user
Lexus Preston
Riversway Motor Park, Admiral Way, Preston PR2 2TY, United Kingdom
Appearance
Lexus Preston
Comments
Ma
Review №1

We recently bought a used Mini from here at a distance. When it arrived it was exactly as described, very clean and tidy. Andrew was helpful at all stages and not pushy. We are very happy and would definitely buy here again!

Co
Review №2

Very pleased with this experience. If everyone did their job, as they do, we would live in a perfect world. Thank you for this.

Ga
Review №3

The year has flown by which meant that it was time for my Rx450 to visit the dealership to lighten my wallet and carry out the cars 3rd year service and after last years experience with my another Lexus dealership I was somewhat on my guard...After reading the reviews and a conversation with a chap from the Lexus Owners Club I decided to go to Lexus Preston this year and things really couldnt have gone better (other than the actual journey from Cumbria - flooding and closed bridges adding hours to the travelling time).We were met at the door by Roy who had obviously done his homework and addressed us by name (nice touch) and with Jodie looking after us for the vehicle service the overall process/experience was like night and day compared to the experience we had with the previous dealership.We shall definitely be back next year!

Ri
Review №4

I have recently purchased a Lexus ES 300 from Lexus Preston. The whole experience from the onset was fantastic. From the initial meeting with Chris to the final handover was managed exceptionally. Chris was a credit to the Lexus brand and made the whole process a pleasure and the little extras really made us feel special. It was great that the Lexus Preston Manager came along at handover, again making the day a special one. I would not hesitate to recommend Lexus Preston and look forward to keeping in touch when my car needs a service. Thanks to all at Lexus Preston, much appreciated

Jo
Review №5

I can understand why this dealership got 100% 5 star reviews.From the moment we walked in Leah talked us through everything we needed to know. I know she is moving on to pastures new but would like to say a big thank you to her and the whole team at Lexus Preston. From when we collected our new 300h and entering the showroom, to collecting our new vehicle, Leah was professional and friendly all the way through.A big thank you to you all, especially Leah.

Al
Review №6

Absolutely phenomenal service. So pleased with my lovely new Lexus IS 300h. It was delivered to me after just a few days of choosing it! 5/5 would recommend these guys to anyone looking at buying a Lexus. Thank you Chris and the team.

Gl
Review №7

I have just purchased my 4th Lexus, however this is the first time I have purchased from a main Dealer. I would just like to say how important, happy, overwhelmed these guys made me feel picking up my IS 300H Today! Professionalism went through the roof! Thank you Leah for your kindness since our first call, to today when you handed over my keys in the best way ever!Thank you again!Glenn x

To
Review №8

Bought an approved used car from here last year & was impressed then. Just had an annual service & they picked up a faulty water pump. Fixed all under warranty. Lent me a car overnight & nothing too much trouble for Michelle on the service desk. Picked my repaired car up fully valeted. Best in class car dealers would strongly recommend...and the car quality? Well it is a Lexus...say no more. Thanks again Michelle much appreciated.

Ma
Review №9

Very easy to trade in my old car. I got a fair price and was under no pressure throughout. I left with an excellently turned out vehicle.Highly recommended.

Sh
Review №10

From day 1 when I had a conversation with Nathan, the service I received from everyone at Lexus Preston has been something to write home about. Courtesy and service received from James on our visit to the dealership for viewing and test drive was great. On day of collection of our new car, we were greeted by James outside who was very polite and welcoming. Upon entering the showroom, we were offered beverages and a comfortable seating area to wait while they quickly dealt with other customers. Correspondence electronically and face to face meeting with sales manager Martin Currie was very swift, pleasant and professional. Everyone at Vantage Lexus Preston made us feel very important and special. I would very highly recommend this place if you are looking to purchase a new car. Im sure they would be even better if it wasnt for this Covid 19 situation.

Br
Review №11

I attended Lexus Preston after securing a car which i had seen online. On arrival to store we were greeted and pointed over to the handover booth. I had not yet seen this car in person, the reveal screen was uncovered and i was given the opportunity to look around the car in the showroom, the keys were handed to me in a gift box and all paperwork and legalities were competed in order for me to drive away. I had numerous phone calls and text conveyances with the sales team which assisted in such a smooth enjoyable handover and a fantastic car purchasing experience. Nathan thanks again for all your help and professionalism throughout!

