The building looked very nice inside and out! Bob and everyone I spoke to where knowledgeable and super welcoming. Car looks beautiful, got a great deal, and had plenty of delicious coffee. Would recommend as a good place to purchase a car from.

Kyle Sullivan is the best! Very helpful, takes his time explaining details of my new car! I have bought 3 cars from Friendly....all from Kyle! Brian in Finance is great too! Its a pleasure doing business there!

I was looking for Honda Ridgeline and contacted Poughkeepsie Friendly Honda website. Some sales person (seems to me his name Steve) called me back and gave me his price. After the discussion we made the deal and I sent him copy of my driver license and driver license info. Deal was done. After 30 min he called me again and said that the price changed and it will cost me $1500 more because his manager wants more money. I immediately stopped the deal and locked my credit card account. I do not have a deal with not honest rook businesses.

I needed to upgrade my ride. A good friend recommended Carlos at Friendly Honda. From start to finish, my buying experience was well managed and respectful. I’m very happy with my new car and my shopping experience at Friendly Honda. I’d recommend to anyone!

The ppl are friendly and sales man wadi was awesome . After having a couple days driving . I noticed a thumping in right rear ..2 wks went by and it was worse. I called and they made appointment close 27 days owning . Left car and received a call stating nothing was wrong . ( Its definitely a baring or strut in right rear). Two mechanics and several riders hearing this agreed its bad. Friendly serves said its not broken, so they dont fixs .So Im suppose to wait till Im on the side of the road !!! Now Im stuck with payments on a broken car. Sick to mys stomach .I bought this car so I would have a safe vehicle .

I worked with Carlos and it was my best car buying experience in years!!! He is a class act and there’s a reason he is the best salesmen of 2019, and most likely 2020. He presented all the options and worked every angle until we came to a solution that worked for my needs. He went over the car and all its features and setup the car completely with me upon pickup. Lastly unfortunately the car developed an issue after I picked it up. I brought it back to Friendly Honda Carlos, Papa the Sales Manager and Paul in finance worked with me and 4 days later found me another vehicle. Friendly Honda is a great dealership and you truly feel like you’re not just customer 00125.Thanks AgainScott & Kate

TERRIBLE, TERRIBLE, TERRIBLE!!! We went there today to purchase a car we saw on their website. Almost went through the deal did all the paperwork and were ready to make the purchase, but had a question on one of their dealer fees. The salesperson Nate who is a good guy was explaining it to us and at the end of the conversation just when we were deciding to sign the papers one of the managers John came out and VERY RUDELY told us that no matter what this fee (which is an optional dealer fee by the way) will not be changed and that we need to just say yay or nay at that moment. The problem was not the fee, we were just trying to understand where it came from and if it was optional as the paper said, could it be negotiated. However, since John was so rude and didnt bother to apologize for his rudeness, my husband and I decided to walk out of there. I have never had a salesperson especially someone we were told is a manager be so rude. No one invited him to come, he didnt even introduce himself, he just came into the conversation and started talking down to us. So sorry but Im not going to put my hard earned money in a place where people are going to be so rude to me. A friendly piece of advice to Friendly Honda.... please train your managers to be respectful and pleasant to their customers.

We had Great experience with friendly Honda! Carlos S was an awesome sales person. He explained in great details all the features of each vehicle. We are so happy we chose Friendly Honda because the staff has great hospitality’s and spot on customer service. We got exactly what we were looking for. We definitely will be back again to Honda Thank you 😊

I am so in love with my Passport!! Thanks so much to the wonderful Brandy for all of her hard work and dedication.

Listen do not go to this place. These people are outright ridiculous! They are nice and understanding when your purchasing a car but when the car has problems they go ghost. I just recently purchased a car around May and it was giving me problems by August. They have had my car for a month with no updates. I have to spend so much money to get transportation to go to my job and to go to school when I spent almost $10,000 on the car already. They are disgusting and do not care. Do not go here. They do not do their job.

