Working with Koenig Subaru was such a pleasure! The staff was very friendly, more importantly went the extra mile to assure that I knew how to work all the bells and whistles on my new 2021 Crosstrek! I would definitely recommend them and if and when my Crosstrek rolls over and kicks its’ tires, I will go back to Koenig Subaru!

After our first visit we were contacted by Bill and he went the extra mile to earn our business. He made sure that we got the car we wanted and he got us financed at a very good rate. Thank you for making the extra effort to get our daughter into a great car!

Wonderful, no pressure experience with the sales and finance team. They run this place like a well oiled machine. We bought our first subaru today with Cliffs help and we will return when the EV options become available.One single complaint, that was hardly notable- since everything else went so great, was the speed. We spend our entire day at the dealership.

Koenig Subaru does a great job keeping my car on the road. I can count on them for consistent maintenance and occasional emergencies.

Usually love the customer service, but I was disappointed today. I was running late to my appointment so I called to apologize and see if I should reschedule. They immediately put me on hold. After a couple minutes, I decided to just drive the five minutes it takes to get there while still on hold. I arrived and walked into the service area to then stand in front of the desk for another 10 minutes (while also still on hold on my phone). 17 minutes after I initially called, the desk representative looks up and says I am too late for my appointment. I replied that it would have been nice if you would have told me that on the phone. I walked out. A minute or so later, they picked up my call after being on hold for nearly 19 minutes. I said I was the customer that he just spoke with live. Instead of apologizing for the poor service or attempting to reschedule, he hung up. I am fully to blame for being nearly 30 minutes late to the appointment, but I was disappointed in how I was treated. I will have my car serviced elsewhere in the meantime.

I highly recommend sales person Nadean Portner. She helped me get a great deal on a much needed minivan. Wonderful service! Thanks Nadean!!!

I would like to give a very big thanks to Nadean Portner, and the entire Koenig Subaru team for helping me find an amazing car, while simultaneously provide excellent customer service and an amazing experience. Thank you!!!

Wonderful people to work with and very helpful with any question I have. Would definitely recommend them to my friends. SUV forster runs like a dream. Best car I have ever had.

My wife and I recently purchased a Forester Sport at Koenig Subaru. What a great and easy buying experience! Nadean, is very knowledgeable in helping us select the right model for us! There was no pressure in sales! Ken, made the sales process very smooth! Mark, in Finance, clearly communicates loan information and we were able to secure the loan without difficulty! Alma, Office Manager, helped us process out of state title and registration. Bill, is friendly and professional and appreciative of our business!

Nadean was absolutely wonderful to work with in buying my new Outback. I’ve had some very bad experiences, as a woman, dealing with buying a car, so this was an exceptional one. Would recommend her to anyone.

Best experience Ive had at a car dealer they were more interested in serving my needs and desires than their own

Just purchased a 2020 Outback Premium from Nadean. She was super helpful and was able to get us in the vehicle that we wanted the same day. She was professional and listened to us. She was very thorough in showing us how the new Outbacks screen worked and all the features it contained. She is super knowledgeable and helpful and would recommend Nadean to anyone looking for a Subaru.

I was there for a factory recall repair. They also threw in a free Subaru Ascent (dog toy) with the deal !

Sales manager needs to work on keeping to his word, Other than that all the lot salesman were great.

Just bought a new used car.got a great deal. This is our second car from them excellent service from the whole team.

I took my new Crosstrek in for its first service. Justin and his team did an excellent job. Installed new accessories, oil change and even repaired a parking lot ding for no charge. Excellent customer service.

We recently had a great experience at Koenig Subaru while purchasing and taking delivery of our new 2021 Forester, and salesman Pat Downs did an awesome job of making sure all our questions were answered and didnt try to pressure us as we made our decision. He also sold us our prior Forester, and wed definitely recommend him to anyone in the market for a Subaru.

