I want to be fair, and I have written so few negative reviews I can count them on one finger. I have to say that the facility is great. Purchasing a vehicle is totally stress free. The sales attendants are very pleasant, and management is extremely professional. When it comes to the service department, its a different ball game. They are professional, courteous, and they are even friendly. They offer snacks and beverages, which is very nice. The issue is that if you have to pay anything out of pocket away from your warranty, they hang you upside down until every penny falls out of your pocket. I had a battery terminal replaced, and it was over 200$. By the time labor was through (a battery terminal takes a few minutes to install), it was almost 400$. Great sales people, stress free purchasing, but sharks when it comes to service. They squeezed the cash out of me, and I own a brand new car. The Volkswagon dealer was very gracious in many ways. I totally regret buying a car from here. Only because of the money hungry service department.
The staff were VERY FRIENDLY!!! Daniel was awesome and showed me all I needed to know about our new Subaru Outback. Definitely would recommend others to buy there vehicles here! Plus there facility had everything you could ask for. Quite room for kids, a nice waiting/coffee area. Clean area all around. Thank you Harnish Auto Family for giving my family a safe vehicle to drive!
My second lease from this Subaru location. Went just as pleasant and smooth as my first time. This tells me no matter who you work with, everyone at this location is professional, efficient, and kind. I never feel like I have to bring someone with me just so I wont get ripped off etc at this place. Even though there werent very many cars to choose from at this time due to the current car shortage, they were able to find me exactly what I needed/wanted for the price range I asked for. Will definitely return for my next lease/purchase again.
Could not have gotten a better deal anywhere else chris Williamson took good care of me hooked me up and has continued to make sure my needs have been met. Overall it was an amazing experience so glad I went through these guys and Chris is an awesome person and super helpful and caring. Thank you so much Chris and everyone else involved 😊
I worked with Pablo and Ryan and was quick and very friendly. I started with Pablo on the phone (I live an hour away, wanted to go through their inventory) and he found the vehicle I was interested in. By the time I arrived he was busy with other customers so he set me up with Ryan who accompanied me as I test drove my FRS. Ryan was very friendly and we laughed the whole ride. My experience here has been awesome. Was a spontaneous last minute affair and I’m happy with it all.
This was my first car buying experience and as nervous as I was Pablo made this process seamless. They really lived up to the name stress free, from answering any questions I had about the car or the actual buying process to keeping me updated on the car as it was being delivered, Pablo covered it all and it couldn’t have been easier. Thanks again Pablo!
TJ is phenomenal and goes above and beyond! From start to finish I felt zero pressure and it was awesome. They found me a great vehicle for my first new car with very little wait and the overall experience exceeded my expectations. The staff had genuine welcoming smiles unlike the teaming hordes of ravenous salespeople you encounter at other dealerships. I would 100% recommend this dealership hands down.
Quick and easy process trading in our car for a new one. Pablo was excellent in helping us find the car we were looking for and explaining things about said car while simultaneously being a real-life GPS during the test drive (I get lost a lot). We were in and out within a couple of hours. A+!
Chris Williamson was great to work with. Told him what I was trying to achieve and he found me just the right car. His personality was fun and knowledge of the different vehicles was helpful. Thanks Chris!
They didn’t hassle me at all and they were extremely nice to me. I showed up an hour before they opened and the car that I came to look at was not even in their inventory yet and they helped me get into it before they even opened. Daniel was absolutely perfect in every way. I could not have had a better experience. Everything was awesome.
John Powers was fabulous. I was on a mission to get a low mileage Subaru Outback. I went to another Tacoma dealership and they offered an insulting trade-in on my car. Working with John was a breath of fresh air. He was straight forward, respectful, knowledgeable and offered us a good trade-in. I felt as a woman that he was giving me a fair deal. Great all around. Work with John.
This was an all around great experience from the get go. They kept an eye out for the car I wanted with the features I wanted, let me know as soon as one was coming and let me know as soon as it was off the truck. My sales guy Blaine was super easy to work with and fun to talk to. Comfy, welcoming facility without feeling too pressured on anything. Easy trade in. Thanks a bunch!