This was by far the easiest, quickest, and most honest trade/purchase I have ever made. Carlos, and others helped make this happen. Carlos was more than fair, honest, and friendly. Carlos went out of his way and above and beyond to make me happy. Thanks for being helpful and understanding in my situation!

This is my second time purchasing the vehicle from Friendly Honda. I have been very pleased with the professionalism of the staff. When I had an issue they have always been very helpful and come through on their end. I would definitely recommend Friendly Honda to anyone buying a car.

We love our car-buying experience at Friendly! From our first step in the door, everybody we met fully lived up to the name “Friendly.” Our salesman Bob Simmons very patiently took us through all the features of our car, and signing the paperwork with Paul couldn’t have been easier. Our used CR-V is in mint condition and we paid a very fair price. Even though we live 90 minutes away, we’ll be back! Highly recommended!

Best dealership. Salesperson calls me every year on anniversary of purchase (car birthday) to check in. Amazing!

I recently bought a car from Friendly Honda and I had a great overall experience. Laurie went above and beyond to make sure I got the exact car and features that I wanted. The salesman Angel was fantastic as well. He was great at showing me all the features in the car and was very enthusiastic about the sale. My mother’s car lease was ending soon and she actually wanted to come back. She ended up getting a car here for herself as well because we had such a great experience.

Carlos was straightforward and gave me a great, no haggle price for my new car. He, and the entire Friendly Honda staff, were a pleasure to do business with. I highly recommend them.

Ron and the staff at Friendly Honda were wonderful!!! I got the exact car I wanted and they made the process so smooth. I can’t recommend them enough.

We had gone in to check availability of a new car. We ended up buying a Honda Pilot (2022). It is because of the way it was presented to us. Wadie was attentive to our need and it worked out.

I highly recommend Friendly Honda! I’ve always used them for service, every single person in there is friendly, helpful and patient. Today I went in to the sales/finance department and Jim Libutti helped me buy out my lease. The whole transaction took maybe an hour, zero stress, zero headache. Jim was very honest and helpful. I honestly left in shock as nothing ever goes that smoothly, and I had been stressing over this transaction for weeks! What an amazing experience, again I highly recommend Friendly Honda with all of your service and sales needs.

The sales person Ron was very helpful and nice during the car buying process. I found the car I liked, test drove it and ended up buying it. Overall happy with the car thus far.

We are 70 and have bought many cars over a lifetime and this was by far the easiest, most outstanding buying experience we have ever had! Our time is valuable and no time was wasted coming to an agreement over price as it was transparent and clear from the beginning--no hidden costs added in at the end. Everyone went out of their way to make this the easiest, most efficient experience possible. The salesman spent time going over all of the features of the car and making sure our cell phones were connected properly. We will recommend to all of our friends and acquaintances to buy from Friendly Honda as a Honda is a great car and then the personal and efficient service you receive is extraordinary!

Nate was wonderful - he made the buying experience fun and easy. Casey in the finance department was thorough and knowledgeable.

Was told by mechanic I had to bring my girlfriends car to Honda for possible bad ECU. Representative told me that it threw a code for faulty spark plugs. Also told me her serpentine belt/ water pump should be replaced due to mileage. As well with a valve adjustment. You should replace TIMING belt/ water pump at the same time due to the front of the car being pulled. Hitting two birds with one stone essentially. This car has a timing chain and water pump was not leaking. After getting receipt for diagnostics fee I tried to troubleshoot it myself. There were no codes given to me on paperwork. With my previous services from dealerships they supply you with the code it threw stating the issue, price of repair and a yes or no to fix it. I knew something was shady. The next day I went in to get the code they claimed it showed. They said that’s not how it works. I asked to speak to manager telling Rep. this was all wrong. Manager was extremely rude (Turns out she treated my mother horribly years back). She told me to leave and that they don’t need business from people like myself. I told her I was heading to the district attorneys office and she instantly offered me my money back. Additionally I called for a higher up by phone. He was very helpful and told me the diagnostics did show a code for ECU. Im not saying 44 Honda is all bad but service side was a complete fraud. They found problem, didn’t tell me and tried to sell me on BS. Brought it to a family owned Honda dealership and hour away where they fixed are urgent issue. I hope this review is wide spread and an eye opener for the people who are oblivious to mechanical issues. No one deserves to throw their hard earned money away. Consider somewhere else for service. Im happy that I dealt with this issue and not my partner because we’d be 1,200 in the hole with are problem not resolved. Thank you, Kyle.

