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UB Hardwoods & Flooring
17610 19th Ave N, Plymouth, MN 55447, United States
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UB Hardwoods & Flooring
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Da
Review №1

UB Hardwoods was great to work with. My floors look great, and they were always available to answer any questions I had.

Ju
Review №2

UB took up some old carpet and did a phenomenal job sanding and restoring our 1890 area hardwood floors to their original glory. At every step of the way they went the extra mile to make sure the work was done exceptionally well, and on time. The team even cranked away on weekends (without my request!) to make sure they stayed on schedule. Cant recommend Sean and the team at UB Hardwoods & Flooring enough. Total professionals, incredibly knowledgable, and a joy to work with.

Pa
Review №3

I am thrilled with my new floors! The crew were very meticulous in their work and cleaned up before they left each day. The project manager was very detail oriented and made sure everything was done to quality standards. An unexpected surprise - my final bill was actually lower than the original estimate!

Th
Review №4

We had our hardwood floor refinished with UB Hardwoods they did a great job. Madrona explained everything thoroughly, was very easy to work with and her clean up was exceptional. Thanks to her hard work and dedication our floor looks beautiful. We would definitely use them again.

Ja
Review №5

UB recently installed, sanded and finished new white oak hardwood on our entire first floor. We had a great experience working with their team. Shawn came out for the original estimate and was extremely helpful bringing our vision to life and providing accurate and realistic information throughout the process. Our job started on time and everybody who worked on the project was helpful and professional. Were thrilled with the final product and would highly recommend UB!

Je
Review №6

As a local home builder, we have the unique opportunity to work with companies like UB Hardwoods on multiple occasions. In the last few months alone, we have both purchased wood flooring from UB as well as hired them to complete full flooring installs. I am extremely impressed by their craftsmanship, attention to detail, and communication. They respond quickly when we call with questions, their guys show up on time, and the job sites are always clean when they get done. If something goes wrong with scheduling, or product availability, they take a proactive approach and deal with it right away. In this chaotic market, that alone makes a night and day difference. If you hire UB for an install or just simply purchase flooring from them, you will not regret it.Jesse JochimRenaissance Builders Inc

ju
Review №7

UB Hardwoods did an incredible job! I was not familiar with the company, but I was preparing a home for sale…they exceeded my expectations!!! We purchased ALL floor coverings for the ENTIRE home, including 5 rooms of hardwood floor refinishing. The ENTIRE staff was OUTSTANDING… SAM is SO professional, timely, a clear communicator, & most importantly he FOLLOWS up!! Our home sold in 2 days & all 23 showings commented on how fabulous the floor coverings were THANK YOU!!!

De
Review №8

Our experience working with Justin at UB Hardwoods far exceeded our expectations. He is a master at his craft and he is an excellent communicator. Our eighteen year old Brazilian cherry floor required some unexpected care when we embarked on a refinishing project. He knew exactly what to do, and received our concerns with creativity and a positive attitude.The outcome of his refinishing work was everything that we hoped for. We recommend UB Hardwoods with complete confidence.

To
Review №9

We had a great experience with UB re-finishing our older maple floors! Josh and John were great at communicating, showed up at the time promised and worked quickly and efficiently to bring our floors back to life! I definitely would recommend them!

Ta
Review №10

The guys from UB did an absolutely fantastic job with our floors. With the incredible amount of traffic they see every year in our Chapter house, it was shocking to see the finished product. I genuinely never thought our floors could look as good as they do now. Will absolutely have them back next summer and highly recommend, process was professional, timely and all around extremely easy. Thanks guys!

Je
Review №11

Our refinished floors look beautiful! We are so happy with the end result and how professional Shawn was throughout the entire process. He took the time to answer our questions and fit us in with our tight time frame. Melanie in the office was always helful and very nice! I would highly recommend this company for flooring projects. Thank you Shawn and Team!Stedmans in Plymouth

Ka
Review №12

We found UB through the Google reviews, and were very happy we did! Communication was excellent and everything happened as promised. We were given an install and everything date that never changed, and everyone we worked with was great. We had a funky floor level issue that was messing with a long transition piece, and UB kept coming out until we found a solution.Part of our project involved new stair treads and risers and not only are they absolutely beautiful, the guys pushed the lumber yard to make sure we got our stairs on time! Not sure what kind of magical persuasion they used, but Im glad they did.We also had existing hickory flooring that we were trying to match. While simultaneously helping another customer at the showroom, UB picked the most perfect match possible. We had been searching for weeks and weeks but didnt find what we needed until we stopped by UB.We had an excellent experience and I highly recommend UB.

