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University Collision of Pullman
2530 S Grand Ave, Pullman, WA 99163, United States
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University Collision of Pullman
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Ka
Review №1

I would recommend University Collision to anyone. They were very easy to work with and even in a parts shortage they got my truck back to me in a good amount of time. My truck was near totaled and they repaired it back to new. I am amazed that they could do something like that in that short of time. They had great customer service and answered all of our questions. So glad we worked with them!

Em
Review №2

I had an amazing experience with University Collision! Randy and the entire team were incredibly helpful after my car got broken in to and my passenger window needed to be replaced. They were awesome in explaining everything that was going on and they worked with my insurance company which was amazing. They were able to work with my busy college class schedule which I was SO grateful for and were able to fix up my window within a few hours! Highly recommend them! Thank you!

el
Review №3

These guys are absolute legends! They are so friendly, helpful and professional. I would highly recommend them to anyone!

Tr
Review №4

These guys went above and beyond when fixing my 2008 Jeep Patriot.Pictures are of before and after. Hats off to the guys who got this done in 2.5 days! Highly recommend to anyone needing work done.Thank you so much!

Jo
Review №5

Randy and Andy at University Collision in Pullman were the best auto service professionals we have ever experienced with. When we drove from Seattle to visit Riverside State Park in Spokane, our BMW X3s windows got broken and things stolen. They temped-up the windows for free for us to drive back Seattle next morning. Super job and excellent people!

Sh
Review №6

I went in to get an estimate, the damage was minor and he turned me away to give me a better option, one that will save me hundreds of dollars. I appreciate how honest and overall what great people work here!

Br
Review №7

University Collision was the best experience Ive ever had dealing with vehicles! I had some minor body damage from an accident and they were awesome. They take walk-ins for estimates and work with your schedule to bring your car in when the parts are ready. They were very helpful at explaining what needs to be repaired and I didnt feel like I was talked down to because I am a woman (which happens). They finished the repairs in less than 3 business days and it was washed and waiting for me. I would 100% recommend!

El
Review №8

Excellent work. Amazingly precise detailing of a very dirty vehicle. Detail, wash, and a new headlight for 150. I was shocked and figured it would cost more like 250 (have had it done in Phoenix once - that was my comparison) Super job by super professionals!

Ha
Review №9

Got in a little fender bender and after getting quotes from different shops in town, University Collision had the best quote and more importantly, the best service. Randy was nothing but kind and took the time to explain things to me that Im sure he know like the back of his hand. Once they finished the body work, my car still needed to have the clear coat protector applied the next week, and Randy offered to come pick up my car, which made it really easy on me and I appreciated. Highly recommended!

Ha
Review №10

All around amazing experience from staff to the work done. I cant stop smiling when I look at my pickup.

Sc
Review №11

Very responsive and high quality work.

Ab
Review №12

They did an amazing job cleaning my headlight! thanks guys! you rock!

R
Review №13

I guess they are too busy with too many jobs to do. I never get my estimate for my car. I was told that I will get it at the same day but..?I still dont get anything after more than 2 weeks

La
Review №14

Great shop for any auto body damages. Prices are relatively cheap. The mechanics know what they are doing.

Ya
Review №15

The best. They left my car looking amazing!! Super helpful super efficient really nice staff

Ju
Review №16

I needed my bumper repaired so I went to University Collision of Pullman and they were great! They were really nice and kept me updated on my car/ when it should be finished, they also went the extra mile and removed some awful smudges I didn’t know how to remove myself- I would definitely come back.

KO
Review №17

Extremely professional, awesome staff.Went in for a windshield replacement and they not only had it available within 24 hours, but also gave me a great courtesy ride while the windshield was being installed.Easy to work with, affordable, and very friendly!

Je
Review №18

Works very well with insurance and local vehicle rental locations to make vehicle repairs a breeze. Fantastic customer service, and keurig coffee machine in the lobby to boot!

