Store was clean and bright. Front end staff was friendly. The shelves however were not very well stocked. Good luck trying to find anyone to help you find something on the floor if your looking for something in particular.
Very helpful. Found exactly what I needed
The store is well organized and clean but when I couldnt find what I was looking for I found the staff to be very personable and helpful.The prices arent bad either and there is often some kind of coupon available online.
Michaels, love walking in the Plymouth store.They had both items we were looking for.Love the fall items coming out.
Never brought my custom framing business back here because after two trips to your location a very enthusiastic wonderful employee Mars sold me a job that the next employee, very non enthusiastic (who explained Mars was gone) said it wasn’t possible. Not sure why?!?
I went to the Plymouth Michaels at Colony Place. Paula was terrificI found exactly what I was looking for and she helped me with the web site for a 20% off coupon.Great job Paula
Always great arts and crafts of all kinds.
I went in to get a good pair of scissors. Its such a big craft store, I asked an employee where I could find them so I wouldnt be there all day looking for them. She pointed me in the right direction and told me the aisle letter and number. I found them and got the pair I wanted to buy (they had several different kinds). What a great BIG craft store! Someday when I have more time Id like to look at everything they have.
Knowledgeable and friendly staff, and I love that their website tells you exactly which aisle their products are in so if youre not able to/comfortable with asking for assistance, you dont have to!
Good arts and craft box store
Decent michaels but does not have spray paint caps or lanyards which is why I went there.
Always has great art supplies and craft kits.
Lots of crafts. A bit pricey but lots to chose from
Very good experience the cashier Paula was extremely helpful
They didnt have what I came in to buy, but I left with a bag of stuff 💖💖
This store never has what I need
We all know how great MIchaels is. The store inspires me. (And I spend way more than I intended.)
Less than enthusiastic staff...
Staff are very helpful and they are very health conscious during the pandemic keeping everything clean!
This places online ordering system is such a joke. I saw they had an item I needed for an event I was going to available online and said it was available to pickup at the store via curbside due to the states covid-19 plan.I placed an order around 1 PM so I could get it later on in the day. It was only one item too. It had been 4.5 hours with no confirmation email or anything. I called the store to check on the order, they said they will get on the order and fulfill it ASAP. I respectfully told them thank you for doing this and let them handle it.I finally get an email an hour later, telling me the order was cancelled. I was very annoyed as I needed the particular product for something I had to do the next day. Good thing a friend offered to let me use theirs so I could do what I needed to do.This is an unreliable company and I will never be doing business with them again. Called another store nearby in Hanover to see if they could help and they hung up on me. Very disrespectful to someone who wants to give you their business.
There were 8 people in line for the registers with 2 registers open when 2 of the women working here announced they were stepping out and the 2 women running the registers were alone in the store with the long line at the registers. Then one of the cashiers stepped away from the register to sanitize carts. Perhaps a better strategy would’ve been for the two clowns that left to have stayed and helped get through the busy time at the registers. And the ding dong that left her register should have stayed put and cash people out. Ridiculous way to run a retail business. I hate coming to this store and only do so because my daughter loves it here.
I find great values. I need lots of beads. There are always beautiful glass,stone,metal beads. The staff is interested in the items I make. They are very supportive. I recommend Michaels to friends and family.
Found what i needed and more so much to see.
Good crafts
It has a good collection of art and craft stuff, has lots of Halloween stuff too.
They laugh at you when you say scratch board. Try it its fun and demeaning 8D
I love all of their seasonal stuff not to mention their prices !
One of my favs. But really wish we had a hobby lobby near us.
Out of stock on a lot of things
Great for most craft supplies. People are usually nice. Sales and coupons are the way to get reasonable prices.
Lots of crafty items but also some Home good products. Found a really cute wall hanging!
Great deals! The manager was awesome by extending the noon cut off for early shopper deals due to the lines being so long. Kudos!
Such great deals and everyone is so friendly there that works there.i love this place.i missed this place while closed due to covid 19 I was severely depressed that I couldnt get to my favorite place in person.But much happier NOW THANKYOU SOO MUCH.😁😁😁😁😁😁😁😁👍❤❤❤❤❤
Lots of stuff. Personally I dont like how it smells but it does scream crafts when you smell it. The store is laid out in a simple way. The problem that I see, and this goes for all the stores on this strip, very few cashiers. There is always only one and there is always a line.
Incredibly rude and unhelpful staff. Online ordering process is abysmal.
Desiree is the best!! She doesnt just take your order! Made me the best blue martini ever and also let us improvise on the seafood platter. If shes there, you wanna be there!! Makes it a great experience
The store is well stocked. Managers are helpful and always friendly. Never have we had any issues. We visit here often for all our productions and decorating needs.
Great store for decorating and for hobbies. Look for and wait for sales, they are amazing. Too much stock sourced from China. Maybe theyll start looking at sourcing from other emerging economy countries.
