Great LBS, great guys (Seth & Dennis) who do great work and care. Pretty lucky to have such great mt biking and a great shop right next door.Highly recommended!
I had an excellent first experience with Serious Cycles. They were very friendly and explained everything they were doing thoroughly. I brought my bike in for derailleur adjustment only to find out that I needed a new cassette. They had a replacement on the shelf, amongst many other components. They installed it and adjusted the derailleur very quickly. The mechanic even gave me a quick lesson on derailleur adjustment so that I can dial it in myself in the future. Easily the best bike shop Ive been to and is now going to be my go-to choice for parts and service!
Got my bike tuned up here and they did not complete what they said on the website. It clearly states that the tune up includes degreasing and lubricating the gears, and cleaning and polishing the bike. I got two bikes tuned up and neither looked like it had been touched. Components of the bikes do run smoother than when I brought them in so some work was completed, but for $90 each, and with the website clearly stating theyll be cleaned, I was very upset to see that they werent, because now I dont know what else they didnt do as part of the package that I was paying for. Current stance is that I wont be back for repeat service.
By far the best service and people you will ever deal with, they never pressure you for any sales, just information and assistance . Highly recommend them for any bike needs!!!!
Im new to the sport and had a great experience here. Nate really helped me out getting the basics and took his time to go through every aspect of the bike, pedals, saddle, etc. Highly recommend.
Unbelievable customer service!!! Have saved the day many times. Very knowledgeable
I have bought many bikes and trikes at Serious Cycles. I have purchased a Specialized road bike, a long wheelbase recumbent bike, a Catrike and bikes for my grandkids and get all of my service and maintenance done there. The guys are great,professional and competent. You feel like family when entering their shop. The best there is.
Great buying experience. Had a million questions I couldnt ask online retailers. These guys helped me get my boy setup with a new bike that fit him perfectly. Highly recommend!
Great buying experience. They even stayed open late for me by 45 minutes after closing to help me since I got out of work late. 10/10 recommend.
These guys saved the day, I would give six stars if I could!My friends and I were riding from Boston to Provincetown on Labor Day weekend and hit a flat tire about a mile from the shop. Folks in the town called the shop to report we were stranded on the road and a nice lady picked up our bike to be fixed at the shop. We headed on our way and the bike hit a flat again about a mile later! Nate from the shop came out in his truck with some much needed roadside assistance and fixed the bike up again. He (and Serious Cycles) saved the day and we ended up making the full 120mi ride before sundown. Cannot thank you all enough!
Seriously the best bike store around! Love my StEVO Thank you!
Best bike shop around! Extremely helpful and convenient. Excellent staff and very friendly dog! They are positioned right outside the Pine Hills mtb trails and they have a free multi tool and pump station for use. 10/10 service would recommend
Great bike shop! Seth was very helpful and helped explain the difference between two bikes to get the right one for my son. The other gentleman was very helpful last visit as well. Highly recommend
Bicycle brake, me sad, Serious Cycles fix bicycle, bicycle go zoom zoom, me happy
Awesome people with great knowledge! Always friendly and happy to help! I dont go anywhere else!
Always friendly and always have what you need
Very courteous staff . Answered all my questions . I got a great deal and they had great after sale support!
I got a pretty decent used bike and brought it in for a tuneup. They were so friendly and affordable! My bike looks and rides like new!
My derailleur was not shifting correctly so I was searching for a bike repair shop. Based on reviews, i went to Serious Cycles which was quite a long distance away. Boy was I glad I came to Serious Cycles!I met Seth and he understood the problem right away, and proposed a course of action. Not only that, he realized I came from far away so he offered to work on it right away so that I dont have to make a second trip to pick up the bike. Where would you find that kind of service these days?!After a cup of coffee down the street, I came back and the bike was fixed. Not only that, we identified an issue with the kickstand and THAT was fixed as well. Everything was done perfectly and for LESS than the estimate. Wow!If you value quality work and great service for very reasonable cost, Serious Cycles is the place and Seth is the man!
Pick my new mountain bike and was stoked! Service was amazing, despite the new conditions we are dealing with.
Superb Customer service and knowledge about their field of work.
These guys are absolute pros. My friends and I went to MA for a long bike trip and my 20+ year old bikes derailleur was completely destroyed. The staff immediately took the challenge in replacing a part that hasnt been made in years while explaining everything to me--all at a reasonable price. I only wish bike shops around me were as courteous.
Locally owned and reliable! Also very knowledgeable, friendly and encouraging to new cyclist. I highly recommend them.
The staff was very friendly. The repair prices were reasonable. Also, many bike accessories. Good save for a biking vacation!
Great service. Friendly owner and staff. Exhibit A as to why we should support local businesses
Friendly and knowledgeable people. Good pricing. Great store
I live in Plymouth but work in Boston, so Ive always had repairs done at shops in the city. No longer will that be the case. These guys are awesome, super friendly, and extremely reasonable.
Excellent service.
Called Serious Cycles after a handlebarr extension on my bike (Montague) came apart as I was riding (luckily uphill) and after googling an install video of the device it quickly became apparent it was improperly installed by a bike shop in Belmont. I live in Plymouth and no way I wanted to make 2 round trips to Belmont so I called Serious (talked to Seth) and they werent familiar with this particular handlebar extension nor were they a dealer for my bike, but suggested I bring the bike in, which I did. Seth quickly determined the device was indeed improperly installed and suggested a different type. He removed the old one and installed the new one while I waited (which really surprised me...how many times do people actually help right away, generally you have to drop off) Within 20 minutes I was on my way with the bike in better shape than it ever was. Great service and pricing, I highly recommend Serious Cycles. AAAA++++
Best shop in new England
Awesome service, awesome prices, highly recomend!
Always dependable, truthful and professional. My go-to place for all bicycling needs and questions.
Very knowledgable and friendly staff. I highly recommend this shop!!
Very good service and pricing
Great plsce to shop service is great and dependable
Great bike shop