Sh
Review №13

We found UB Hardwoods at their booth at the State Fair last year, and we are so glad we did! UB Hardwoods installed a hickory floor in our living room, dining room and kitchen in January. We love the floor! It has been 7 months now and the floor still looks as good as when they first installed it. Everyone who worked on our project was professional, friendly and customer service oriented with prompt responses. Bob provided excellent advice and project management and was very accommodating with our special requests. We especially appreciated Sam for his skill in laying the floor and creating a pleasing look (important with hickory!), and Justin that finished the floor that now feels like velvet under our feet! There were a few problems that needed to be solved (as there always are during a remodel) and the team addressed them to our satisfaction. We rate UB Hardwoods 5 stars for their combined workmanship, value and customer service!

Sa
Review №14

We recently had UB Hardwoods replace old hardwood and carpet on the main level of our home with new hardwood. Our experience had its ups and downs...Pros: the products they carry are beautiful with lots of variety. We love what we selected and the way it looks in our home. The installers were very nice and did an excellent job.Cons: The communication from the sales and management team is lacking. This started with delivery of our flooring, which didnt come on the day it was supposed to and no one would call or text us back with the status of where the flooring was. After our job started, our installers were sent to other jobs (thus delaying ours) and on the final day of our job, they realized they didnt have enough flooring. No one reached out to us to discuss this or try to make it right--we had to call them. The explanation we were given didnt make any sense (we were told something about weight, rather than square footage), and ultimately, there was no attempt to offer even the smallest discount or remedy for the week and a half delay in finishing the job. We were originally told 3-4 days to complete our job, and it took 14 business days to finish.Ultimately, were really happy with the finished product, but the process was stressful. If the communication improves from the management team, I would be more likely to recommend this company or give them a higher rating.

Ka
Review №15

Love our new floors! Very friendly and helpful staff that arrived on time and completed the job as they had described. They did an excellent job installing them. I would highly recommend UB Hardwoods for your flooring needs!

De
Review №16

We have a 140-year old home in St Paul, MN - it features gorgeous hardwood floors with mahogany inlay. UP Hardwoods recently refinished them for us and they are beautiful. Nice folks, on time, trustworthy, fair pricing.

Ke
Review №17

These guys are incredible! I can be a pretty hard (but fair in my opinion) critic.This place really has it all. From really great, and knowledgeable staff, to super sales associates, and installers.I had a lot of challenges in my home. I had crazy things that needed to be done that were far from ordinary. I had rooms that were covered with carpet for years, walls removed that needed to be patched, floor ducts that were far from normal, and complete areas that had to be filled in, but these guys made it perfect, seamless, and gorgeous!My father was a floor man for 45 years, he was so attentive to details and craftsmanship, but if he were here, he would had given them 5 stars too.I am happy, and confident to recommend these guys, and girls to you, in fact, I believe that I am doing you a favor. Please consider them for your upcoming floor project!

As
Review №18

Recently had Bob and his team do a large project at my home where everything was ripped out and installed natural 5” white oak floors. After consulting with multiple different hardwood companies in the Twin Cities I chose UB Hardwoods based on Bob’s knowledge, professionalism, speed to get project done and still being extremely competitive in pricing. I knew I immediately made the right decision when I would get emails, calls and texts from members of Bob’s team each step of the way over the course of the almost 6 week project. You can tell Bob and team pride themselves on communication, customer service and doing the job the right way! The floors turned out better than I could have imagined. Everyone that comes through the home first reaction is WOW! Your floors are stunning. I will use Bob and team for any project I have moving forward and highly recommend them.

Ka
Review №19

UB Hardwoods and Flooring did an amazing job on our hardwood floors. We had existing oak flooring that was yellow and had new oak flooring laced in with the old. They sanded the floors and we chose a matte finish. The whole project looks brand new. Everyone that I have worked with was professional and kind and made my remodel experience less stressful. We get nothing but compliments when people see our floors. Thank you UB Hardwoods and Flooring.

De
Review №20

UB was great to work with. Everything was right on time, communication was superior. The 20 year old hardwood in our kitchen and foyer was refinished and laced into new hardwood in our dining and living room. We also had prefinished hardwood installed in another area. Every employee we interacted with was knowledgeable, professional and personable. Good job!

Ca
Review №21

Went with UB Hardwoods for purchase & installation of hardwood flooring in LR, DR, & Hallway. Although showroom visits & estimates were made & considered from other companies, & pricing was competitive, the professional, courteous, & PROMPT responses from Melanie in the showroom, & Shawn, with the estimate and his IMMEDIATE responses to questions, sealed the deal for UB Hardwoods! Shawn even responded when he was on vacation during the holidays!Installation was excellently done by Daniel & Sam. They also were professional & courteous. They got here when they said they would, worked every minute while here, & finished on schedule. They both were very organized & precise in their work and the floors are beautiful. Daniel did an exceptional job installing the flooring along a wall of glass panels where there had been a question as to how the flooring along that wall would have to be done. He did it & worked a miracle!Great company to work with, highly recommend, & will definitely go back to UB Hardwoods for future flooring needs!

