user
Port City Mopeds & Scooters
124B Bartlett St, Portsmouth, NH 03801, United States
Appearance
Port City Mopeds & Scooters
Comments
Br
Review №1

Amazing service, thorough and accommodating. They took in my husbands motorcycle that I suspected needed only minor work, and when it turned out to be less than minor, Steve sent me a detailed email listing what had been looked at, repaired, and left to be done elsewhere. He went as far as searching enthusiast forums to see what issues plague the Royal Enfield line, and then not only referred me to a shop to do the work, but called them to confirm they work on this particular bike. Payment and coordination of drop off and pick up were all easy online.

Jo
Review №2

Last year we purchased two mopeds and it has been the best decision. My wife Grace and I love them. Port City Mopeds & Scooters are the best... I highly recommend this business to anyone. Steve is amazing and he always works with the customer. Thank you!

Sc
Review №3

After I purchased my moped via private sale, it was clear the moped needed work. Steve took it in, gave it some love, and we’re back on the road. Steve was very thorough, informative and excellent response times through email. I highly recommend doing business with these guys, and will absolutely return when looking to upgrade. Thanks again!

Ga
Review №4

A great place to do business. We asked a lot of questions and took a lot of demo rides on different scooters, and then took the night to sleep on it. We ordered the one we wanted online the next morning and they had the scooter ready to go in time for a fun ride to the beach. We highly recommend this business.

Ti
Review №5

Bought a moped about a month ago and bought it broken - they fixed it and got it running again. The guys are super nice and definitely know what they are doing. I’ve recommended this place to my friends. They are super trust worthy and I would not want to take my moped any other place. 10/10 would def recommend

Ch
Review №6

Steve helped us pick out our very first scooter! We love cruisin around on it every weekend.We really appreciate the due diligence taken on our regular tune ups and the commitment to keeping our scooter running like a top.Steve and his team are highly qualified and professional mechanics who will stop at nothing to make sure our scooter is safe, performs at its peak, and is always fun while were out and about.Thanks, Steve and Crew!

Jo
Review №7

Great little moped and scooter shop. Steven was awesome. Super helpful and full of information. Great experience. Above and beyond. He stayed late to get our scooters set up for us so we didnt have to make the 3 hour drive again. We will definitely be recommending port city mopeds and scooter to our friends and family. Thanks again for your great service.Sincerely Josh and Stacey Mohan.

su
Review №8

Cant wait to pick up my scooter first time buying one great customer service answer all my questions

Tr
Review №9

12 year old Honda Metro and it suddenly stopped working! Brought it to the shop and they did a quick diagnostic figured out the issue and got me back on the road! Our season is short and these guys are absolutely amazing at what they do! A Hidden Gem in Portsmouth!

Je
Review №10

Steve is my moped hero. I had an unexpected issue with my scooter, he was able to offer a quick practical solution that got me safely back out on the road in no time! Thanks Port City Moped!!

Je
Review №11

Rude staffEven with your response I stand by your staff is rude. You called me like a crazy ex to make your point and still couldnt see the flip side to what I was saying your attitude and poor customer service skills will be why I take my buisness to a More knowledgeable and friendly buisness. They were eager to help me with my tire situation and they did it with such a great disposition. I wish you better luck in the customer service process and hope that maybe you could hire someone to teach you a thing or two. Have a blessed day. And good luck on learning your manners.

N
Review №12

Once again another stellar experience getting my moped tuned up and ready for the season. Great job!

Ka
Review №13

I bought a scooter from Steve this year and am beyond happy with the scooter and the experience of buying it. Steve really spends time with you - answers all your questions and gives some tips and tricks along the way. I tell everyone about this place and how incredible it really is.

cw
Review №14

Port City came highly recommended to me as a moped repair service. They recently completely rebuilt the engine in my 41-year-old 1979 Honda PA-50II moped. During the entire process Steve at Port City kept me completely informed from the initial estimate, what their findings and recommendations were and the time schedule. They were able to find any missing parts also. I received the engine back on schedule all cleaned up and ready to install. The engine started up easily and has run perfectly. Overall I am very satisfied with Port Citys service.

La
Review №15

Port City Mopeds are the best! They fixed my Vespa in record time. While they did the repairs they shared tips and information to keep my Vespa in good shape. I plan to take my Vespa back for general maintenance. If anyone is looking for service or to purchase a Scooter, I highly recommend Port City Mopeds!!

Jo
Review №16

My wife has been wanting a Moped for so long. We visited the first place we found on google; Yep, Port City Mopeds was the first and now our home base...I can testify that Steve is very knowledgeable regarding to his products. He was very professional, attentive, VERY NICE (something that we really need in this world)! Thank you Steve for a wonderful experience... We will see you on our 300 mi service.

