The guys in the shop are great. NO complaint from a workmanship standpoint. The issue I had is with the ownership. Rude, unprofessional and tried to price gouge me on the estimate. I even received a call from their manager apologizing for how unprofessional the owner is. Apparently this is their reputation and is a common complaint. I had to finish the last steps of my restoration myself.
The guy that waited on me was very pleasant
I am giving them 5 stars because they did an outstanding refinishing job on our mahogany wood front door. They matched the color perfectly to the original stain color and we have a metal grill on door also and that turned out perfect too. Workmanship was great. Sandra Fatt was a gem and so was Jim and Paul.
Plymouth (sandy and her crew) refinished 5 pcs for us furnithure from the 30s Mahogany. The work Plymouth crew AMAZING. The furniture they refinsihed is gorgeous, amazing, the Mahogany wood is so beautiful. Thank you, Plymouth Furniture RefinishingJim Mackie
Mgmt crosses wires with staff. He said/she said--get any quote or proposal in writing; you take your piece there, theyre gonna start to work on it, THEN call to let you know theyve started. And, they apparently do good work, but they are NOT reasonable nor flexible on pricing, even if there is a misunderstanding.
Jay is the best!! Their work is better! If you want something restored, go here!
Our goto refinisher
Quality work always! They have done numerous pieces for us over the years.