The sales department was fine, pretty much what I expected from the automobile industry. However, I wasnt very happy with the service department. We had things added, like paint sealer, leather treatment and I wanted a rear bumper guard installed. I was offered a 10% discount on any additions, like the bumper guard, so I printed that offer and gave it to the service manager. When I paid the bill, the discount wasnt included until I said something about. When the service was finished, the service manager couldnt give me a receipt for the paint treatment, because he couldnt find the paperwork. He said he would mail it to me, which he never did. When they sprayed the leather seats with the treatment, they didnt cover the inside windows and there was a chemical film all over them, which I had to clean off, when I got home. Unfortunately we purchased the life time oil changes and the 7 year maintenance plan, so were stuck with this service department for 7 years, If we keep the car that long.

They are very customer friendly. Helpful. Professional services are great.

We recently purchased a new Outback through Patrick Downs at Koenig Subaru in Port Angeles, WA. Despite the very busy day, Patrick took great care of us while juggling a number of other customer auto purchases. Not once did we feel slighted or ignored. He actually went out of his way to make us his number one priority. Pat made what could have been a frustrating experience stress free and enjoyable!Mark in finance was excellent and made the paperwork understandable and quick. He took time to explain warranties and specials the dealership was running. I never felt pressured to purchase something I didn’t want.Kudos to the owner of the dealership for a great experience and going out of his way to thank us for purchasing our second Subaru through Koenig Subaru.Tracy Rowley and Rod Barbee

Justin, the new service manager, was amazing. I was stranded with my Subaru out of state and he made every effort to help me remotely. Justin called the dealer closest to me to clarify information and was incredibly patient. For the first time, with Subaru, I feel like someone is looking out for the best interest of me and my vehicle.Thanks, Justin. I look forward to working with you on future repairs and service.

I was contacted by Bill Koenig about an issue I had and he immediately addressed the issue. Good customer service.

No hassle and best price for the Subaru I wanted in the state of Washington! Patrick knew and explained everything about the new car and the tech. I highly recommend this dealership

Such great service. We bought our new Subaru Ascent on 12/30, a Sunday. Theyre normally closed on Sundays but were open till 5 to close out the year. We got there at 4:40 and they stayed open until our transaction was done, about 7! They were patient with last minute questions we had and still spent time going over the features as they were closing down the place. Also, our sons were with us and they were hungry. They had pizza earlier and gave our boys pizza! Plus, our son left his wallet there. They called us to confirm it was ours and then mailed it back to us. Great customer service!

Very thorough work under difficult conditions. Helped with insurance. Did all the overlooked recall fixes with out my asking.

Good work, good communication

We had the best car buying experience we have ever had. Our sales person Nadeen, never once pressured us. She gave us so much of her time after we bought the car. She spent literally hours carefully teaching us about the features and technology.The sales manager was also no hassle or pressure. We had a 5 star experience.

Bought a nice legacy from this dealer. But theres to many negative than positives during 2 of my visits. I Would have liked continuing to be a costumer of theres. But theres no integrity or trust here.

When I was trying to price the Crosstrek I wanted to buy, I emailed/called literally every Subaru dealership in Washington state to see who could give me the best price. Not only did Koenig Subaru give me the best price (by far!), they were also by far the best customer experience throughout the whole car buying process - of ALL of the Subaru dealerships.Buying a car can be so stressful - some of the dealers made me feel as if I had to fight them to get a good price, some acted as if they didnt care if I purchased from them, some were so pushy and persistent it bordered on harassment, some were clearly only nice because they were trying to sell to me. But working with Nadean from Koenig Subaru made me feel as if she truly cared about my car buying experience and made sure I got the car I wanted at a price that worked for my budget. It was well worth the drive from Seattle to Port Angeles to pick up the car - both for the price and the experience.Im not in the market for a car now because Im so happy with the one I bought from Koenig, but if I needed another one Id definitely start my search with them!

Sales and service staff are very helpful and friendly. We love the Subaru Forrester!

My wife and I just bought a new Outback from David Beamish at Koening. By far, this was the best car buying experince we have had to date. We found David to be very professional and highly knowlegable of the cars he is selling.... And if it tells you anything, we drove all the way up from Olympia. Great service, a great price, and no-frills straight shooters. Subie Love!

They have serviced my 09 Forester since we moved here 9 years ago. The service department has always been efficient and thorough, keeping me informed at each step. I have always felt they are honest, never selling unnecessary work. I just bought a new Forester from them----the sales department is knowledgeable and relaxed, never pressuring. The sales team was helpful and never competitive with each other for sales. The final price was reasonable and easily agreed upon. Good dealership.

