anyone going here as they offer great finance options to help get the rest you need.Our bed was delivered today so I have yet to sleep on it but I know the quality that I am going to receive. The delivery people who came were very efficient and got everything set up very quickly. They are very good at sending no reply emails and text messages. I even got a phone call letting me know that they were 10 minutes away. It was a very easy interaction today to get the bed set up for me.The pictures below is the mattress that we bought with the base that comes with a remote to lift our heads and feet. The best thing about buying the base is that you do not have to buy a box spring or bed frame with it. The base is a little bit more expensive but well worth it. We also got new pillows to go with our new sleep experience and I cannot wait to have a better night sleep.
My experience at Mattress Firm in Plover was flawless! I came in knowing what I wanted, just a box spring, the associate, Lance checked to see if it is was available and it was. Done. I would recommend highly Mattress Firm in Plover!
10:10 would recommend Patience! She was so helpful and informative!! Would highly recommend Mattress Firm to anyone! The overall experience was beyond what was expected! It’s nice they can fit you to a bed! We can’t wait for our new bed to be delivered!
My wife and I stopped into the Stevens Point Mattress Firm 20 minutes before it closed just to start looking at mattresses because ours was 10 years old and we planned on getting a new one soon. Joe was great and didnt try to rush us out the door at closing time. He was very helpful without being pushy. He had good product knowledge and focused on what our specific needs were. We ended up making a purchase the same night. Thanks Joe!
Im glad I chose to go in and ask questions before making our purchases. Joe had all the answers I needed, even helped pick an adjustable frame and offered a great deal. 100% satisfied customer.
Loved our experience at Mattress Firm. We bought a mattress and adjustable base during the Presidents Day Sale and we couldn’t be happier with the deals we got and the service of the sales associate. We didn’t feel pressured to purchase anything and felt we were given accurate and clear information based on our needs and budget. Service and prices were much better than the Ashley Furniture down the road.
I stopped at Mattress Firm in Plover today to purchase a new mattress. Joe was so helpful. He started with inquires of what my needs in a mattress were, showed me several that matched my needs and then let me try them out for as long as I needed He even had me try other mattresses just to confirm that I was picking out the proper mattress for myself. He also explained the differences in the construction of the mattresses. Joe was very pleasant to work with and patient, answered all of my questions and made sure I understood everything. There was no high pressure sales and I purchased a mattress today. Joe is a great sales associate.
Mike Miller helped me and was very knowledgeable and friendly! I felt like he listened to what I wanted and helped me find it!! He made the whole process easy and I was very happy with my experience.
Very friendly and easy to work with.
Shady.. selling floor models as new ask why they had tempurpedic pulled from their floors for a year next time you visit.
Mike did a great job helping with getting a adjustable bed frame,just what we wanted
Disappointed you would not take away old mattress!
Great place to buy a mattress. The service was great.
Very helpful and very friendly and helpful with our needs
Patience Buehler was friendly and helpful! She understood what I was looking for and helped me find the best adjustable bed and mattress for me!Mary Winter
Kyle was very helpful, pleasant and professional. We got a great mattress and adjustable base at a very fair price!Thank you for helping us furnish our new home here in Point. And tell Kyle Go Niners xoxo
Joe did. Great job, very helpful but not pushy in his sales. Friendly and knew about the product
We found what we wanted. The salesman was very helpful in helping us make a decision.
We had such a positive experience our sales person patience was incredible so knowledgeable and even found a way to get us our new mattress the next day.
Absolutely loved the experience very knowledgeable and made sure that we wanted what we wanted before us walking out the door would go back again for another one in future
It was a great experience! Joe helped us out with exactly what we were looking for. He was very nice and got us what we wanted.
Great prices and awesome service 👍🏼👍🏼👍🏼
DO NOT GO HERE. My husband and I got a mattress. Within 30 days, all the springs flattened. It was like sleeping on a bunch of metal. We had to pay $100 to exchange it even though I am fully capable of hauling my own mattress.After I heard this, I just wanted a refund and they said that would cost EXTRA! The “manager” wouldn’t even look me in the eye and said it was my fault for not reading the policy.Save your time and money. Go somewhere else. Literally anywhere else.UPDATE: After reaching out to corporate 7 times and reporting them to the BBB twice, I finally got my money back.
