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Complete Family Eyecare
14120 Commerce Ave NE #100, Prior Lake, MN 55372, United States
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Complete Family Eyecare
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Ho
Review №1

I’m so happy I made the choice to check out Complete Family Eyecare. The whole team is very welcoming, knowledgeable, and fun! I love that they take time to walk you through each step of the process making you feel comfortable & confident along the way. From booking the appointment to finding new frames, they go above and beyond in caring for you. Thank you Complete Family Eyecare for an amazing experience!

Ra
Review №2

Excellent work, very nice people. A very good experience. The only negative was the masks. They need to come off - seriously. Otherwise I highly recommend!

Do
Review №3

Their doctors are caring and knowledgeable and so are the opticians. They have a phenomenal selection of glasses frames that are so stylish and unique!

Tr
Review №4

My mother was out of town and had an eye emergency. Dr Reinders saw her immediately. His professionalism and expertise were outstanding! Can’t thank him enough! Highly recommend!!

Ke
Review №5

So kind of Dr. Reinders to see me on a Saturday with no appointment. My son had poked me in the eye at the playground. I was in bad shape. Dr. Reinders saw me immediately upon my reaching out to the clinic. I had never been to an eye doctor prior to this event. It was a wonderful experience. Dr. Reinders had a comforting expertise and immediately stopped my eye pain with numbing drops. Antibiotic and hydration treatments were dispensed promptly. I was well provided for, it was truly a remarkable experience. Steve is a very good doctor.

Br
Review №6

Hands down, the best eyecare clinic experience I have ever had in the 25+ years Ive been visiting eyecare clinics. The friendliest and most knowledgeable staff and the best doctor combined within a beautiful setting. I felt so welcomed and comfortable the entire time and I left feeling happy and confident I had a perfect prescription. Now I have the best fitting, most comfortable, and clear contacts Ive ever had. Thanks to everyone at Complete Family Eyecare! You have a customer for life right here!!!

Va
Review №7

Dr. Steve not only does a thorough eye exam with explanations for all, but I came away from my appointment knowing more about my eyes than when I went in! I have never had an optometrist take the time to teach me. The staff is so very kind and welcoming! If you are concerned about germs, etc., dont be. Every precaution is taken to keep you safe and healthy. You will not regret going here!

Ca
Review №8

Dr. Steve and his team are the best. They made special accommodations to see me outside of office hours due to an urgent issue with my eye. Always friendly, always great service.

Ab
Review №9

This was my first time at Complete Family Eyecare and I’m so happy I made the appointment. The staff was knowledgeable and very friendly, all Covid protocols were followed and their glasses selection was great! I’ll definitely be coming back

Ji
Review №10

My appointment at Complete Family Eyecare was extremely personal and professional. I would highly recommend this small business to anyone in the south metro:)

Le
Review №11

Every staff member is very friendly and very professional. Ive been going to complete family eye Care for many years, and year after year, they never fail to exceed expectations. They just keep getting better!

Ja
Review №12

Oh what a wonderful experience from the moment I walked in and met Jennifer to the moment I left. I chose this clinic because of all the good reviews and let me say they are all true. I wish every doctor was as thorough as this one ! Brand new state of the art equipment and the most complete exam ever ! He tells you every step of the way what is going on and how your eye health is. I even tried mono vision contacts at his suggestion and they may be just what I need as I’m a bit sick of glasses. They are awesome sorry can’t give more than 5 stars !

Da
Review №13

I had such a great experience! The building was beautifully remodeled. The office staff were amazing and Doctor Steve was knowledgeable, personable, and easy to talk to. I would definitely recommend!!

Tr
Review №14

I just love the whole group! From a welcoming front desk to my exam with Dr. Steve, the experience is thorough and very welcoming

Gw
Review №15

I am not a fan of the eye doctor. Im pretty open about that, so it always makes me so nervous to get an eye exam. I choose this clinic based on on the good reviews and I was so happy I did! Dr. Steve was amazing! He made me feel so comfortable and he was very informative. The entire experience was so smooth and quick. Thanks for everything and I will gladly recommend anyone to go here for their exams.

Jo
Review №16

Such an amazing place! I highly recommend! They use updated technology and are so knowledgeable about the eye and care you are receiving. Super friendly staff and beautiful location!