What a wonderful experience! From the moment I pulled into the lot I was met with several pleasant faces wanting to help point me in the right direction! I never once felt pressured to do anything I didnt want to or that today had to be THE DAY. I had the pleasure of working with Baylor. He was very knowledgeable and was able to give personal stories as he owns a few Subarus himself. Being a new mom I brought my stroller and a few other items to see space and such, Baylor was patient and answered any and all questions I had(which were a lot) He made me feel like I was talking to a friend and made me very comfortable. I drove into the lot in a 2004 Toyota Tacoma and left with a 2021 Subaru Forester Touring. I will never buy from another dealership again! Subaru of Puyallup, you will forever have my business and I will gladly continue to send more people your way. Thanks for being a friend and not pressing people! Keep up the good work there!
We had a wonderful time working with Chris! He was very thorough in the process for us. Easy and smooth to buy out our Forester lease, and Kim who worked on the financing, walked us through our paperwork easily. Both clearly had the ease, expertise, and experience in making sure the process was simple. Thank you again Chris & Kim!
I have been in the AUTO industry for 20+ years and have purchased several cars over the years. TJ answered the phone when I called on the off chance that they had the car we were after. They did not have it in inventory. He promised he would look and get back to me. He found one !!!!! Four other dealers told me they could not get it at all and a fifth told me it would be at least another week and had a $5000 second sticker. Not only did TJ find our car but it was in his possession within 48 hours and no second sticker... STRESS FREE was a gimmick I thought was corny. Honestly I cannot think of a better way to explain our experience. TJ was great from start to finish. He sat with me and we got to know each other while the finance staff did their thing. It was the most enjoyable car buying experience I have ever had. Thanks TJ!
Chris and the whole Subaru of Puyallup team was amazing! They helped answer all my questions and when a particular vehicle wasnt really working for me, he helped find me my perfect car. They really went above and beyond to make my first car purchase as smooth and painless as possible!
Austin did great wonderful service stress free I would definitely recommend seeing Austin at peninsula Subaru you wont be disappointed I worked with me we got everything situated and everything went smooth didnt have any issues the finance manager did an awesome job all around great service and definitely would recommend coming back and recommending people to go there
Chris was an amazing person to work with. This was the second time we have bought a car there. Would recommend them over any other subaru dealer.
This is the 5th car my family and I have purchased from this dealership, and we have been treated like family every time. This last time, we had Dawn help us find the perfect car, and she went above and beyond our expectations by being personable and making sure we were 100% satisfied. I highly recommend Subaru of Puyallup and please ask for Dawn to help you find your perfect car.
Chris Williamson has now helped me purchase 2 subarus and put the majority of my immediate family in them! Hes a great guy and I wont call anyone else when Im looking for a vehicle!
My wife and I were looking for a reliable pre-owned SUV to take us on a two week long road trip and we ended up starting and ending our search at Subaru of Puyallup where John Powers found us a certified Subaru Forester that he worked so hard to fit into the budget that we had in mind. I cant express enough how happy we are with this car and the experience we had with John at Subaru of Puyallup.
I went in to get a car repair done with no intention of buying a new car. When I was there every single person who helped me was wonderful! From the person in the service department, to the one who gave me my trade in value, on to Dawn who basically spent the entire day with me helping me find the right vehicle and figure out a payment plan that would work for my budget!Instead of spending almost 3k for a vehicle with almost 100k miles I was given close to 10k and unexpectedly walked away with my dream car. I’m Beyond impressed with Dawn and the entire crew. The care given and attention to my needs and details was incredible and so appreciated. Can not recommend her highly enough!
Everyone was very helpful. Answered all my questions easily and professionally. Pablo Medina did a Fantastic job! Highly recommended to come see him, if youre looking for a new car.
Ive bought two Subarus from Blaine Perry here and he made things, just as their slogan says: Stress Free!In fact, this is where I was finally introduced to my first brand new car. It was an absolute dream. I couldnt ask for a better or safer vehicle.If youve been to stuffy dealerships, you wont find that here. They have a good balance of casual and friendly paired with professionalism and helpfulness.If youre thinking of a new (or used!) Subaru, dont hesitate to go to Puyallup Subaru. Ask for Blaine!
Came in for a 2017 forester but left with a 2021 instead. Chris W was so honest and easy to work with. We paid less for a new Subaru compared to the used prices. Highly recommended!!!
