I like supporting local businesses! John arrived on time scheduled and completed the job. No sales pressure. He was honest and described exactly what was necessary to fix our garage door so it’d open again. He was very friendly and knowledgeable about garage doors. Ask for John for your door repair. Well done Dash Garage Door Repairs company!
My encounter with Dash Garage Door Repairs was like a breath of fresh air. The technician arrived on time, was courteous, and took the time to explain the issue with my garage door and what needed to be done. His prices were also very low. I will use Dash Garage Door Repairs again without hesitation. I would definitely recommend them to anyone who needs assistance with their garage door.
Splendid! My mum mentioned these dudes to me so I called them directly and was told they were very busy but they decided to schedule an appointment for me. My garage door was fixed in a timely manner and at a very reasonable price. Cant recommend this company enough!
This business does not have a legitimate office. The address is a printing business in Puyallup that according to the owner has been there for 40 years. A technician replaced the wheels that roll my garage door up and down, but In doing so, moved the entire door slightly to one side. Now when the door goes up and down there is a cracking sound where the door hits the track. I’ve called three times to the office and twice to the technician with no response. This company is not registered as a business in the state, nor is it registered with L&I along with another 1100 garage door companies. I trusted the ratings alone. Will never do that again!
I appreciate the warm support and service of Dash Garage Door Repairs from customer service to the gentleman that fix my garage. They was so helpful, empathetic, patience and friendly in addressing my concern and working with me financially.The gentleman did a terrific job in addressing my concerns with patience and giving me tips on how to better care for my garage door. They took care of my garage door and me cause i was a mess by letting me feel that help is here. So if you need your garage door fix or replace i strongly recommend Dash Garage Door Repairs you want go wrong!!
John is a great guy. He really helped and offered a solution to modify the door counterbalance and install torsion springs within the afternoon. He cleaned his working area and recycled. We will recommend Dash Garage Door Repairs to friends.
Excellent job! The technician came in a few Minutes ahead of the appointment and was still done ahead of the appointment time. He took a look at what was wrong and knew exactly how to fix it. He went ahead to lubricate the joints at no additional cost. He was honest, proficient and a true professional. No doubt I am keeping his phone number for any future needs and for any recommendation.
Our new garage door installation was easy, even though we had a very short and narrow garage opening requiring a custom door. There was a snag though, and due to misunderstandings on both sides, the incorrect door was installed. Even though it was a custom door, Dash Garage Door Repairs went the extra mile by having a second custom door built, and came back a few weeks later to install it at no additional cost. Its exactly what we were looking for. Thanks for your understanding, and willingness to make your customers happy!
Dash Garage Door Repairs owner was very knowledgeable and transparent with how the whole process works from start to finish. He sent out his guys same day I called and gave me my options on new garage doors. The service and attention to detail was great. I would recommend this company for any garage door needs new or just for repairs as there parts go above and beyond the standard parts the garage doors come with out of the box! Thank you Dash Garage Door Repairs.
Ken arrived exactly when he said he would. He was very knowledgeable, professional and personable and replaced the spring on the garage door in less than 45 minutes! He even gave recommendations of what to use to keep the door oiled, and also informed me of new garage doors in case we ever have to replace ours. I would definitely recommend Dash Garage Door Repairs for any garage door issues!
Our technician was amazing. Professional, efficient, friendly and polite. He did a great job replacing our garage door openers. Had called this company for a garage door repair, the technician was very honest and helpful. Clean work, and very professional. Definitely recommend this company. Reasonable pricing and very professional service. We are very impressed with Kens performance. 5 stars!!!
What can I say about the service I received from Dash Garage Door Repairs. Ken was professional, knowledgeable of the product, helpful, friendly and importantly was able to complete the repairs as noted in a timely manner. He kept me apprised when he assessed the garage door, what was needed and importantly timeline to get it completed. Because of his service, he has earned a return client. Dash Garage Door Repairs company is very lucky to have Ken.
