They were professional and quick at getting my car fixed. It looks so good, you would never know I was in an accident! Im in love with my car again. Thank you to everyone at Crash Champions!
Extremely happy with the services provided... Friendly, and professional business. All work was done in a timely, and quick manner. Extremely happy, with the work that was performed to my truck... Door damaging paint look excellent, like the accident never happened.. I will definitely be using this company in the near future😁
My wife had an unfortunate accident coming out of a parking garage and piled up the side of the car pretty good on the concrete barrier in there. I have personally dealt with these guys numerous times and they are SUPERIOR top notch professionals. The facilities are super clean, they have a world class customer waiting room and transparent staff. As far as the car goes...wow the paint and clear coat quality is outstanding, body panels are perfect, and the car was actually cleaned before pick up. Fixed it to perfection. My wife and I are both extremely pleased with the work done! Hopefully we dont have to visit them often if you know what I mean LOL! But I am glad they are here! Thanks guys!
They were absolutely AMAZING! The whole process was easy and a breeze! Hit a turkey that did quite a bit of damage and they handled everything and were on time and kept me posted. Everyone was great to work with too =)
Did a really good job can’t even tell they painted it. It looks amazing would recommend to other. Very friendly people
The work was done in time and it looks awesome.Office personnel are true professionals in themselves. They made everything so simple right down to making sure the rental car was picked up from them. I would highly recommend their services.
Wonderful from day one. Professional, pleasant and prompt. Final result of repair is exceptional. Yes, I would recommend without reservation.
The staff was friendly, knowledgeable and made us feel comfortable. All questions and concerns were answered. The shop is immaculate and the employees were well dressed and friendly.Our truck was repaired to better than new condition and was washed and cleaned waiting for us.Karen keep us informed what was happening and the truck was ready 2 days early.I would highly recommend their services and would not hesitate to use them again.
Had my rear end fixed after a car accident. I cannot say enough for Fix Auto Post Falls. Tammy let me know every Tuesday and Thursday where they were on my car. That made me feel comfortable. I picked my car up a day earlier. And I got to leave the rental with them. If there was a number from 1 to 10. Id give them 100. And one more thing. I couldnt figure out how how to open the gas tank lid to fill the tank backup. They helped me. Thank you.
I wrecked my Ford Edge so I had to find a nearby collision shop for my repairs. I hopped on Google and found Fix It Auto and decided to use their business due to their great ratings and reviews. And by golly, this place is absolutely OUTSTANDING. Karen at the desk has great customer service. She is so friendly and answers any questions you may have with ease. And, the repairs that were made to my car are also OUTSTANDING. My car now looks and runs better than it did before I wrecked, thanks to Fix It Auto. I highly recommend!
Everyone was wonderful. The work completed was excellent. Highly recommend to family and friends and You. Thanks
They were great. Did a nice job and actually were very punctual and honest and the fix was very professional. I’d recommend them for auto body work from a accident. Thx fixit Shawn
Had a great experience with the crew at Fix. They made the ordeal of getting a vehicle fixed after a rear-end smooth and simple. They’re attentive, friendly, and knowledgeable. Highly recommended!
Excellent job fixing my body damage. Great people willing to go the extra mile. Would recommend and use again.
Tammy was great! She kept me up to date on the progress of my car repair. Made a difficult situation very easy.
Very professional & friendly! Everything went so smoothly & timely. My vehicle was done way before original date expected!
They did a great job, it looks new and did a great job washing it too.
Very happy with the job that they performed on my car. They actually got the job done two days early.
Very professional handling of our insurance claim and did excellent repair work on our Cadillac. Very satisfied with repairs and time taken to complete the job!!
Super great shop! Brought my car in for a front fender replacement and had my car back within a couple days. Super good turn-around time, great people in the shop to talk to, and amazing final product. Very impressed and satisfied!
My car was hit in a parking lot. FIX repaired it removing the dent and matching the paint. You can not see there was any previous damage. The color is exact and guaranteed. Every one is friendly, helpful and fast. Couldn’t be happier
The service was very professional. My car was involved in a collision. They fixed up my car and made it look better than when it came in. I would and will recommend them anytime. Great place with awesome people!
Quick service and my car had been thoroughly cleaned and essentially detailed both inside and out! They vacuumed the interior.
Very professional and thorough with estimate and completed job!
They couldnt match then paint. I noticed it instantly when I picked up my car.
They were so great! Returned my rental car and even vacuumed my car. They kept me updated and informed, and had the job done in no time!
They were very polite, experienced and efficient. I would definitely use them again!
Great customer service, communication, and satisfying work. Thank you!
Service was delayed by a week due to lack of technicians. Once car was dropped off it took 4 full days to replace and paint bumper. Service department did say 3-4 days but for such a simple, straightforward, plug and play part that seemed an exaggeration. Work done was very good. Car looks good. My first experience with a simple repair.