Mi
Review №12

Visited Lexus at Preston looking for a new SUV. Met by Chris, one of the sales team and had a fantastic welcome. He was knowledgeable and accommodating and listened to what I had to say. There was no pressure and a really good experience. I would absolutely go back there again.

ne
Review №13

Very happy with our visits to Lexus Preston. We didnt feel under any pressure at all, Chris was very helpful. When it came to picking up our car, Leah made the whole experience stress free even when our bank tried to scupper the whole thing. 😬 Thank you everyone.

V
Review №14

Just wanted to say how pleased and overwhelmed we were, with the level of customer service we encountered last week when we brought our LC500 in for Service, MOT and Warranty work. We are all to quick to criticize, but dont always praise excellence and 5 stars on the review were definitely not enough The service team need to be commended with the service we got, from Michelle keeping us informed of progress, to the mechanics working on our car. I am OCD about all of our cars, and for example, even when putting the alloys back on, the locking wheel nuts on each wheel were put back in the correct position for me, (I was expecting to have to do this when I got home) Truly attention to detailWell done Lexus Preston cant thank you enough for what you done

AJ
Review №15

Thank you to Nathan and the team for a top notch experience from start to finish.I would highly recommend buying from Lexus Preston as they offer a quick and accurate response via email or phone, along with a warm welcome when you visit. The vehicle quality, luxury, economy, performance and reliability matches the level of customer Service. All of the above is rare in the automotive industry.Thanks again for an under 36 hour turnaround from deposit to handover without any sacrifices of quality or service!Kind Regards,Andy Brown

le
Review №16

From the initial contact regarding a used (VW) car, I found Chris to be knowledgable, attentive and helpful throughout.I bought the car unseen and it was delivered to me with MOT, service and warranty. I had total confidence that the vehicle would be exactly what Chris said it was - he even sent a 5 min video tour of the car before I committed to purchase.5 star. Easiest car I’ve ever bought.Many thanks again Chris.

Ka
Review №17

I contacted Lexus in Preston in regards to a Mercedes that I saw on their website. Chris O Shaughnessy in sales was absolutely brilliant and explained all the details to me over the phone including going out of his way to send me a video of the inside and outside of the car I requested. A deal was done on the day which included part exchanging my vehicle. The car was delivered as promised a few days later and looks even better in person. Would 100% recommend and would use again for sure. Thanks for an effortless process

Di
Review №18

As the owner of a business myself, I know the importance of customer service. I cant speak highly enough of the care and attention I received from both Leah and Martin during the process of choosing and purchasing my Lexus UX. I travel a lot and need a comfortable and economical car - this ticks all the boxes. I can highly recommend Lexus Preston to anyone looking for a top-class car with first-rate staff to look after you. Thank you to everyone for their help and ongoing support as I get to grips with all the new gadgets and gizmos that help make this a fabulous car.Elaine Sutton

Se
Review №19

I came to write a review and im not surprised at all to see lots of 5 star ratings. This dealership is excellent. I bought a vehicle from James and the whole process was easy, effortless and quick. The assistance I received following the sale was also excellent with great communication from start to finish. Ive been a customer to the many dealerships next door to Lexus, and Lexus easily stands out above them. Ill be returning in the future.p.s. whoever cleaned my car after the service needs a raise, it was immaculate inside and out

Ri
Review №20

Nathan has been extremely helpful all through the process of buying my car and afterwards with all the info on the policies I wanted to look at and eventually purchased. At 1 point I phoned to cancel my order as I didnt think the car would fit in my garage. Nathan took the time to bring a car over from Preston to Blackpool and try it in my garage, we both breathed a sigh of relief when it went in the garage.Nathan has been polite, friendly and most of all patient as I have looked at buying this car on and off for about 18 months to 2 years.I would have no problem recommending Lexus Preston and Nathan to anybody who wants to buy a Lexus and I look forward to a good relationship with both.

Da
Review №21

Buying my ES was an excellent experience my thanks to Leah, Martin and the team. Looking forward to picking up the car next week.

gr
Review №22

Nathan Davies at lexus Preston was so professional and helped me find the car for me.Highly recommend using this dealership, made me feel at home and and so welcome.Thanks to all at Lexus Preston, especially Nathan for looking after me.Graham McKinley

Ke
Review №23

Impeccable service from Chris. Less than 48 hours from enquiry to test drive to sale agreed. Looking forward to picking up the new wheels next week.