Ra
Review №22

We highly recommend using UB Flooring for your Flooring needs! It was such a great experience from the girls helping us select the products in the show room, to Shawn coming out to our home for an estimate and answering all of our ongoing questions, and finally having Tori and Ryan install our beautiful LVP flooring and baseboard on our main level!! Our home looks and feels brand new, thanks to the great team at UB Flooring. We LOVE it!!

To
Review №23

Our collective experience with UB Hardwoods and Flooring is complete satisfaction and appreciation. This is a well organized business that supplies, educates and installs high quality products at a fair price. Our hardwood, engineered wood and carpet flooring have increased the value of our home and greatly enhanced our happiness. Thanks to Bob Miller and the UB Hardwood Flooring team for your contribution to our home remodel projects!

Sa
Review №24

I Would definitely recommend UB Hardwoods to all my family and friends! I had the pleasure of meeting Shawn and Daniel. They were awesome! Came right in and got straight to work! They did an excellent job! I’ll definitely be using their services again when I move into my new home!

Je
Review №25

We have used UB Hardwoods for all of our home improvement flooring projects and couldnt be more pleased with the results. Robert was very detailed in explaining the different options available and what would be the best fit for our needs. They make an effort to stay at the forefront of all the emerging flooring trends today which gives you the customer peace of mind. His crew was reliable and considerate of our home while making sure everything was done to meet their high quality standards of workmanship. I originally wanted to replace our carpet with new carpet but as you can see from the end result am glad that we didnt and now have these beautiful new floors. Give them a call if you are considering making an improvement with your flooring...you will be glad you did.

Ba
Review №26

UB Hardwoods provided us absolutely beautiful refinished oak floors. The team was very efficient, tidy and experienced. They timed things well and were completed early. Thanks!

Ry
Review №27

So where do I begin. I moved to MN on a Sunday. Got into our new house and realized right off the bat the floors were a huge disappointment. To the point I was starting to regret the purchase. I knew it was the floor and that following Tuesday afternoon I showed up at UB and talked with Bob about my situation. After discussing the needs for MN and the difference in quality of product I was easily able to choose a product line that met the needed quality and price point I wanted to be in. Bob sent me a email of options so that night my wife and I could decide on a pattern. He was answering questions till way past closing on his personal cell. My wifes hectic scheduled opened up and we drove back up to the show room where Bob again was very patient with us as my wife had work on the phone. We selected 4 patterns and ran to the house from there. Now late morning of Wednesday, Dillon (the install lead) and his crew where already there removing the disappointing floating floors. We quickly chose a pattern from the samples and called Bob. By lunch time the floor was removed, the new product was at the house, and new floors were being laid. As I mentioned our move brought us from the PNW and our personal belonging were still on their way. We had a dead line to have these floors in so the movers could bring our stuff into the house without issue. By Friday afternoon Dillons crew had completed the floor, installed a new shoe, and cleaned the new floor. I was and am so impressed with the service we received from UB I wouldnt hesitate to recommend them to anyone and will always request Dillon to be the lead on my future projects! Our new house in MN now feels like a home I am happy to own.

Ma
Review №28

UB Hardwoods just installed vinyl plank flooring in my kitchen and dining room. It’s beautiful, and was done professionally and with an eye to getting it to look the best it could be! Thanks so much!!! We love our new flooring.

De
Review №29

UB Hardwoods & Flooring provided us with excellent advice, product, and customer service. We removed 1300 square feet of carpet, vinyl sheet flooring, and tile from the first floor of our home. After a showroom and in-home consultation with Bob Miller (owner), we selected his team to remove baseboard (Dylan), install (Jared and Ryan) and then sand in place and finish (Justin) 4 white rift and quartered oak. Throughout the process, we had strong communication and education with the assigned team(s). My personal thanks to Jerad and Ryan for their efforts in organizing (3700 pounds of oak flooring), securing the sub-floor and installing the oak floor. We are delighted with the result, and I would highly recommend U B Hardwoods & Flooring. My best to Mr. Bob Miller and his juggernaut small business.

Ca
Review №30

We had UB Hardwood & Flooring out to do our new flooring and carpet. This company and their guys are great to work with. The carpet layer did an exceptional job on our carpet. The young guys that laid our new vinyl throughout our house were very knowledgeable and experienced. Couldn’t be happier. I highly recommend this company for any of your flooring projects you may need. Thank you. We love the work you did.