Daniel really helped me find the car of my dreams! No pressure whatsoever. Great experience!
Wonderful experience, Austin Embody, our go to guy, was wonderful, friendly. And we felt stress free the entire time. I absolutely recommend Subaru of Puyallup off River rd. It was by far the best experience weve ever had car shopping, and we got the car fast. THANK YOU GUYS!
Great experience, Dawn & Mundo are awesome. True to the word of Stress Free. Thank you both.
My husband and I had the best experience here. They made us feel like family there. It was hassle free and no one was pushy at all. We will only go here from now on. Go see Dawn Abundis…you won’t be disappointed at all. She is AMAZING
Chris Williamson…. Let me start by saying this guy went all the way.Awesome service by everyone all around, and extra effort by the whole team to ensure I got what I wanted at a great price. If you want a vehicle this is the place to go… the Harnish auto family is legit.
What a fantastic buying experience. From immediately meeting Dima I felt as though we were already friends. Our test drive was not only fun (really, it was) it was also informative. Everything in the car was pointed out and explained hands on. Paperwork/financing was a breeze! I’m so excited with the purchase of my 2021 Crosstrek Sport! If you’re every in the market for a Subaru see Dima, you will not be disappointed!
Went yesterday to look at some vehicles and ended up purchasing my 2nd ever STi! I originally came to the lot to look at outbacks and crosstreks. Then I saw this beautiful STi on the lot and once I took it for a test drive, I knew this would be my second ever STi. TJ was very helpful through the entire process and was great at answering any questions that I had. Thank you to everyone working here, it truly was a stress-free experience and I felt like I got a great deal on my purchase and also my trade-in. Will definitely keep Subaru of Puyallup in mind for any future automotive needs.
I worked with Ryan Forstrom to buy a used Mercedes Sprinter. It was a great experience. Ryan went the extra mile to make sure the vehicle was in great condition. Its our second car from Subaru of Puyallup and Ryan has been our main guy both times. I cant recommend them enough.
AMAZING EXPERIENCE!I decided I wanted to buy a new car for the first time so I gave Subaru of Puyallup a call, Austin answered and made me an appointment. I was very unsure of what I could qualify for and was pretty nervous. Austin was completely personable and made sure I got exactly what I wanted. He made the experience exciting and stress free! Austin, Mundo and Willy were my little team and they got me exactly what I wanted! Hands down a great experience I had an amazing time from start to finish!
First off, everyone there is extremely nice and helpful in all aspects of my experience.Dawn was a breath of fresh air when walking into a dealership! I couldn’t have done this without her and all the effort she put into finding me a car that I love and also can afford
I had a great experience at Subaru of Puyallup😊Everyone was courteous and friendly, especially my salesman Pablo. He was so helpful and informative. He went the extra mile to make me comfortable and at ease through the whole process. I love my car.The finance department made me a great deal on my trade in and took care of the paper work in record time. (Wade) was also professional and courteous while closing up the sale.I came from Spokane to Puyallup for this deal and it was well worth it.I will recommend this dealership to all my friends. Thank you all for such a great experience. My husband and I have purchased many cars over the past years. I normally dislike dealing with the usual pushy overbearing salesman and financial departments of dealerships.👍Subaru of Puyallup is a great place😊
As soon as we pulled into Subaru, we were greeted by Daniel. He definitely made this whole process go by smoothly and got us into the car we wanted. When they say Stress Free experience, they weren’t lying. If you need a car, come into Subaru Puyallup and come see Daniel!
There are not enough words to show my appreciation for Daniel and the Subaru Team at Puyallup. I knew I wanted a dealership that reminded me of my hometown in Minnesota. A place that would remind me of home, and I found that in the team at Subaru of Puyallup.From my initial inquiry, to me driving off the lot in my new Outback Wilderness, it was a beautiful experience. I was greeted with a warm welcome. Daniel introduced me to everyone that worked there, and everyone was nice and greeted me with a smize. The process was pain-free, and they even got me the vehicle of my dreams ahead of schedule.Thank you Daniel, Cheyenne, and the Subaru of Puyallup Team. I am extremely happy with my purchase and how I was treated!
I had the best experience at Subaru of Puyallup! Austin Embody was super helpful and gave a ton of detailed information to make the deal a lot easier. He was thorough and was very communicative during the whole process and always responded quickly.