Great place to get a mattress at a fair price. They know their products and how to work the balance between what you want, what you need and what you can afford!
I’ve been to other stores but felt high pressured. Left without purchasing anything. I gentleman that helped me Was very knowledgeable and answered all my questions. Therefore I ended up purchasing the mattress set I was looking for I will definitely go back and recommend your store to family and friends.
Brandon was phenomenal and very quick. Answered any questions we had! I’m super stoked about the crazy steal I got today 😁 even better with FREE delivery to where I live!! Thank you so much and I definitely recommend Brandon and Mattress Firm!
Great customer service and prices
Great service and they even offered to deliver to my house 2.5 hours away!
Kyle really went over the top. My wife brought me down and I was hesitant to buy thinking it was all hype and I could buy through one of those mattress places online that send them straight to you. He really listened and found the perfect mattress that fit both our needs at an affordable price! Couldn’t be happier!
Very informative and professional. Patience made me feel comfortable and excited about my choice of mattress and accessories. I would highly recommend!
Loved our experience at Mattress Firm as well as the Black Friday deals....can’t beat it!
Very knowledgeable and extremely helpful. Joe was very understanding of our needs and knew everything about the product.
Very friendly and helpful, would recommend anyone looking for a mattress to go to the Plover store.
Patience was so knowledgeable and helpful, really made the whole buying experience a breeze and I felt really comfortable making the purchase
Always great and works with a budget!!!
Patience was the best, I really appreciate how she treated me especially since the online part treated me so bad. Thank you.
Update: was told the mattress was coming two days- no phone calls and no one showed up. If you want to take two days off work or away from your life only to be stood up this is the place! No mattress received yet.Undergoing a mattress replacement with PureCare, the manufacturer of the mattress protector MatressFirm sold me. PureCare has been fantastic MattressFirm awful. PureCare was upfront about policies MattressFirm hid behind a long list of stipulations. Not upfront at the time of sale of protector that you still follow MattressFirms stipulations was told you follow Purecares yet I’ve been told they have a contract functioning in the background. Bogus. Consider taking your business to a place that is more upfront and honest. Gosh sakes you can’t even talk to a human at MattressFirm about their policies it’s all over email! Oh and they require you to be available a full day for delivery, as they don’t give you a window of delivery time until the night before!
So honest and transparent about pricing, not overwhelming what so ever working with the sales consultant!
Joseph was a big help! We are so happy with our purchase and we will continue to shop at Mattress Firm for all of our bedding needs.
Charles helped us choose not one, but 2 mattresses. He was very helpful, knowledgeable, and patient with us. The store has a super selection of products all price ranges. We spent at least 1.5 hours in store. Id definitely send friends here. Great deals and service.
Very good customer service from the store representative to the delivery guys.
We love our Mattress from Mattress firm! Jake was very knowledgeable and helpful in leading us to the perfect mattress for our needs. Customer service was top notch with arranging for pickup/delivery in our area. Highly recommended!
We’ve had our new mattress for about a month now and I am in love. Jake is amazing and very knowledgeable about everything in the store. Would absolutely recommend going here to anyone looking for a new mattress.
Very helpful people. We were really nervous about getting our first mattress together and came in around black Friday hoping for deals and a guy named Jake helped us get some surprisingly good prices. He listened and let us but the cheaper options without being too pushy.
Jake did an amazing job helping us find our new mattress, was also very knowledgeable! I liked how the mattresses were color coded in the store for firmness! Definitely recommend!
Very pleased with the products and staff at our Plover area Mattress Firm. Purchased a mattress in August for our daughter going off to school, and just returned to get ourselves a new one! Worked with two different sales associates each time, and I have to say that both were outstanding! Neither were pushy in any way! Great experience overall!
Went to the Wisconsin Rapids store this morning to look for a new mattress and got to meet Jake who usually works at the Plover store but is helping out in Rapids!! He was very pleasant and listened to what I needed to find!! Very good customer service and very nice to work with!! Walked out with a new mattress for my son!! Thank you Jake!! 😁
Went to Mattress Firm for a mattress for my last year of college! Great beds and costumer service. They even have a discount for students! Really great deals!