Went in for an appointment that was supposed to take an hour and a half. It took three hours and twenty minutes. No one came to explain that there was going to be a delay on getting my vehicle back. Did not feel like a valued customer. I wont be going back and would advise you to avoid this dealer if at all possible.

The worst. The sales person made me so uncomfortable and unwelcome. I was a loyal Subaru owner, but Koenig made me turn to Toyota.

This is the dealership that is closest to our home, and we needed to have some warranty work done. The Service manager on duty that day could not have been more pleasant to work with. I had an additional issue that I explained to him and asked for his advice. The question was answered and he went above and beyond what I expected. I also have to say that I did explain to him we were new to the Subaru family. He had the warranty issue solved, and my additional issue resolved with an explanation of how avoid further issues. He needs a raise!

I had the service department attempt to diagnose what I suspected to be a transmission issue in my 05 outback (a hard thump during gear shift, first thing in the morning til warmed up, worse in the cold). They kept the car overnight to test it first thing in the morning, the car performed the issue, and they confirmed it was the transmission. They replaced one of the modulators and flushed and replaced the transmission fluid. They kept it again for another night to make sure the problem was solved and I picked it up later that day. At first it seemed to be solved but within a few days the problem was back and worse. When I called them I was keen to bring it back and have them give it another go, we scheduled for me to drop it off and get a rental car. I then asked if I would have to pay for the diagnostic work again, and told that I would - for the same problem...that their diagnosis and solution had not solved. I would happily take the car back to them as I was pleased with their service (kind and courteous, complementary rental car), but I am not happy to spend that kind of money for another round of diagnostics for a problem that wasnt solved the first time around.FOLLOWUP MARCH 27: the manager (Randy) reached out to me after making this review and we arranged to have me drop the car off tomorrow to be kept overnight for another diagnosis (at no cost to me for the first hours worth). Randy said he spoke to the technician who worked on it originally and he said he thinks it may be something internal to the transmission. Fingers crossed they figure it out this time and its nothing too outrageous. I am pleased that the management was willing to work with me on the follow-up diagnosis. Will keep updated.

Very helpful, friendly and professional staff. Thanks for your help

Bought a Forester from Patrick Downs. He was first class. Very knowledgeable, easy going and best of all, I got a fair price. In fact everyone was nice. If you need a Subaru, go see Patrick

Professional to deal with. Straight up and honest. Wish there was more dealerships that practice the golden rule. The Koenig organization is fair, reasonable with handling requests and has certainly built trust. I send friends, family and employees across the pond to make sure theyre treated well. Thanks for making a difference and exceeding expectations time and time again.

Went in for oil change and tire rotation after making online appointment. Complimentary car wash and alignment. Parts were not overpriced. Will be back.

This is THE BEST Subaru dealership, or most any other dealership for that matter, that Ive ever had the pleasure of dealing with! Customer service, prices, and professionalism are all exceptional, from the time you enter their door, through delivery, and follow-on service. Relaxing atmosphere, no pushy sales or pressure. These people are great!

I am always treated with warm respect by everyone at Koenig. I actually look forward to getting my car serviced. They always go over the top to get the entire process a pleasure in all aspects. They are the BEST!!!

Koenig Subaru went out of their way to match me with a car I love. I looked around a lot, and they had the best deal. They seem down-home folks —NOT pushy car salesmen . I highly recommend them.

Was quoted 45 minutes. It too 90 minutes for an oil change, tire rotation, and recall software fix. All but one person who came in after me was done before me. I overheard they had oil changes and recall as well. $92 all in.

We purchased a 2018 Forester Touring from Koenig Subaru. The whole experience from start to finish was awesome. We visited the dealership a year before we bought as we were doing research & knew we wouldnt buy until this year. David was no pressure and answered all our questions, so we went back when we were ready to buy. John & David helped us and we got the Forester we wanted. Mark the financial guy was awesome also. He was very easy to work with and was helpful. Our first experience with the service dept (had a bumper protector put on) was excellent. They provided a free loaner Crosstrek while they had the Forester. A couple side notes... the sales tax rate in low in P.A and if you are a Costco member use your card to get a great price, takes the pain out of negotiating! If you are going to buy a Subaru go to Koenig! Oh, the time they took to show us all the cars features was invaluable! The ride, in our car on their off road area was a great education in what Subarus can do!

