Tom from the West Windsor store was fantastic. Showed us a variety of mattresses based on our profile results and respected our budget, needs and wants. Very courteous and made us feel comfortable from the moment we walked in the store. This wasn’t the first mattress store we visited but it will certainly be the only one we visit and recommend to others in the future. Thank you Tom!

Lovely service, very kind and good prices! Highly recommend. They were also very kind when I needed a new bed for my Mom before she passed from cancer 3 years ago. Nice to have someone who cares and still provides great service!

My visit to the Princeton Rt1 location was so comfortable and positive. Edison Naulaguari was able to search for twin XL mattress in stock to meet my short turn around requirement. He explained the qualities of the mattresses. He also convinced me to try the base system that allows a mattress to move, adjustable base. Wow.I’m feel Edison was interested in helping me find what was best for my sleep needs. Thanks.

Edison was very professional, humble and knowledgeable. He gave us full attention and helped us decide on what to purchase that would fit our lifestyle. The experience in the store was truly remarkable. We have not gotten as much help and needed information in any other establishment so far.

Edison at the Matress Firm in Princeton gave my girlfriend and I an unreal mattress buying experience. We were so happy with the bed he guided us into buying with absolutely no pressure, and just providing us with extremely insightful information about each every bed. There was no rush and we tried out every bed you could think of yet he was extremely patient and due diligent.The financing process was extremely easy to get through, and hooked us up with 0% interest and added a lot of extra product into the deal at little to no additional charge.. to be honest we were initially walking into the store with no intention to buy a mattress as our top option was to buy a Casper, we wanted to walk in to compare the beds to a Casper and we found that the beds in the Mattress Firm are 1000 times better than a Casper. Extremely happy with our entire experience at Mattress Firm in Princeton and especially with Edison the manager.

Paul is indeed the best. I had the best experience today purchasing my mattress. It was smooth and the whole experience was great. I love my mattress. Thanks a lot Paul.

Extremely satisfied with my experience with Edison at Mattress Firm! He is truly the sleep expert and helped me pick the right mattress so quickly! I highly recommend coming to this location.

Edison was super helpful ! Not only was he knowledgeable in every product but he also has such a sweet disposition ! He helped us find our perfect Queen mattress! We are more than thrilled with our purchase and will for sure be returning to work with Edison for any other of our mattress needs !

Very pleased to work with Tom for choosing our new mattress. Tom spent a lot of time with us to ensure we get the suitable mattress within our budget. Highly recommend this location.

Tom was an excellent salesman! Incredibly informative and very friendly. He is obviously very knowledgeable about all the products in the store. Would definitely recommend to anyone who’s looking for a good mattress.

Excellent experience !! Very professional and helpful. Would recommend to everyone. Thank you

I used the messenger chat to purchase mattress, negotiate price and make payment and pick up mattress!! Associate was fantastic!! This was the easiest & most convenient purchase I have ever made!

Fast and friendly staff. They worked with me to find the best mattress for my needs with no cost delivery.

I dealt with Ed at this location and he was very professional, allowing me to test out a number of beds and pillows before finally settling on a Purple (including letting me stay quite a while on a Purple 3 to make sure it didnt start feeling uncomfortable over time).After that he was extremely helpful explaining all of the intricacies of how Purple offers discounts/bundles and gave me a pretty good deal on the mattress that I wanted.It was a very pleasant experience and Im looking forward to the delivery of the mattress and base.

Mattress firm made upgrading our mattress so easy. Tom could not have been more helpful, patient or friendly to us. Going in with no idea on what type of mattress we wanted, or even what the differences really were, Tom helped us through the whole process and made sure we got exactly what we wanted and needed and went above and beyond to find out for us in our price range. I would highly recommend going to the west Windsor mattress firm to anyone looking for a mattress.

Great help from Paul. Very good service. Give that man a raise. Like a really good raise. He’s a great man.

Great Service. Great Prices. Friendly and knowledgeable employee. Would recommend 10/10

The crew arrived on time and were even careful coming down the driveway. They were careful, quick, thorough, and considerate. 10 outta 10.

The store manager was very enthusiastic to show different mattresses. And it really made purchase easier.

Everything went so smoothly. Great selection. Able to stay very close to budget.Needed mattress asap.Deliveryin under 72 hours.Andrea was the best! An employee Mattress Firm should be very proud of.Will be back to shop again!!

Thomas is a very professional and knowledgeable manager that helped us find the best mattress for our home.We definately will return soon for future purchases.