Christian and Jake were great to work with. They bundled a great deal for us. Will definitely come back again.
Lucas quickly let me know what mattresses were fitting for me by asking helpful questions. He wasnt pushy at all and got me a very good deal on a mattress Im extremely happy with!
Kyle was a great resource to get the bed platform that I needed! Great value and price. Highly recommend
Gaige was a great person to work with here and matched the prices that were from other stores for the best deal! I walked in not expecting to buy a mattress and left the store happy with a purchase I couldn’t refuse! Wonderful customer service, very factual information provided. Thank you Mattress Firm!
The Mattress Firm in Plover WI has a wide variety of name brand mattresses to offer every variety of guest. The store is setup using a color coordinating system to help an experienced or inexperienced mattresses shopper find their ideal dream bed. With price points available for every guest the store is able to help anyone and everyone get a great nights sleep that they deserve.
Most knowledgeable of any store we visited in our search! Very easy to work with and worked to get us the best deal possible on our new mattress. Delivery was quick and very professional. Impressed with entire shopping experience - would highly recommend to anyone looking to purchase a new mattress!
Jake was fantastic to work with. Knowledgeable, helpful, and willing to thoroughly answer questions. He eagerly worked to find us a great deal for our budget. Highly recommend working with Jake. We ended up purchasing a Hartfield mattress and are excited to get it delivered!
I would recommend buying a mattress here, I worked with Mike H. And he had the knowledge and right questions for me to try and pick out the best support for my body type. Thank you !
Great experience at Matress Firm in Plover. Sales rep, Jake, gave us valuable information in making a wise purchase and was patient with all my indecision over a firm or medium firm mattress! Thank you, Jake!
We just purchased a Beauty Rest mattress here after visiting three other vendors in Stevens Point/Plover. The mattresses in-store are color coded by firmness, which helped make decision making quicker and easier. Prices and sales are also clearly posted. Brandon and Jake were extremely knowledgeable about all their products. They were very helpful and professional, and not pushy like salespeople we met in two other local stores. We got an extra discount by going online and signing up for MF emails. We were also offered discounts on accessories and warranties.
Excellent place to buy a mattress! The first time I stepped foot in the store, I was given outstanding customer service and answers to any and all questions I asked; Jake is the man, so ask for Jake. I was never pressured or persuaded into buying a mattress. I did not buy a mattress that day and continued to shop around. I ended up making 2 more trips to Mattress Firm until I finally found the perfect mattress. At Mattress Firm, they cared more about helping me find the right mattress than they did making the sale or getting me to buy the most expensive mattress. I know there are tons of mattress in a box brands out there, but there is something to be said about being able to lay in a mattress before you purchase and having a store/human being you can have a face to face conversation with. I highly recommend Mattress Firm to anyone interested in purchasing a new mattress and Ill definitely be shopping there again when its time to upgrade mine.
Nate Ruetten was very knowledgeable and efficient. He was easy to talk to and we felt he really listened to our needs. It was a very smooth purchase and we felt we made an informed wise decision after our interaction with Nate. Thanks Nate! We appreciate you. We sleep better at night because of you.
Was looking for a mattress for a spare bedroom for guest and this store was amazing in helping find the perfect mattress. Brandon even was able to get us next day delivery.
Worked with Jake who was very helpful to me and my wife. They also had some toys for our son to play with while we were laying on lots of beds! He was very knowledgeable and answered several questions during purchase. Excited to get the mattress delivered!
We had the best experience at Mattress Firm-Plover location!! Jake is very knowledgeable and so helpful!!! We will definitely be returning customers! Thank you Jake!!!
We bought our king sized bed just this last week, and based on the service, Im sure we will be just as happy with the bed. Comfy pillow top, good service, awesome clearance deals. Would recommend for beds in the future.
Brandon saved me a lot of money on the perfect mattress I was looking for. Very patient and knowledgeable.