Ly
Review №31

Bob and his crew came in and did a great job for us on short notice. Cant recommend them enough! The floors all shine and the new transitions are prefect!

Mo
Review №32

I worked primarily with the owner Bob. He was always professional, pleasant, and followed through with what he communicated. I worked with Melanie and his installers. He brought in a great team and have nothing but great experiences with all. Bob will be my first contact for any flooring projects in the future.

Ma
Review №33

We hired Robert and his crews at UB Hardwood to install about 2800 sq.ft of Mirage, engineered hardwood flooring. They did an incredible job! They manufactured and custom matched our step treads and vent covers to match the pre-finished flooring color. The crew did a meticulous job and were very efficient. We have since referred Robert to at least a dozen other clients, all of whom are extremely happy as well. Best company and crews out there for hardwood flooring!

Sc
Review №34

Couldn’t be happier with the service and craftsmanship of the whole UB team. Through the entire process of scheduling, selection of wood and stain, prep and installation; the UB team was awesome. We installed new red oak and refinished existing red oak and feathered the old and new together. Turned out amazing!Highly recommend UB!

Da
Review №35

I love my new floor! Everyone I worked with at UB made getting new hardwood floors easy. From Melanie in the showroom, to Shawn in sales, to Jared and Daniel installing, I felt in good hands. They were all knowledgeable, professional, efficient and friendly. My home was immaculate when they left and the floor looks wonderful.

He
Review №36

Sam and John installed an oak hardwood floor in my kitchen and back hall. The floor looks beautiful! Sam and John were polite, knowledgeable and stepped up when I asked them to help with the squeaky subfloor. Truly a work of art. Thank you!

Am
Review №37

Everybody is so friendly and extremely helpful. They will answer any question you have.This is what they do and they do it well. Thanks UB Hardwoods.

Ke
Review №38

Our floors look great. We couldnt be happier with the flooring itself and the installation is magnificent. Sams terrific to work with. Knowledgeable confident attentive to detail organized wonderful timely communication 24/7 and so much talent for the actual installation. I dont write commendations like this unless they are truly warranted. Sam is a valuable asset to UB flooring Melanie and Meaghan handled all of our questions and issues and were always quick to get us information that we wanted or needed. We couldnt be happier with their work.

Sc
Review №39

Refinished and stained our main level flooring. New wood install in the kitchen to match the main floor. Service was exceptional and we are extremely pleased with the end product.

Ma
Review №40

An all-around great experience with everyone I worked with at UB - Bob, Jim, and Melanie. A dishwasher leak damaged my engineered hardwood flooring. Bob provided a very timely and reasonable repair estimate, and squeezed me into the schedule before the new dishwasher arrived - Jims repair work was flawless. I highly recommend.

An
Review №41

Great service. Sam and Justin did awesome and were very professional. The floors look great.

Co
Review №42

Outstanding group to work with! The entire process, from the showroom to job completion was professional and friendly. The flooring is beautiful and the workmanship and installation by Jared & Sam was excellent. I was impressed that they were completely on task and efficient while onsite, but were also friendly, and responsive to occasional queries. I HIGHLY RECOMMEND THIS COMPANY! - YOU WILL BE PLEASED WITH THE RESULTS!

Ta
Review №43

UB was very easy to work with from selecting flooring to scheduling the installation. They worked with me through changes in scope and re-scheduling and handled everything in a customer focused and professional manner. Pricing was also very fair and straightforward. I would definitely recommend

Su
Review №44

We are very pleased with the sanding and sealing of our hardwood floor done by UB Hardwoods & Flooring on February 5, 2019! The pictures shown are of the finished floor. Utterly amazing! You would never know that our hardwood floor is 19 years old! It looks brand new!!!! Before UB Hardwoods worked their magic, our floor had numerous deep scratches from kids, pets and just the normal wear and tear of living that happens over 19 years. The finish had also yellowed terribly! Truly, I had no idea how bad it was until they sanded and sealed it. I cant believe that it is the same floor! I wish I had a before picture to post, but you will just have to take my word for it. Dylan and his crewman were friendly and easy to work with. They had commercial grade equipment and product that they used for the job, and they were very professional and detailed. We are very particular when it comes to work being done on our home and I can honestly say that I would not hesitate recommending UB Hardwoods & Flooring for any job large or small.

Li
Review №45

We love our flooring! UB hardwoods is willing to work with you to figure out exactly what you want.

Ma
Review №46

UB Hardwoods did a wonderful job refinishing the original hardwood in my 120 year old home. Previous owners had refinished part of the flooring and UB Hardwoods perfectly matched the existing refinished floor. Patchwork and finish completely updated the look and feel of the floor. I love my floor and how beautiful it made my house. Would recommend UB to anyone looking to refinish their hard wood. The guys were responsive, respectful of my belongings and home, and very informative!

