user
Furiel Toyota Ponce
Industrial San Rafael, 00731, Calle Marginal, Ponce, Puerto Rico
Appearance
Furiel Toyota Ponce
Comments
Di
Review №1

Dont waste your time. This dedicated Toyota dealership had only 12 vehicles on their lot. Went looking for a Tacoma and they only had 3 on the lot all 2 wheel drive base models in the same gray color. Not only that they were priced $3000 more than anywhere else. I could get a 4x4 TRD pro for $2000 more than what they were charging for a base 4x2!! The salesman didnt even have the decency to check their other locations to see if they had something else. Told us we would have to go to the other location ourselves or wait 3 months for more to be delivered to that location. They dont even offer a service plan or anything. If you want an oil change or filter change in the first year it comes out of your pocket. Taking my money elsewhere Furiel seems they dont want to take care of you and just want your money.

Ju
Review №2

Fast services today.

Ca
Review №3

This auto dealership is very very nice. The showroom is built to keep you there and buy a new Toyota, if course. The employees seems to be nice and professional. Its well located, in one of the citys major avenues. We went there because a technician discover that our car had a pending service recall and he refer us to the dealer. Since early morning there was customer waiting for their car to be serviced. After a while, they called for us and we left the car in their hands. I guess it was good! The recall was something about the brake system, so the car even ended up with new brake pads. Overall, it was a good experience. We pickup the car later that same day.

Ju
Review №4

Excellent service from the staff. Always nice and attentive. Got my car out and running in less than two hours with a packed house. And also gave tips on where to go for further repairs. I rarely give a five star rating. This is one of those rare cases.

Fi
Review №5

Good

Re
Review №6

In general good service during the this Covid time... Attended by appointment and are very strict on the time allocation.

Is
Review №7

Highly recommend specifically look for salesman Beco

ra
Review №8

Called to get an appointment to get my truck checked out problems with rack and pininon some bushing and steering shaft lady told me they would call back to set up an appointment later in the afternoon they never called back

An
Review №9

Excellent Toyota dealer

Er
Review №10

Good customer service.

Vi
Review №11

Pretty good experience

Xa
Review №12

Exelent service

Jo
Review №13

Excellent

Ri
Review №14

Ok

Ca
Review №15

Excellent service

Jo
Review №16

Like it

Jo
Review №17

Ive been calling 1,2,3 for almost an hour and NO ONE answers the phone. Incredible, I called the other toyota dealer and they answered super fast

An
Review №18

These values ​​are translated into standards that must be known to all. Professional ethics is based on many of the values ​​that govern life in society: honesty, respect, justice, responsibility. All employees of an organization or company must know the values ​​that govern the institution. learn to respect your customer, especially if he is not doing anything wrong, terrible service, I do not recommend it

Be
Review №19

The service was fast. There werent many people. But sadly the prices went up drastically.

Jo
Review №20

Excellent service, good treatment, I recommend it and all its employees give excellent service to customers. THANK YOU Furiel.

Gu
Review №21

Incredible how easily they are taking advantage of the situation in the country. Uncompromising manager with prices above suggested sales and unwilling to even meet the client in person. They sell exclaiming supply and demand, but they dont think about what might happen to the demand.

wa
Review №22

Terrible, they summoned me 10am and 11:30 and they still hadnt done anything to the bus.Terrible customer service.

Ma
Review №23

The salesperson who attended me was very cordial and attentive. I work with the purpose of pleasing the subscriber. It was also observed that he has a lot of knowledge of his work. All the questions we asked him, he answered them with great confidence. The only thing I did not like were the days I had to wait for the purchase of the vehicle, since they did not have it available at the dealer.

Mi
Review №24

Excellent staff. Very friendly. Sincere

Ed
Review №25

Good attention

Be
Review №26

They are friendly, good technicians and affordable prices.

Yo
Review №27

Becos excellent treatment

Fl
Review №28

Always with the best service and kindness in the parts and services area. I recommend them.