Two weeks ago I came in looking for a new Subaru. Dan helped me prioritize and find exactly the car we wanted and it even arrived early. It was easy to work with him the rest of his team (Kim in finance and Brian were the ones who also helped us) through the financing and purchasing process. They did not try to push me to buy extra features that I did not want but let me customize what to decline or add. Thank you for a painless new car buying experience.
Thank you Chris and the finance team for making buying a car with tricky credit so easy. Chris, from the moment we met, your dedication to customer service was truly genuine. I appreciated your patience and clarification on how you walked me step by step on my new car.Dear finance team, thank you for explaining every step of the paperwork with me.Subaru buyers, this is the place to come and get the royal treatment from Chris W. and his team.
When Subaru of Puyallup says they provide a Stress-Free experience. They really mean it. By far the fastest and easiest car purchase we have ever made. Pablo and Dima were great. They helped us find the exact car we were looking for, made the experience fast and simple, and made sure all of our requests were taken care of. I would recommend anyone looking to purchase a Subaru to stop by at Subaru of Puyallup.
I didnt buy a Subaru, but I did buy a used car they had on the lot. I called last Sunday to schedule a test drive and Daniel was very helpful. I wanted to check out a couple other cars as I was just beginning my search, so I didnt jump on it that day. I asked for the Carfax, and Daniel was kind enough to send it to me. On Monday, I wanted to come back for a test drive and Daniel wasnt there, but Dawn cheerfully obliged. She was upbeat and friendly without being sugary. She was funny, humble, and genuine, and I appreciated her willingness to help.I came back on Tuesday with my husband. By this time Id had the chance to test drive a few different cars, but none of them were in the condition or the price this particular car was. I did my homework and know it was a great deal.I dont know if they made much off this car since it had been on the lot awhile, but everyone I interacted with there treated me just the same as though I was purchasing a brand new Subaru. They even detailed my car before I took possession.Dawn was great and I never felt pressured or as though I was annoying her, even though I asked a million questions! Id totally recommend Subaru Puyallup and Dawn specifically. :)
Daniel was extremely helpful from the very beginning. He was so informative and honest which is not usually the case with salespeople. We felt in control the entire time and able to ask questions. We purchased a car we’ve wanted for a while and he made it easy and painless!
My son starting over was treated with respect and kindness! Pablo was the greatest on knowledge of the car and was attentive. The finance and sales team were nothing short of wonderful and helpful! Thanks
For starters Dima is the man to see when getting a new Subaru. Subaru of puyallup is a great lot and had many to choose from. I had called around trying to find a specific model and color and the other dealers said they had them! Then told me they were in transit or I had to order them. I specifically asked for on lot inventory.Dima had me hold on the line, and within a couple minutes had a car reserved and waiting for me to come check out. Good thing too. As we were doing paperwork and negotiating price there were multiple people walking by and checking out surely interested in it.Basically Dima made it happen.Great price-Great salesmanship-Great dealership-Happy customer.
Didn’t love trying to work with the internet remote team as there was a lot of run-around and when I actually came to the dealership, they still hadn’t tried for financing on my behalf—despite having provided the full application and letting the guy know though I was pre-approved I wanted other options to consider. With that being said, once I came in and met Dawn in sales I had a totally different experience. She was very personable and persistent about following up after I purchased, even though I was hard to reach. That said a lot to me about her customer service. Would highly recommend female buyers ask for Dawn if you want a comfortable, pressure-free experience! Loving my new Ascent!
Daniel “chow” helped put us in the vehicle that we wanted, same day no hassle. He was great to work with and didn’t waste any time—highly recommend this dealership & Daniel for any purchasing needs.
I was referred to Subaru Puyallup by Krystiane Oliver. She told me they would take great care of me and they did. I went in on the last day of the month and was very limited on time. They fit me in at the last minute even though they were busy. And got me out with my new car within a couple hours. Thank you Krystiane for encouraging me to take the leap.
Pablo Medina is crazy good at his job. He was fair, honest and kept his integrity and transparency throughout my entire experience.Buying a car is scary and stressful. Pablo and the fine people at Subaru of Puyallup couldn’t have made this experience better.Don’t hold it against him for being a New York Giants fan. This will be the first stop I make when my family is ready for our next purchase and I will ask for him every time.