Sc
Review №47

Fantastic visit! Melanie was on top of things for everything to ordering carpet samples to helping explain all the options and finding what was right for us. Bob was great in coordinating the install and did it faster than the anticipated time given. Nick, Shawn, and Nathan did awesome installing the carpet. I highly recommend using this store! Well coordinated and professional. We love our carpet! Ps. Get the upgraded pad.

Ca
Review №48

I have never been this pleased with a flooring company before. My hardwoods are beautiful! Timely installation, professionally done. The two young men that installed the floors were extremely polite and talented in their craft. I strongly recommend this company!

Ra
Review №49

We had a pipe burst at our restaurant on a Sunday and UB Hardwoods had new floors in by Tuesday. Highly recommend UB Hardwoods. Great service and great quality.

Sh
Review №50

We just had our floors done recently and were so pleased . Shawn did a great job with the initial consultation and checking in during the installation. They stuck to the timeline that they said they would and in fact finished a day earlier. Daniel and Matt were our installers . They were professional, friendly, hard workers and cleaned up each night before they left. Melanie at the front office was always helpful every time I went in for a question . I was so pleased !!

Mo
Review №51

I’m posting this late & on my daughter’s account because I needed her help 🙄I have been so happy with the vinyl “wood-look” flooring & installation that was done by UB Flooring. Shawn was a big help in offering the right products for our situation - all this in the early days of COVID-19. Sam & Jacob did an excellent job installing the product we chose - both efficient & cleanly. We are loving our new carefree basement floor. We also have upcoming projects planned with them. 👍

An
Review №52

Great service and a great result! I used UB Hardwoods in the past to have my floors refinished. Now in my new home we had UB replace carpet and match new wood floors to existing kitchen floors so the whole level of the house looked seamless. The techs were professional, on time and communicated well. They cleaned up after every day and the level of dust was minimal compared to the work done. I am now discussing a second project with them. Highly recommended!

Ry
Review №53

The professionals at UB Hardwoods were excellent to work with. They were knowledgeable, outgoing, caring to my needs, and easy to talk to. I would highly recommend them. The floors looked great when they finished.

Cl
Review №54

Loved moving them into their new showroom. It looks great!

Mi
Review №55

Cannot say enough great things about this company. They replaced the flooring in my entire basement and also refinished our hardwood flooring on our main floor. Their teams were incredibly communicable and gave us regular updates. Huge shoutout to Madrona and Gunnar who redid our hardwoods- they were able to get out big stains and the floors look brand new!! Would definitely recommend their refinishing skills to anyone who is looking for a company to hire.

Co
Review №56

Bob and Melanie kept us updated and informed throughout the whole process. The installers Jared and Dillon did an amazing job. Our Cortex vinyl floors look beautiful! Carpets will be installed next week and I am sure we will be just as satisfied. Thank you for accommodating our schedule.

R
Review №57

These guys are great! I picked them off of a Google search for hardwood floor refinishing, i chose them partially because of the good google reviews and now here i am leaving one. We got our main level hardwood floors refinished and it turned out amazing! The guys that came to work on our place were extremely friendly, knowledgeable, and professional. I would highly recommend them!

A
Review №58

Our experience with UB Hardwoods was great! They could take care of everything for us, new hardwood floors, refinishing old ones and new carpet install. Professional and wonderful communication. Our hardwood floors look amazing-highly recommend!

Ad
Review №59

Used UB for new hardwood floors and tile project in a home we are remodeling. Cant say enough about the trustworthy owner, great customer focused service and really strong/polite install team. From start to finish UB provided excellent customer service and a quality product. They were very fairly priced and we will DEFINITELY use them again without hesitation when we move on to the next phase of our remodel. Thanks guys for doing it right!!

Cl
Review №60

Jared and his team did an excellent job. We thought it would take them a lot longer to finish but they finished ahead of schedule and the hardwood stairs are beautiful. Great teamwork and we love our new flooring.

Ja
Review №61

Robert and his staff were all very easy to work with throughout the process of estimates (remote via phone camera due to lock down), selection, ordering and installation. Everything showed up on time, the installers were on time and respectful of our house, time and privacy. It all went smooth and I would recommend them to anyone updating their flooring.

Ja
Review №62

UB Hardwoods exceeded expectations in the installation of our new wood floors. They were punctual every morning and finished the entire (large) project in less than 3 days. The floors look incredible and well definitely use UB again for future projects!