Great store! I seem to walk out with a ton of nice yarns among other things. I just wish there were more people on the sales floor to ask for help.
The ladies at the framing shop were knowledgeable and VERY helpful. They answered all my questions and assisted me with all my needs. My projects will be ready before Christmas. It doesnt get better than that. Thank You
This has been my go to spot for art and craft supplies for quite awhile. The employees have always been friendly and accommodating (Im disabled) and Ive even had a lot of pleasant conversations with other customers while browsing for paint. The bathroom is also easy to use in a wheelchair and always clean.
Even though they didnt have the clay I needed I was able to get an employee to help me look and see if they did within a minute of walking in the store. That saved me from walking around for awhile playing wheres Waldo trying to find something thats not there.
The people are friendly and the store has way more to choose from.
Great staff very clean very safe.
Awsome place for crafts.
This store has everything a crafter would be looking for, even hard to find items. I needed a specific gold paint for outdoor lettering, usual only found online. This store had the exact item, and more to choose from. Very clean and great sales. Easy to find just off Rt 3.
I shop here all the time. Always find what Im looking for. Great store to stop by
The employees are very attentive and knowledgeable. I get many of my supplies and so long as I use one of their coupons of which are almost available I always get a good deal.
I love, love, love Michaels! Fair prices and super helpful staff... Like checkout person Dawn in the Kingston store!
Came here to get supplies to make a funny trophy for work. I couldnt believe all the options. Cashier was very friendly and the store was well organized.
I needed a print mounted and the lady in the framing department was extremely helpful, friendly, and courteous. Outstanding customer service!!!
A rather large location they have a ton of selections. Even if it may hamper having a larger selection for specific things like the cricut.Its clean, the employees are engaging if you look lost.Bathroom smells like orangesIf you are a painter? Boy this is the place here in Plymouth.
Short staffed. Things were not in order on shelves.
Great selection, friendly and helpful staff
Poor customer service skills place gives me anxiety everytime I shop at this particular Micheals.
Wish there was more people working and people that works there knew what they were talking about and could help other than that theyre stylish meant was very clean Im very organized
Extremely sweet staff, Ive never had a bad conversation when going in for my art supplies. Very informative. Great experience!
Its like any other micheals with nice people. The store is clean and to their are always people to help you
Always find what we need
Always uas just what i need when i shop with decent prices
Helpful staff.
They have everything you need for your crafts and a great selection of frames at a decent price
Very nice workers even with so many people in the store.
Very good store for DIY. Wish prices were better...
Great place always organized makes it easy to find things.
I LOVE MICHEALS STORE THEY ARE ALWAYS STOCKED WITH MY FAVORITE ITEMS THAT I NEEDEVERYTIME I GO THERE ..PLUS THE PEOPLE THAT WORK THERE ARE VERY FRIENDLY AND HELPFUL .I LOVE THE STORE ALL AROUND ALWAYS SOMETHING NEW AT MICHAEL S .
Easy access for acrylic art class supplies for Kim Saunders class @EcHo studii/gallery, 5 Elm St. Wareham
The are slowly cutting down on the Red Heart Super saver skeins of yarn. This makes it more unlikely I will be visiting their stores.
Super good service and good price
Love this store pricing sales and coupons .Staff is always knowledgeable and so nice
Love this store,Can be a bit pricey, always check the website for coupons
Great craft supplies at decent prices, especially with the discounts.
Great store for nearly any project and for any kids craft ideas as well
Nice craft store with almost everything for your crafting needs
I like this Micheals. Its a bigger store. Everytime I go im that particular Micheals the people who work are there always willing to go above and beyond. Its right off of the highway there is plenty of parking and there are a lot of other stores got a great to shop there as well!
Well run and supplied with helpful and enthusiastic staff, we are frequent visitors.
The framing department was very helpfull and I was grateful for their advice and assistance.
Good place find most of your art supply needs but not all
I do not go here anymore for art supplies, the employees are lazy and just talk to each other instead of helping customers look for supplies in this poorly organized store. Gave it a chance but still would rather go to Utrecht.
Love this store. Clean, helpful employees and great prices!!!
Everything you need for arts and crafts, great variety
Great Christmas ideas!
When my wife makes me go here the employees leave me alone. I appreciate this.
Very helpful and well stocked with everything I neeed
They only serve breakfast, but they have good portions. Somewhat expensive,. Service is excellent.
Love it real deal Mexican!
Wonderful store with almost too much stuff to enjoy!!
Good stock, clean place, and very friendly staff.
Loaded with stuff. Wife likes this place.
Associates are always helpful and store is clean.
Overpriced
Great shopping for hobbies
Pshh obviously awesome
Love this place. Good variety of products
Great place for the kids projects
A bit pricey in summer but worth it