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Bens furniture
2830 New Pinery Rd, Portage, WI 53901, United States
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Bens furniture
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Je
Review №1

I recently bought a Next Gen Sand P2 Signature Design zero gravity recliner from Bens Furniture and I love the special features that this chair has that no other chair offers. The owners of the store personally helped me with my needs. They took extra time with me, and stayed late, even after closing to help me. This high quality chair was delivered to my home, and moved into place. The attention to detail and the customer service was exceptional. The price point on this chair could not be beat anywhere. I highly recommend Bens Furniture Store in Portage.

Ch
Review №2

We got good quality furniture at very reasonable prices. No pressure from Israel our sales person we were able to look at everything at our own pace. We will be going back. The delivery men were excellent, courteous and went out of their way to satisfy us.

Ga
Review №3

Had a great experience here! Helpful staff, Israel was knowledgeable and answered all my questions without hesitation. I got a fantastic deal on a very nice sofa. It was delivered to my house (in the woods, off a gravel road), by two really friendly gentleman. They brought in my sofa, up a few stairs and through two doors without any issues. The delivery was promptly on time. I know the store has limited hours right now, but their selection and prices are worth making the trip.

ch
Review №4

Bens furniture is nice and clean. They have wonderful prices and are willing to help out. The employee Viry (hope I didnt spell her name wrong 😬) is absolutely amazing! She is very kind and more than willing to hp you out and give you what ever information you require. I would recommend this place to anyone that needs some type of furniture. They even offer a lay a way option which for some people (like myself) is worth the weight of your furniture in gold! I will continue doing business with Bens Furniture and you will too!

Ry
Review №5

Had an awesome experience here. I was able to completely furnish my home in just one spot. Viry was a really big help and helped me pick furniture that matched my home. Israel helped me pick the perfect mattress that was suitable for my back comfort. Amazing customer service. Will be back! Thank you!

Ki
Review №6

Loving my new coffee table! Thanks Bens for the great customer service and the great prices! Your staff was wonderful in helping me find the perfect item for my small living room.

ka
Review №7

Where do I start? They helped us SO much with everything from moving furtinure in..and setting it up completely..to even helping us come up with ideas on how to decorate our house…then not to mention..they were even early and early is always better then late..AND I was so shocked because there were a couple other issues we had with some things in the house that we didn’t know too much about and they even provided us with help for that and gave us their best recommendation on what to do about it and how to move forward.. they went above and beyond completely and were so respectful kind and helpful..I’d give them 1000 stars if I could.. last just want to add in that our first experience picking out our furniture at their store was amazing..so helpful they were and worked with us on all we needed! Thanks to Ben’s [:

Er
Review №8

Very disappointed. We were stalked around the store by an EMPLOYEE without a mask on. Will not be going back again. I understand mask-wearing of customers cannot be enforced, but we didnt expect to see an employee not wearing one, and then to have him following us around the whole time was just not okay and incredibly uncomfortable. Couldnt get out of there quick enough.****I cant reply so I will go ahead and edit my comment. You must have us confused because we certainly were wearing masks while in the store.. we also didnt make a purchase in your store which means you have no record of who we are anyway so not sure where youre getting your information from.. I understand how masks work, but your employees clearly dont. Why would I make this comment if we weren’t wearing masks?! Lol Nice try though, trying to say we were the problem to cover your own self instead of taking responsibility. Also we were stalked. We clearly said twice that we wanted to browse and would ask an employee if we had questions, yet he still followed us around the store the whole time. We were in there a total of 3 minutes.Portage Furniture Store got our business and respect that day, and clearly it will stay that way. Stay healthy and wear a mask :) ****

Kr
Review №9

Hands down one of the best experiences I have had shopping for a big purchase. We bought a new house and needed a bunch of stuff. Israel was available to help us through our decisions but wasnt overbearing or pushy like in my past experiences at other stores. They had what we wanted in stock and were able to deliver to us same day. Prices were very reasonable, and the inventory was really good quality for the price. The store is very clean and well organized. I felt like the selection was pretty good, too. I would recommend Bens Furniture to anyone.