Papa at Friendly Honda is the salesman most dedicated to a customer i have ever encountered in the 50 years of my car buying experiences. He was knowledgeable, responsive, transparent, dedicated to the customer and a pleasure to work with. The company’s name is understated, should be “Very Friendly and Accommodating”.If you are looking for a new car visit Friendly, if you intend to purchase a Honda, do so from Papa.

I was interested in a used car on their lot and was hoping for a trade-in. I knew what my budget was and I knew I couldn’t go beyond it. I called Friendly Honda and spoke with Tom, the used car manager and described my vehicle. Initially he said I could probably get between $8000 & $9000 for my trade-in. He seemed to be in a big rush to get me there, asking if I could make it that day. The dealership is over an hour from my home and I had other plans. I told him I’d have to come during the week, so he asked if I would send pictures of my vehicle. I sent him several photos and detailed all the problems and defects. After that, his estimate went down to $7k. I didn’t think that was doable for me and didn’t want to make the long drive for nothing, so I told him to forget it. He came back to me and said $7k was a “worst case scenario.” Hearing that, I figured it was worth a shot so I drove over a few days later. The appraiser took a look at my car and refused to offer more than $6500. That offer would not fit into my budget me so I left aggravated and empty handed. So much for the “worst case scenario.”Two weeks later, I noticed there was a $500 price drop on the car I was interested in. Against my better judgment, I emailed Friendly Honda to make sure my trade-in offer was still on the table. Nope — they were now lowering my trade-in offer by $500. Funny how that works. They can keep their car. I will be taking my business elsewhere.

There was no high-pressure sales at this dealership, only people who sincerely wanted to help me get the car that met my needs. I have never owned a Honda before but, because of the staff at Friendly Honda, I am now a dedicated fan of the Honda company and owner of a CRV.

On Saturday I stopped into the service department because my side view mirror was broken. Jim, the service manager, was great and replaced it right away. I was so pleased and thankful.

Angel is an amazing car salesman but I couldn’t say the same for the finance guy that helped us. He was rude to me knowing very well my dad didn’t speak well English because he’s trying to sell their insurance.... telling me I was irresponsible and that I just simply didn’t care and would repeatedly throw it in my face after I politely told him I was not interested. I knew all about their insurance because we had already bought three other Honda’s from the same place. We won’t be returning to this Honda to buy cars anymore after that experience, sadly. Angel had given us an amazing experience for that man to just ruin it

I had a really great experience buying a car at Friendly Honda. Anthony Ramos went above and beyond to get me the exact car I wanted. Everyone that I spoke to was helpful and a pleasure to deal with. I have already recommended Friendly Honda to friends. Thank you so much!

We love friendly Honda! This is our fourth Honda that we’ve purchased/leased. From start to finish the car selection and purchase process was made easy by our salesman, Steven. We had a unique set of circumstances and the need to do almost everything over the phone and/or in the parking lot in order to keep our little ones socially distant. Each step of the way Steven was accommodating, professional, and a tremendous help to us.

Ron the sales man did everything he could to get me in my new car. Didnt waist my time and very helpful.

We loved our experience with friendly Honda! Rick Studler was an awesome sales person more so a sales friend. We never felt pressured and that’s huge when looking to buy a vehicle. We are so happy we chose Friendly Honda because the staff are refreshing and kind. We got exactly what we were looking for. We definitely will be coming again and again to Honda from now on. Thank you 😊

Always a great experience at Friendly Honda. Our first time working with Justin...wonderful!