Re
Review №19

Great service and friendly staff! I had an issue concerning my car door, I called University Collision of Pullman and they were able to get me in quick and fix my car in under a day. Not only did they fix the car door to make it work properly again, but they also buffed my cars headlights at no extra charge. Randy was polite, friendly, and incredibly helpful when I had questions regarding caring for my car. I am very happy with my experience and I plan on going back for car detailing and additional body work. Thanks University Collision!

Co
Review №20

Such amazing customer service!! Randy went above and beyond with the repair to my vehicle. I couldnt be happier!!!

Ze
Review №21

Im not a car person so i naturally had a lot of questions. The staff here helped me with every single question I had provided with detailed explanation of what they were going to do/did with my car. They were very friendly and did an excellent job with the services done to my car. It felt brand new!

Ja
Review №22

Awesome customer service and Awesome work 💪

Ga
Review №23

Amazing staff and service. Went there to get a curve/dent in my car door fixed. They got the alignment right to stop it from causing friction with the back door and also gave it a touch up for no charge!! I got a free estimate if I want to make the door look like new. I will definitely go back in future if need be.

Ru
Review №24

Wonderful service! No appointment just dropped in with minor bumper emergency Randy took a look and in 45 min all was fixed, they even buffed headlights, washed inside windows and washed the car. When I stepped up to the counter to pay, he said it was an easy fix, no charge!!! Who does that in this day in age? Thank you for getting us back on the road to come home. Randy stated if she has any more issues to just come on back, they take care of Cougar students

Vi
Review №25

I was having some car trouble as one of my mud guards behind the front tire was loose and flapping about. Someone recommended that I check out University Collision and spoke highly of their services. So naturally I took a chance and checked them out. Im happy to say that they were extremely helpful and took care of the matter in less than half an hour and free of charge too!! Theyre good people! I would highly recommend them to anyone with any auto trouble.

Ju
Review №26

I have only had vehicles detailed here. I would say they do a four-star job. The times that I have had an issue they were very prompt to fix them. This is a good place to conduct business

Fr
Review №27

Visiting from out of town. Bumper had trauma from carport vertical support. Estimate->repair faultless. Done on time, excellent customer service thank you Andy.

Sh
Review №28

Had my daughter’s car fixed here after a tree fell on it. They did an awesome job and she says the car looks amazing. They were very quick and reliable. So glad I found them since I was unable to be in Pullman during the ordeal. Thanks Andy for being so patient with a stressed mom.

As
Review №29

They did a great job on my car! Went way above and beyond what they needed to do to fix it. Someone hit my car and the whole ordeal was stressful, but they were super easy to deal with and now the car looks even better than before! Thank you! I really appreciate all the hard work.

Kr
Review №30

Randy was very personal and friendly and took great care of us and did a great job on our car. I recommend if anybody needs work on your vehicle take it to University Collision of Pullman

Ja
Review №31

Amazing job! Marc was very accurate with the time estimate to get the job done, very easy to work with, he handled everything from an insurance standpoint and was very helpful!My car looks fantastic and was returned to me cleaner than when I dropped it off!

BR
Review №32

Wonderful work! I have had multiple vehicles touched up and have been very satisfied. Highly recommend!

Ja
Review №33

Very good experience. They were fast, affordable, and friendly. Stellar customer service-- above and beyond. I had an problem with a bumper cover and considered ordering a used one from a wrecking yard. They did a great repair for much less than it would have cost me to order one, have it shipped, and repainted. Highly recommend them.

Ty
Review №34

Amazingly helpful and very knowledgeable. Small shop with a lot of heart.

Jo
Review №35

These guys provide quality service and did an excellent job on my car. 10/10 recommend!

Ta
Review №36

This is a great place to go. They are very helpful and do amazing work!

Je
Review №37

I had a dent in my car and I took it in and they were able to fix it very quick for me. I would go back again if i ever had problems with my car again.

Information
32 Photos
37 Comments
4.9 Rating
  • Address:2530 S Grand Ave, Pullman, WA 99163, United States
  • Site:http://universitycollisionrepair.com/
  • Phone:+1 509-334-5822
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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