Ken and his team came out and assisted with our automatic gate to our driveway. He knew exactly what was wrong with it and got it fixed within a week. We had to wait on the part which is why it took a week. Had it fixed in no time. He went out of his way explaining things about programming the gate to the car and how the gate worked. Very professional and honest about the work done. Definitely will use Dash Garage Door Repairs for gate and garage door maintenance.
Ken our technician was excellent. Fast, efficient, friendly and polite. He did a great job replacing our garage door openers. Had called this company for a garage door repair, the technician was very honest and helpful. Clean work, and very professional. Definitely recommend this company. Reasonable pricing and very professional service. We are very pleased with Kens performance.
Our garage door repair went smoothly and done in a very quick and efficient manner. The service technician was very helpful and so professional. His quote was accurate and the quality of work he provided was absolutely beyond our expectations. Very knowledgeable and friendly as well. I will definitely use them again.
I chose Dash Garage Door Repairs after interviewing and getting quotes from three companies. I found the technicians to be friendly, professional and willing to answer all of my questions. did a very professional job of removing the old door and then installing our new door including capping. The door has greatly improved the curb appeal of our home. We are happy we chose them.
My garage door fell apart on a Saturday morning. We reached out to Dash Garage Door Repairs by chat online and they called back right away. Customer Service was awesome. They sent someone out that afternoon to give us an estimate. We were told it could take up to 2 weeks to get the door ordered unless they had a door at the warehouse. They had one in the warehouse! We got a call the next night to set up to install the following Monday morning. I am so pleased to have a new working garage door so fast. I would highly recommend them.
My mum had a nice experience with Dash Garage Door Repairs I scheduled for an appointment late in the evening. They sent a technician who called me prior to his arrival. He was very professional and competent. I would highly recommend this company!!
Ken our technician was excellent. Fast, efficient, friendly and polite. He did a great job replacing our garage door openers. He arrived when predicted and gave us a good deal on the new system which he had already in his truck. He also explained the new gear to us and how to use it. We are very pleased with Kens performance.
My garage door started to act strangely and go up and down without me doing anything. The technician came out within 2 hours of me calling and explained what he thought the issue was. Since my door opener was nearly 15 years old, we decided it was best to replace it. He did the work on the spot and also installed a keypad. I cannot say enough about how great my experience was, I would proudly recommend!
Ken diagnosed and corrected my problem very quickly. During the repair he also spoke to me about future things that my unit might need and what to look out for. He also checked my garage unit as a whole to make sure that I needed no other service. After he left, I realized I had forgotten to check to make sure my light on the unit was working, and of course it wasnt. One quick call and Ken turned around and came back. If you need a company do garage door work use Dash Garage Door Repairs.
I called Dash Garage Door Repairs after seeing all the positive reviews on here. Made the call at 9am and I was given a 1-3pm afternoon window for the same day. Ken called me at 12:55 and said he was on his way. Very professional, polite and reasonable. Took his time with the work and ensured it was working by testing it numerous times. He was honest about my system and didn’t try to upsell me on the latest and greatest. This company is great and I will definitely call them when I’m in need of future services.
The repairman did not replace our broken belt. He simply reattached the damaged belt and charged $150 for ten minutes of work. Do not use this company. Absolutely insane.
This is the company to go to for all you garage door needs!! Phenomenal customer service, employee named Ken helped fix our garage door and was so thorough with everything he was doing, and made sure I knew how to fix small problems to avoid having to call for service if something small goes wrong in the future. So cool that they offer the knowledge to take care of the garage door, I couldn’t be more thrilled with my experience! 5 star service, oh and not to mention the door is running beautifully! Thank you Dash Garage Door Repairs!
This is our second time using Dash Garage Door Repairs and wed use them again if we ever need to! Our old door just gave out one day and Dash Garage Door Repairs came out right away. I knew I wanted a new door with windows, like wed purchased for our previous home, and a new opener. I was happy with the quote and Ken even fixed the broken door at no extra charge to make it operational until our new one arrived. Were very pleased with our new door and incredibly quiet opener!
My garage would only go down half way and was stuck and it was late in the evening. My neighbor asked me to call Dash Garage Door Repairs. I called them, and a technician came over and fixed it. He was so reasonable! Ive only lived in this house one year and the garage door was always very noisy, and now its not! He was pleasant and professional and I highly recommend him!
