Ordered tires.... they came in a day later. They slapped em on, and I was off on my merry way. Staff was super nice.
Excellent service every time for the last 20 years is tough to beat.
Very bad service, I paid 29 dollars for a patch, and I told them to check the other tire and they did not, they just looked at it over the top and they say it was fine and it continues to lose the air. incompetent
Fantastic service, fast and well priced. Highly recommend for anyone.
Unhelpful, will tell you something is wrong but will not take the time to explain the issue. Do not waste your.time here
Gave me fast service and a reasonable price on tires. Staff was nice and helpful. It just needs more inclusive warranty bundles on tires (road hazard, free rotations, etc.).
The service was absolutely wonderful. They were able to get my vehicle taken care of quickly, even with me adding on a couple of requests.
This Big O Tire has a friendly staff and offers great service. They are always my first stop for my tire needs.
Had tire exchanged and they was decent on price and fast service got me right in and out thanks big o
I have to say that even though I spent more than I planned your sales associate made my shopping experience a pleasant one. She was kind, attentive, professional, knowledgeable and fun. I give your store 4 stars....it would have been 5 but your prices made me say OUCH....you guys need some deals, coupons, specials or discounts for seniors, military, first responders, etc.
Nice people great service good at what they do!
Yeah I came to pick up my car today and my leather steering wheel was covered in grease and grime.my brand new stick shift was covered in grease and grime. my door handle too. Owner of store tryed to clean it with a bottle of windex. Then tells me they should have put a steering wheel cover on. Im pretty sure the employee whom changed my tires has no respect for the vehicles that get serviced there. I will not be coming back. I work hard to keep my older bmw looking good. Not that it matters to big o no tires.
Went in for a simple tire repair, went to 2 other tire places in the radcliff area who would patch my tire for $20 but they were worried about scratching my black wheels. Went here and they said they would be able to do it but for $40 which is double what I would pay anywhere else... so I decided to leave and head up to e-town to get a better deal which Berger’s OK tires did it for $20 without scratching the rims... if they are charging double for a simple tire patch I can only imagine how much they are ripping people off with other repairs.
Big O got me in the door and out in under 30 minutes for two tire changes. Ran over a screw and called to see if they had my tires, told me to come on in, they had them. Reasonable prices and great service!
In and out! Great customer service!
Friendly staff and very fast
I had a tire problem late Friday afternoon and I stopped in within an hour of closing. They were incredibly professional and had me on my way within the hour. Outstanding service.
I went for a flat, they plugged it but over inflated my tire 42 PSI its only suppose to be 35psi, lost the valve cap & Just threw the donut back in back of my GMC instead of putting it back in the storage Where its supposed to be
I needed a tire balance and rotation for my 2001 Chevy Silverado. They took it in quickly and did the work quickly. Im happy with the work. Thanks, Brandon and others.
I scheduled online for alignment at 9:00 Steve calls says they cant get me in for over a week. Wake up with phone call from a Mallory giving me third degree because Steve has me on scheduled I tell her and of course Im the wrong one this is 2021 get your stuff together big O
The best place to buy tires or your car or truck look at in Radcliff ky ask for Steve or carl. Or Ray they will take care of you .
Great folks, fast, professional service.
Everyone was very friendly and had me out of there fairly quickly! They were busy but still got done in a decent time. Pricing wasn’t terrible. Customer service was fantastic from everyone!
Fast and nice. Let me look at the problem. I am handy cap and they help me. Great place
Big O Tires I think you so very much I really think highly of this place. The service is great and fast. By me being a female they have never tried to get over on me,because of being a female. For this I have mad respect for this place. All the workers are courteous and nice. They make sure to answer any questions you may have without getting mad or frustrated.
Oil and tires rotated. Quick and friendly service.
Friendly and fast.
If you care about your health or safety i WOULD NOT recommend this place. Im not one to leave bad reviews but this place took the cake. Not only do the employees think its ok to not wear masks or clean properly, but they will openly talk about how people who do wear masks are paranoid including their customers. They also will do the absolute bare minimum of a job. Brought my car in cause it had uneven wear on the tires so i knew i needes new ones, they didnt offer to do an alignment and when i asked them to check the alignment was told to bring it back a few weeks later so they could see if the tires were wearing oddly. Fast forward a month im in a overall much better shop and find out my upper and lower tie rods on both sides had been shot causing the uneven wear to happen again. All it took was a shake of the wheel for them to know that and big o couldnt be bothered to tell me i needed additional work. Instead slapped some new tires on and blindly ignored the root of the problem i came in with in the first place.