The manager out there helped me find mattresses for my family after our house fire, gave us a really good deal. Def recommend going there to anyone who wants to or needs to get new mattress thats the place to go
We walked in knowing that we needed a bed but didnt have a clue what we wanted and a low budget. The associate was kind and worked very hard to find a bed that fit us and our budget!!! I truly recommend this place for all your matress needs.
Super easy transaction today! Helpful staff a clean environment. Great customer service I love when someone is helpful and not trying to oversell me!
This was the fist store we stopped at and saw no reason to go anywhere else. The prices were unbeatable and Gaige was a tremendous help and understood our unique situation. He worked with us the find a mattress that fit all of our needs
The sales people there are like dealing with care dealership sales men.. and their 4 month trial is bull... you have to then pay them to come pick it back up and a restocking fee, which turns out to cost so much that it is cheaper to keep the damn thing.. The mattresses they have at the location are so old that they are not a good representation of the mattress.. I bought one based on the showroom floor model.. come to find out that showroom floor model has been there for 3 years!!!!
Very good experience! The mattresses are all very well priced for the quality and Jake was very helpful. Theres a large selection for a large variety and we even got a great deal on a mattress protector!
Had a great experience at the store working with Gaige to pick out our new mattress. He showed my wife and I a few difference styles and models. We were able to find the perfect mattress for us at an extremely affordable price. Would suggest to anyone needed a new mattress!!
I had a great experience at the Plover store. Gaige was very helpful and kind. The whole buying process was quick and not at all pressured. I definitely recommend this shop if you are in the market for a new mattress.
Had a great experience here today. Not only was Gaige knowledgeable but he helped us find just the right bed at the right price for us. We will definitely return for future purchases.
Wonderful customer service, very friendly, helpful and knowledgeable. I will definitely be purchasing beds here in the future.
Gaige was very helpful on the phone and did some research on our old mattress to find something comparable. We came to the store and he helped us pick out a mattress that will help ease our aches and pains. We would definitely come back again!
Gaige helped us out and got us an awesome deal. This will be our 3rd purchase from Mattress Firm and we will definitely be back again. Thanks!
AWESOME staff that is attentive to the customers particular needs. Great options and prices!
Knowledgable and complete information. Cool touch mattress and pillows.
Gaige was very kind and knowledgeable. He was able to walk me through each mattress and tell me the advantages and disadvantages of each as well as let me test them. Overall great experience.
Gaige was super helpful and patient with us when we were looking for our new mattress. We found a great mattress and we were able to get it for a great price. We went to a few places before stopping at Mattress Firm and Gaige was easily the best salesmen we talked to. He was very knowledgeable and actually took the time to show us as many mattresses as we needed till we found the right one.
Jake a great sales person he was very helpful in our mattress purchasing and foundation, he knowledgeable of the products and not hard pressing sales person, l will be back for all my sleeping needs
Jacob segor was very nice he helped me find a mattress i could afford and got me the best saving highly recommend
Gaige was awesome! Understanding, honest, straightforward, and got me set up with exactly what I wanted. Will definitely recommend him to family and friends.
I had a great experience at mattress firm. Gaige was very helpful and answered any questions I had. If youre looking for a bed this is the spot.
Gaige was very helpful. Very attentive to all my needs. I could tell he knew what he was talking about.
Super helpful, friendly and knowledgeable. Great deals. Would definitely recommend this place.
In and out pretty quick and Gaige helped me find an awesome mattress with an amazing price! :) would super recommend
Gaige was very professional and helpful. He assisted me with everything efficiently and I was extremely pleased with the service he provided.
We talked to Gaige at Mattress Firm in Plover, WI. He was a great help to us in picking out that perfect mattress. We are anxious for a good nights sleep and being able to read with the adjustable base. Thank you!!
Great service from Gaige. I hate mattress shopping but it was quick and painless and I got a great deal. Thanks so much!
Wendy was really helpful in picking g out a bed and pillow that worked for me. I really liked the pillow a lot.
Kyle was a great salesman who went over the top to find the bed for us. Would definitely come here again.
Gaige was very friendly and helpful! Found a mattress right away. Very happy with the service! Thank you!