Got my my car back quickly and did a great job! Very nice people I would refer them to family and friends
I love them they were very professional. They were very helpful and knowledgeable. They gave me a very good feeling about leaving my car with them and that they would do a fantastic job!!! And they did I am very very please with the job they did.... I will recommend all my friend to them THANK YOU VERY MUCH.
I have never in my life been treated so well by a company helping with car repair. They are phenomenal in every aspect . Would rate higher than 5.
They were very informative and kept me updated throughout the process. I hit a deer and messed up the front bumper. Looks good as new.
Fix Auto was awesome. Communication great dealt with insurance and car rental, aswell while all repairs were being made. Thanks for everything will have my repeat business.
I am.so very glad I sent my car to them they were awsome. They did a fantastic job . I would gibe them a 100 % percent. Rating score if the rating score went that high. Very great place to go.
They were great at keeping me up to date on repairs on my vehicle and were timely on getting things done. They answered all my questions.
Fix Auto got me in almost immediately when I selected them to repair damage to my car’s fender and quarter panel. They kept me updated throughout the whole repair process and made it all very simple for me. I picked up the car this afternoon and it looks absolutely perfect! Great quality work and attention to detail!
Good place to go for auto body repairs. They kept me informed throughout the process and did a great job!
We have had two cars serviced by Fix Auto. They both look great and the quality of work was excellent. They are great communicators and kept in touch to keep me updated on the progress. The gals at the front desk are very knowledgeable and friendly. I would highly recommend this body shop. I would use them again in a heartbeat.
I was on the coast for a trip and Karen would call me with updates and helped me figure out my rental car situation before and after the trip. WONDERFUL 11/10 experience and when I returned home, my car was shiny, clean, looked brand new! Very happy with their service.
Highly recommend them! Karen was so friendly and professional and kept me updated with my car being fixed. The repair looks great and so happy with their service! Even better they fixed it in 3 days!!
Very pleased with my experience with Fix Auto! My rental car was waiting when I arrived and they make sure it is returned for you. Huge plus for me! Marnie kept me updated on the repairs and she was very pleasant and professional. Highly recommend Fix Auto!
Hit a deer. Took it in. Looks and drives like new. Great service. Highly recommended
I’m an older gentleman with a large family so, needless to say, over the last 30 years of life with several cars that have required auto body repairs, I’ve dealt with many shops. Fix Auto is by far the best customer experience I’ve ever had encountered in this field. The actual repair was excellent but the communication and care for me was incredible.
I backed into a tree with my F250 and munched the tailgate. Fix Auto ordered a replacement and painted it a perfect match to the old one. Also had it rhino lined and installed in one week. They dealt with the insurance company to get some additional work done that was not listed on the insurance companys original estimate. All I paid was my deductible. Workmanship was excellent. Timeline was exceptional. Very pleased.
I had Fix Auto repair my new Jeep after a tree had fallen on it. They did a beautiful job fixing it right back up for me! Michelle was super helpful and prompt and followed up with me twice a week with updates while parts were being ordered and my Jeep being fixed. They washed and detailed my Jeep for me before picking it up and did such a great job on repairs. I recommend this shop 10/10!
Fix Auto was amazing to work with, they got the job done in a timely manner, were detailed, professional and very friendly.
Marnie was amazing to work with, she helped me work with my insurance to get what I wanted for my car. The technicians also did an amazing job, I would have thought they replaced my quarter panel bit it was repaired. I would use Fix Auto again and recommend to anyone.
Was involved in a minor accident and they made the process of repairs hassle free. The repairs look amazing and couldn’t be happier.
Went to this body shop after my daughter hit a deer in her newer car. This shop went over and beyond for us! They throughly explained the Process, gave daily texts or calls on the progress of the vehicle, answered any question I had, handled everything electronically with the insurance company and even returned the rental car for us. When we got our car back it looked amazing! You couldn’t even tell our car had ever been in an accident. I highly recommend this body shop to anyone looking for a professional, friendly, helpful and top notch auto body shop for all of your collision repairs.
Fix Auto failed to call me back to inform me they didnt have the skill to fix a stock subaru. Fix Auto wasted my time and never called, I had to call them. I ended up running out of car rental days because of the lack of communication. Took it elsewhere and had it fixed in a few weeks.
My car was perfectly and professionally repaired and finished on time. And, they washed the car and cleaned the interior better than any car wash!Devon and Michelle took charge of all details including getting a rental car and their friendliness was outstanding! I highly recommend Fix Auto in Post Falls.
Very friendly, kept in touch through out the process and did a very nice job
Very greatful for the expertise shown to me at the FIX AUTO PF. I want to express my gratitude because they went above and beyond! Front desk person Karen was so welcoming, kind, and patient with me. I hadnt a clue about the process i was about to embrace, and couldnt have done any of it without Karens quick wittedness and problem solving skills!You see there had been confusion between insurance companies, and an error made, that would have caused delay to my repairs. I would have had to reappoint my repairs, my rental vehicle, and loose valuable time! Karen however really knows and showed what customer service looks like!Karen coordinated and supported communication links between myself and the involved insurace companies so i could begin repairs on my vehicle that same day! She walked me through this process beautifully! Karen even had the rental people bring my replacement rental car to me, so i could be on my way! Fix Auto PF renews my faith in good honest people! People helping people! My Suv repair looks beautiful!! I highly recommend them! 5 star!!