As an automotive Sales Manager on Long Island myself I certainly appreciated both the professional courtesy and transparency that the people at Friendly Honda demonstrated during my recent purchase. Both Carlos in Sales and Paul in the Business Office were very accommodating as I am a very picky customer. I would highly recommend this dealership.

Excellent service thank you Jim and Brandy my daughter is very happy with the new car.

If I could rate this place even higher I would. Adam was the best! He got everything done super fast and easy and I left with a brand new car! Couldnt be happier thank you guys so much! :)

Justin T. Was an amazing salesman. I told him what I wanted and he Went above and beyond to make sure I was satisfied I cannot say enough! I have bought many cars over my lifetime and I have to say this was the smoothest experience I’ve ever had and I look forward to my next car already.

Amazing service! Steven Dinelli went over and beyond to ensure we got our car as scheduled. He worked from home while sick! His associates were just as helpful and accommodating. Thank you to Wadie and Casey who ensured amazing coverage and smooth transitions. How spectacular and how grateful we were! We will always feel like family and Friendly Honda ensured that every step of the way. Thank you!

Amazing experience very professional and they listen and do their best to accommodate your wants .. I am extremely happy with my experience at Friendly Honda.. got the car i wanted with everything I expressed I wanted with the car Brandy listened to everything and communicated with me to make the car buying process so much easier and fast .

This was my second experience with buying a vehicle from this dealership, and it was pleasant, smooth and stress free (just as it was the first time).The salesman was very knowledgeable, accommodating and extremely professional; I could not have asked for a better person to have done business with.I recommend Friendly Honda without reservation.

Friendly Honda most definitely lives up to its name. Bob was my salesman and he was great at helping me decide what was my best deal for my situation. He was not pushy at all. He was friendly and I felt like I was part of the family. Friendly Honda prices are very fair. Jennifer in finance was also very friendly and helpful. She made sure that she worked a deal that made sense for me and made sure I had everything I needed to be secure in knowing I would be covered if in the event I had a breakdown. I couldn’t be any more happy with the service I had at Friendly Honda. Thank. You Bob and thank you Jennifer.

Absolutely love this place. Only thing that makes me sad is that they wont work on my Charger.Staff is awesome. Polite and prompt.

I would highly recommend Freindly Honda! Justin Tomasulo was fast and professional. Thanks for getting me into a beautiful Accord!

Service was great, Carlos went above and beyond while helping us find a new car. Any other employees we encountered were friendly and helpful as well.

I have leased my last 3 vehicles from Friendly Honda and they have gotten better every time. The process was simple, quick, and with no high-pressure sales. Carlos has helped my family for our last couple cars and I highly recommend seeking him out. He is great.

The most professional and courteous purchasing experience I’ve had with a dealership. This is my second vehicle purchased from Friendly Honda. The process was quick and easy without the feeling of being pressured by sales team.

Friendly, courteous sales team. Pleasant atmosphere 👌 very helpful with financing your choice of motor vehicle. I like my car, Honda Accord Touring and its features 👌 .

Very nice. Pleasant and well organized.Gentlemen that helped me was veryHelpful and very nice

Everyone was helpful, honest and friendly. Our sales rep Anthony was knowledgeable, kind, and remarkably helpful. He made the experience easy and fun. I had my new car within a few days and I love it!

I just want to say a HUGE thank you to friendly Honda. This is by far the best car buying experience Ive had thus far. I want to also say a HUGE thank you to Carlos in sales he is a true superstar. I want to also thank Jen in finance as they worked endlessly to ensure I left with a car exactly to my liking and a great deal when every other dealer made it impossible thank you thank you thank you ! Thank you to Chris for closing the deal in a timely fashion and keeping updated as well. You all rock.

Had a wonderful experience leasing my new CRV. Wadie your the best!

Everyone at Friendly Honda was very friendly!!! I came from 1hr away to get into a new car for my wife same day. The Friendly team accommodate all of my needs and answers all my questions. My salesman Angel F. was great and very helpful. My next Honda will be from the friendly folks at Friendly Honda. Thanks guys for the great service and care!