Awesome service.. after sales service second to none. I had an issue, i called at 6pm and got an immediate answer. Even more surprising is that my install tech was in a time zone 7 hours ahead (so 1am) and still answered the phone. She asked me specific questions and advised simple tests to try. Within a few minutes i had my answer and NO BILL. They are really customer focused, immediate friendly response and reasonably priced..oh she knew my name when i called and what unit was installed. Best customer service i have experienced ever!! Thank you Dash Garage Door Repairs!
The technician was very responsive about calling me back and answering questions, and came out on the coldest Saturday of the year to make a prompt and reasonably priced repair. We were very satisfied with the service. He was very professional in the way he handled himself and friendly too. I highly recommend Dash Garage Door Repairs.
Ken called as he was on his way and arrived on time. He did an assessment of my old garage door opener and explained what he was going to do to give it a new life. He replaced the worn out parts and did some adjustments within a very short period of time.He was very professional and knowledgeable in his work.I highly recommend them.
I needed my garage door serviced and a friend recommended Dash Garage Door Repairs. Called them on a Monday and Ken came out and installed a new opener for me the next day in a short period of time. He made sure I understood how everything worked and how to maintain my doors. These guys are quick, talented, and responsible. Highly recommended.
Bob from Dash Garage Door Repairs, door arrived on time at our initial appointment. He was very professional, courteous and patient. He took the time to inspection all aspects of our garage door and explain what needed fixing and why. I explained I had a deadline to get the door fitted and he accommodated my needs and was very understanding they moved appointments around to get me in earlier and really helped.Would recommend and use again
These guys are the best, and Ive chosen the wrong guys twice before these guys. Service tech arrived when he said he would, worked quickly, revealed several flaws in earlier garage door work. They also did a quality check of our other door, and found some things that were soon to break. They went above and beyond in programming all our remotes for the new door opener. Highly recommended, and Id do business with them any time.
I called in the morning to inquire about their services. I urgently needed a new garage door and in less than one day, I had new garage door installed. Their prices are very competitive and the level of service that I received was awesome! Thumbs up!!
I highly recommend Dash Garage Door Repairs. They are outstanding. Quick, fast and friendly service. I am very impressed. The customer service in the office was polite, as well. I will definitely recommend them.
Bob put in place a new garage door opener for us last week. He was great guy and a pleasure to have him around. Im extremely impressed by his expertise and the techniques he uses when working.. Very informative too.A big applause to you and will definitely spread the word about you all over!!
First time I have ever had to have garage door repairs and I will never need to go anywhere else. The price was the best in town, everyone was extremely friendly, and best of all our service tech Ken was great! He was extremely knowledgeable, quick, and showed/explained everything he was doing and why he was doing it! I appreciate the quality of their service, attitude, professionalism, and price!
Categorically Amazing!!They fixed our garage door about a year back for a great price. A year later we had another issue so called them again, they showed up and it was a very minor thing that need to just be adjusted. Bob was so nice and didnt even charge us for the minor fix. Would highly recommend these business!
Called to have a door opener replaced and the tech was at my doorstep in 3 hrs of my call. Repair person was very nice and did really good work and even helped program the remotes provided. Great team. Very accommodating and the easiest repair we have done to our home!
Their tech arrived as agreed and replaced the garage door track wheels with high quality replacements. His service was great and the door was restored to smooth operation. Excellent work.
Absolutely wonderful service! A brace on our garage door broke last weekend. Ken came and not only did he fix what was broken, he explained the problem clearly and fixed that at no additional charge. This is one of the best customer service experiences I’ve ever had. The price was much less than I expected as well. Fantastic job indeed. Highly recommended without any doubt!
Outstanding fast service, sound pricing and professional installation. They Installed my new single garage door in less than a week from my call. Everyone I dealt with was polite, pleasant and competent. Im totally satisfied with my economical door!!