C
Review №17

Bought a Scootstar Honey star for my wife from Steve in July. He is super knowledgeable and was very thorough explaining pros and cons of this scooter. She loves the scooter and has had a ton of fun on it this summer. She is looking forward to next summer already. Thank You Steve

Ko
Review №18

Hands down the best experience I could have had purchasing my moped. Steve was courteous, knowledgeable, and accommodating. Pricing is competitive, but services are included that other companies do not. Only 30 miles into my moped AND LOVING IT. Thank you Steve!!!

jo
Review №19

Highly recommend Port City Mopeds! I bought my first moped from a friend last year and it needed some work done so I took it right over to Steve where he tuned it up and it rode like a brand new scooter. After storing it for the winter I needed some minor stuff done that wasnt done last year. I remembered the great experience I had last year so I had made an appointment again with him. Steve remembered exactly who I was or maybe just the bright blue vespa I have, he got my scooter all buckled up for this upcoming summer and I cant wait to scoot around town. Defiantly recommend Port City Mopeds!

Ke
Review №20

Steve was very knowledgeable, friendly and accommodating. get ready because I’ve told everyone at the campground about your fabulous store and products! look forward to seeing you at our 300 mile check up.Kelly and Frank

Za
Review №21

Steve is the best in the game. Whether you have a brand new scooter, or vintage moped that nobody has ever heard of, Steve will get you moving. Ive never had a question that he hasnt been able to answer, and Ive had a lot. Whether its sourcing parts, getting a tune up, or steering you in the right direction for a new whip, Steves ability with these machines is uncanny. For scoots, mopeds, nopeds, and oddities, there is no shop that I would recommend more than Port City Mopeds.

Al
Review №22

Steve was so helpful from start to finish. I inquired ahead of time to ask questions and his responses were speedy, pleasant, and genuinely helpful. Then when we showed up he took the appropriate time to train us on scooter operation. The return was also super easy. Very happy to recommend!

Gr
Review №23

They are Portsmouth’s moped kahunas and are run by local enthusiasts. They do everything including new moped sales, maintenance, repairs, advice, and friendly community scooter tips.

Je
Review №24

If you want good advice, you need to speak with a genuine subject matter expert. Now Ive been working on motorcycles for decades, but Ive hardly ever crossed paths with a moped until recently. Just today I stumbled across a cool, old Euro-moped and wasnt completely sure how to assess its true condition. One quick call to Port City Mopeds (I hated to bother them) and I was golden. Even though they had nothing to gain by quickly educating me, they took the time and energy to arm me with the information I needed. Thats the way every business should run, and damn few really do. Thank you Port City Mopeds. Maybe Ill park my Honda Africa Twin for the day and putt into Portsmouth, trailing a plume of vintage 2-stroke oil smoke. See you around and thanks again!Update to review in June of 2019. Since first speaking with Steve at Port City Mopeds, months ago, Ive purchased several more old mopeds and fixed them up. Generally I do all this kind of work myself. But on more than one occasion Ive gotten some valuable service work done by this amazing shop. When a guy whos been working on motorcycles since 1976 tells you a shop like this is squared away, you better believe it.

An
Review №25

Steve is an incredibly helpful person to not only his customers but the entire community! He knows everything there is to know about mopeds and is a pleasure to work with. THANK YOU STEVE🙌🏽💛🙏🏽

Br
Review №26

I pulled in with a problem not regarding a moped. Coming down the road I found a tire on my car was about to fall off. With this being the closest place I pulled in and asked for help tightening my lug nuts. The employee working came right out with a jack and tightened my wheel and checked all the others. The employee was more than willing to help and very kind. Highly recommend for the kindness alone.

Ni
Review №27

Port City Mopeds is the best place in the Seacoast for moped and scooter repair. I have been using them for years. Also Steve consistently has beautiful mopeds for sale and Id buy a new one from him any day. Top notch stuff!

Ji
Review №28

I never write reviews but Port City Mopeds and Steve deserves these five stars. I bought my scooter here and Steve has been servicing it ever since. Great customer service. Honest business. Fast. Extremely knowledgable! This guy loves working on mopeds and it shows.

Al
Review №29

I can’t recommend Steve and Port City Mopeds enough! I’m not one to leave reviews often, but working with Steve so surpassed my expectations and he made my first moped purchase experience such a positive one that I have to share. If you are looking to buy a new bike or need to have one repaired, look no further. Steve is truly a genius with all things bikes/mopeds! I so appreciated that he went above and beyond to help educate me and explain the ins and outs of the bike. He now has a customer for life. Highly recommend!

Te
Review №30

Steve is the man. Hes fixed and tuned up several of my scooters. Hes reasonable on price and prompt with repairs. I would give Port City Mopeds and Scooters 6 stars if i could.

Th
Review №31

Steve is the Portsmouth moped king. He brings local charm and flare to this little gem of a town. His prices are on point and his inventory offers used and new bikes to meet your needs. He is very knowledgeable and able to help with anything for small engine scoots and peds. Be sure to pop in to say hi or browse his wheels!

Ka
Review №32

Steve, thank you! We are loving our Escapes! The Pitt Family

Ka
Review №33

Great service, booked an appointment to pickup the scooter at 8am, Stephen came on time.I asked him to rush the repair for me because I don’t wanna miss the season, he did the repair in a couple days perfectly and didn’t charge me extra for the regular rush service hourly rate that published on his website.Anyway, the service was fast, clean and professional.Great customer service, and follow up.I highly recommend this place for scooter repairs.