Awsome people and do great work and are very profesional.
They were great. Got it done very quickly and efficiently, and it looked like a new car when they were finished. I would recommend them to anybody and everybody. Very clean shop and courteous and friendly staff, a joy to work with and easy.
They do beautiful work and are very nice people.
They were fast and super easy to deal with. Called with updates during the whole process. And work looks great.
My mustang was rear ended while I was at a stop light so I decided to take it to Fix Auto and had one of the best experiences ever. Everyone there was super professional and my mustang looks as good as ever before! Ive worked with various shops in the area before, and this one is definately among the best. If I ever have trouble again, I would go to Fix Auto without thinking twice!
The staff was friendly & knowledgeable. The facilities were impeccable. I was rear ended at a stoplight and the repairs to my car were above amazing! 🤗👍👌
From the first phone call, to the updates, to the pick up...all conversations were communicated well and professional. I wasn’t happy my car was hit in a parking lot and left the scene, But given the situation it was comforting to have this company help. My car looks great!!
Great staff, very responsive and informative. My car was done even sooner than they originally anticipated, which was greatly appreciated.
Awesome work! Looks amazing, very responsive!
They took the time, which was longer than I wanted, but they called me like 2 times a week keeping me updated. They even returned my rental to me.
They did amazing work repairing my car. I appreciated the updates and the follow through as well. I picked up my car cleaner than when I dropped it off too. Highly recommend!!!
Job well done, truck looks brand new. Thanks.
Wonderful service! Car looks and smells like new
With in 2 hours of being rear ended we were at Fix Auto in Post Falls. They helped us get a rental and did all of the estimates for the repair. We were called along the way so that we were kept informed of the process. Picked up the car yesterday and all appears okay at this point. I would use them again.
Awesome customer service. Work was finished when promised.
Had minor body work and door painted. Great job. Truck was very clean when I picked it up
They had great communication while my car was getting fixed
Did a great job on fixing the car..
Such great personal service! Not only was every interaction with an employee professional and courteous... They were genuine...
Fix auto of Post Falls did an amazing job on my car, they worked wonderfully with my insurance company and the car rental agency, it was such an easy, no hassle experience. And my car looks great !!!!
Michelle was great and kept me informed through the whole process. My truck looks beautiful! Thanks!
They were very professional and fixed my car in a timely manner.
Had front end damage which was repaired in a timely, professional manner.
Is was easy. The whole process.
This is an exemplary company. Very pleased with the results
I took my 2012 Ram 1500 to them after a TBone accident, Very fast, great communication, wonderful customer service, happy helpful employees, clean and quiet waiting area, quick, amazing work, great cleaning, definitely will revisit if ever needed! I highly recommend!
My car was hit and the other driver had Geico which is super confusing to deal with, I called Fix Auto to see if they knew anything about the estimation process and Amy was so helpful and amazing. From that point on my experience was wonderful. I just picked up my Jeep today and it looks good as new. Highly recommend!!
Anytime i have needed my car fixed they have very professional and timely with updates. I highly recommend this company.
Amazing place!! Was in an accident and they got my car in the day of for the initial quote. My car was done in less than 5 days from the time I brought it into the shop. Amy and Devon were amazing at answering my questions and keeping me informed on my car. The car looks better than it did before the accident! Thank you to the staff at Fix Auto for taking the stress out of a stressful situation!
They did a great job on my car.
Great work on my bumper and very professional. Clearly had me the customer as his top priority.
Neither employee wore a mask despise Kootenai County is mandated to wear masks. 😡
Fry bread!!! We had the Navajo Tacos, a cinnamon fry bread, and boysenberry pie. Lily was our server and gave us great service!!!
I went to the Post Falls location the day after Christmas to get an estimate. The woman working there was very nice, able to answer any questions I had, and explained the whole process of getting my vehicles damage fixed which Ive never done before. Definitely recommend this location!
The customer service was good. I am not sure if I am disappointed in the service, or their hands being tied by the insurance company.I had to have a new axle installed, and they used a wrecking yard unit. It was rusty and the brakes were less than the ones I had on my old unit.
They got me in and got all my repairs done and a very quick turn around. I couldnt be any happier to have their services.
Quick and efficient car looks great and they communicate so well! A+
Great service and quality of work on my truck. I cant even tell where the damage was. Thanks Fix Auto Post Falls!
Great service
Had exceptional service!! Was given updates twice a week. I would recommend them to anyone!!
Great work and kept in communication with me during entire process.
The receptionist, Karen, was very professional and friendly. She kept me posted on how things were going with the fixing of my vehicle.
Has to have significant repairs done to my Jeep after an unfortunate disagreement between it and a tree. They did great work, and Michelle was awesome about keeping me in the loop.
Nice people. Good work.
J6st not there
Efficient, great outcome!