Ken serviced our garage and he was fantastic! He was very accommodating in setting up a time that worked well for us. We just moved in two days before he came and he even helped moved things around in order to service our garage. His service was quick, but thorough and high quality, as well as he was kind and extremely polite! We were very happy with the service provided by Ken!
Couldnt be happier with this company! Bob is attentive and reliable. Ive called him over twice and both times he has been out the same day, he even remembered who I was! His pricing is reasonable and he does what he can to make his clients happy. I would recommend this company over and over again!
I had a VERY loud and low quality builder grade system before and was quite unhappy. I had Dash Garage Door Repairs come and install a new system and now you can hardly hear the door open at all! Ken is so knowledgeable, friendly and courteous I couldnt be happier. He took the time I needed to answer all my questions in detail and help me figure out what our best solution would be. I would (and will) recommend him this business to anyone in need!
Dash Garage Door Repairs was terrific to work with. They were the first company to quote on the work that had a solution that would allow me to keep my existing door and just replace the spring with a new updated system. It saved me a lot of money and they were reliable and punctual. A terrific experience.
I absolutely love my new garage door. Ken came out at my convenience and explained everything to me and delivered exactly what I wanted. The price was considerably less than I thought it would be and the technician did a great job; very professional and courteous. I highly recommend Dash Garage Door Repairs.
Ken came out to my house and installed an opener.I wish I could give him more than 5 stars. He wasnt pushy at all and ended up installing springs after the motor was done for preventative maintenance. We are very pleased for choosing Dash Garage Door Repairs and having Ken service our home.
We had a very good experience with Dash Garage Door Repairs.The staff from the operator to the actual installers were very nice and professional. I am very satisfied with our new garage door and the service that they provide. They were in and out within a few hours. I would recommend Dash Garage Door Repairs to anyone who is in need for garage repairs.
Called Dash Garage Door Repairs last night and left a message to have a repair scheduled.They called me first thing in the morning and had me early in the morning. Bob came out and repair my panel, and also put my door on track! Bob did a great job and now I can leave for work this morning with no hassle.
Dash Garage Door Repairs is excellent! From the office staff to the technicians, all were personable, courteous, reliable and good at what they do. They replaced my double and single insulated garage door with associated lift motors. All very reasonably priced and guaranteed. Highly recommended.
It was a pleasure working with Ken from Dash Garage Door. He is quite a professional and understood every item in place. He installed my electrical garage door and did a perfect work. The door is a source of security. They have set a friendly but a high security code that would prevent burglars from breaking in. Completely satisfied and would recommend unreservedly
My Garage door opener failed to operate on a weekend. Early morning I called them, Bob answered and asked some key questions to establish the problem. He came to do the job. My Garage door is fixed. Exceptional Service, reliable, practical cost, what else can you ask for. Wow!!
I have been customer at Dash Garage Door for 7 years now. Their services are always consistently excellent, response is in a timely manner, the staff is highly skilled and efficient in the ability to solve any given garage door problem. At no point have I ever had a problem with them regarding their services. I highly recommend them to everyone with any garage door need.
Ken checked our garage door opener and found it to be faulty. He replaced it with a new system. He was professional, efficient and clarified our options clearly. We would definitely contact him again if we have further garage door issues!!
Jim, a technician from Dash Garage Door did a great job on my garage door. He was on time, very knowledgeable and good at his service delivery. Am happy to give him and Dash Garage Door 5 star rating and will call again if I have any problem.
I woke up to a garage door that wouldnt open. I called and spoke with Ken. First thing he had asked was if he needed to come over immediately to get my car out. He then told me a time frame and was here on time. They were professional and prices were very reasonable. He not only fixed my door but also programmed 2 new remotes and adjusted both doors. Great Company. Would definitely recommend!!
We’ve been noticing that our garage door was opening slower than normal and it was also moving awkwardly. Mom decided to call Dash Garage Door Repairs. One of their garage door repair experts came after an hour and told us that the faulty garage door springs caused the problem. One of them is about to snap, so he replaced it with a new one. Kudos for the fast response and impeccable service.