Bought a new car yesterday from Puyallup Subaru and overall, had a positive experience. Got a decent trade-in offer. Worked with Ryan and he was awesome about answering questions and moving the process along once I’d made a decision. Not pushy at all. Financing came through with what I wanted. Start to finish, with test drive = 4 hours at the dealership. Only about 5 minutes of that time was negotiations - the bulk of it was waiting on the financial dept to get the paperwork together. Wish it was quicker, but overall, pretty painless.
Subaru of Puyallup is full of amazing personnel! Everyone we came into contact with was professional and wanting to help us out. Pablo made buying my first brand new car a stress free process. He always had answers and was super personable! Willie helped us with paperwork and made it a breeze. Everything was carefully explained and painless. 10 out of 10 recommend for a laid back car shopping experience😁
Went to look for a used car for my granddaughter today. Pablo was our salesperson and found a great car that ticked all the boxes for her needs. As usual, Subaru of Puyallup helped us thru the buying process seamlessly (this was the 3rd car I have bought thru them). My granddaughter also had her dog Emmett with her and he was so welcomed by everyone. Thanks Pablo for all your help!
Great experience at Subaru of Puallup.Hassel and stress free.Thank you Krysten for listening and sharing your Apple story (youll just have to visit her to find the meaning in that 😁). And thank you Ryan Forstrom for going the extra mile and getting me exactly the vehicle I was looking for.
Wow, this place was truly awesome. I came in looking at a Honda civic.. and I walked out with a Honda civic. They were straight forward, had me test drive, sign some papers, and I had a new car. My Salesman was Chris, He was Wonderful, he had a brilliantly positive attitude, and was very patient throughout the whole process. I would recommend heading here for any of you new car needs. the service was downright amazing!
By far and large the most stress-free experience of any dealership we have ever visited. Blaine was our sales rep and he was fantastic start to finish. He was very knowledgeable, very patient and kind every step of the way. We didnt feel any pressure or rushed to make a deal. He treated us like a friend. William was our finance guy. He went above and beyond. Even after we had gone to our bank for a pre-approved loan, he found us a better rate at another bank. What a team. I feel like they have set a very high bar and we will definitely being doing business with this dealership in the future.
The people here are so accommodating and will help you in any way that they can! Pablo and Justin Peoples worked with my busy schedule and it was so great working with them. I felt heard and listened to and would definitely recommend this dealership. Thank you Subaru Puyallup!
We bought a used Subaru Outback today from Pablo Medina at the Puyallup Subaru dealership! We had an amazing, stress-free shopping experience. Pablo showed us a great selection of vehicles in our price range and walked us through the entire purchasing process. The car was meticulously detailed before we left the lot with it. I would recommend this dealership to anyone looking for a Subaru! Ask for Pablo if you decide to check them out!
This was the easiest and most Stress Free car purchasing experience Ive ever had. Pablo was the most helpful and informative salesman ive ever dealt with. He gave me great hints and even his personal experiences with the features of the car. I highly recommend anyone to go to Subaru of Pyullap and ask for Pablo. Im extremely happy with my new car!
I originally leased my Subaru in 2018 from Subaru Of Puyallup and that was a great experience. Then I decided to buy it this past Saturday. I’ve never bought my lease before so I had no idea what to expect or do. My salesman, Andrew, was excellent in 2018 and this time. He is extremely knowledgeable about the car and the process. Since I have a baby, timing was really important to me. Andrew made sure to have everything ready for me before I arrived. Once I got there, I only had to meet with finance and be on my way. I unfortunately don’t remember her name, but my finance lady was wonderful and quick as well. I would 10/10 recommend Subaru of Puyallup to anyone and especially to go see Andrew!
When they say stress free, they ACTUALLY mean it. Easiest vehicle purchase we’ve made in ~30 years of car buying. Our sales person, Chris, was an absolute pleasure to work with. Honest, fair, and took the time to answer every question and show multiple vehicles and options.Truly an exceptional car buying experience. Thanks Chris!
Great dealership that will work with you on your price range. Dawn was extremely friendly, understanding and professional. Plus she was really nice to my son and not pushy at all. I highly recommend you give these guys a try and ask for Dawn.
