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Total Car Care Repair & Auto Sales
2850 Airline Blvd ste b, Portsmouth, VA 23701, United States
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Total Car Care Repair & Auto Sales

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Re
Review №1

I was returning to have service done and they totally took care of my car. I was very satisfied with the work they did. Their prices are reasonable and the customer service is TOP NOTCH!!!. If I need any car service in the future I will definitely be back. If youre looking for a good place to get your car serviced or repaired I highly recommend Total Car Care.

ki
Review №2

I had a check engine light on and in about 20 minutes Mr. Robert and his team was able to tell me what was wrong.. They order my part and had my car fixed in a timely manner... Great service and great mechanics

Vi
Review №3

I brought my car in for repair and was treated like family. I told them what it was doing and Rob explained exactly what the problem was. My car was fixed super fast and less expensive than the dealership. They made me feel like I was a priority.I’ll be making this the only place I bring my car from now on. Thank you for taking such good care of me and my baby!

To
Review №4

This man Robert saved life when I went in for car repairs. God bless this man and his team 🙏🏾

El
Review №5

Excellent. Great business. I was able to get my car fixed within the same day and they went above and beyond I felt by not only taking the time to answer my questions and to talk to me but also to do a full evaluation on my car since I had recently purchased it and they were very helpful with making sure I knew what I needed some and what could wait. I appreciated they werent out to just take my money because they showed genuine care with their service . Definitely recommend

Pa
Review №6

The mechanic Billy is great I been talking my car there for at lease 18 plus years Robert Hopkins who runs the place I trust him thanks for taking care of my trucks 💘 this place

Le
Review №7

I went to get an estimate for a replacement part for my car.

Da
Review №8

I have been going to Total Car Care for many years!!The quality of the service there is phenomenal! You are like family there!The owner of the shop is highly experienced in giving me the any facts related to my vehicle and will go above and beyond to correct any issues with my vehicle!There is no better car repair facility in Hampton Roads better than Total Car Care!!!

Ka
Review №9

I received quality treatment from Mr. Robert and the staff at Total car care

Ch
Review №10

My car was in the shop for about a month, the problem was fixed per the owner, after 1 month the car broke down and was doing the same things i brought it in for, they said it wasnt related to the repair after having the car for another 2 weeks. When i took it for a second opinion they confirmed it jumped timing again and that they didnt repair it correctly, they fixed 6 parts, according to the repair book there are 20+ parts associated with the repair, the shortcuts they took have gotten me a very expensive yard ornament. Ignore the fake reviews and find a different repair shop, you get what you pay for

Sc
Review №11

Excellent customer service and knowledgeable staff. One stop shop for all of your automotive needs. If you’re looking for a car, Rob definitely can get you what you want. I’ll definitely continue giving my business to Total Car Care

Da
Review №12

Total Car Care has Phenomenal service and Affordable prices. I have been getting my Family cars serviced there for almost 10yrs now. My referrals are always pleased as well. Thank you Total Car Care Staff for all you do! #Relentless

Ro
Review №13

I have been coming here for years. They have always had the best prices when compared to the other shops. I set up appointments and I am in and out at the estimated time. I appreciate the service over the years. I feel safe on the road with my family after my cars are serviced here..

Br
Review №14

Total Car Care is great! They told me exactly what I needed to fix my car! Now it’s running better than ever! I’ll definitely be coming back!

De
Review №15

I purchased a car from here last year. My car runs great. I always receive excellent and courteous service when I come in for an oil change. The price is great and they are very friendly....feels like family😍😍

Ga
Review №16

Great service and hassle free

da
Review №17

Attendees said they check the tire pressure but I was watching them and no one checked. I even checked after I left the place and my tires were still low.

Lu
Review №18

Great place, I am new to the area and was paying overpriced work at Firestone and Pep Boys. They do a great job they genuinely care and are upfront of what you need and dont need. They also recommend other places for work they dont do. I am coming here from now on for any work to be done in my vehicles. Very welcoming friendly!

Fo
Review №19

Excellent customer service. Great communication with customers, proficient and efficient with all manner of automotive services, Total Car Care will always be our familys auto service provider!

Sh
Review №20

If I could have gave negative stars I would have. DO NOT I REPEAT DO NOT BUY A CAR FROM THESE PEOPLE MR. ROBERTS IS A COMPULSIVE LIAR!!! He will sale you a dream his cars are lemons and he will not take responsibility for it after telling you that you have a 30 day warranty its pathetic but he will definitely get whats coming to him!

Ge
Review №21

Staff here are really friendly and personal. My first visit here was with a groupon offer they had a few months back, and Ive been coming back continuously ever since. They let you know when certain maintenance related things need to be done to your vehicle as theyre fixing whatever you brought it in for.

Pe
Review №22

My daughter is a college student and took her car to get the AC recharge and the cost was outrageous, so I called and was given a price that was totally different which was much cheaper for what she wanted. So while I was at work I had my coworker to call and she was given another price that was outrageous. Anyone that would PRICE GOUGE when it comes to women and daughters is in NO way a reputable place of business!!!! NEVER AGAIN WILL I GO TO THAT PLACE AGAIN!!!!!!