Very pleasant 2018 Subaru Outback buying process thanks to my salesman, John Lawler. Hes knowledgeable and easygoing and did not try to pressure me into anything. He even provided an in-vehicle training session to be sure I was familiar with everything before I left the lot! I highly recommend Koenig when its time to get yourself a new Subaru. Make sure to ask for John and tell him Don in Forks sent you :)

The car was just as nice as advertised & we all know that isnt always true. Richard our salesman was extremely accommodating, I wanted to test drive the car by driving to Port Orchard so my granddaughter could view & test drive as it was for her. He made it happen! After negotiations and financing was completed, Richard had the car delivered to her work as her work schedule made it impossible for her to get to the dealership during business hours.

Randy always makes feel that Subaru and the owners care about more than selling cars. They want satisfied customers and I am

Very professional to work with. Knew the inventory, and showed us what we wanted. A great home town business. Ken made us aware of places to see and things to do in the area. We highly recommend Koenig Subaru. Matt and Kathy Chuchel.

I recently purchased my fifth Subaru Outback--this one a 2018 2.5i Touring. The team at Koenig, especially Pat Downs, made this an easy, and actually enjoyable, process. Thanks guys!! Now I get to benefit from your excellent service on yet another family Subaru!

The customer service here is tops! Everything was explained to me, they were quick with letting me know when the car was done and they even gave it a complementary wash! Top notch place!!!

It was just the bi-annual oil change but everyone was professional and friendly. No complaints

My wife was researching purchase of a Subaru Crosstrek and she found a slightly used (1,000 miles) one at Koenig in the color she wanted, but it had some extra features she didnt need or want. After the test drive, Nadean, our sales rep, actually found a brand new car on the lot (but not yet in the inventory search system) in the color my wife wanted without any extras--exactly what she wanted! Sales process was painless and at a very fair price all written up a few hours after our test drive on a Friday. We came with a cashiers check on Monday and took delivery of the car with a quick walk-through of features and pairing her phone to the cars Bluetooth. We had an outstanding car buying experience and would recommend Koenig to others looking to buy a Subaru near Port Angeles.

Easier and way safer getting out and in than Bremerton. Went looking for car for granddaughter and John our sales rep was very helpful and positive.We walked out with a reliable at a decent price.

Best experience ever. Super easy and friendly. Nadean was amazing. Thank you!

John, our salesman bent over backwards to get us the right car that fit our needs. After a laps in judgement, which we totally forgot to check to make sure our car seats would fit in our new car, we sadly were left in the parking lot scratching our heads, trying to figure out how we’d get the seats in the car we’d already bought and make it work. John came out with water and assurance that he would speak with the sales manager. He invited us back in, offered our hungry kids pizza and and helped us get into a car that would work better for us. Outstanding customer service and a true pleasure to work with. Not a sleezy bone in the place.

My car needed some refreshing. They changed the oil and checked over fifty other points of concern. Shes running more like her old self again. Thank you Koenig Subaru!

A Great Group for your Aluma Trailer needs! Fair pricing and Good Selections!

After being turned away from so many places and having so many car troubles I almost gave up! but Bill Koenig and Kenny Cardella provided me with the best service. They not only helped me every step of the way until it was time to close the deal but made me feel like family. I will go out of my way to give my business to Bill and his team, i travelled 70 miles but i would gladly travel 500 to do it again.

Excellent service writers treat us fairly and knowledgeably every time we use them for our Subarus. That entire department is good, and the mechanics they have doing the work are as well. They were especially helpful and patient with our last repair, helping to keep the price down on a transmission job on an older (but still good for many miles) Legacy.

Weve had nothing but great, courteous service here. Always a pleasure to deal with.

It was a pleasure doing business with Koenig Subaru. David Beamish, sales rep, was friendly, very competent, low-pressure, answered all my questions and was very familiar with the many, many facets of the vehicle I was interested in, a 2018 Subaru Forester. And I got a good price, and a good price for my trade-in.