This was my first Subaru experience and it was great! Anthony helped me get the exact car I wanted, even though it wasnt in stock at their location. Hes amazing! Also, thank you Pablo for helping me before when I couldnt decide on what to get!! Both of them are the absolute best and I could not be happier with my new car.
This dealership is amazing! Ren and Chris went above and beyond to ensure they could accommodate the purchase of our vehicle. This phenomenal duo are true professionals who understand customer service and rapport. Every individual I encountered at the dealership were passionate about customer first! Great job my friends, great job!
After dealing with a horrific car buying experience down the road at In N Out auto sales, Subaru (specifically Rachel and John) welcomed us in, listened to us, and helped us immensely. They made us feel safe, seen and heard - we were treated with a lot of respect, given all the info we needed and they set us up with a great deal on a better car. I highly recommend doing business with them, it has been a pleasure working with them and we appreciate being treated like human beings rather than dollar signs.Thank you Rachel and John!!!
My boyfriend and I just bought our first new car from Subaru of Puyallup today. Being first time buyers we were very nervous and had a ton of questions. Pablo made the entire experience so smooth and stress free. He went above and beyond to make sure all our questions were answered including questions we didn’t even think to ask. Wonderful experience, highly recommend.
I bought my 2010 Subaru from this dealership, I have had almost all of my car care done here and usually it is ‘ stress free’, anything longer than an oil change they have always offered, without any hesitation, a loaner car for the day, and this is why I have remained loyal to this dealership, because in the past they have always been stress free and accommodating. Today I called because my car is making an abnormal noise since having the timing belt fixed at this dealership. I was told by the girl on the phone at the service department on 8-27/21 that I could bring my car in to be diagnosed but I Had to stay the entire time it was being diagnosed which she told me would be ‘several hours’. I asked to get a loaner car for this time as I have 2 young children which staying at the dealership with would not be ‘stress free’, and several sports practices I needed to get them to that day, I relayed this to her but she reiterated that I couldn’t leave for several hours while it was being diagnosed. This was just an unfortunate experience today, staying for several hours with young children…..well I think anyone can understand how stressful that would be in a dealership lounge, no matter how nice it is.
My service advisor was Peter, he is wonderful! Professional, knowledgeable, and understanding. Very responsive with any questions I had and treated me with kindness. Highly recommend him and Subaru of Puyallup!!
A week ago I found the car I had been searching for. It wasnt a Subaru, but it was exactly what I wanted. A great place to buy a used car. Dawn took great care of me and walked me through the whole process. Everyone was very nice and professional. I felt respected as a single woman with no pressure. I would highly recommend Subaru of Puyallup and my new friend Dawn!
Subaru of Puyallup was the best Subaru car buying experience. They did not misrepresent their inventory over the telephone like other dealerships did wasting my time. The staff is very friendly and Daniel was excellent at getting us the vehicle we were looking for. In addition, he took the time to explain the complicated electronics in the new cars. He basically spent the day with us explaining everything the car could do. We also got better financing from them than what we brought with us from our bank! I have to say it was an outstanding experience.
Daniel is a great salesman that looked out for mine and my wife’s best interest. Made buying a new vehicle a breeze and fun. 10/10 would buy a car again.
I recently purchased my Subaru WRX with help from Blaine Perry! I came in stressed needing a car that meets my standards and Blaine understood me right away! He Helped me find my dream car and it was so easy. I’m so happy with my car. Customer service is extremely important to me and I’m glad that everything went so smoothly. If you go to Subaru of Puyallup, make sure you ask for Blaine!
Went in with my WRX needing to trade to something much more budget friendly. Chris helped me out so much, he was awesome and patient and swooped in with an amazing deal and awesome car when I told him I used to have an Impreza sport. It was a hard decision but glad I could have chris’ help through the process
I recently had a problem with my vehicle that I couldn’t afford to fix, and unfortunately my warranty didn’t cover. It worried me because I have a two year old son and want to make sure he is safe and sound. Jared, the manager at the service department was extremely understanding, and even helped to fix my car free of charge so that I had a safe vehicle for myself and my family. They offered me a rental vehicle in the meantime, and I truly felt like they cared about my family and our needs. I don’t know any other dealership that would go this above and beyond for their customers, and I’m very thankful that I purchased my Subaru here. Thank you for all you do.