Samantha was very friendly and helpful and printed out choices of tires for me to choose from. Made my decision easy (I chose Big O brand). Only wish military discount was available.
Best big o tires on the planet worked there years ago as a cleaner upper by the way does Carl/Karl still own the place tell me to give me a call he was best buds with my dad Gary many years ago havent seen or heard from him since the memorial service!
Staff at Big-O were friendly and helpful. They were able to get my service done quickly. Greatly appreciate their service.
The people at the desk were great. But after I got a few miles away I noticed that the replaced the tires I need some and supposedly balanced the other 2 but did not check the pressure in them. Now I have 2 tires with 40 PSI, 1 with 33 and the last with 33. The techs need to get on their game.
Carl and his team are all about the customer always has
Friendly professional service. Family has going here for years for various services that they know us by name. Would highly recommend.
Friendly people and fast service
Great service
If you live in Hardin County this should be the big o you chose to go to because the other one in Etown, Everytime I took my vehicle within less than a something else became wrong with my car. Also the radcliff one all the employees are very helpful polite and they know what they are doing.
Fast service and caring people
Rude employees. Do not wear masks. If they do, its down around their chins a d not on their face.Do not talk to customers. Too busy talking to each other.
Great place to get your tires and oil changed. Samantha who I have dealt with has been patient with me on making my mind up as to which tires I want. With her recommendation and years of experience I have chosen to follow her lead.Thanks Samantha
Everyone was extremely friendly. The staff kept me informed and was very knowledgeable about any questions I presented. I am extremely satisfied with my service at Big O Tires.
I was visiting from out of state when I had two tires going flat. They had me fixed up in less than 40 minutes. They were up front with pricing. Highly recommend!
They had me in and out in 40 minutes
Needed a screw removed from a tire. They got me right in and took good care of my vehicle
Great place! They do a good job and today my card wouldnt go through their machine so the lady just kept my phone and let me drive my car down to the nearest a.t.m. Good people and awesome customer service. I even heard them talking to another customer calling her by name and asking about her husband who wasnt there......you dont get that often. Have been there before will go there again for any future work. Great job guys!!!! You rock!
I bought tires with insurance from the location in Louisville, close to my job. But the store in Radcliff is nearest to me. I recently went in to get my tires patched up, and first i was told, they werent fixable and then i would be charged a mounting fee. I questioned why if i purchased the tires with insurance. Long story short, i didnt get charged. But i had to go back two days later bc the tires were still not holding air. I was told to take it back to where i purchased them and that they only helped is bc it was raining that day. They definitely need to give the girl at the front desk some training in customer service and reread their store policy. Ill never purchase not return again to this location. They definitely ARE s short with their customers.
They stand behind their work and help anyway they can. God bless these hard working gentleman.
Friendly, fast a good prices on a variety of tires. I got the warranty on my tires and I tell you Ive had to use it twice recently due to nails in the tires. Totally hassle free! Been using Big O for 5 years. Check them out!
Ive had work done here for years, and it has always been done correctly the first time. I have never had to make a second trip for the same problem. Reasonable prices and excellent service.
The staff here are always so friendly and so willing to help. I bring both of my vehicles here for tires and oil changes.
Ive been going to Ken Towery for years. The past few times, Ive had a really bad experience. I figured Id give Big O a try, and Im blown away by the service I have received so far. I absolutely will be back here in the future.
As always super fast service. Very friendly 0 issues
I bought 4 tires from this store about a month ago. I was on my way to work and in a hurry. They got me in and out in 30 min. The workers were very congenial and fast. The price was less than expected. The tire warranty was excellent.
Staff are always friendly and helpful and get me out quickly!
Always have great service, prices and quick. Only place I do business when I need tires or service on my vehicles.
A great team of car care specialists. They always treat me as a friend and they are always looking out for my best interest.
Was in and out with new tires in no time at all.
Excellent price, service is amazing
Big O Tires in Radcliff is the best. Great customer service and product knowledge and quality work! I will never go anywhere else again!!!
Good service decent prices and good speed
Carl and Steve.are amazing! Best quality, service and work in the business!
I received great customer service and everyone was courteous and friendly.
I have never been disappointed when I have had to visit Big O at this location. Never a bad experience.
Decent service tires were changed in a speedy manner. Very quick acceptance check.