Pe
Review №24

Excellent customer service attention to detail what you expect from Lexus

Ri
Review №25

From test driving an ES, to pick up and now 3 services. I can’t fault how professional and friendly they are at Lexus Preston.

Jo
Review №26

Excellent customer service, and thorough with making sure the car was right! Made the entire process easy and stress free

Ji
Review №27

Chris at lexus Preston was really helpful in finding the right car inside my budget and with the best possible spec, as well as being really friendly and helpful. Very happy with the overall service provided

Da
Review №28

Excellent sales staff and very good knowledge of cars. Havent had a hybrid or an automatic and so being able to ask questions and get clear answers was really helpful. Excellent service and communication. A nice touch was phoning the next day to check we were happy with the used car we bought - Never had that before when buying a used car. Highly recommend. Well done Lexus Team.

Pa
Review №29

Just picked up our Lexus UX from Preston. Absolutely over the moon with it, having never owned a Lexus before. From start to finish Leah and Martin could not have been more helpful to us. Their customer service was excellent! Thankyou! I would highly recommend anyone using Lexus Preston . Paul Lomax

Ai
Review №30

5 star service from Nathan at the Preston branch from beginning to end. Super fast, super helpful and I am very pleased with my experience as a whole.

Ba
Review №31

Nathan at Lexus has provided excellent customer service. Nathan is very knowledgeable about Lexus and has always dealt with my queries in a very efficient and timely way. I would highly recommend Lexus at Preston who go above and beyond for their customers.

Li
Review №32

Always top class reception at Lexus Preston. Worried about taking car for Mot during covid. However, I didnt need to worry. I chose to wait and I was in and out in less than an hour. Didnt have to touch a thing. Also, they are always so polite and caring. Thank you.

Pe
Review №33

Arranged a test drive of a Lexus Ct200h via an online chat, late one evening, and was warmly greeted at the agreed time by James.Extremely smart and knowledgeable, answering all my many questions about hybrid technology etc. Not pushy, and felt completely at ease during our time at Vantage Lexus.My second visit, a week later, was to take delivery of my, now, pride and joy CT Sport, which was presented to me from the handover room / garage, by James and Martin.The whole process was stress free and the staff were a delight to deal with.This is our first Lexus, and our overall conclusion is that they have a top quality product, sold in the right way by staff who genuinely care about their company, but most of all, the customer.Post Script..... Just received a follow-up call from James asking how we were going on with the car, and repeated his offer of help and assistance if we need it.Overall, and outstanding experience.Thank you Vantage Lexus, Preston, particularly James and Martin.

Ni
Review №34

After speaking to many separate car dealerships looking for a new car during lockdown I have to say Lexus Preston and specifically the salesman Nathan have been excellent, I highly recommend

al
Review №35

Despite being in lockdown the whole experience of buying a Lexus at arms length was as if we were physically at the dealership--ie excellent. Whats more Lexus beats our previous car hands down in every way.

si
Review №36

Top class service, no pushy sales, kept me updated frequantly, quick turn around time and at the end a quality car you can have faith in. Appreciate your all your help Chris @ Preston Lexus.

Mi
Review №37

Ive just recently bought a Lexus and I can honestly say it was the best car buying experience I have ever had. We buy a new car regularly and I dread the experience - I usually find car sales people obnoxious, sexist and focused on their bonus. My experience with Lexus Preston was quite the opposite, in particular Nathan Davies who made me feel very relaxed, explained everything, never pressured, and made the whole experience a genuinely amazing time. Im utterly converted to the Lexus brand and the customer service they provide. Brilliant!

Ro
Review №38

Excellent staff and treatment.

Da
Review №39

During my recent enquires, I was thoroughly impressed with the professionalism and kindness of staff. Highly recommend to anyone.

An
Review №40

I had a great experience with Lexus Preston’s Chris. During this difficult pandemic, the procedures in place made the process as simple as possible. Chris was friendly, honest and helpful in both the pre-sale and after sale stages. I purchased a Mercedes C200 which I’m elated with. I highly recommend Chris and Lexus Preston.

Ol
Review №41

Outstanding service from beginning to end at Lexus Preston. Every person we dealt with in the viewing/sales process cared about what we wanted/needed and delivered on every promise.Simply the best dealership experience I have had (considering both Lexus and numerous other brands).