Jo
Review №29

Excellent recommended service

Lu
Review №30

Terrible. Im taking my car for a factory recall. I arrive and the car is working completely fine. They work it. When I go to look for it, the radio doesnt turn on. Arrive listening as usual. Ive never had a problem. I consult with them and they tell me that they did not touch anything, that it is not the first time that something is damaged when the client picks it up. They did not take any responsibility. Now I have to find someone to fix it and pay for it out of pocket because they told me they are not going to do anything. And this complaint goes to Toyota Corporate. It is not the only complaint. One person had his car hit at the same dealer, one of the mechanics. The day I go shopping for a new car, it definitely wont be there.

He
Review №31

Very attentive and considerate

Da
Review №32

I liked a lot, and the attendance behaved best. They did not treat me soon. I recommend ...

Gr
Review №33

It is a place where you are treated with great respect and kindness. Sales satisfied and pleased with your services and attention.

M.
Review №34

Excellent treatment. Very attentive and helpful employees. High quality vehicle maintenance. I tried to go to another dealer in Ponce, but it doesnt compare with Furiel.

Ja
Review №35

Excellent. Very fast. Super attentive staff

Fa
Review №36

Fine but, it doesnt have many 2021 models☹

Dh
Review №37

They are the best, I am very friendly and I was not that much to wait ... I recommend them ...

GR
Review №38

Today I went with a relative to buy aBus but the treatment of Carlos Vargas was horrible very arrogant when speaking. On several occasions he told us to leave, of course we were looking for theBest offer and we talk about your competition. I dont know if being a woman, she talked to us like that, but although she said she had many years of experience, I dont recommend it to anyone. Im sorry Eduardo Velazquez when you went to talk with this man we had decided to buy the bus. Your boss damaged your sale. Carlos, you have to treat customers kindly and calmly, these things you have to think about and not make decisions quickly because in the end the bill will be paid by my sister and not you. I am sorry for what happened because I had bought my 4Runner with you and the treatment was different.

Ra
Review №39

The treatment very good. But waiting 4 hours for an oil and filter change is strong.

ED
Review №40

Good treatment, but you have to wait a long time for services that would take much less elsewhere.

Ja
Review №41

Excellent service! Very kind in attending the public.

Jo
Review №42

All very professional employees know their work, and a very friendly environment.

Mi
Review №43

Good deal, although they did not offer me any rebate, bonus or extras. The price is not negotiable, they sell you by the hacienda ticket, period

Me
Review №44

Very good service very friendly boys

Ge
Review №45

Good attention.

Lo
Review №46

Good service

Sh
Review №47

Excellent service and very attentive staff. Thank you.

Ad
Review №48

Decent treatment

An
Review №49

I got what I was looking for, but the service is not perfect.

Na
Review №50

The place is very clean they are friendly but I had to wait too long. Originally they measured that the work was done in 2 and a half hours.

Ai
Review №51

My consensionario. I recommend it to everyone.

Lo
Review №52

Very kind, they helped me a lot

fr
Review №53

Large variety of vehicles to taste; good staff with their kindness and technical support. i recommend them

Sy
Review №54

Great service.

Lo
Review №55

Great service

Ge
Review №56

Tremendous place for the purchase of your new recommended toyota

Fr
Review №57

Excellent service Luis Laboy

ME
Review №58

About to make a purchase I went to my house and in 30 minutes I lost the negotiation. Someone went ahead of me. I bought it first and I was dressed and excited for the next one I decided in the dealer

Ka
Review №59

Excellent service

Fr
Review №60

Reservations for maintenance not entirely efficient

Lu
Review №61

Oil change

Ja
Review №62

Excellent service.

No
Review №63

Nice left with a new bus

Ca
Review №64

The attention is very friendly and cordial

al
Review №65

Great service.

Pa
Review №66

Ask for Christian Febles, tremendous salesman.

No
Review №67

Very kind the one who attended us

le
Review №68

The best

Je
Review №69

Attentive employees and good service

Ya
Review №70

Excellent

Me
Review №71

Satisfied with the service

Lu
Review №72

Excellent

Jo
Review №73

Good ones

Information
18 Photos
73 Comments
4.3 Rating
  • Address:Industrial San Rafael, 00731, Calle Marginal, Ponce, Puerto Rico
  • Site:http://furieltoyota.com/
  • Phone:+1 787-284-2020
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Similar organizations