Er
Review №10

Seriously great service- now I understand all of the positive reviews. They have really nice [quality] furniture, great prices, and they know their product. I walked in knowing what I was looking for in a chair but had no idea which would be a good fit. I felt not the happiest to be shopping for new furniture as I HATE salespeople (pushy/fast talking, etc...) and I am generally distrustful of them. Well, Viri walks out, smiles, asks what I am looking for, listen to what I wanted and my concerns, and led me to what I needed (showing different options and starting with the lowest priced!!)She was just straight helpful, not trying to sell anything. I bought a recliner and also a table set. The table set came with two stools and two chairs- I asked if I could get all four stools, no chairs and they accommodated (and knocked $90 off!). Their delivery price is ridiculously cheap- seriously, I was more than happy to spend my money knowing it was going to them- AND a family-run company. anyone looking for furniture, who wants quality at a great price, you need to check these guys out. Seriously, you can feel safe taking their positive reviews seriously.

Br
Review №11

Viri helped me buy my first couch and bed frame. The whole process was easy and I had them both in my apartment the next day. The entire staff was very knowledgeable and helpful!

Al
Review №12

Always a good experience; good prices, nice people! We’ve bought from them multiple times and will continue to for all furniture needs!

Ru
Review №13

Staff wasnt pushy, they were very friendly. They made me a nice deal and even helped my load the furniture. Great experience. Will be going back again for sure when I need some more new furniture.

Ra
Review №14

I came in looking for a memory foam mattress! The guy that waited on me, took the time to listen to what I had to say. Listened to what I wanted. Very nice man, and very nice stuff they have. I highly recommend these guys 100%

Je
Review №15

I LOVE Bens Furniture and here’s why: So today is Saturday and my sons 16th birthday is Tuesday. I was decorating his room because he is working and will not be home until Sunday afternoon. I wanted to surprise him! And then I remembered how much he hates his bed (it’s a platform bed and the mattress is as hard as a rock). My husband was using our truck, but we decided I should go to Ben’s Furniture and buy him a new bed for his birthday and we would just pick it up on Monday. I purchased a mattress, box spring and frame (at a very affordable price I may add) and Viri was so nice, she offered to deliver it for me so I can surprise him when he comes home!!! Thank you Viri 🙏

Ka
Review №16

I was given the VIP treatment, such a nice friendly and knowledgeable staff. They were great throughout the whole process. Thank you I am so happy with my sofa and loved the quality customer service that I recieved! The delivery men to Mary handling my purchase were excellent. Thank you all for the pleasure of doing business.

Pe
Review №17

Seemed expensive to me. But with the way things are going.......

Da
Review №18

Excellent service furniture looks great in my Place. Very helpfulPicking out whatever you need.. I got great prices and quality furniture Will highly Recommend.

An
Review №19

Large variety of items. $$$$

Li
Review №20

I recently purchased a king headboard from Bens furniture in Portage Wisconsin. They were awesome. Very helpful and.a nice group of sales people. Low pressure and very helpful. They delivered to my home and set it all up. Nice fellows who delivered the piece. I also just ordered a love seat, side table and area rug to be delivered this next week. They have a nice selection and a great store. Prices were definitely affordable and good quality. I will definitely go back when looking for furniture in the future.

Wa
Review №21

Great pricing, great customer service. Great store!

Ke
Review №22

My boyfriend and I discussed different bed frames with Viri and she was very helpful! She was very friendly and had great customer service in helping us find the right bed for us and a good price! She even helped us put the boxes in our truck. Recommend going to Viri if you’re in the market for new furniture!

Je
Review №23

Went into their store this Saturday with two friends to find a full living room set. The salesman that helped us was terrible. He couldn’t answer any of our questions about the furniture. When we left he followed us out of the store and yelled “you ladies didn’t see anything you liked, except me?”I tried calling Monday to find out the name of the set we saw and liked so I could look it up online. He answered the phone and couldn’t tell me any information about it, even with me describing it and knowing where it was on the floor and the price. I won’t be spending a dime at this store, which is unfortunate since I really did like the sofa set we saw.

St
Review №24

Just got a bed from there and everyone was amazing and so helpful and for a good price too! I would highly recommend

Me
Review №25

Customer service was great and the sales personIsrael was extremely helpful and not at all pushing a sale gave us space to think and make up our minds at our own pace stop in and see Israel supper nice guy kudos.

Jo
Review №26

We had the pleasure of having Viri, help us find our new furniture for our new home. Excellent customer service, and helped us out greatly with good deals. 100% recommend !!

Ca
Review №27

Thank you to the guys who delivered my sofa, very nice and quick service . such a great job and thanks to to Israel for all the help

Za
Review №28

Thank you for all the help and patience! You guys are great everytime my family comes in.

