Been using this pharmacy forever but had enough. I get the same prescription filled every month. A very common med but it never goes smoothly. Never. Ever.I give up. Completely mismanaged. Some of the employees are nice but you can tell they are getting just as frustrated. I blame management. I can’t see how this place stays in business. I was hoping Walgreens would clean house and fix all the issues... apparently just a name change. Time to take my business elsewhere. I hear stop and shop has a great pharmacy.

Rite Aid was better. I still like the employees. Pharmacy is eh.

Sadly, the pharmacy at this location leaves much to be desired.Not once have I gone to the counter, and the entire staff didn’t seem to be completely overwhelmed & full of excuses. They always appear to be confused, rushed, & disorganized...all while being overly concerned with personal conversations, instead of moving customers through the pickup process efficiently.As for trying to get through to the pharmacy over the phone...make sure you carve out at least a half hour.Additionally...perhaps the staff should stagger their lunch breaks, instead of taking a large chunk out of the middle of the day to close up shop.I find it hard to believe a corporation such as Walgreens allows such mediocre service at one of their locations.

WARNING: THIS PHARMACY IS A DANGER TO THE COMMUNITY! This pharmacy is careless and was responsible for giving me cellulitis. According to my doctor this was either because they used a dirty needle or administered the vaccine into my arm improperly. Cellulitis if untreated may kill you. Please go to a well-trained healthcare facility. This isnt one of them! BTW, I received my second vaccine shot at Mount Sinai-Long Island and there was no similar incident. It was done very professionally in a clean facility.

The pharmacists are horrible! Nasty, impatient, and LAZY! To be clear the individuals who work the register at the pharmacy are nice, but when ever there is an insurance issue or question the pharmacists are dismissive and rude.

Unfortunately very unprofessional, I placed a photo order online, “same day Pickup” and I got an email saying they are processing my order, I get to the store 2 days later, because I never got an email with an status update, long story short they were not even aware of my order, ‘till I showed up to pickup my order, and they just said “our machine doesn’t work” but please, a phone call or an email to let me know that, Would be nice. But thanks to the customer service online support I was able to get it done, somewhere else.

The cashier is so rude and nasty they had to change she always is rude with all costumer is not the first time why they have people like this lady I don’t understand I don’t know the name but she is always there tall brunette,If you ask her for help she tells you to go, I do not understand how they have poor minds if they work in customer service it is to help not be rude

Terrible customer service.

Went to pickup a very common prescription and was told it had to ordered and would take 2 days to get. Went to Stop & Shop pharmacy and they had it in stock.

I prefer the new Walgreens to the former Rite Aid.To the couple people complaining about being unable to bring their dogs into a drug store, get over yourselves. Its a drug store! Its a place where people need to go to pick up their medications and should be able to do so safely. Leave your dog outside or dont bring it at all! Dogs dont belong in these types of establishments, and the fact that there are people complaining that they cant bring it in are truly unbelievable. No. You are not entitled to bring your dog wherever. Follow laws and store policies. Support animals are NOT trained service animals. Leave your PET at home.

The worst pharmacy in town!

The people who work in the pharmacy are by far the nastiest people I have ever had to deal with. They deal with people so the fact that all they do is give you a nasty attitude goes against everything their job stands for. I have a medication I actually need in order to function in life and they choose to give you a disgusting attitude instead of trying to help. I’m calling corporate and going there in person to file a complaint with the manager. Don’t lie to a customer give them an attitude and expect to get away with it.

I have always gone to this establishment, before it was Walgreens. After the transition, I was starting to see the downfall of this brand new store over the previous. Prices are outrageous. Tobacco products are using the NYC Tax code when they should be using Nassau County/NYS Tax code. I will be following up with Phillip Morris USA, I.T.G Brands and R.J. Reynolds Tobacco. ETC. I look forward to your reply.

When asked for help from manager was cursed out and banned from the store for using WesternUnion don’t go here Target is next door with better prices and have to use any other pharmacy but theirs as they never have anything in stock and are very rude with the exception of the tellers who are nice but not trained no one knows where anything is and getting help doesn’t exist unless you ask politely and get cursed out and thrown out for asking for help. Don’t Go Here

I have frequented the Rite Aid in the Soundview shopping center on Shore Road in Port Washington, NY for the past three years without incident or complaint. Today on the other hand was quite the uncomfortable experience. I walk in for the sole purpose of picking up medication. I walked straight to the pharmacy pick up counter with my 13 year old Italian greyhound tucked in my arm as if I were holding my baby. I understand that NYC forbids dogs of any kind to enter establishments that serve food. I was unaware this applied to drug stores as I have seen people bring their dogs in at various chain drug store locations. Heres where the fun begins... A Rite Aid employee began to viciously harass me in the store as I made my way over to pharmacy. I kept going in fear he was going to become more aggressive. He was yelling to me to take the dog outside. Then he stated, Either leave IT in the car or leave IT outside!!! I turned to him and asked if he would leave a child in the car or outside. Its December mind you. This unruly individual was at this point invading my personal space and harassing me in a threatening tone. I asked him to move away so I can purchase my prescription. He finally moved only five feet away from me and began texting with rapid speed. The pharmacist approached the counter. She was lovely and helpful. She looked at my dog adoringly whos name is Gaston. I asked if I can have my prescription before I get arrested by this lunatic. She smiled and retrieved the prescription and the whole transaction took all of 1 minute. I then walked out.I am a law abiding citizen and involved in the community as well as being a health care provider for the North Shore LIJ Health system. This type of aggressive behavior by a Rite Aid employee is offensive and unacceptable. What if my dog happened to be a certified therapy dog?? Did he ever think to ask first?? No, that would make him somewhat intelligent. Instead he was discriminatory. I will make certain that everyone in the community becomes aware of this individual and his intrusive actions. I ask administration to implement better customer care training methods because that was a very sad example. I will be taking my business else where.Sincerely, Annoyed.

I can not get a hold of them on the phone ever. I have never been able to. I think I left my keys on the counter but I cant even call to ask.

Its just very convenient

Rite Aid employee is very very rude don’t go here especially the manager 😡😡

Bring back Eckerd/Genoves