Sa
Review №42

Finally picked up my first ever brand new car today. Nathan and the whole team at Lexus Preston went above and beyond to ensure the whole process of buying my car was relaxed, enjoyable and very professional. 5 stars from me yet again.

Al
Review №43

What a great buying experience during very strange times! Big thankyou to all at Lexus Preston. Leah special thanks for keeping me informed at every stage from order to delivery. I have got to say of all the cars I have bought over the years I have never been as impressed as the way I been treated over the last few weeks.

Co
Review №44

Great customer experience! Definitely one of the best Lexus dealers and one that can trust to buy an approved used car!!!

Ji
Review №45

My wife just purchased her new car from Lexus. The team were fantastic not pushy at all and really made a fuss of her making the experience very enjoyable. Chris was superb very knowledgeable and supportive. They will go above and beyond nfor their customers cant fault them with anything.

Ro
Review №46

Well, what can I say, Im a first time Lexus owner and the service from the team at Lexus Preston was exemplary. From first enquiry, through test drive and eventual purchase of a new Lexus UX250h which was managed in a friendly and professional manner by sales executive Nathan Davies. The handover of my new car was the best Ive ever experienced in over 42 years of world weary motoring and was an absolute pleasure.A nice touch during handover was Martin, one of the senior managers who came down to welcome me to the brand and my new car explaining that Lexus are keen that customers receive the same excellent service beyond the initial purchase which was reassuring. Special thanks also to the reception staff who were professional and courteous every time I visited the showroom. Finally, a big thank you to Lexus Preston and Nathan for a really enjoyable experience.

R
Review №47

Called Lexus Preston for some advice on my dads car as we are not the most technical of people and Nathan in sales was extremely helpful and even sent a video showing himself sort the problem in a car they had on site. 10/10 service.

mi
Review №48

A fantastic, professional service offered by Chris and his Team at Vantage Lexus in Preston. A mater piece in visual reveal on handover of the car. A 5 star experience!

Ch
Review №49

What a fabulous experience it was purchasing our new Lexus from the Preston dealership. The sales executive was excellent and explained all our options clearly to us. The presentation of the car at point of delivery was a truly special moment! If you want to be looked after then this is the place to buy your car from. My wife and I cannot say enough thanks to Rebekah for making the experience special.Lexus has certainly raised the bar !!

Ia
Review №50

Exceptional service from all the team couldn’t do enough to help me if you are looking for a Lexus try these guys first you won’t be disappointed

Fa
Review №51

What an outstanding customer service experience we had received from Chris at lexus in Preston branch, he was very friendly, polite, knowledgeable and helpful in helping us to make the right decision, so once again thank you Chris 👍

Bi
Review №52

Just bought a nx from.this dealership and the service as been absolutely brilliant. Nathan Davies dealt with all my constant questions excellent. Nothing was to much problem. From buying my car to explaining every product without pressure. Would highly recommend both this dealership and Nathan. A very highly professional job with the personal touch from excellent young man.

Ni
Review №53

Friendly, professional service from Chris. Easy to arrange a test drive, and all COVID-19 distancing rules adhered to. Showroom and car very clean and sanitised, and a no-pressure service all round.

Ch
Review №54

Fantastic and friendly service. Would highly recommended visiting Lexus Preston for buying a new or used car. Leah looked after me throughout the sale and was a lovely person to deal with. She made the process easy and swift and was able to answer all my questions. 10/10

An
Review №55

I went to Vantage Lexus with specific expectations of what I require in my next car. I was greeted by Nathan Davies and we discussed my wants, dislikes and budget. Nathan went away and came back with 4 car options. All these options met my expectations and made the decision extremely hard. Nathan assisted me using all his sales/car knowledge to make this decision much easier. I bought a Lexus CT and feel this is the best car choice I have made in 17 years of driving. I found Nathan to be very friendly, helpful, attentive and knowledgeable. The whole sales turnaround was quick, smooth and pleasurable. I will certainly be using Lexus Preston in the future and will highly recommend them to others.

To
Review №56

Ive given 5 stars... as the purchase of my new Lexus was friendly and professional from when I first came into the showroom, to when I picked the car up. A very good experience !!