Ge
Review №29

I really like the delivery guys and the service these guys are very professional and they were a day early Im vary satisfied!🙂

Al
Review №30

Viri was extremely helpful. After looking for awhile, she helped us find the couch that suited what we wanted. She worked to give us very quick delivery.

Cr
Review №31

Viry was very helpful with furnishings my new home! Delivery guys were amazing! Highly recommend and will be back for more.

Kr
Review №32

Great deals such beautiful furniture and Viri and Siri are so great

Sa
Review №33

We just bought a beautiful 6 person high top table from there and they were so nice to let us have the floor model and delivered it completely last minute. They really went out of there way to help us get it NOW, get it home and the guys even put it together for us at our home. Very good customer service!

Ma
Review №34

We have bought many pieces and had couch repairs done (kids destroy things). We love the friendly staff and how helpful they are.

Mi
Review №35

Just bought a couch from them. Good quality and they got me a great price! Plus the delivery and pick up of old furniture was easy and they were so nice! Highly recommended!!

Je
Review №36

Great customer service. Will definitely be back to buy our table.

Su
Review №37

We have worked with Viri to get new mattresses and a fireplace. She is very kind and knowledgeable and communicates well. We had a great customer experience, have great products, and would highly recommend Ben’s!

Me
Review №38

They were fantastic! Great prices, friendly service, and high quality furniture! Everything was in stock so we were able to take everything home the same day as purchase. Viri was one of the most kind and friendly sales people to work with! 10/10 would definitely recommend!

Es
Review №39

What a nice store! Its big and has lots of choices. Furniture is of good quality. Brand names, well made. Prices are reasonable. I would recommend you check it out! Big store with a small town friendly feel!

Sh
Review №40

What a wonderful experience I had buying a adjustable bed, Viri is very knowledgeable about the products shes selling and Alex and Cesar who delivered it had it up and running in 15 minutes and hauled away the old mattress and frame.I cant tell you how pleased I am that I decided to stop in to Bens Furniture.A great family owned business.

Re
Review №41

We got a sofa and now a rocker reclining chair they are such a very nice place and we go back get more stuff when we need very nice staff workers there keep up the good work!!

Ka
Review №42

We were shopping around for mattresses and had been looking online for about a month. My fiancée was hesitant as you cannot try for the features you want and felt we should buy local. As soon as we entered a young man name Tino greeted us. They spread in the store was well organized with everything you would find in a big named store in Madison. As we knew what we were searching for he was able to help us immediately find a variety of beds that would work with our adjustable frame but wasnt memory foam. They did not have the one we initially wanted but the owner found us another style from Ashley (the brand) and had us try it. Felt like a dream. The price was just right, and he didnt try to up-sell anything, just helped with finding us what we needed. We were able to take the bed home today (hybrid spring/memory foam/pillow top in a bow was under $600 with a mattress protector). Tino helped us load it, and it was easy to get in our home. Already tried it on our adjustable frame and it works perfect 🥰. We will be back for our next furniture purchase soon! If you need it for your home and live in Columbia/Sauk/Marquette counties, Shop Local! We will tell everyone about Bens Furniture!!

Me
Review №43

Awesome place to shop. Courteous, friendly and fair priced. Great selection too.

Be
Review №44

I was looking for a living room set, and I shopped around, but definitely these guys know what they’re doing. They showed me a couple of options understanding my needs. Especially Viry’s knowledge, she helped me pick what I most needed. And the delivery guys were polite and quick. They put my sofa and loveseat together in less than 10 minutes, definitely recommend this place. They understand your needs and your budget, I’ll be back, THANK YOU GUYS!

Am
Review №45

Excellent service all the way around from Sales to delivery! I will highly recommended you. And I’ll definitely be back. I love my bedroom set and living room set. Thank you for great service 😎.

Kr
Review №46

We, my husband and I, were very pleased with the customer service:) Viri was professional and kind as she talked and walked us through all of the options that were available to us. The store was clean and well managed. The furniture is of excellent quality and we were both very pleased with the end result. We walked in to purchase and walked out with great anticiaption of next day delivery and set up. Viri did an amazing job yesterday and met all of our homes needs. WE will BE BACK and we will work with VIRI everytime :) Honestly if you need anything for your living room, bedroom, kitchen ---- take a look and do not be swayed by big city prices or options....Bens Furntiture has it all and they are AWESOME to work with :) Thank you so much Viri :)

Jo
Review №47

Nice furniture nice sales guy good prices nice layaway plan

El
Review №48

My boyfriend and I went in to look at dressers and Viri was right there to help us the whole time. She was very helpful, but not pushy. I went back the next day and ended up buying another piece of the set! Definitely would recommend Ben’s for their great prices and wonderful customer service!