Na
Review №63

We had a Walnut floor installed by UB Hardwoods, they were professional, timely and did a great job. After 5 years of hard use we needed a “touch up” on our beautiful floors. We contacted UB and once again, they did a professional job with a buff and coat. Our floors look like new again! What we really appreciated was they did not try to up-sell or talk us into something that was more expensive, they told us what we needed and it turned out beautiful. I would recommend them to anyone who needs new flooring or just a touch up.

La
Review №64

Shawn helped us from start to finish, from selecting our wood, vinyl and carpet, and saw us through to the end. Great communication, expertise and follow through. We love our new flooring and have received so many compliments on it already!

N
Review №65

These guys are about a 3.5 in my book. The outcome of our project is great, but there were hiccups or oversights at every step of the way, from estimation to installation. I know these things happen, but at the same time, I expected a bit more expertise shown from a crew who only deals with flooring.

Ka
Review №66

Our new hardwood floor now looks great. After installation, we thought the threshold wasnt installed properly; Bob came out, looked at it, agreed it wasnt right, and the installer returned the next week to fix it.

Ma
Review №67

The UB Hardwoods team was the best. From Bob (the owner) to Justin (the foreman) to Jerrod (the installer) everyone was very professional, knowledgeable, friendly, clean and responsive to my concerns and questions. They all care about the customer and make sure that the customer is very satisfied with the entire job. They made sure to cover areas of my home to keep the dirt and dust out as well as cleaned up the entire job site each night so we had no mess. I am thrilled with our new floors and will definitely give their name out to anyone who needs new floors. They are a great company to work with and they take extreme pride in their work and company. Its rare now a day to find a gem of a company like UB Hardwoods! I would highly recommend them for anyone that wants great floors at a good price and work with caring people!

Ro
Review №68

My experience with a new hardwood floor was outstanding. All schedules were met, installation, staining, sealing, buffing, and the final carpet tucks are just great. I tip my hat to the courteous group that did the work: Travis, Ryan, Chris, Victor, Steve, Jarrod, and Dylan. They were all fanfastic. I recommend highly UB Hardwoods to anyone considering new hardwood floors in your home. Youll be thrilled with the finished product!! B.C.

Ci
Review №69

They have great customer service and their workers are very knowledgeable. They did a great job feathering the new floor with the old floor. I worked specifically with Bob and John and they both were very professional. We had one thing that needed to be addressed which they did in a timely manner. Also, their pricing is fair and competitive.

Ty
Review №70

If anyone needs new flooring/carpet give these guys a call. Hands down 5 star quality and 5 star service from Bob and the team.

Ka
Review №71

UB had great communication with us through the entire process from consultation all the way through finishing the multi-day project of refinishing our hardwood floors. Special kudos to Bob, our sales representative and installers, Justin and Steve. Your workmanship is amazing and appreciated!

Jo
Review №72

We are very happy with our refinished floors, courtesy of UB Hardwoods. Shawn and his team were very helpful and patient as we decided on colors, responsive to all questions, the crew showed up on time and was very professional. The finished product looks great, and we would recommend UB to family and friends!

Co
Review №73

We love our new carpet from UB Hardwoods! Jared did a great job on the removal of our old carpet and the install went so well. We will definitely be using them in the future!

br
Review №74

Bob with UB walked us through our project clearly and as an advisor rather than a sales person. He helped us make the right choices that we simply love.Good communication through the work and we did have a couple little items that Bob quickly resolved. Its only through an issue that you learn the quality of the company.UB is on our list of quality contractors.

Mu
Review №75

Sam and Travis far exceeded my expectations! They were fast, timely, and did an awesome job with my new hardwood floor. I cant say enough great things about them. And the pricing was very fair....overall an excellent first time experience. Happy to offer an excellent review and to recommend them.

Ge
Review №76

We had UB sand and finish our floors as well as replace the nosing on the landing of our stairs. The floors look exceptional, and the work was done extremely quickly.The nosing itself looks good, but led to issues— first, it required removing the molding under the nosing. No big deal (it makes sense that the old molding might not fit), but we weren’t told that this was the case, so we arrived to find jagged holes beneath the landing and had to quickly order in supplies and reach out to UB to arrange to pay for them to do the work. The result (on the molding— to be clear the nosing itself is great) has a noticeable gap near one corner, so it looks more like a competent DIY job than a pro one.The second issue is more costly and frustrating— in order to replace the nosing, UB had to remove our existing railing. While sensible to the project, no one from UB communicated that they don’t replace the railings they remove, and so we’re faced with another expensive project immediately following this one. If this had been communicated up front, we wouldn’t have opted for the nosing work right now.Overall the floors are well worth the money, and I highly recommend that service from UB. For anything else, I cannot. Their communication is lackluster at best.