Will never go anywhere else so happy to have this Big O close to home. I always feel welcomed and enjoy waiting the staff is so kind and always makes me smile. If you have not been to this Big O you are truly missing out.
Good service. Fair price. Only negative was I had an Appt and they called to confirm it but when I showed up they told me they were running behind so the wait was fairly long.
Fair prices. Friendly professional staff.
Always in and oit in a hurry. Great service. Always looking for safety issues beyond what brought me in. Just great people.
At least two employees were wearing their masks below their chins.
The staff is always friendly and willing to help
I have used the Big O in Hardinsburg a few times (that is where i live) and was very disappointed but when I went into the one at Radcliff.. OH MY GOODNESS what a difference. The staff at the Radcliff store was so friendly. Found an issue with my tire light that the Hardinsburg store couldnt figure out (even tested my tire sensors) which was the fact My front tires were worn to the dangerous level and once we replaced the tires the issue with my tire light was resolved. I highly recommend the Radcliff Big O.. 5 stars!!!
Damaged friends car denied it made up ever excuse they could. do not recommend
The Big O team advised me on tires, installed them quickly and got me back on the road in under an hour. Very professional and helpful.
Good service n funny conversations!
Workers are very honest and genuine 😋.The prices are right and service is fast
The only place Ill go for tires! Good folks with excellent service.
I have never been there before the rental car I was in was in need of a oil change and this is where I was told to take it. Very nice people. My wait time was not long at all.
In and out within 2 hours no appointment 4 new tires not bad
I was very pleased with the tires and alignment I had done
Asked to get the tire pressure checked and was told it was an hour wait. Went to Ken Towerys in E-Town and they checked it right away. They were just as busy, if not even more busy.
Got me in and out quick.
The service was pretty bland, kind of short when she (Amanda perhaps?) was speaking with me, which is neither here nor there. Usually that doesnt bother me. The real issue came after I got two new tires from your company. I had a blowout 2 weeks later, and went to a Big O in Springfield, MO. They told me I didnt order the road hazard warranty so I was SOL and needed to just purchase another tire. I thought that was ridiculous, being as for one, I was told I was fine and ready to go at your location in Radcliff, but even aside from that, why was I not offered an additional warranty? I definitely would have paid. I always get my tires from Big O, if I am at home in Springfield, or if I visit family in Radcliff or E-town, so it surprised me that they would not offer something when in the past it has not been an issue. I called the Radcliff location and was told all I had was a warranty for rotation and balancing. I told her I wanted to know why I wasnt offered the hazard warranty, and she fumbled a bit, then told me the tires I picked just didnt have it as an option. For one, I didnt pick a specific tire, she did, and for two, again, why was that not disclosed to me when I bought them? I just spent hundreds of dollars with you to purchase two new tires, and then had to turn around and buy ANOTHER tire for over a hundred dollars because your specialist didnt tell me everything I needed to know. Had she told me that up front, I could have gone to the Elizabethtown location instead, to get tires that came with proper warranties. As it stands, this solidifies the fact that my family and I will never purchase tires through Big O ever again. Weve been long-term customers that have always used your company, even when we lived in the Brandenburg area. This is ridiculous.
Great service
Excellent service, friendly staff and knowledgeable. These guys are outstanding and would recommend them for any tire or alignment issues.
Consistently good service over several years. This company - and especially this location - has been my go-to for all basic service and maintenance for the bulk of the past decade.
Was in and out in no time at all. Friendly fast service. Very pleased
They replaced my 4 tires in under 30 minutes. The price was fair couple dollars over Walmart but the fast service justified it.
The dudes behind the counter were cool and the mechanics do good work. However..... I was kinda turned off by the rude younger female that works behind the counter. First she was about to let me go without paying the other half of my bill which was over a grand. But I dont roll that way so I let her know her mistake. After I paid I thanked her and she ignored me.... I said it again and was once again ignored. I just spent $2000 dollar in there, and saved her butt by being honest and get treated like trash. Lol. Please train her on manners.
Even though I showed up 15 mins before close they still helped me and where very helpful
Great place with great deals on new tires. Usually you can find discount coupons but not all locations will accept them.
Friendly and timely service. Always a good experience. 🙂
Fast effective affordable and reliable service..
The best service. Staff is fantastic. Never a problem. I LOVE Big O in Radcliff Ky.
Quality and service you can trust
Even though they where closing they took the time to get my car in and put new tires on it great service.
Didnt have the tires I wanted but I had to have tires so I bought what the had in stock. Great service and fast.