Friendly Honda has a superstar on deck. Carlos S. is always calm, cool and collected. We booked our appointment, so he had a great deal all worked out upon our arrival. But, the Saturday drop-ins were crazy. Carlos never missed a beat, bringing around 2 Civics to test drive in between answering his phone and multiple pages. Highly recommend!

I had a great experience with this dealership! I worked with Carlos and from start to finish it was an absolute pleasure. Not once did he pressure us in to buying nor did he pressure once we left the dealership. Everything went swiftly from test driving cars to picking up my car that I absolutely love! I couldnt have asked for a better car salesman and a better dealership to work with!

Wadie and the team at friendly honda were very helpful and made sure I got the car the day he said I would. Excellent customer service and great sales team. Thank you to the general manager as well for helping me out when I made him aware of my situation.

If I could give a NEGATIVE 1 I would. There service department manager must be someone’s daughter because she would not have been able to get this job on her own. She is highly incompetent and has no idea how to do her job!!! I made an appointment then a week later went in and was told I had no appointment had to make a new appointment for following week. However, when you call they say they see my appointment. Friendly needs to get it together. You don’t speak ever to the service dept you talk to someone else in another building So random people make these appointments who dont know what you are doing then the customer gets blamed for their error. Now, 4 hours later still nothing done on my car and the Service Manager blames me for all of their mistakes. Horrible!!! Buyer beware!! Buy Nissan!! They fall over you at Poughkeepsie Nissan to help you.

True to their name, the entire staff was very friendly. No pressure by anyone. The used car that I purchased was in excellent condition, and the price was more than fair. I highly recommend salesman Steven Dinelli. Paul in finance was easy to work with and offered rates that only my credit unions could match.The Sales Manager Papa was also great to work with.

The experience was very pleasurable. Brandy was very knowledgeable about the 2021 Civic I was leasing and took the time to explain the vehicles features and made the entire lease experience smooth and understandable.

I did my research about the SUV I wanted for my daughter. The salesperson I worked with was Bob and he was wonderful. I gave him the information about the SUV’s I was considering and he respectfully stuck to my choices and didn’t try to steer me into a newer model. It was very easy and comfortable working with him. The sale of the car wasn’t the end of it, he also showed us how various instruments worked.He even gave us a call the next day. Paul, the finance manager that I worked with was a pleasure to work with. Never tried to sell us more than we needed for the car.I will happily work with Friendly Honda in the future, with Bob and Paul especially.

The people are Friendly Honda are great from the initial call Destiny greeted me with such attention. I had the pleasure of also dealing with Ian great guy. I will definitely do business with them and I would highly recommend them

Paul and Anthony were amazing to work with and continued to deliver superb results and exceeded all of my expectations. Found my fiancée a car that she absolutely loved and kept our service by finding me a car a month later.Highly recommend Friendly Honda for your car needs.

The most professional, courteous and thorough car shopping experience I’ve ever had! Justin and the entire Friendly staff are the reason my family, friends and I have been going back for years. Second to none!

I will be honest, the sales representative was courteous and helpful, I dont believe $350 as a trade in for my old vehicle was sufficient, and had a difficult time getting scratches buffed out of my crv before signing final paperwork but over all process went smoothly due to salesmans efforts, sincere thanksDarren Pulver

Carlos was an outstanding representative and made it a pleasure to purchase my new car!

They went above and beyond to work with me on buying a new car. The staff was warm and welcoming. The sales manager was able to get me 0% interest and kept in communication during the entire process. I felt at easy which I have not felt at any other dealership.

Great experience buying a new Pilot. They live up to their Friendly name and made the process enjoyable.

I’ve purchased A LOT of cars and hands down, Carlos is by far the best salesman I’ve ever dealt with. No pressure, no nonsense or tricks, extremely knowledgeable, and service like no other. Overall our buying experience was super quick and completely painless. Currently the lifetime powertrain warranty Friendly offers free of charge will be worth its weight in gold for piece of mind down the road. DEFINITELY recommend Carlos and Friendly for your next purchase if you’re in the market for a Honda or something they have on their used car lot!!!