Very fast and easy. Very good price and free delivery at the door. I recommend

Jeff was very friendly to us and even to our five year old daughter. I didn’t feel like we were just another number like some other companies made us feel. He was very knowledgeable about the different types of mattresses available and didn’t try to sell us just anything. Great customer service!

Paul was incredibly helpful, friendly, patient, and kind. He helped me try out several mattresses and taught me a lot about the new styles and innovations in the world of mattresses.

Great store. Tom is very knowledgeable and doesn’t pressure you at all. Very good experience and we are happy with our purchase.

My experience with Mattress Firm was great. Tom’s patience and customer service was definitely top tier. He had a detailed response for every question we asked, and assisted us up till the very end. I highly recommend dealing with Tom if he’s available.

Thomas has been great in helping us find the perfect mattress.

Tom he’s the best guy to take his advice and help you out to find what you’re looking for he’s really great thank you brother

A very pleasant experience. I approached the staff, Tom, with a lot of questions on what is right mattress/box/frame for me and he patiently took all with warmth and responded with very detailed information which helped me make decision upfront.Recommend Mattress Firm @ Princeton to everyone looking for buying mattresses.

Tom at the Princeton location was a great help. We went in not really knowing which type of mattress we’d like best and after trying out several options found one that we’re very happy with. Great experience.

Great experience! Princeton staff member (Ed) is very knowledgeable and helpful.

Im usually wary of salesman but Edison was never pushy, just informative, friendly and patient.

The best part about this experience was the honesty and empathy displayed by Tom. He’s an amazing guy, I would definitely recommend to go shop here. If you’re looking for a Mattress, Tom is the guy to go to. Hope you see this Tom, you were great! Take it easy. 🙌🏼

Tom was fantastic. Great service!

I have purchase my last three mattresses from Edison, he has the best customer service and prices in the area. Very patient and hopeful with all our demands. Its always a pleasure to do business with Edison, we will definitely come back.

Manager help us. He was very nice and wasn’t trying to up sell us. We looked cheap but ended up going middle of road.Great service!

We were looking for a great quality mattress and went to at least five stores around the same area. The sales rep was phenomenal, Edison answered all of our questions and concerns. The store matched the price and since we wanted the mattress the same day we picked it up at the warehouse same right away.

Tom as well as all the staff rock! It’s hard enough coming trying to find the right mattress for you but similar to a shoe, if it fits sleep it off. Tom has helped me so much and I couldn’t ask for better triumph in customer service and I highly recommend this establishment to anyone in need of a new bed.

We purchased two king mattresses and two adjustable bases yesterday. The saleswoman, Andrea, was very knowledgeable and incredibly patient! We hadn’t mattress shopped in over a decade and it was time! We wanted to try out many differerent brands. Mattress Firm carries all the top brands and their selection is fantastic. Ask for Andrea-she is excellent!Andrea DoluisioYardley, PA

Edison has once again provided the perfect client experience. He is so knowledgeable and has found the perfect mattress for my new home. Thank you.

Angie and Ed were EXTREMELY knowledgeable. They helped us find the perfect mattress. They were very respectful of social distancing (which is very important to us) and the store was very clean and comfortable. Delivery was quick (2 days after order) and communication was great. Overall an amazing experience all around. Keep up the great work!

Edison was the biggest help in selecting the best mattress for my husband and I and we cannot be more pleased with our experience here. Absolutely amazing customer service and there’s nothing better than feeling like they actually care about the quality of your sleep.His recommendations were based on our everyday lives, back pain, etc. He really pointed out the best options for us to choose from and we ended up selecting the one he recommended for us. You can trust Edison with your sleep for sure 😊

Great experience with Tom. He was very helpful and mad our experience easy and smooth. Would definitely recommend.

Thomas Paget is a great guy who sold me the Matress. Very informative intelligent and not pushy at all (he actually wanted to save me money but offering the less expensive Matress). Thank you. Omid

One of the most comprehensive guide and help to choose the perfect option for me and my wife, I strongly recommend this store and our sleep expert Nelson, the process of buying was smooth and quick, excellent service!

This place has great sales people and give out good deals.. and NO I dont work for them! lol

Angie was an angel at the Mattress Firm in Princeton. She walked us through every option for different platforms/ bed frames and even helped us save over 500$ over our entire purchase! She was so easy to work with and knew the answer to every single question we had. If you’re looking for a new bed, come here! They are having a sale on adjustable bases! ;)

Great sales team, and even better prices.