Ra
Review №57

My past experience with Lexus Preston is highly admirable. All stuff and especially Miss R.French I would describe as very helpful, supportive, effective in problem solving and friendly. Miss R.French went always above and beyond expectations and stuck to her promises and deadlines and on the top of that she respects the customer and understands their needs and concerns. I wish that all customer service people were like Miss R.French, it would make life easier  I am fully confident to recommend Lexus Garage Preston service. You will not be disappointed Thank you Lexus Preston Team for your great help.

Ro
Review №58

The purchase of our Lexus NX was a pleasure from beginning to end. No pressure selling and the negotiations carried out swiftly and professionally.Our initial contact was Martin Currie, Sales Manager and he was ably supported by Nathan Davies. Nathans briefing on the new vehicle was excellent and he has been available in addition to Martin to support any questions about the car.I have no hesitation in recommending Lexus Preston and look forward to an ongoing relationship with them in the future, although they are not my closest Lexus Dealership.

Sa
Review №59

I visited Lexus Preston last year with my parents looking for a new car, the service and professionalism we recieved from Nathan was far beyond anything we had previously experienced from a car dealership, would definitely recommend.

ma
Review №60

I have the most pleasant experience dealing with Nathan at Lexus Preston. I have purchased an used car via phone and online. Upon the car delivery arrival, I was thrilled with the car sterling condition, is just amazing. Lexus Preston professionalism no doubt a top notch. Thanks Paul for the car delivery . I do highly recomend Lexus Preston. I live in London by the way.

Mi
Review №61

Well. As the saying goes we are only looking!! Then we saw the very nice looking grey Lexus is300h. Nathan greeted us in a very friendly and professional manner and talked us through the features of the car. We decided to ask for a test drive and Nathan organised this for us. We liked the car very much and were advised that it may be beneficial to put a deposit down to make sure the car wasnt sold by another branch. We did this. We then phoned Nathan to ask if we could go a further test drive as my back was aching a little and also my wife has mobility issues and its imperative she can sit comfortably. Nathan re assured us both that we could pop in again for a further drive and we were glad we did as we both felt it was beneficial to us. The rest is history as they say!! We picked up our new car and Nathan went through all the details and spent time with us showing us the different controls etc in such a way where we didnt feel daft if we had to ask him again!! Thank you to Nathan for being polite, and putting us both at ease, we have since been in contact again just to ask for a car mat for the boot and also to help us with an issue on the paintwork which has now been rectified.Many thanks to Nathan for all his help and advice, we would definitely recommend Lexus Preston to our friends amily.😄👍

Da
Review №62

Working with Nathan at Lexus Preston has been a total pleasure from start to finish. He is a true representation to the Lexus gold standard reputation. I do not live anywhere near Preston, so Nathan happily accommodated being the car down for me to view (of which I loved more in person than the video’s he had sent over prior to the meet). I was looking for a fairly quick turn around which presented its own set of issues but was met with nothing understanding and accommodation of my needs.

Wa
Review №63

Excellent Dealership and contact!Bought my IS300h from Lexus Preston and the experience was nothing short of excellent, right from the first call to taking delivery.Over 4 hours from me but it was well worth the effort and the drive back.The car is excellent and in As New condition. I couldn’t be happier.Special thanks to Nathan. I definitely recommend this dealership.

Da
Review №64

First class company. I would recommend them to anyone looking for a new car. The sales people are extremely polite and helpful, and do not apply any pressure on you, only good advice. Would give more than 5 stars if possible. Very happy, the best Nothing is too much for the staff, you are treated with respect and the after sales are just as good.

St
Review №65

A fantastic experience, a top class car showroom with the customer service level you’re not getting from Most main dealers!I made an enquiry and was very quickly contacted by Nathan, who from the first point of contact up until the point I walked out of the showroom with my new car made the ‘Car buying process’ easy & enjoyable! He provided me with everything I needed to know, came back to me promptly on everything and overall I couldn’t have been happier with the service provided. I won’t hesitate to recommend Lexus & Nathan to friends and family and will most definitely be returning myself when it’s time to buy a new car again! Thank you again.

Ch
Review №66

Came in for some information on the Lexus ES, James was particularly helpful and extremely knowledgeable about the product - it is going to be a very difficult decision to make between the ES and the E Class.

Ch
Review №67

Couldnt of gone better! From start to finish everything went smoothly, I would highly recommend and definitely use again.The salesman (Nathan Davies) couldnt do enough for us 10/10.