Great salesman. No pressure. Knowledgeable of the car. The paperwork was quick and so was the deliver of my new car .

Bought my first Honda through them a year ago, a year later, we got a 2021 passport Sport, perfect for our family. The process was fast and easy, Jim is the best and accommodated us wonderfully, Douglas was very helpful as well. Thank you Honda for a wonderful experience.

We had Samantha (Sam) help us with the purchase of our new car. She was absolutely amazing. She was friendly (no pun intended), courteous and made us feel like we have known her forever. The service from the moment we walked through the door was amazing. I know we made a great choice in purchasing our car from Friendly Honda. I would definitely purchase from them again.

Had a wonderful car buying experience. Would recommend

This is my 4th car I buy at Friendly Honda, the reason I keep coming back here is for the 5 Star service that has been given to me. More importantly the responsiveness and willingness to help from Carlos Scalonni is why I purchase from Friendly Honda.

I was afraid of big car dealers but I met a worker named Gabe. He was the best! Please let him know!!! Will be returning for sure!

I have had the best experience with Friendly Honda! Everyone was awesome from the general sales manager to the finance manager, then the sales associates. My new black CR-V looked better than I had anticipated! I would definitely use them again. Check out the lifetime powertrain warranty, can’t beat it, and ONLY at Friendly Honda! When you have the Best, you forget the Rest!!

Kyle Sullivan at Poughkeepsie Honda is the best !!!! If you want an all around great guy who is honest and not trying to take extra money from you go to him !!

Very happy with my experience buying a car at Friendly Honda. Rick Studler in sales was extremely helpful and competent.

We have purchased two vehicles from Friendly Honda a new 2006 Odyssey EX-L which currently has 187,000 miles and still going strong and the latest a 2022 Honda Odyssey Touring.The Sales Department is extremely professional. They answered all our questions about the vehicle and the purchase process, fees and such, there where no surprises when we made the final purchase. At no point did we feel pressured to buy the vehicle. Much of the staff we worked with in buying our 2006 are still at the dealership in 2021, for me this is an indication of genuine professionalism behind the scenes as well. I would not hesitate to buy our next vehicle or service our vehicles at Friendly’s.

This is my second purchase from the folks at Friendly Honda in two months. First a Civic hatch and now a CR-V. I did say I’d buy from them again and so I have. Steven, as he had before, listened to what we were looking for and found us a gem. Jen in finance was super friendly, as was everyone there, including Bill in maintenance. I see a third one in our not so distant future!

I recently had the pleasure of purchasing a 2020 Honda CRV from Steven Dinelli at Friendly Honda in Poughkeepsie, NY. I was in the market for a specific color of my CRV (Sonic Gray Pearl). Friendly was the only dealership that went over and above to locate this specific color for me.I am a resident of Yonkers, NY and Friendly Honda is approximately an hour from my home. Well, I must say that it was an hour ride well worth the trip and the time getting there. Upon meeting Steven, the process of coming to an agreement on a purchasing price for my new Honda was a breeze. After dealing with several Honda dealerships in my area, Steven made the negotiation pain free and a pleasant experience. What a pleasure.When I picked up the car, Steven took the time to thoroughly go over all the details and all of the features on my beautiful new car.I really wanted to publicly acknowledge what a great experience that I had at Friendly Honda dealing with Steven. I would give the entire process, Steven and Friendly Honda the highest rating possible. 10 stars plus all around.It would be without any hesitation on my part that I would highly recommend to any family members and friends who may be in the market to purchase a Honda to take the ride to Friendly Honda and ask for Steven Dinelli. You will not regret it.

I went to Friendly Honda in Poughkeepsie last Saturday with an appointment to see Rick Studler. My wife had purchased a CR-V from Rick in 2015 and he did a great job! Rick showed me the CR-V I was looking for, it had to be red. Someone was getting ready to test drive it so we looked at a few of the other colors and models. Once she got back and wasnt going to buy, I took it for a drive and knew it was the one. Rick started the paperwork and as he was walking to my new CR-V SE with a SOLD sign another person asked him about it. Cars were flying off the lot that day!! I picked my new CR-V SE on Monday afternoon and Rick spent almost an hour going over every aspect of the car including all of the menus for all the settings. So much has changed over the years. I was driving a Chevy Silverado and it didnt have all these bells and whistles. I also got a good deal on my trade in. All in all it was a great experience!