Fantastic experince with Dash Garage Door Repairs! Got a free quotation over the phone. Same day repair.The garage was left excactly as found after completion of repair. The door was also serviced, so price was reasonable. Mark was kind enough to give us advice on how to keep the door operating smoothly and dint hesitate answering any questions we had. Definitely thumbs up. I would gladly recommend.
I chose Dash Garage Door for replacement of the springs of my garage door. Hey were very responsive to our initial call and every question we raised was politely answered. They explained clearly all different options before we made the order for the springs and the appointment was easily set. Thanks, Dash Garage Door for the excellent service.
Dash Garage Door you are indeed a life saver! I had an issue with my garage door on a Sunday afternoon when it refused to close. It got stuck in a way I couldnt be able to fix it on my own. I called in Dash Garage Door to try my luck and guess what, they showed up! Ken the engineer fixed the issue in a very short time and charged me a small fee! Impressive services guys and I wouldnt hesitate to contact you if I got stuck again.
What amazes me with Dash Garage Door is for their diverse number of products they have, wooden, metallic, roll over, electric just to mention but a few. Amazingly, their products are available and they are delivered to your doorstep for free!
I had a lot of questions lingering in my mind after my garage door all over sudden got stuck. I decided to call Dash Garage Door Company who informed me that might be the door opener that was faulty and sure enough that was the case when they sent their technician. It means that the technicians from Dash Garage Door know their job well and they certainly professionals.
BEWARE! I called a Dash Garage Door Company because of 12 five-star reviews on Google reviews. I setup a repair time with a range of 3 hours (8-11am) and was told I would receive a courtesy phone call 30 minutes prior to a technician arriving. I knew a spring had broken and was quoted over the phone a price range of 150-250. At the end of the time window and they hadnt showed up, I called Dash and was told by Phil that they were very busy and didnt understand how I was put on the schedule for that time frame. I rescheduled for 12-3pm the following day.The next day, without a courtesy call, a technician showed up in an unmarked van. Prior to starting any work, he provided the same quote of 150-250 for replacing the spring. During the repair, he recommended replacing the drums as they were old and worn. He said they were 65 each, 130 total. Im always skeptical of contractors selling extra, unneeded work, but I dont know much about garage doors so we went with his recommendation anyway. In my head, I calculate our bill should now be 280-380. The technician finished the repair and gave us a bill for 830! The technicians demeanor changed from friendly to aggressive and demanding. He wanted to be paid on the spot and was in a hurry to get to another job. At first he refused to let me speak with a manager.After reviewing the bill, I discovered two things that pointed to shady business practices. 1) First, we were charged 130 for the drums, plus labor on top of that. They claim this is normal business practices. I 100% disagree. When you get your car repaired, and they say it will be $100 to replace the starter, you expect a $100 bill plus tax, maybe a small fee for part disposal. They dont quote you $100 for the part, then charge labor, then add tax. Thats ridiculous. 2) Second, they replaced the second door spring without our consent. I understand that once one spring goes, the other will go shortly afterward but we have the pay the bill and get to make that decision. Then the technician claimed that my wife gave him the direction to replace the second spring, which is a 100% lie. The only direction he was provided was to replace one spring and the drums. Performing work that was not requested or directed and then lying about it is 100% fraud. Again, when you take your car in to replace the starter, they dont replace the starter and battery and then throw a huge bill at you! They ask if you want to replace the battery first.At some point during this, I called the Dash office back and spoke with Iris and said I needed to speak with a manager. I was told they were busy (no surprise) and that I would receive a call back. I asked for the name of the manager that was going to call me back and I was told it would be either Nate or Yosef. I was pleasantly surprised to get a call back fairly quickly, but the manager was neither Nate or Yosef. After some back and forth with this manager, I finally pulled out of him that he works for a different company and said they were a sub to Dash. He claimed this was normal for their business and I told him it is not normal business practices to intentionally deceive the customer on multiple counts throughout the process and sub out work without telling the customer.This review is based on Dash business practices, including the intentional deceit and missed appointment, not necessarily their work performance since another company performed the work. This repair was done in Bonney Lake, WA on 9/27/2018.