Daniel was great! He was helpful throughout the process of purchasing and getting the car and had great service. Would absolutely recommend anyone to go see him!
Thank you to our car salesman Chow! We had the most WONDERFUL time shopping for our new car. He was absolutely amazing and always checking in on us and updating us on our process and how it was going. He than brought us snacks and drinks, making sure we were doing okay and letting us know an update very frequently. Which as you know when buying a vehicle they are very busy and we also were there during their rush hours. So we were very pleased to have found Chow.! We have a huge appreciation for him and will forever stay with Chow at Subaru of Puyallup. If you want a warm and welcoming salesman and want to feel right at home as soon as you walk in the doors, he is your guy!
If you are in the market for a new car, only dealership I recommend is Subaru of Puyallup. Justin Peoples is a great salesman and truly cares about his customers. My experience with Justin was stress free and very welcoming. The dealership is very clean and while I was there I saw everyone disinfect their areas multiple times. Skip all other dealerships and go straight here, you won’t be disappointed.
My husband and I showed up late one night to look at a car we saw online. Unfortunately it wasn’t available and Dawn was right there to help. She found us a car that was perfect for us and still within our budget. We kept her long past closing trying to tie up the loose ends and had our daughter who otherwise would have been fussy. Dawn was amazing at keeping her entertained and never made us feel guilty for being so late. We were her priority that evening. Overall, amazing car buying experience. We wouldn’t hesitate to recommend her to any family member or friend and would 100% go back to her again the next time we buy a car. If you’re looking for an honest, down to earth, and fun experience, go to Dawn!
I cannot say enough good things about this dealership. As a first time car buyer I was a little nervous to start the process. I had gone to four other dealerships before I ended up here and I was already feeling tired and defeated. Pablo was amazing - he helped me find the car that was right for me, wasn’t pushy, and was so kind throughout! I felt like he was genuinely trying to help me and was excited for me when I found a car I loved. My partner and I both commented that we felt relaxed and happy when we left. That’s super unusual for a car dealership! The positivity and kindness was present in the finance department, too. Ryan was funny, friendly, and incredibly considerate in the way that he presented information and options to us. The finance manager I talked to the first night also seemed very nice, I just don’t remember his name!I can’t recommend this place highly enough. I am loving my car and I will definitely be returning for any future car needs. These folks just go above and beyond!
Absolutely Amazing!!! That is the only was to describe our experience. They even have a kids play room that is obviously cleaned and disinfected regularly. Chris W. actually made the experience fun and super exciting, the way buying a car should be. And Willie N. made all of the numbers work and made sure we understood our options and the pros and cons of each one. The both fully addressed all of our questions and concerns while making sure we understood. There was no pushing, no talking in circles, and no pressure. Like their sign says, they are truly stress free.Update: The more we drive our new Subaru Forester the more we love it. They really helped us find the perfect vehicle for us!!!
Starting with Kari and the Internet Sales team through Andrew D. and Matt H. the entire car buying process was effortless. I used their website to identify the stock numbers for the vehicles I was interested in, and scheduled a time to stop by and test drive with Kari. Upon arrival the keys were waiting, set aside with my information. Andrew gave me a quick briefing about the vehicle before I set off, which was nice since this was my first time in a Subaru and there are some subtle differences. Once I decided I was going to purchase, I let the team know that I had arranged financing through my Credit Union and at that point it was an easy conversation about getting to a number we could both live with.All-in-all a truly fantastic car buying experience.
I have seen the worst of car lots and car salespeople. Now I have seen the best. Dawn Abundice you are the savior of the industry and there is indeed hope. I told her my experiences and expectations. She proceeded to meet and then exceed my expectations. She was honest and came through with what she told me she would. I didn’t have to fight a single thing. She followed up on communication and found answers when i asked questions. She was attentive to not only myself but also my wife and my 8 year old daughter. The second time we came back in to see Dawn she had coloring books for my daughter and truly engaged in real conversation with her where many sales folks will ignore kids and focus on the paying customer. My daughter is a huge fan of Dawn now and so are we. You want a car? Go see Dawn Abundice I cannot stress enough how happy we are with our experience. Thank you Dawn.