Our sales rep, Edison, was wonderful. His 18 years of experience working in the bedding industry was invaluable to us as he expertly described the pros and cons of the mattresses my husband and I tested prior to our purchase. He was eager to find us the best choices for our needs as well as offer us monetary savings. We bought 3 mattresses and cant wait to enjoy them.

Edison was very helpful in finding the right mattress for me. He was very patient as I took my time confirming my choice. I am very happy with the deal I got.

Edison helped us get our new bed. He was very knowledgeable and helpful, not to mention he was so patient with our toddler. He made the process very easy and I would recommend buying a mattress from her to anyone!

The service was great at Mattress Firm. Tom, the manager, was patient and ensured that I was satisfied with my mattress choice and helped me find coupons and deals on my purchase. I’d definitely recommend others to shop here!

Ed was a great salesperson. Very knowledgeable and informative. Super easy shopping experience.

5 star service, very happy with the customer service Edison provided for us! Highly recommend coming to mattress firm here in Princeton, Nj. Thanks again Edison!

Edison was such a wonderful salesperson! He helped me pick my mattress and was very knowledgeable and friendly!

I cannot say enough amazing things about my experience specifically with Edison at your Princeton store. He saw we were not having a good day and had a limited budget to work within. Edison took so many extra steps to get myself and my son into the perfect beds for us within our budget. He took into account my chronic health concerns and the height and build of my son all while reassuring us he would help us find the right beds within a comfortable budget for us.Edison never once got frustrated and was incredibly empathic, going way beyond his job to ensure we not only had our beds but had them by the weekend. He even called to have it stopped from getting loaded on a truck and off to a store in another state. Finally, he contacted me way beyond hours to assure me the mattress was taken out of that delivery (which would have delayed my delivery by another week), and we were “all set!”Edison deserves accolades and a raise!!Thank you so much for making a personally difficult situation work out in the end, all while making us smile!

Angie at the Princeton location did a phenomenal job walking me through my choices of mattress. I was very specific about what I needed and she knowledgeably showed me options and price points clearly. Had a great experience and love the mattress for my family and guests!

Awesome service and super efficiency in closing the sale! Plus, the rep was very knowledgeable of the mattresses. Im going back in 10 years for another 😆

I told Edison what I needed and he gave me choices in my price range. It was easy to choose just what I needed.

Tom was very helpful and knowledgeable. He explained differences in mattresses after listening to what type we where interested in. He was very patient as we tried each mattress he suggested.

Edison took good care of us and provided solutions to accommodate for delivery delays due to COVID-19. Compassionate and empathetic treatment by him and Tom. Second time making purchase here. I will be going back for a third.

Purchased a king size mattress today and the experience was very pleasant. Edison helped me choose the perfect bed. He listened to my needs and worked with my budget. Edisons customer service skills are topnotch: professional, personable, and patient. Will definitely refer my friends to this Mattress Firm.

I purchased a Beautyrest extra firm King set from Mattress Form 5 years ago. We really enjoyed the mattress. Due to move, we have to leave it. Stephanie here is very helpful and get us a great deal on a similar replacement, also extra firm and very comfortable. And thus, I also decided to add a queen set for the kid.

Went to Mattress Firm to purchase a mattress today and had one of those most pleasant experiences ever. Edison was extremely honest, knowledgeable, and friendly. He happily answered all of our questions and even helped us out with financing and a great price. I can not speak highly enough of Edison our Mattress Firm experience.

Edison was great - knowledgeable, patient, not pushy, and helped us make a great decision.

I am a third year Princeton Student who is living off campus for spring 2021 semester! I was lucky to nab an apartment on Witherspoon street but in dire need of a bed. Coming from Alaska, my mom’s friend took to to our first stop, Mattress Firm. They were incredibly kind and covid safe, putting little films down so I could try the multiple beds! Since I had never bought my own mattress before, they also showed me how to set up the frame and box spring. As a dancer, i frequently experience back pain, but using help from Edison Naulaguari, an incredibly kind man, I was able to figure a mattress that works the best for my back shape! I also I got inside knowledge and advice, and honestly that experience was the best bed service of my life! Thanks for helping me transition so easily! I would 10/10 recommend. Incredible Price incredible service.

Edison was so incredibly helpful when making our decision on our new mattress! I can’t wait for it to get here! Thank you Edison for all your help and suggestions!

Ed was very honest and knowledgeable. I will definitely go back for my next purchase!

Great and fast service. Salesperson Edison was very knowledgeable about his products and easy to talk to. Answered all my questions. Highly recommend this store for purchase if your mattress.