Ko
Review №17

Such a friendly staff. I just cant get over how all the employees including the doctor remembers me and i only see them once a year! I have told everyone I know about this place. They use brand new equipment and dont overcharge. Other eye doctors have sent me bills based on an extra exam they performed that my insurance company didnt cover. Never this place. You wont be disappointed with Complete Family Eyecare!

T
Review №18

Very nice location with a fine collection of frames. Extremely friendly and informative staff. They were kind enough to schedule a very short notice exam for me with no issues.

Pa
Review №19

Great place great doctor and staff top of the line office.If your looking to switch eye doctors my advice is go here.👍👍

Cu
Review №20

Great news, 20/15! But, yes, I do need cheaters for reading.Im at the age where my eyes are starting to need a little help. Its the first time Ive been to see an Optometrist in many years. My how things have changed! Complete Family Eyecare has an impressive array of tools for checking out your eyes. But, I was more impressed with the prompt, courteous, professional care I received. I highly recommend Complete Family Eyecare.Curtis Stewart

Za
Review №21

I had a great experience. The staff was very friendly and knowledgeable. They were very helpful in helping me choose my first pair of glasses ever. They thoroughly explained each option for the lenses and explained why some features would not be very useful for me (transitions lenses dont work for driving glasses).

Ke
Review №22

Dr Reinders and his team hit the sweet spot on high tech and high touch. Hes up-to-date on the latest science (and his equipment is, too) and he explains the practical application to you in easy terms. Like Dr. R, his team is attentive and caring. I highly recommend.

Mi
Review №23

When my wife and I moved to Minnesota 5 years ago we needed a good eye doctor and I believe we found an absolute gem! Dr. Reinders and his staff are always very professional and pleasant to work with. We’ve always felt at home during our appointments. You can tell they like to have fun when they put a blooper reel from their commercial shoot on their website. After we moved to Woodbury from Burnsville we were OK changing our dentist and doctors that were local but will still continue to make the drive to see Dr. Reinders and his staff at Complete Family Eye Care!

As
Review №24

I recently moved my vision care to Complete Family Eyecare after trying a couple of other clinics in the Twin Cities over the past few years. Dr. Reinders and his staff are absolutely wonderful!! My experiences here have impressed me every time with the quality of care, kindness of staff, and thoroughness of my exams. I was even worked into the schedule the next day for an eye problem I was having - I received exceptional care, never felt rushed, and left with a good understanding of my diagnosis and follow up care. I would highly recommend CFE to everyone!

Ke
Review №25

I just went to Complete Family Eye Care for the first time and had a great experience. When I called to set up the appointment the staff person answering the phone was friendly and helpful. The waiting area and office itself are very pleasant and clean. The staff and Dr. Reinders seem to really enjoy what they do, making for a very positive experience. Everyone was knowledgeable and I feel confident about the quality of the care I received. I left my appointment smiling and will definitely return.

Br
Review №26

If you have ever gone to an eye doctor and had a bad prescription switch doctors and go see Dr. Reinders!! He is the only eye doctor that has given me a good prescription. He and his staff are the best!! Everyone is very friendly and professional and you will notice that the moment you walk in the door.

Su
Review №27

My experience with Dr. Steve was amazing. I was new to the area and needed a new eye doctor, only I had never had an eye exam from someone other than the doctor I had growing up so I was very nervous about the quality care I would receive. My experience here exceeded my expectations in every way possible! Not only was my exam very thorough, Dr. Steve and the staff was very knowledgable and personable. They took the effort to get to know me, along with my boyfriend who came to the appointment. Dr. Steve also allowed us to watch interesting videos about the eye that pertained to my exam so I could better understand what he was looking for. I would recommend Complete Family Eyecare to anyone looking for a new optometrist.

Ji
Review №28

OMG. Best eye care in 40 years!! Scleral contacts brought me from legally blind in my right eye to about 20/50 and my world has changed to a fantastic visual! They helped me get them through insurance by suggesting options, couple fittings to make sure they fit well and the doctor himself called me a week later to see how Im doing with them! This is genuine great care! There arent words to describe how thankful I am!

Al
Review №29

I have not been to the eye doctor in years, and I was very nervous to be going in. Right away, I was made to feel at home. Very nice, kind, and helpful staff, Dr. Steve is super knowledgeable and could not have made this experience better for me! Would highly recommend to anyone! Cant wait to get my glasses!

Ni
Review №30

Fantastic, start to finish! Knowledgeable, friendly staff - felt like Id been there for years rather than for a first-time exam. Plus, my new specs showed up in just a week! Love. My new go-to!