An
Review №34

Top notch service, highly recommend Port City for all you scooter needs.

Pe
Review №35

Purchased a sweet used Piaggio from Steve about a year ago. He spent a lot of time teaching me the ins and outs of scooters - and gave a lesson to be sure wed be more than capable of handling the new ride. Recently a part failed on it, and I called regarding service and parts. He steered me to a reputable on line parts dealer for a replacement, and I was up and running in no time. Really good people to deal with! Thanks PoCiMoSco

Tr
Review №36

Steve (The man that runs Port City Moped) is extremely knowledgeable and through. He will explain exactly whats wrong to you and what he needs to do. Honest guy and wont pull any tricks like some other places. He has worked on my Honda Ruckus twice now and does a very good job. His work is expensive, but you get what you pay for: Top notch service.

Jo
Review №37

Steve is extremely knowledgeable and helpful. He was able to quickly diagnose why my moped wasnt starting and did the work at a fair price.

Pe
Review №38

I highly recommend Port City Mopeds. Very knowledgeable and very thorough. Great prices as well.Thanks Steve...

Ch
Review №39

Steve demonstrated thorough knowledge of his craft, fairness, and excellent communication throughout the entirety of my Port City Mopeds experience. I will be recommending him to anybody I know who wants to get out on the road and scoot.

St
Review №40

I bought my Tomos Sprint from Port City Mopeds in June 2016 and it’s been great. The Sprint, refurbished, decked out in black and white with a kick starter looks and feels classic and retro. When I pulled out the Sprint after a long winter it started right up and runs great. Steve at Port City is not a sales guy at some dealership selling out of the box mopeds and scooters, he’s a true mechanic who knows and cares about each of these bikes thoroughly. If you want to be an individual and get a personalized bike from a local mechanic then I would recommend going to Port City Mopeds.

Lo
Review №41

I brought my brother-in-laws moped in to get it up and running after it stopped running smoothly. Nihco and Steve did a great job getting it fixed up at a reasonable rate and in a timely manner. Would highly recommend!

P
Review №42

Tuned my beast up and took the time to talk w me about tips and tricks to keep it running well. Just know talking via the phone is NOT the way to deal w them. Definitely an in person type of place.

Ch
Review №43

Great service and quick turn around. Steve was very knowledgeable and helpful. Got my scooter running like a dream and ready for the summer!

Br
Review №44

Ive used port city peds on two different occasions and recently scheduled a pick up for a spring tune up. Great shop to deal with. Would most definitely recommend.

Ph
Review №45

Gave me great advice and tips about my moped. Very intelligence man and knows what he’s doing!

Wi
Review №46

There isnt any other place in the area as knowledgeable on mopeds and scooters than at Port City Peds! They also have a great selection of helmets and gear too at their shop on the West End

Cl
Review №47

Great customer service and a super friendly place!!

Ra
Review №48

My first experience with Port City Peds was admiring the classic retro scooters that good friends had. My friends had high praise for Steve and company. They started using his services years ago when he was earning his Mechanical Engineering degree at UNH. After the stories of exceptional service, I knew if I ever wanted scooters, PCP would be the place to trust. Fast forward to now... I rented two scooters for the day from PCP. Great service, new scooters. By the end of the day, we bought both of them. We purchased two Chinese scooters and the awesome PCP service that makes them better than anything else you can buy. Definitely a great value because the awesome service makes up for any issues from buying Chinese scooters. Steve and Zach have been incredible! I recommend PCP without reservation for new scooters, vintage scooters, and scooter service.

Ja
Review №49

The best moped spot on the seacoast for sure, Steve is A+

Pe
Review №50

This business is terrible. The business hours posted are completely inaccurate because the owner is practically never available or at the shop. The owner also decided to test drive my vehicle to get coffee when no mechanical work was done on it. Very dissatisfied.

Fr
Review №51

Absolutely the place to go for vintage peds and on-site advise on new mopeds.

Be
Review №52

Not friendly, was looking to rent mopends and showed up and wouldnt even talk to us. Not nice people that work here.

Da
Review №53

They know their stuff about mopeds and scooters. For sales or service it is the place to go.

Ji
Review №54

Steve did an awesome job bringing an old, battered, and neglected Puch back to life, at a reasonable rate.

Do
Review №55

Not pleasant on the phone at all.

Ja
Review №56

Great!

Po
Review №57

Awesome!

Jo
Review №58

Super!

Information
33 Photos
58 Comments
4.5 Rating
  • Address:124B Bartlett St, Portsmouth, NH 03801, United States
  • Site:http://portsmouthmopeds.com/
  • Phone:+1 603-498-8882
Categories
  • Moped dealer
  • Motor scooter dealer
  • Motorcycle repair shop
  • Motorcycle shop
  • Scooter repair shop
Similar organizations