MA
Review №23

Fast and easy to conduct business with. professional and thorough.

Mi
Review №24

Went to this place told them what was wrong never give u a update on your car had to keep calling them. Owner was rude and disrespectful. Was recommended to go there but I will tell u dont go there . They was going to put a junk yard part on my car because they dont make the part. Left me hanging paid them 75.00 for nothing. I told them what was wrong a complete waste of time and money. Again dont go there. No good customer service.

ge
Review №25

When to Total Car Care looking for a specific car and not only did they find what I needed but they found it at an amazing price and with all the amenities and some!! Thanks so much to all the staff for being incredibly professional and quick with finding me the right vehicle

Di
Review №26

Ive been many places to be financed for a vehicle and Ive been required to have a cosigner. Not only did they get me approved without a cosigner, they allow me to choose a car I wanted that they didnt have on their lot and went out and found it for me in less than two days! You only get that luxury when buying new or with excellent credit!

S
Review №27

Nice and clean atmosphere.. proffesional business!My new place to take my vehicle..was very satisfied when i left.😊

Ch
Review №28

I dont trust alot of people with my car BUT Robert and his team at TOTAL CAR CARE. have been the shop for me for the past 6 years .I TRUST them with MY car.I call the dealer and other shops and Robert always have the best prices .Everything I need for my car I have found at TOTAL CAR CARE. The atmosphere is friendly the staff is knowledgeable and kind. Robert is the reason my car is running in excellent condition because he is Honest and fair!!!!!!!!! TOTAL. CAR CARE will always be my one stop shop.Keep up the EXCELLENT JOB ROBERT AT TOTAL CAR CARE.

Fi
Review №29

Excellent work!! Came in to get my truck inpsected on a busy Saturday morning, had a few laughs with one of the employees there, and left out a happy customer.I would definitely recommend this business to anyone.

me
Review №30

NEVER AGAIN, WILL I GO TO TOTAL CAR CARE, THEY HAD MY VEHICLE FOR 9 DAYS. THE ONE GUY WAS RUDE. THEY DIDNT DO GOOD WITH KEEPING IN TOUCH WITH US, NOR DID THEY EVER TELL US HOW MUCH IT MIGHT BE. EVERYDAY IT WAS A DIFFERENT STORY. BUT AS USUAL THE PART CAME IN LATER THEN THEY THOUGHT, OR IT WAS RAINING, OR BLAH BLAH BLAH. ALMOST 800.00 FOR THEM TO REMOVE AN AFTER MARKET REMOTE START, 95% LABOR. FINALLY GOT MY VEHICLE BACK AND MY NEW FLOOR MATS ARE RUINED BY THERE DIRTY GREASY SHOES. MY CAR IS HESITATING LIKE IT WANTS TO CUT OFF. I AM EXTREMELY DISAPPOINTED AND FRUSTRATED. MY CAR IS LESS THEN 90 DAYS OLD TO ME. DO NOT GO TO THIS PLACE UNLESS YOU HAVE A LOT OF TIME AND A LOT OF MONEY TO WASTE.

Sh
Review №31

The auto mechanic shop that service my car they do good work and stand by there warranty

Al
Review №32

Friendly staff and fair prices for work

he
Review №33

Great place to get your car fixed

Ni
Review №34

Bery friendly and great prices

Ma
Review №35

Needs to be called TOTAL JOKE! Got an oil change and got down the street and seen that my car was 3qts low. No oil leaks. Dumb asses didnt bring oil up to level

MA
Review №36

I was well pleased with the services I received in 12/2014 and again today. Thank you.

Ti
Review №37

Honest. Doesnt do extra work that is not needed.

Br
Review №38

I have had my oil changed a few times and my car inspected here. They are always fast and friendly.

Ja
Review №39

In and out with a state inspection. Courteous staff.

Ka
Review №40

Never been and NEVER WILL. I heard a lot of bad things about this shop allegedly you go there for one problem with your vehicle and they find a thousand things wrong. Are they create more problems for your vehicle. Then they put parts on your vehicle without permission. And instead of giving you one set price they want to charge by the hour. ..smh, theyre money hungry and will inflate a $120 bill into Thousands. Then they have a rooty, pooty, scham financing thats in cahoots with them to rob you so they can all get rich off your dime. All I can say is look deep before you leap.dont let their JESUS act and church commitment fool you ✌. I had to give a rating to write this, one star to many...smh

se
Review №41

Good service,friendly staff and satisfied with the prices

By
Review №42

Great prices and can get a used car

Ju
Review №43

Robert and his crew have been my go to car guys for years. Friendly staff. I can always get in and out. He has always beat any price quoted by deals.

se
Review №44

Ive been going to total car care on airline Blvd for over years. Tune-ups, inspections and more.

je
Review №45

Liar liar. Told me one thing and did the opposite

Da
Review №46

Used to be good. Dont know what happened.

Al
Review №47

Awesome Service

Jo
Review №48

Thanks

Information
1 Photos
48 Comments
4.2 Rating
  • Address:2850 Airline Blvd ste b, Portsmouth, VA 23701, United States
  • Site:http://totalcarcareva.com/
  • Phone:+1 757-488-2444
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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