Ka
Review №31

Friendly, efficient, and knowledgeable. Having tried and rejected another nearby eye clinic, I will be returning to Dr. Steve.

Sh
Review №32

Wonderful facility, friendly staff and great service all together. Dr. Reinders was very attentive, took his time with me and shared a lot of eye care and knowledge with me which Ive never had at an eye clinic before. Definitely a great place and I highly recommend this place to anyone!

Va
Review №33

I took my 8 year old in today for an exam per school nurses request. Dr. Steve was awesome and so great with my daughter. Although she was on the cusp of needing the lowest prescription glasses, he said to wait until fall and re-exam or when my daughter complains she cant see the board. He didnt push a sale for glasses but rather looked at the needs and care of my daughter. I will definitely bring the rest of my family back when needed!

Ch
Review №34

Our family loves going to see Dr. Steve and his staff. Everyone is always so helpful and accommodating. Dr. Steve takes the time to explain the hows & whys of what he is looking for in your eyes to ensure theyre as healthy as can be. After visiting with Dr. Steve & his staff we will be regular patients.

Ni
Review №35

Our family has been patients of Dr. Steve since he was at Park Nicollet. He is a great eye doctor, very friendly, knowledgeable and wonderful with our kids! They love to see him at our yearly visits! Recently my daughter had an emergency visit with Dr. Steve. If it was not for him and his knowledge, my daughters outcome could of been loss of her eye sight. I recommend Complete Family Eye Care to all of my relatives and friends! Dr. Steve and the staff are all excellent!!

Me
Review №36

Received wonderful care and attention at complete family eyecare. The staff is amazing and the care and compassion cant be beat. Theres no one else Id trust with my familys eye care needs for the years to come!

Er
Review №37

I definitely recommend Complete Family Eyecare! The entire staff was wonderful to work with, and were very friendly and efficient. Dr. Reinders also took the time to discuss contact lens options with me and explained things about my eyes. I’ve worn contacts for nearly 15 years, and I’ve never had a doctor explain things so clearly and let me be a part of the process, rather than feeling like they were just trying to hurry up with my appointment. I’ll definitely be back and recommend others visit as well! Great experience.

Da
Review №38

I felt really cared for today as Dr. Steve gave my eyes a complete going over. Hes a master optometrist with friendly staff, modern equipment, and coffee for the making. Thanks, Complete Family Eyecare. Ill be back again next time I need a checkup.

Ke
Review №39

Incredible experience at Complete Family Eyecare!!! I recommend this eye clinic to everyone I know. No one does a better job from start to finish than Dr. Steve and his amazing staff at Complete Family Eyecare!

Av
Review №40

I had a wonderful experience today! Im so glad I found Complete Family Eyecare. The staff is uber friendly and very knowledgeable. The doctor took his time with me and answered any questions I had.I didnt feel rushed to make a decision at any time. Thank you again, I would definitely recommend coming here!

Em
Review №41

Being new to the area, I was so grateful to have found Complete Family Eyecare. The staff was very accommodating and efficient. During my eye exam, Dr. Reinders was very personable helped me get some fantastic new contact lenses! I will definitely be visiting them from now on for my annual eye exams!

Bj
Review №42

Loved it! Everyone here is extremely knowledegable, patient, and friendly! I just moved to Minnesota from California and lucked out by picking them to be my eye doctors. I am used to people trying to push me into buying more things or selling me things I dont need; but not here. They are very honest and open with you and not pushy at all. On top of that the entire office is so nice and feels very high-end, you definitely feel special as you walk through the front door.I highly recommend going here, youll love it!

Ma
Review №43

My experience at Complete Family Eyecare was efficient, professional, and friendly. I was kept informed about each step of the exam and left feeling more educated about my eye health. I would recommend this business to friends and family!

Ch
Review №44

Dr Steve and his staff made my annual eye exam a breeze. I tried a couple different pairs of trial contact lenses and it was no trouble at all. They also got me fitted for a new pair of glasses, all while staying within my budget. Dr Steves office provides personal service and genuine care about your eye health. I will keep going back.

Yo
Review №45

Im relatively new to the Twin Cities area and did not know where to go for my annual eye exam. The first thing I did was search for where the local offices were and Complete Family Eyecare came up. They have outstanding Google reviews! That same day I scheduled an appointment with Dr. Steve Reinders. Everyone who works there was very courteous and knowledgeable. I would recommend them to anyone looking for a new personal or family Optometrist! Great experience!