Our salesman, Edison, was great, as was the prompt delivery, the guys who delivered it, and the wonderful temperpedic mattress and adjustable platform. I would highly recommend Mattress Firm.

Edison was very helpful and professional. He spent time with me in the store as well as over the phone to help me pick a mattress that will meet my needs. I am very excited to try my new bed!

Wayne was courteous, thoughtful, and an effective salesman. I would highly recommend this company to anyone who is in the market.

Very professional and knowledgeable service

I have purchased from Mattress Firm before because of their selection, price and knowledge of the salesperson. They met a slightly lower price I found online. I highly recommend them.

I rate my experience 5 stars, from walking in the door until we walked out excited with our new bed. Kudos.

Edison, who worked with me to find the right mattress, is extremely knowledgeable and is also pleasant to deal with. I will do business with him again and am happy to give him five stars!

Since all stores are closed due to the COVID-19 pandemic I had to text ( yes you can text them) and call customer service to complete my transaction. My experience was very positive. Quick text response, courteous and professional customer service representative and I even got an upgrade on what I purchased at no additional cost. I would certainly buy from them again.

Mattress Firm was wonderful — we went to a few mattress shops in a row, and the prices and customer service here was amazing. Angie was so helpful and helped us find a super comfortable mattress for 35% of the price at the other stores!

Great service Edison Naulaguari sold me my new bed I visited the store 3 times before I finally settled on the Beauty Rest Pressure Smart bed. Edison is friendly and knowledgeable. I really enjoyed working with him.

Edison is a very courteous person. He provided outstanding service in explaining the mattress controls and the delivery dates available. This location is very people friendly!

Edison was such a big help! I felt very welcomed when I entered the store. He helped me pick a mattress according to my back issues and He also got me a great deal! If you go to mattress firm make sure you ask for Edison!!

Very knowledgeable and professional assistance from Edison who answered all our questions with no pressure to buy. Appreciate it.Many thanks,Elizabeth

Great experience, Tom was very helpful and knowledgeable!

Tom P. was patient and very informative. East transaction!

Great customer service coupled with great pricing

We bought a mattress from Mattress Firm 2 months ago. Monica was our salesperson. She was very knowledgeable and fun to work with. We recently needed to purchase another mattress and got in touch with her again. Would definitely recommend Monica and Mattress Firm.

Amazing, helpful service! Thank you for helping us find a great mattress for a great price!

I went and bought a Tempurpedic mattress from this store a few years ago and never regretted it. Yesterday I went back to buy a mattress protector. Service is great as always.

I bought a mattress here for my daughter and our experience couldnt have been better! Edison helped me choose the perfect bed. He listened to what my daughter wanted, made suggestions and knew the answer to every question I asked! The best part about my experience was definitely Edisons customer service. He was personable, kind, patient and he made me feel good about my decision to buy a Purple mattress. When I need a new matress for myself in a few months, I know where to go!

Great customer service. Good collection of mattress. Plenty of parking and easy access.

This will be the third mattress we purchase at the Princeton NJ store. They are very nice and patient. Recommend them 100%

We bought a great mattress last year and came back again this year to buy the same one. Edison is extremely helpful, nice and funny and made it the best mattress buying experience ever! Would definitely come back for all our mattress needs. Highly recommend for anyone looking for an amazing deal and professional and personable service.

The salesperson was very helpful and got me want I needed. Being delivered in a couple of day. Thank you

Incredible service. Thank you so much Ed for taking care of us and finding the perfect bed to satisfy our needs I really appreciate your professionalism.

I had a great experience with this company and the representative at the Princeton store location. It was easy to complete my transaction. I thank you!!!

Very accommodative and helpful throughout the buying process.

It was a pleasure working with Edison. He provided five-star customer service and helped me find a mattress that I look forward to sleeping on every night. I highly recommend visiting his store and seeking his guidance.

Best place to buy mattress. We me and my daughter were helped by sales manager Eduardo. He was very easy to deal with. No high pressure sales Explained everything and made the process smooth. Flexible delivery. Eduardo arranged for mattress to be delivered on Sunday.

Perfect! Easy understanding of the customer needs!

I hate shopping, and came to Mattress Firm after a long day of driving and moving. Edison immediately greeted me, and since I knew what I wanted, I was in and out in 10 minutes! He provided excellent service, was informative (actually gave me information that led to me changing my mind about the mattress Id thought I was getting) but not pushy, and I left very happy with the product I purchased! Next day delivery! I definitely recommend this store, and ask for Edison!