Jo
Review №77

We are extremely happy with the professionalism, work ethic, cooperation in scheduling, punctuality and high quality work they did. Bob was a great assist in helping with our flooring choice and color selections. He was very accommodating with our schedule and communicating answers to our questions and concerns very well..The UB Hardwoods install crew of Dylan, Torrey, John and Sam were very hard working with a desire to do their best. This crew was followed by the finishing crew of Joe and Chris who again were very hard working with a strong desire to make the floor a masterpiece. Any concerns we did have were quickly and willingly resolved to our complete satisfaction. Thanks to all of you for your professionalism and hard work. We love our new hickory hardwood floor and would recommend UB Hardwoods if you are considering a flooring project.

li
Review №78

John and Josh from UB Hardwoods and Flooring did an incredible job on our floors. Our home is on Lake Minnetonka and was originally built in 1903. We had this thought about redoing our pine floors a dark walnut color. They came to the house sanded our floors down and did actual tests of stains directly on our floor so we could actually see how the change would look. They talked about the pros and cons of different finishes and showed us by example. We chose to keep our floors a natural pine color after seeing their tests. Our thanks to them for steering us in the right direction. I would recommend them to anyone interested in having a professional, knowledgeable, trust worthy and friendly Company help them with their flooring needs. Photos will follow.

Ch
Review №79

We couldn’t be happier with our new hardwood color and finish. Communication was good throughout the process. No hidden or unexpected fees, UB Hardwoods & Flooring stuck to the original estimate and we’re comfortable referring them to anyone looking to upgrade their home.

Ju
Review №80

Robert and his crew were professional in all our dealings with them. The show room reps did a nice job in helping us chose the best hardwood flooring for our living and dining rooms. Our new Acacia floor looks great and matches our furniture and trim well. Thanks all!

Da
Review №81

Sam at UB did an amazing job on our floors. He was respectful, timely and very responsive to any questions we had. Would highly recommend.

Pa
Review №82

UB Hardwoods is the company that refinished the floors at my house. I cant say enough about the quality, hard work and service from this team! I would definitely use them again in future projects. Highly recommend this company.Thank you, UB!

Ma
Review №83

This is the second time we have had Jared and Ryan install our wood floors. They are top notch! Very professional, polite and are great craftsmen!! Shawn was great to work with and very easy to get along with. We met him at State Fair and immediately appreciated his honesty. Jessica (at the show room) was always very helpful and explained things in detail. We are very happy with UB Floors! It was nice to be able to trust the process, including being able to trust Ryan and Jared installing our floors. We can’t recommend them enough!

Ke
Review №84

Bob and Melanie were great to work with. We had a quote and got product delivered and installed within 2 weeks! Quality of work is incredible, thanks for our beautiful new hardwoods!

Le
Review №85

I would definitely use them again on future projects. Shawn was great to work with and very accommodating on a last minute scheduling change. I am very happy with the quality of the product and how quickly the crew was able to get the carpet installed. Thanks!

Ke
Review №86

Bob and his team are awesome. They were very accommodating to our request and made great installation suggestions that we did even think of and are so happy we did.UB Hardwoods & Floors is the best value in town. Great installers and they only offer the best products.Ken and SarahCustomers for life

Mi
Review №87

Justin and his crew did a fine job refinishing our wood floors. If this review was only for the wood floors I would give them 4.5, deducting only for not filling the nail holes after replacing the quarter round. Removing the quarter round was not discussed during estimating but Justin said it would make a better job so they did it and I really appreciate that level of service. But to me that means finishing the job by filling the nail holes.Our job also included carpet replacement and that crew also did a fine job. They brought in some special pad to protect our newly finished wood floors while they worked.My main issue with UB Hardwoods is with communication. I had to initiate communication to confirm work dates. Both the wood refinish and carpet install jobs were delayed a day last minute. Companies with great customer service know how to schedule and communicate better than we experienced. Overall I would give the work crews a 5 but project management a 2.

Je
Review №88

We appreciated the help the staff gave us from start to finish. The upfront process was less stressful because the staff helped us narrow our choices to fit our needs. The floors look great! Thanks UB team.

Vi
Review №89

Shawn provided us a great experience when we contacted him to add wood flooring to our home. The team that installed the flooring did a superb job. There were a couple of areas that we needed to have fixed which is something that was not a huge concern to us, as it was a big flooring job and little things can happen. The part that was the most amazing was how they handled making sure that it was all corrected to our satisfaction.Jared came to our home to assess and repair the situation. Although, there were some challenges, he was always extremely professional, very calm throughout and he was truly meticulous with his work! For someone so young to have such an astute work ethic and attention to detail was something we were very grateful for. Jared is to be commended for his stellar work!Every member of the UB Hardwood Flooring company that came to our home, did fantastic work and we would not hesitate to recommend this company for highest quality and highest standards. They provide high quality flooring at a fair price and they stand behind what they do.