Mu
Review №68

Had to take in my car for an air bag recall. All the staff were extremely accommodating and helpful, especially Michelle, the main person I dealt with. The building is also extremely nice and contemporary. Good experience dealing with Lexus Preston and would highly recommend.

De
Review №69

Excellent friendly service. A small problem with our new car was quickly resolved and the gift as way of an apology was unnecessary but very welcome. Highly recommend this Lexus dealership.

Ia
Review №70

The whole sales side were well versed in the product, as they should be.The edge was provided by great attention to detail coupled with a friendly attitude displayed by all we came into contact with on the telephone or on a personal level. Thank you.

St
Review №71

Lexus Preston Simply the BEST .Car (IS 300h) the best Ive ever driven superb .Compares very favourably with the legendary S class Mercedes in comfort and ride quality .Plus you are saving emissions in to the bargain .Stephen JohnsonTry one yourself you will not be disappointed, leave the German cars to the boy racers far too common 10 a pennyI am now a couple of months in to Lexus IS 300h ownership .Ive driven a couple of thousand miles and it just gets better and better .Its been a broad cross section of trips some town some 2 and 4 hr trips .I find it relaxing to drive seats are the best I have ever sat in so supportive and comfortable after 50 yrs of driving and approaching 90 cars I have found a keeper.Forget BMWs all of them, forget Mercedes apart from perhaps the S class forget Audi,Range Rover and Jaguar and all the rest .The Lexus overall is better by 5-10 % in all respects also it looks phenomenal and so rare compared to the aforementioned auto clones .Nerd that I am, I am sat in a luxury villa in Spain with a view of the sea (that we dream of the rest of the year) .AND I AM MISSING MY LEXUS .I am straight back to Lexus Preston when the time comes

Tr
Review №72

First class customer care from Lexus Preston. The handover of our Lexus CT 200 today by Leah was so comfortable and we were able to drive away totally confident...So pleased to see Lexus is at Preston now...

Jo
Review №73

I walked in and was greeted by a young fiery chap named James. He was very knowledgable and was dressed to impress. Which he did. He was very informative and catered to my every needs. We talked long about how a Lexus could meet my many needs from playing golf to ferrying the kids the showroom was immaculate as was the impression left on me by James the salesman and the new showroom. Good job all round!

De
Review №74

I am getting on a bit now so I have been around a few dealerships including Honda and Mercedes and I can tell you this was the best experience I have had. The car is a dream to drive and I still have a lot of things to learn.THANK YOU VERY MUCH.

de
Review №75

Recently bought a used Lexus from Lexus Preston very good experience with salesman Chris and would recommend the dealership.

Pa
Review №76

First experience of Lexus and glad to say it has been a positive outcome all round. The service is excellent and nothing was too much trouble from test drive to final check, very professional team. The car is an absolute joy to drive; frugal and very well equipped with all the electronic gadgets one might wish for. Highly recommend.

Al
Review №77

Great service and staff.Nathan was a pleasure to deal with and helpful throughout the process.He’s been great following the sale too!Highly recommend

La
Review №78

Awful customer service, wrong plates on the car they sold me for 3 months then all I receive is a simple sorry! Disgusting

An
Review №79

First class customer service! Lexus Preston, you have a customer for life - thank you!It was an absolute breeze purchasing my first Lexus from Lexus Preston. Martin Currie in Sales really took care in ensuring I was happy with my purchase from start to finish, nothing was ever too much.Thank you!

Ni
Review №80

Called in on a whim to see the place and look at changing our Lexus RC for a RX estate. We were greeted by Martin the head salesman and shown the various options . A real friendly fellow who bent over backwards to inform and advise without being pushy and we left with a quote and a very good offer for our car if we did chose to go ahead.We were also introduced to Rebekah who later dealt with us in Martins absence . Again this lady is a credit to Lexus and on picking up our new vehicle today we had a very pleasant time with them both before we left.This is our 3rd Lexus and up to now have never had a problem with our cars in over 100000 miles.If you want a great car get a Lexus, and if you want a great service then ask for Martin or Rebekah .Hope Vantage Lexus Bolton do well and appreciate the quality of their staff.

An
Review №81

We purchased two vehicles from Nathan Davies who was a very well mannered and friendly salesman. He explained everything to us and made sure we had the best deal possible. He is a credit to the Lexus team and we look forward to returning in the future.