R
Review №46

Dr. Reinders and his staff are lovely people who always go above and beyond to help their patients! Always very attentive and friendly! By far the best practice in the area.

Ti
Review №47

An amazing and friendly office with the latest technology! The dr and his staff truly care about their patients!! Tina Roe-Geskey

Gi
Review №48

Awesome team at the Family Eyecare! my experience here was superlative. Dr. Reinders is very prepared and professional. I have Keratoconus and this is the place to go in order to get the right contacts.

Tr
Review №49

This office is awesome! I was very impressed with the service, Dr Reinders obvious knowledge, and his interaction with my 4 year old (the patient). She loved him and was telling Daddy all about it when we got home. He obviously has kids because he offered to let me take pictures of her exam, had a toy box for her to pick a prize out of at the end-which I appreciate much more than candy, and even let me look through the lenses at her eyes myself. We will definitely be bringing the whole family back!

Bl
Review №50

Had a great experience! Friendly and inviting staff made my first eye exam very easy to go about!

Da
Review №51

Very friendly staff and great service! Would definitely recommend this place to anyone looking for a great eye doctor!

Lo
Review №52

Top Notch Experience all around. The office staff is friendly and welcoming. Dr. Reinders is smart, warm and really takes the time to listen to all of your concerns. They are wonderful with the oldest to the youngest of family members. They are the only ones we will trust with our familys eyecare needs.

Br
Review №53

I recommend Dr. Reinders to any one, that is looking for a friendly and knowledgeable eye doctor. The staff is very welcoming and helpful. My overall experience was outstanding!

Sa
Review №54

Hands down, this is the BEST eye doctor Ive been to! Fabulous customer service and the office is updated and so beautiful! Chantel went out of her way to clear up an insurance issue for me, and even gave me some trial lenses to hold me over until my appointment. Dr. Reinders was very personable, knowledgeable, and made the appointment enjoyable. He did a really thorough job screening my eyes, and I am so thrilled I found this office! If you are looking for a new eye doctor- this is the place to go!

Se
Review №55

First time at CFE and had a great experience. The staff was relaxed and engaged. Took the time to listen to our questions and offered valuable feedback.

Jo
Review №56

The office staff were great, as was Dr. Reinders, very friendly and personable. Ive never had an optometrist really explain what they were looking for in my eyes to make sure they are healthy, so I really appreciated Dr. Reinders taking some time to explain different parts of the eye and what he was looking for. Also, it was cool to see the photos they took of my retinas!

Co
Review №57

Great first time experience. Dr. Reinders was very personable and enthusiastic. I will definitely be returning in the future.

om
Review №58

Dr. Reinders and his wife Jennifer are very friendly. They make you feel welcome. Dr. Reinders did a great job testing my son eyes. I appreciate their time and patience the took to get my son the right prescriptions for his eyes.

Da
Review №59

For decades I had successfully worn soft contact lenses to correct my astigmatism and farsightedness. However, as my eyes aged, my prescription became very unstable resulting in frequent blurriness. Dr. Reinders noticed weakening and thinning of my cornea and suggested scleral contact lenses to completely cover up these unstable areas. The fitting of the scleral lenses was a process and it required several visits, but my vision is much more stable and clearer with the scleral contact lenses as compared to the soft lenses. Thanks for taking the time to clear me up!

Je
Review №60

The staff was very friendly and helpful, and Dr. Reinders was the best eye doctor Ive been to! I would highly recommend Complete Family Eyecare.

An
Review №61

I highly recommend choosing Complete Family Eyecare. Dr. Reinders and his team are very knowledgable and professional. The setting is clean and comfortable, and the service is second to none.

C
Review №62

I can always count on Dr Reinders and all the staff at Complete Family Eye Care for a good experience and quality care. Highly Recommend.

as
Review №63

I have nothing but great things to say about my visit with Dr. Reinders! The entire staff was so friendly and professional! Dr. Reinders was very personable and went above and beyond my expectations. He really took the time to get to know me and my optical needs and even showed me informative videos explaining the science of my concerns, which I really appreciated. I mentioned to him that I was new to the area and he returned with a listing of local businesses that he knows and trusts, for which I was very grateful! It was very apparent that the staff loves what they do and they helped me find the perfect pair of glasses! Dr. Reinders has really created a comfortable and positive environment where you feel more like a friend than a patient. I really appreciated all of the service I received and would recommend this practice highly!