I have purchased 4 cars from Friendly Honda over the years and I am always happy with the all the sales and service people. I definitely recommend them!

Wow this was an excellent experience. Our salesperson Steven took care of everything and we now enjoy a new 2021 Honda Odyssey which is a fabulous vehicle. Paul handles all the financial paperwork and he does it in such a charming way that you never feel nervous about the transaction and they really bend over backwards to make everything flow to accommodate your needs. My wife and I are very impressed with the service at Friendly Honda. Thanks again guys it was a pleasure dealing with you.

No high pressure salesperson like many other car dealers, Steve ( our salesperson ) is knowledgeable about many different cars as am I being an auto mechanic myself . Great quick and easy experience buying a car from Friendly Honda .

Ive been in the service industry all my life...retail, the auto biz, and mostly hospitality. You can always tell when someone is faking it. All the folks at Friendly Honda are the real deal! Arguably my single best car buying experience ever! Special mention: Carlos (my sales professional), and Paul (Finance). Even if you have to travel a little to get there, do it!

What more can you say they are friendly quick I make you feel comfortable appointments are always available yeah my car has been great with me for a long long time I’ve been the only owner Honda fit sports stick shift- 5 speedAnd I love her

My experience at Friendly Honda was great. No gimmicks. Salespeople were polite and straightforward. Finance personnel were professional and very informative. Would definitely recommend.

Excellent experience from start to finish. I had an idea of what I was looking for when I went there. My family has purchased/leased cars from Friendly in the past. I specifically asked for Justin when we went inside. He is great! Once I decided on a car, he explained all of the payment options clearly and gave me the bottom line price which included all of the applicable fees and taxes. He answered all of my questions about the car. There was absolutely no pressure, which is not always the case at other dealerships. Justin even came in on his day off when we were picking up the car. I also want to say that Paul, the Business Manager, was great as well. There was alot to go over in paperwork and he made it really easy and painless. Friendly Honda truly deserves its name!

We had a very pleasant experience with Carlos Scaloni. It is our 1st time to buy a Honda and very pleased with it

Everybody was nice and professional. No gimmicks. It felt like a place I could trust, and I ended up purchasing the used 2012 VW Tiguan I saw on their online ads. They took care of everything without any complications. I recommend this dealership!

*UPDATE: After posting this review, Management contacted me right away the following morning. I was asked to bring my car back so they can further investigate the noise coming from the front brakes. I road tested the car with one of their top mechanics, who heard the noise as well and never once said this was normal. They took apart my front brakes, which allowed them to be checked and cleaned. I was even offered a loaner! Whatever they did worked! The noise is gone and the brakes feel great. I must say the Service Manager & my advisor did take this very seriously, they were very understanding and assured me that they will get to the bottom of it. My advisor even called me 2 days later to check on the car and to see if the noise returned, which it did not. Thank you so much for making this right. I truly appreciate it!Let me start off by saying, I never had a problem with Friendly Honda. They were always friendly until I had an issue with my 2020 Honda HRV. I went in for service and reported an issue I had with a chirping noise on my front driver side tire. This sound usually occurred when pressing the brake to slow down. I do not hear this sound when stopping or firmly pressing the brake. When I spoke to the service advisor I was told that the technician would thoroughly check the issue. In addition to that, the advisor did state that Honda would be performing service due to a recall on the transmission software but that the noise I am hearing could be the result of a faulty belt and if that were the case they would replace the transmission. After waiting all day I called to inquire and was told to pick up the car late in the afternoon. Upon arrival, I was informed that my brake pads were in great condition (green indicator on sheet) and the issue is probably dust, and that the sound is perfectly normal. Four days later, the sound has worsened to occur more frequently such as while driving and now there is a mild grinding sound when stopping. How is this normal? How am I suppose to feel safe? Would you be okay if someone told you this was normal and you had your children in the car? To make matters worse, the employee who checked me out wasnt the service advisor who checked me in and got very defensive when I voiced my concern regarding his this is normal comment. I am extremely disappointed and will be following up with corporate. I wonder if my warranty was expired, would they have found the problem then??

