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ZuZu Pedals
211 N Franklin St, Port Washington, WI 53074, United States
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ZuZu Pedals
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st
Review №1

I was able to locate the bike I was looking for at ZuZu Pedals. I live in Maryland and the shop is located in Wisconsin. Andrea the Manager and her staff were very helpful when answering my questions and working with me on the logistics to get the bike shipped to Maryland. They were truthful and fair with the transaction. The bike was delivered as promised and my purchase experience was positive. ZuZu pedals was sensitive to my concerns and committed to creating a positive customer service experience. I appreciated their effort and going the extra mile to make sure everything worked out as planned.

Hu
Review №2

Had a flat while out on my ride yesterday. 30 minute turnaround and reasonable pricing!

Bo
Review №3

I just had my bike in there for a tune-up before heading South to ride in some warmer weather.  Jared took great care of what I needed and I had my bike back well ahead of time.  Thanks for the great service.

br
Review №4

ZuZus did awesome. Purchased a Specialized Vado ebike. Got me going and set up as quickly as possible, answered all my questions and took great care of me. Thanks!

Ti
Review №5

Very quality products. The energy and atmosphere are amazing! True passion for cycling!

La
Review №6

This bicycle shop is impressive! Dropped a bike for repairs and it was done the next day. (Another area shop had said 3 weeks before they could even look at it) I listened to Jared with the customer ahead of me and was so impressed by his conversation, hospitality and connection to this gentleman who had just arrived in Port from North Carolina, on his bike! This first time customer will be back. And recommending everyone I possibly can to ZuZu Pedals!

Ly
Review №7

Super friendly staff! I had passed by this business numerous times thinking that a small town bike shop was going to be much more expensive that a chain sporting good store. I was so wrong. A huge selection available and if they dont have it, they can order it for you. Highly recommend!

Ga
Review №8

We came in off the street with 20 minutes left until closing. Didnt know what was wrong. The shift cable to the back derailleur had broken. It was quickly repaired and on our way before the doors were closed for the day. Wow! Never expected service so quickly and well done!

Je
Review №9

Checking out bike stores for a new bike. Found this store to be helpful and knowledgeable. Also brought in older mountain bike for repair of shifter that original bike shop said couldnt be fixed. So Ive been riding with use of large chainring for years. Jared got it working like new same day and showed me how he did it Awesome! So just not a bike sales store but a real bike shop.

La
Review №10

Very helpful people working there, but no one wore a mask. Crazy. Wish they would abide by the rules.

Jo
Review №11

After having a terrible experience at another local bike shop, our family found Zu Zus Pedals! Best place ever, staff was helpful and courteous. Anyone looking for a bike, please make the trip to Port Washington

ni
Review №12

Purchased a mountain bike from zuzu pedals. Super knowledgeable and offered that great small town shopping experience!

la
Review №13

Love this shop! Friendly and very knowledgeable!!

Ci
Review №14

I love going to yoga at Zuzu’s. Cycling indoors during winter is also fun and it’s the people that make it fun and provide a sense of a community there.

Gr
Review №15

Great service. Had a blast on the fat tire bikes we rented. Store space had a really neat vibe.

Pa
Review №16

Outstanding woman owned bike shop. All of the staff are friendly and knowledgeable. Excellent service!

Bi
Review №17

Love to bike but didn’t know much about bikes. Mike was very patient and informative. Explained feature options in detail and even pushed me away from a more expensive bike due to the value between that bike and a different option and what was important for me.

He
Review №18

Took 2 bikes in to get assembled. They charged $80 per bike to assemble (Dicks charges $40), then they also charged $10 more per bike for new parts before consulting with me. When I got the bikes home, they were hardly put together. The handle bar spun and didnt turn the tire. The bell was loose, the reflectors were loose, and the brakes werent aligned. I ended up taking it to a neighbor and he fixed it for me. For $180, I would expect better quality workmanship. Very disappointed and wont be going back.

Be
Review №19

LOVE this groovy place! Great apparel for women and men, great selection of Specialized bikes, location is 2 blocks off the interurban trail and they do bike repairs. Just down the street from The Deluth Trading Company too! I bought a Specialized Vita and love it!

H
Review №20

Great customer service, salespeople know their stuff. We were happy to support a local business.

Je
Review №21

Great staff super easy to rent!

Ja
Review №22

Jared diagnosed and repaired my bike quickly and kept me entertained the whole time. :) Great shop, Ill be back.

Mi
Review №23

Love to pop in to this bike shop whenever we are in town. They have high quality merchandise and excellent customer service.

En
Review №24

This is a cool bike shop! I really love the atmosphere here!

Ra
Review №25

Very friendly and knowledgeable staff.

Jo
Review №26

Awesome bike store, unbeatable customer service and great mechanics! Highly recommend!

Cu
Review №27

Great service, knowledgeable and friendly staff! Will shop here again.

Ch
Review №28

Love this place. Excellent selection of biking merchandise (best Ive found in Ozaukee & Milwaukee counties), and the most knowledgeable & friendly staff.

Ch
Review №29

Very knowledgeable and kind staff, will definitely be buying from them in the future.

Bo
Review №30

Great bike store with great employees who really know their stuff.

Br
Review №31

Big and Honest Help in a Pinch! While traveling on the Interurban trail, we had the misfortune of having tire problems. Being from out of state, we had never heard of ZuZus before. Fortunately, our bike failed five blocks from their shop. We walked to the shop and arrived a little after 5 on a night they were open until 7 p.m. The mechanic on duty quickly found our problem, provided several options to fix, and then took care of our problem which allowed us to get back on the trail in route to our stop for that evening. We would not hesitate to use Zuzus again. Aside from repairs, they had a very well stocked shop with additional camping gear to boot.

Mo
Review №32

Andrea and Jerod made sure I chose the bike that was right for me. They were patient as I tried and went through the different models (I did lots of research beforehand); and surprisingly, the model bike I chose secondarily and didnt expect to love, felt right and fit right (their suggestion turned out to be what I needed); now I get it when people say your are one with the bike. Go there, they care!

gr
Review №33

Never been here, but just had to say... this is kind of a reference to Its a Wonderful Life. remember Zuzus petals?

No
Review №34

Always a pleasure to deal with these people!

Ji
Review №35

Helpful and knowledgeable staff!

Ja
Review №36

Excellent service.

Er
Review №37

Nicely done!

Th
Review №38

Caring and wonderful people

co
Review №39

Zuzu pedals rude dont come hear

De
Review №40

Great!

Information
87 Photos
40 Comments
4.8 Rating
  • Address:211 N Franklin St, Port Washington, WI 53074, United States
  • Site:http://zuzupedals.com/
  • Phone:+1 262-988-4099
Categories
  • Bicycle repair shop
  • Athletic club
  • Bicycle rental service
  • Bicycle Shop
  • Clothing store
  • Yoga studio
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:9AM–2PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
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