Ja
Review №90

We never thought we’d be getting our floors redone in the middle of a pandemic.... but it happened.But I’m the middle of all the chaos.... UB Hardwoods came through. Yes the dates had to change as we grappled with what was an essential business and what wasn’t..... but Bob and i chatted regularly to get the schedules straight and make it happen. I truly felt like he cared.Now I paid a bit more for these guys then some of the competition. Maybe a couple hundred bucks more. But it was worth it.Our project was the resanding, staining and poly of the maple floors on our main level. Whole process took about 3 days. We debated the oil based vs water based.... ended up going with the water based. Oil based we would have had to leave the house for a few days. Water based we could walk on the floors (in socks) that night. Justin worked on our project and was great... communicative and worked hardAmazing difference the new look gives the house. They truly did an exceptional job in difficult times. I would definitely trust them again.

An
Review №91

Justin from UB did an amazing job for us. We had a bit of an odd situation at our place but he just told us not to worry about it and put in the extra time to get the job done right... not something you usually get from contractors. We couldn’t be happier with Justin and the end result was perfect. Bob has also been fantastic to work with. We would recommend UB to anyone!

Da
Review №92

The crews were friendly and informative. They showed up when they said they would and let you know when they were leaving, always locking and cleaning up behind themselves. The quality of work was top notch.

Ki
Review №93

Having worked with Shawn and the crews on a few hardwood floor projects, we can honestly say they do quality work from the estimate to final coat. On our last project they went the extra mile to make sure we would be confident with our final decision on the selected finish. To homeowners who will be enjoying these floors everyday (and paying some bucks to get there) it says a lot when a company and its employees understand and value those aspects. Thank you, UB!

Na
Review №94

I hired UB Hardwoods and Flooring for hickory floor installation twice - in November 2017 and February 2020. I highly recommend using this company for your flooring needs! The team was very knowledgeable and professional, friendly and clean, and ALWAYS ON TIME! I am planning to use UB Hardwood and Flooring on my future projects.

Ky
Review №95

UB flooring did an outstanding job with our floors. They stayed late during a snow storm to finish. Above and beyond great service. Would recommend to anyone.Specifically Chris and Victor were very friendly, ensuring our floors were left looking exceptional. They gave us specific directions on when we can walk on the floor. Also helped us select the right color choice and patient with our indecisiveness.Bob the owner runs an outstanding business- putting customers first. Thank you Dave and Joni Heinsch

Me
Review №96

Such a great experience from Megan helping us in the show room, Bob coming out to our home the next day and having Justin and his team complete an awesome job with our flooring. The team was very accommodating with our household schedule of having kids and a dog around and made it very easy to plan on what to expect. The entire process was easier than we thought and we love our new floors!

Li
Review №97

This is the second time I used UB. They were great the first time and didn’t disappoint on the next project. Only wish that I’d insisted that a different contractor had used them on a different project. Mistakes were made that I know wouldn’t have happened if UB Hardwoods were part of the team.The pricing is fair, the quality of work is outstanding, the crews are knowledgeable, and they cared for my home like their own! There is absolutely no other flooring team that I’d recommend!!

Sh
Review №98

January 21, 2020Just got our living room converted from pad and carpet to 2” maple hardwood flooring, as well as the existing 2” kitchen maple sanded and restained and finished to match the living room. The house is transformed. Bob’s crew was not only skilled in their craft and courteous in their dealings, but two things stood out with UB beyond their expertise: 1) Bob ran through the options with us very patiently – whether to leave some carpet, whether to tear-out the old kitchen floor, flooring material alternatives, pros and cons and costs with each consideration; 2) upon completion (without our requesting), the team saw some aspects that needed special attention, and they took care of it – things we might not have even noticed (this says a lot). We are more-than-satisfied customers. Thank you, UB Floors! John & Sharon

Jo
Review №99

Exceptional customer service and quality work. Bob and his team was attentive, timely, and it was as if our basement flood never happened. They booked us promptly and even dropped samples by our home. We will absolutely use them again for our flooring!!! Cant recommend enough!

Ty
Review №100

My wife and I had about 600 square feet of luxury vinyl put in. They were very helpful in helping us decide on a product when we went into the showroom. They allowed us to take large samples home for a couple days so we could get a better idea of what it would look like.Sam came out and did the installation and did a fantastic job! We are very happy all around with the company!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:17610 19th Ave N, Plymouth, MN 55447, United States
  • Site:http://ubhardwoods.com/
  • Phone:+1 763-807-4500
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Tile store
  • Wood and laminate flooring supplier
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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