Li
Review №49

Needed a new dining table and shopped for months online. Went to Bens and found exactly what I had been looking for within my budget. I even left with a beautiful end table as well. The customer service was fantastic! Highly recommended for a small town local furniture store!

Li
Review №50

We ordered a couch. Went to pick it up and they sold it. Went back to get the replacement. Different couch. Just make sure you get the couch you ordered.

re
Review №51

Nice genuine good people that truly care about your needs. They even gave me a great price on the couch I picked out. There furniture is great quality. Which is why I ultimately choose Bens Furniture store as the store I got my couch from.

Cr
Review №52

Very good sales personnel. Also delivered on time.

Li
Review №53

I can into the store super late in the day to get a mattress and we were talking about getting an extra mattress for a day bed. The woman showed us the perfect day bed. Everything was fast and easy and the woman who worked with us was so friendly and efficient! Highly recommended thank you!!

Je
Review №54

I had the most amazing experience with Bens furniture and working with Viri, shes amazing, patient and knows what she is doing. As they all do! I will most definitely be going back and recommending others to go and check their cute stuff out. Thank you again for the Table set and new couches 💜

Jo
Review №55

Surprisingly good prices and extremely friendly atmosphere. Walked in to look, and left with a new couch and mattress...and I dont spend money easily.

Sh
Review №56

The personal at this establishment were absolutely wonderful to work with! Very friendly and accommodating will definitely go back for future needs!! Couldn’t be happier with my purchase 😊

We
Review №57

Very nice and understanding, my mom accidentally ordered a queen instead of the king size bed. Lady was very kind and understanding. Definitely 10/10 customer service! I will recommend my friends to go here when looking for furniture! More retailers should be like this

wa
Review №58

My wife and I just purchased a livingroom set from Bens Furniture and we couldnt be happier. They have very good quality furniture at a reasonable price. Viri was really nice and helpful with us matching our set. The guys that delivered our set were great as well. Thank you Bens Furniture!

Tr
Review №59

First time in and we ended up buying a bedroom set. The sales people were very nice, I just dont like being followed around a store while Im looking at things. Hopefully the quality lasts and we are happy with it.

Je
Review №60

Clean Helpful.even sent pictures of recliner we wanted to show sister who could not be there. Older lady waited on us. So very friendly and polite and NOT pushy

Li
Review №61

They are getting me all my stuff that I want Im so happy

Ki
Review №62

I walked in and asked what deals he could give me on a standard sofa that I could take home that day. He showed me several different options and after being in the store for 18 minutes, I was headed home with my new sofa wrapped up in the back of my truck. The staff disassembled and loaded the sofa for me. I would definitely recommend this store. Straight to the point and great prices.

Br
Review №63

They were so incredibly helpful and the staff were very friendly! They helped us stay within our budget and even when I needed to make some Changes to the couch we had bought, they were able to do so! I highly recommend! Thank you so much Ben’s Furniture!

Ma
Review №64

Very helpful and friendly. Great deal and service! We will definitely be doing business with them again

tr
Review №65

Staff was very helpful and knowledgeable. We ended up getting a bed at an awesome price and he threw in a stronger box frame for the price of the normal one. Also loaded it into our truck for us! Thanks!

Lo
Review №66

Wonderful employees! We purchased couch and loveseat the delivery guys were great I appreciated that they moved our current furniture into our basement. So glad we stopped and were able to find something that would work! Thank you again!

Jo
Review №67

Viridiana and all of the staff were wonderful to work with. Im very pleased with my furniture and the delivery men were helpful, kind and courteous.

Su
Review №68

Great place lowest price I have seen by far. Very friendly just a awesome experience. Staff willing to work with anyone.

Th
Review №69

Very nice place, friendly atmosphere, friendly staff. Good prices. Definitely a good place to buy your next, new living room set, bed set, lamps etc.. definitely will be going back.

Sa
Review №70

Answered all our questions. Viri was super nice. Would highly recommend!

An
Review №71

Wow let me tell you never want to have to replace stuff but this was truly a perfect experience. Needed a new bad as my waterbed popped decided to go with a real bed this time. Got help with a very soft bed to be like what was used to sleeping on. The owners daughter did my sale and when asked about delivery she made it happen that day so didn’t have to go a second night without a bed. The owners daughter as well came and helped make the delivery. The next time I need anything they sell will be my first stop. If need bed or furniture do yourself a favor and start here.