I had a fabulous experience at Friendly Honda! My 2000 Subaru Legacy had finally bitten the dust and I was having a hard time finding a vehicle I could afford and that was safe and reliable. My younger twin son had recently purchased a Honda Civic from Friendly and suggested I try there. I’m so glad I listened to him! Everyone at Friendly was so…well…friendly! Destiny was kind enough to read the CarFax to me over the phone (it hadn’t been uploaded yet) and Doug Matthews was an excellent salesman. The folks at Friendly had my 2008 CRV looking like new when I came to pick it up. It looked so good that my other son has already made an appointment with Friendly to have his CRV detailed there in a few weeks. I’ve already recommended Friendly Honda to a few folks at work and everyone in my family has decided that we will make all of our future car purchases Friendly ones! Thanks so much, Friendly Honda!! I LOVE my CRV!!

Carlos is a very helpful salesman! I would definitely recommend him to anyone looking to buy a new or used car. The entire team at Friendly Honda in Poughkeepsie are wonderful from the smiling front desk girl down to the finance guy! Pleasant experience!

I Purchased a 2021 Honda Passport.I made my decision to purchase because they had the Vehicle I wanted.The overall experience was not perfect but I ended up with the Passport I wanted.

Have been a Honda owner and lessee since 1977..I think that says it all.

My parents have been shopping at Friendly Honda for almost a decade and always have told me that they really care about their customers and are fully transparent with what car you are getting. I had Vladimir, Bruce, and Brian and they were all friendly, organized, and complete straight shooters into what you are getting. Ive been driving my Honda civic the past few days and it definitely does not disappoint. The whole team was welcoming from the moment you walked in and thank you to everyone there who helped me to score my first car!!

Be very carefulI was first to view a car (online and via phone) and quoted a price. I was not able to put down a deposit because of the dealership closing and them not finalizing some remaining questions in time.(This had to be online as I was told there were NO available appointments to come in and see the car.) This was still ok for me to put a deposit down via phone. Spent hours on the phone with the rep.I called as soon as dealership opened next morning to find the “market” price of the car now went up $2K.Waited another hour or so for them to get back to me to honor the quoted price so we can put down the deposit to find someone else came in the dealership and is now buying it for the new price.I was told the pricing is market value and this is their business model so even though I was in the midst of negotiating with the rep that was irrelevant and it was open for the take.Apparently the stereotypical car dealer business model is still thriving at this location where money is the only thing that matters and customer loyalty and satisfaction is not Important. Maybe it’s not surprising but certainly a disappointment.Tl;dr: they price to “market” which can change at ANY time even during negotiations and a car can be bought from under you until the ink is dry.

Went in for recall, lady on the phone I scheduled with said Id get a loaner, when I got there, they said you dont get one unless you buy from them. When they were finished, they didnt put all the covers back in the interior

Bought a certified pre-owned Civic from here. The process was smooth and hassle free. Everyone was super helpful and friendly

Wow ! I can’t express how delighted I am.. these guys are the most resilient sales professional I’ve ever seen. If your reading this and you are indecisive as to what to do, believe in these guys because I can assure you Paul, Carlos and the rest of the team from friendly Honda will get you the vehicle you deserve.. as for me, these guys work day and night to ensure I got what I needed. I want to say thank you guys.. a million times. Thank you sooo much you made my dream come true. Thank you

Wanted a second car for my son for when he was ready to drive. Steven listened to what we were looking for and delivered value at a fair and transparent price with a great warranty included. Very friendly (as the name claims) and knowledgeable as well. Very satisfied so far and would definitely buy from them again!