We had an absolutely stress-free experience buying a car from Ryan and team at Subaru of Puyallup. He made sure to communicate every step of the way and ensure we understood what everything was throughout the whole process. If youre looking to buy a Subaru, make sure its here! Fantastic experience all the way around!
My experience at Subaru of Puyallup was great. Anthony did an excellent job guiding me through the differences between cars I was interested in and eventually helped me pick my first car! The whole experience was great, and I’m thankful that Anthony and the rest of the team were there to walk me through it. It was quite a lot to go over and everyone involved really did make the experience stress free. Came in to look, left with my dream car!
Great experience, highly recommend seeing Chris W, he made the process very easy and straightforward. This is our second Subaru from Puyallup Subaru and we are very happy!
I had a great experience working with Dawn to buy my first car. She proactively communicated with me every step of the process, answered all of my newbie questions, and worked hard to get me a good deal and earn my business. I would certainly shop with Dawn and Subaru of Puyallup again. Highly recommended!
Ive worked with Chris Williamson with several different cars and through a different dealership. My experience with him this time was smooth as always and he took care of everything in an expedited manner. Hell always be the first person I call when I buy a new car. Also, shoutout to the staff of Puyallup Subaru for entertaining my kiddo!
I bought my 2018 Subaru Impreza from Ryan Gifford last week, and when they say stress free, they mean STRESS FREE! I have never had such an easy time buying a vehicle, and Ryan was such a great salesperson. I never once felt pressured or overwhelmed during the financing process. Additionally, after I brought my car home I noticed a few issues, that werent easily identified on the lot. I called Ryan and shared with him what was going on, brought my car back the next day, and they took what could have been an extremely stressful situation, and created yet another stress free situation. Subaru of Puyallup didnt just get my business for the foreseeable future, but also my husbands, and my parents! Thank you so much, Ryan and Subaru of Puyallup!!!
I had a very bad experience with the refund, it took me literally 10 phone calls to get “ approved “ I think, to get my money back. And they call them self stress-free dealer ;)
I recently moved back to my home state of Washington and my 2017 Impreza broke down and I was able to get it towed to Puyallup Subaru and they did a great job fixing the problems it had and there service hours are unheard of. 5am-9pm 7 days a week which is awesome.
It was the day before snowgeddon 2021....We called Subaru of puyallup explaining we had just gifted our daughter our 2006 Subaru forester LL Bean edition and wanted to trade in the Nissan Altima for another Subaru preferrably a crosstrek 2021 loaded. i was not going to be trying to drive in forcasted 8 plus inches of snow without a Subaru! Mark Angeloni was our sales rep and he made it happen without a glitch! We arrived at 3 and we were out the door by 5 with a brand new pearl white with black trim crosstrek fully loaded with the sharpest set of wheels that say Bring it to the fiercest ice and snow!. A big shout out to Mark Angeloni for a painless car buying experience :) Thank you also to finance manager Wade Finley.... A Truly Great Subaru Team at Subaru of Puyallup!
My husband and I had been discussing purchasing a new vehicle; as we travel often due to his military career. We decided we wanted a Subaru Ascent. Pablo was AWESOME!! He was so excited for us and very helpful with all of our questions regarding the vehicle, financing and making sure we found exactly what we wanted. We appreciated that we weren’t pressured or rushed into anything we weren’t sure about. His main concern was that we were making the right choice for OUR needs. Which is exactly what happened. He made the whole process quite enjoyable and stress free. We were equally impressed with his knowledge of all of the vehicle’s safety features, he took the time to explain them to us and answer all of our questions. It was pretty awesome when we signed the paperwork and we were welcomed to the Subaru family! We couldn’t recommend Pablo and the entire Subaru of Puyallup team enough, they are an amazing group and deserve 10 stars!
Hands down the best car buying experience. I reached out to Subaru of Puyallup because my work offers a VIP promotion to buy from Subaru and another Subaru dealership had told me no to using it. When I called Subaru of Puyallup they got back to me within an hour to tell me they would be happy to honor that promotion and when I showed up there on Friday Pablo and Daniel made the experience of buying a car effortless. The whole dealership was amazing with my kids and I. They explained all our options multiple times so we completely understood everything. I was so impressed they took such good care of us. The Subaru Ascent we purchased is the perfect fit for our family amazing dealership with outstanding customer service!