Ch
Review №72

Lots of options.great customer service. Willing to work with you. And great deals! Definitely will be back for more

Mo
Review №73

We meet Viri she helped us find the perfect bed in under 30 minutes! We then added other items for a great price! She was very professional, even helped load everything into the truck! Will be going back for sure!!

Su
Review №74

Thank you Viri for your knowledge, patience, and great customer service! If youre looking for furniture definitely give Bens Furniture a try!

mr
Review №75

Bens furniture is amazing! Beyond happy with the services and the friendliness! I will be going back to get more furniture from there as I plan on replacing all the furniture in my home! Over time! Viri was amazing!

Mo
Review №76

Awesome selection and truely great prices. The best Ive seen around. And the staff we very knowledgeable and helpful.

St
Review №77

Good prices near stuff

Da
Review №78

We purchased a love seat. Our sales person David Fandrich was very polite. He was also very knowledgeable on the products.

Na
Review №79

Biri was very nice she had a sense of humor and was very straight forward with things and I would shop again

Ka
Review №80

Went to Bens just for a browse. Fell in love with a livingroom set: 2 end tables, one had usb and outlets in it, a couch and loveseat. Pet and kid friendly easy to clean, scratch resistant. Service was excellent! Very knowledgeable about choices and their product. 100% satisfied!

Me
Review №81

Purchased mattress set today & had excellent service in store & quick delivery to my home! Thank you!!! Highly recommend!

LI
Review №82

For now will see how delivery goes and how well the product isUpdate I have only had this mattress for a little over a year and it is already bowing in the middle. I spent good money on this it shouldnt be doing this. I wouldnt suggest buying a mattress here very disappointed!!

De
Review №83

Awesome service and great deals!!!

Sa
Review №84

Very nice place, Reasonable prices, friendly staff . If you don’t see something there on the floor, ask them they will get it for you . I have bought a few things there already and I am very happy with what I purchased . I will definitely be back !!!!!

Ra
Review №85

Great prices. Fine quality. Very informative sales people.

Bo
Review №86

Nice selection in a small town, Dave, our sales person was helpful and friendly we were shopping stores as we are new to the area.

Ch
Review №87

Very friendly, great service, excellent prices!

Ra
Review №88

Highly recommend this place. People are friendly and work with you on your stuff! Will be coming back for more stuff!!

Br
Review №89

The people there are very nice and understanding we bought a very nice bed. I definitely recommend anyone going there that are looking for furniture . Will definitely be going there again.

Te
Review №90

I went in on Tuesday 2/ 25/20 to look for a bed for my son. I only had a certain amount to spend . They were so helpful to help me find what I needed in my price range and delivered the same day.

Da
Review №91

Great prices, great service, and fast delivery! Perfect place to shop for anything you need!

ma
Review №92

This place has quality furniture for a good price Ive bought 2 pieces of furniture from here and the guy who helped me out was really friendly and help us pick out a couch in just a few minutes and perfectly sold us on a beautiful red couch. Definitely reccomend

De
Review №93

Service here was great. I LOVE MY NEW FURNITURE thanks Bens furniture!

Ti
Review №94

No customer service no chairs on floor that were advertised in the flyer except one and that one was priced higher then the ad advertised bad service all around

Ga
Review №95

They are very nice and helping I highly recommend coming here if you need a bed,couch,and tables

St
Review №96

Good selection was looking for a recliner good sales rep

Ji
Review №97

What a great place to visit,viri was an extremely pleasant and professional person to have as a sales rep I bought the best mattress and box spring yesterday and needed it immediately and it was delivered within a half hour wow! And then went back the next day and bought a beautiful sleigh bed with their financing whiçh airi helped with also everything went so pleasantly i felt on top of the world when I left Ill diffintely shop again very soon,!😊

Da
Review №98

I love to go here and get my furniture they are very friendly and willing to help

Ko
Review №99

The sales people weren’t pushy and worked with my budget and my needs for my new apartment. Also helpful on getting furniture that was pet friendly.

PA
Review №100

They have wide variety as of everything And very good customer service

Information
36 Photos
100 Comments
4.5 Rating
  • Address:2830 New Pinery Rd, Portage, WI 53901, United States
  • Site:http://bensfurniture.net/
  • Phone:+1 608-683-2067
Categories
  • Furniture store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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