On May 10, 2021, I received an email quote for a brand new vehicle with an odometer reading of one mile from a Capital Auto Group dealership. By clicking on the vehicle in the email, a Capital Auto Group website showed the vehicle as in stock.I also found the same vehicle with the same Vin number listed for sale and in stock by Capital Auto Group on a third party website.As the pricing was very, very good, I called to purchase the vehicle. I was told the vehicle just sold, but was informed of another vehicle I should purchase for many thousands of dollars more.I asked for the same deal on a similar vehicle. I was told I would receive a return phone call and did not.The next morning, the vehicle on Capital Auto Groups website was gone. In its place was Vehicle Not Found. The car had been disappeared from the internet.Having saved screen shots and the original email from Capital Auto Group containing the Vin number, I acquired a CARFAX disclosing the vehicle was sold by Capital Auto Group in 2019 to a Personal owner, with Title or registration issued and First owner reported which was then serviced elsewhere twice and was last reported to have 10,643 miles on it at the end of 2020.After an Estimated length of ownership of 1 yr. 5 mo., Capital Auto Group still had the unobtainable vehicle on their website and used it to misleadingly advertise with an amazing price.Bait and Switch advertising is a form of fraud. I was baited through an advertisement about a vehicle sold more than a year ago by the Capital Auto Group store which sold the car. The ad led to a phone call, only to discover the deal and the car was not available. Then, the store attempted to sell the something similar with a much higher price.How many other Capital Auto Group customers has this happened to?How many other consumers have been duped by this practice?It is terribly disappointing to encounter such dishonest behavior.

Fantastic Auto Group!