Ch
Review №64

What a wonderful practice. I was very pleased with the friendliness of the staff upon arrival. Doctor Reinders was also friendly and utilized some very cool technology to check my eyes and get my prescription perfect. I bought a pair of glasses through Complete Family Eyecare using the Angies list special that I had purchased. I couldnt be more pleased with the quality and vision that I get out of the new glasses. I have a large astigmatism and Dr. Reinders has gone out of his way to trial different types of contact lens for me until I find the perfect pair. The amount of effort he has put into improving my vision far exceeds anything I have experienced from past doctors. I am very impressed with Complete Family Eyecare and definitely recommend them.

Kr
Review №65

Dr. Reinders is wonderful! He is so personable and takes the time to get to know you and any concerns regarding your eyes. His office staff is great too! They are very knowledgeable and help you with any questions you may have. The office is really comfortable and they make you feel right at home- they even offer you your own Keurig cup of coffee for the road :) Would definitely recommend Complete Family Eyecare to anyone looking for a eye doctor who truly cares!! Thanks for all you do Dr. Reinders and office :)

El
Review №66

I always look forward to coming in because Dr. Reinders and his staff are so welcoming and friendly. Dr. Reinders always makes it a point to connect with you on a personal level and explain to you what he is doing and what the results actually mean. It is clear to see he is far more concerned about you and your health than he is with making an sort of sale. It is such an open environment and you can tell Dr. Reinders and his staff genuinely wants to be there and help you with whatever you may need!

Em
Review №67

+ I received the best customer service! Everyone was so knowledgable. My 2year old had to come with me to my appt and everyone did such a great job helping me with her while I tried to pick out a pair of glasses. They gave her toys, water and even a cookie! I was so greatful for that!- I was a little disappointed in the selection of glasses. I would have like to see a few more colorful options instead of having to order them first to see them. But the quality of the glasses are very good!

Ka
Review №68

Dr. Reinders and his staff were very friendly and knowledgable. I was impressed with the service and eye care I received and would recommend them to anyone!

Ni
Review №69

So very impressed with Dr. Reinders and his staff. I was hit in the eye with a nerf gun bullet. My vision was blurred and I was unsure of what the damage would be. I called my nurses line and they told me to go to the ER and then an Ophthalmologist would be called in. Knowing that would take hours and be very expensive I asked about finding a direct Ophthalmologist. She told me I would never find an open Ophthalmologist that evening. I called Complete Family Eye Care, explained what happened and they stayed open for me. He was very thoroughly, they worked with me on a payment plan and I could not have been more pleased with my experience. Phenomenal to say the least! Thank you Dr. and Mrs. Reinders:-)

ke
Review №70

Dr. Reinders and team are extremely professional, knowledgable, enthusiastic, and helpful. I have had the pleasure of visiting Complete Family Eyecare for three years, and I plan to return each year. I strongly recommend going to Dr. Reinders for eye care services!

Ni
Review №71

Fast service. Friendly staff. Good communication.

An
Review №72

Complete Family Eyecare offers a great first time experience! The staff is welcoming and knowledgeable, and Dr. Steven Reinders offers a friendly, laidback service, while at the same time providing a thorough optical examination.

Ma
Review №73

Chantel, Tyler, & Dr. Steve are very knowledgeable.I learned a lot about the miracle of the eye.Chantel & Tyler were so helpful in picking out frames.The atmosphere is relaxed, friendly, & just all around great service.

Ha
Review №74

Friendly staff and very thorough care!

Ge
Review №75

Ive been seeing Dr. Reinders for years, beginning at Park NIcollet Clinic in Bursville. When he left the clinic I took comfort in knowing I could continue to use him for my eye services in his current location. Dr. Reinders is thorough but explains each procedure on a laymans level. At the new location he is able to provide additional tests that gives one comfort in their overall eye exam results. I also enjoyed the educational videos he is able to show you while you wait for your eyes to dialate. Dr. Reinders additional staff is courteous and helpful. Would definitely recommend him to my friends.

Ga
Review №76

Educational and enjoyable.

Information
50 Photos
76 Comments
5 Rating
  • Address:14120 Commerce Ave NE #100, Prior Lake, MN 55372, United States
  • Site:http://completeeyecaremn.com/
  • Phone:+1 952-562-8116
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–7PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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