An
Review №82

Superb service from the team at Lexus (Preston ) who, without doubt, will make a big success with this fledgling business. Their attitude and professionalism shone through and I was made to feel a valued customer by all the staff. Particular praise must go to Nathan Davies who handled the sale and transfer of my new vehicle brilliantly. Thanks everybody!

ri
Review №83

Amazing service...I purchased a CT200h from here and was highly impressed with the honest, no pressure service given by the guys here - in particular Martin and James in sales.Will definitely be recommending to friends and be going back when car renewal is due.

Kr
Review №84

Highly recommend Lexus Preston, we were welcomed with a warm gesture, Nathen listened to our needs and recommended couple of options but never pressured us for a sale. Next day we ended up calling them for another test drive and purchased a model only because the way we was looked after start to finish. Even if its not a Lexus you are after they will help you out.

Je
Review №85

Very well presented show room and super friendly staff! I bought a car earlier this week, the staff member that dealt with me was very polite and friendly, answered all my questions and made me feel at ease! Will definitely be recommending to friends and family!

La
Review №86

Excellent service, answered any questions I had even after I had collected my car.Would definitely recommend

Pa
Review №87

Outstanding customer service in sales and servicing

be
Review №88

Having recently [purchased a lexus from the preston lexus agents the salesman nathan davies was extremely helpful and courteous during the pre and since on the after sales service and i would highly recommend them to any body looking to purchase a car

Vi
Review №89

Excellent service Nathan was very professional explained everything we need to know about the car. Hand over was smooth and Nathan did the tax in record time. Over all excellent service would highly recommend to friends and family

Cl
Review №90

Collected an NX 300 hybrid yesterday from Lexus Preston. What an amazing experience! Truly personal and professional service received throughout the whole process from ordering to collection by Leah. Thank you for your dedication to me and my husband, ensuring we were fully appraised of the process and received a fantastic car, which has everything we need - and more. Looking forward to several years of driving this beautiful car.

Da
Review №91

Nathan was excellent through out our experience, he went the extra mile in understanding our needs and delivering on them. We would definitely use him and Lexus again in the future.

Ni
Review №92

I visted Lexus Preston to get my car serviced. The staff were really friendly and made me feel welcome.

Gu
Review №93

Definitely the most pleasant environment in which to discuss our interest in a change of car.Definitely sales staff the most professional we have ever come across; in particular Nathan who personally guided us through the whole process.Thank you.

Be
Review №94

Very pleasant experience with the Lexus team in Preston. They were very flexible with my work schedule and went out of their way to meet me when I was available. 10/10 service.

Ph
Review №95

Just collected my new vehicle from James last week. Great service from ordering through to collection. Would certainly recommend them to others.

MA
Review №96

Personal care and responding to the needs of the customer.Not pushy, polite and supportive to explaining whats helpful to maintain the vehicle.Over all, good leadership and support staff.

St
Review №97

Wow! Brand new showroom looks simply amazing - more like something off a futuristic Sci-Fi movie set than a car showroom.I was super impressed with how helpful and knowledgeable the sales executive (James) was.Put simply, nothing was too much trouble and what impressed me most was that he genuinely seemed to care about what was in my best interests rather than just wanting to grab another sale unlike another executive dealership across the road when I visited.As an afterthought the cars look great too 🤣

Ma
Review №98

Excellent staff.

Ra
Review №99

Well after buying a CT200 F Sport from Nathan Davies at Lexus Preston I have been back and picked up a new Lexus UX F sport which I might add is an exceptional car. On both occasions I have had the pleasure of dealing with Nathan Davies who I find a real gentleman to deal with, he is knowledgable puts you at ease and is extremely polite. Nathan answered all my questions to the point that I had made my decision within the hour of me going into the showroom, excellent person to deal with and look forward to dealings in the future.Ray Williamson 04/09/2020

ra
Review №100

I would like to thank Mr James Hindle for a high standard service he kindly provided to us and for arranging a test drive on the Lexus NX.Warm welcoming and professional.I would highly recommend.

Information
92 Photos
100 Comments
5 Rating
  • Address:Riversway Motor Park, Admiral Way, Preston PR2 2TY, United Kingdom
  • Site:https://lexus.co.uk/centres/preston/?utm_source=Local%20-%20LexusPreston&utm_medium=organic&utm_campaign=GMB
  • Phone:+44 1772 911394
Categories
  • Lexus dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:45AM–5PM
  • Sunday:10:30AM–4:30PM
Similar organizations