Had an oil appointment for 1330...waited over an hour with no one coming to tell me why it was taking so long. Very unhappy

The sales person was nice, we have excellent credit- but were held captive for hrs waiting to hear what our interest rate would be, then dealing with bill, he was rude and we almost just left.Worst experience I ever had buying a car.

Friendly staff and quick service. Small play area in waiting room for kids

Koenig subaru.... does a fantastic job in customer satisfaction.... however my problem with my 2017 Subaru is the molding around the sunroof does not hold and when I open the sunroof it comes off... very distracting when driving.... Koenig ordered and replaced the molding ..... but the molding continues to come-off.... not something Id expect from a quality vehicle such as Subaru... . I am told they are researching this and will replace when the engineers figure out why snap molding doesnt work..... this will never influence me to not buy another Subaru as I figure Subaru is the best vehicle on the road.

Great experience while taking in my 2013 Outback for a recall.😁

Worst customer service. Over charged. Charged for diagnostic that was incorrect. Made me file an insurance claim for damage they could not find. Charged for parts that I didnt need. Had attitude on the phone and insulted me as a woman. Will never bring anything I own here again. Recommend going somewhere else for service... unless you enjoy being ripped off and lied to about problems and time schedules.

The service people really care about your car and do their best to keep your Subaru running at a 110%.

I just moved to WA and thought I had found a home for my Subaru, but no. The first appointment I setup for this week because I am concerned about vehicle, they just called and cancelled - they did not offer any help, other than to say they can see me next week. I explain that I am concerned that my vehicle is making unusual sounds and that this really hurts me as I had planed my week around getting the car to the shop.I was really disappointed, but after that the service guy, Kevin, please reach out if we can help you?? REALLY?Koenig was at fault - they could not honor the appointment setup through their system and offered me no help in dealing the issue. I ended the call knowing that Koenig did NOT care about the me and my Subaru. Given that that I know I need to look for a service home for my Subaru elsewhere.

I bought my Subaru Imprezza at Koenig Subaru in Port Angeles last year. One year later, I am still thrilled with the car and the service at this dealership. Every time Ive taken my car in, they are fast, friendly and comprehensive in their service. I bought the car and was given a discount from Costco that I wasnt even aware existed before the dealer offered it. I shopped around at all the area Subaru dealers before selecting Koenig. Glad I did!

Dave at the Service counter has terrible customer relations skills. He should not be representing this company. This is my 3rd or 4th time coming here and I and others I know always complain about this man, including another koenig employee. LOVE SUBARU, DO NOT WANT TO SPEAK TO DAVE AGAIN!

Great experience. Staff was very helpful.

Great Service, friendly people. No complaints.

Friendly and helpful. Went to look and didnt feel pressured.

Excellent fast service to replace burnt out headlights and multiple small ones we we were unaware were even out!

5 stars a ten on my first oil change tire rotation and 6 month inspection.

My family highly recommends Koenig Subaru in Port Angeles, Washington .

I have bought from Koenig twice. The first time I was financed through a predatory lender (Lobel). My bank had to call Lobel in order for them to receive my car payment. I recently purchased a P. T. Cruiser from Koenig for 4,500; it didnt last me for 3 months. I am a single mom who travelled with two kids over the Christmas holiday. The car blew a head gasket over the Bakersfield grapevine. I was stranded on the highway with my two kids. Eventually had to sell the car to an autoshop for 160 dollars. A relative drove from Port Angeles to pick us up.

Looking for the Subaru for mileage to go almost anywhere, and if you keep you mind on what your doing you can go anywhere across the USA !

Great sales and pick-ups today. Check it out.

Friendly, Knowledgeable team that work hard to earn loyalty.

Only buy from Ken Cardella, good guy!

Very satisfied with the service. Very prompt.

Excellent service, no pressure.

Great, prompt service as always!

Great service not the best in sales though

Thorough Service on my vehicle

Closed when they said they would be open. Not very helpful since Im trying to transfer from another Subaru dealer after moving.

Neat and reputable service.

Great dealership, newly remodeled.

Very helpful and informative

Best service ever

Friendly service!