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Randy Cavender Motorcars
5000 Old Wake Forest Rd, Raleigh, NC 27609, United States
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Randy Cavender Motorcars
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Es
Review №1

Out of all the dealerships I have dealt with Randy Cavender Motorcars is the best! Randy is so nice. I must have called him a 100 times and he answered the phone every single time, even when he was out to lunch!. They are straight up and will help you get in the car you want Jeri the office manager is awesome and so efficient. Thank you Randy I am loving my Truck and if anyone in my family needs a vehicle, I am sending them your way!Aisha

Ch
Review №2

The Best of cars. The best of customer service. I have bought multiple cars here and have always been happy with them.

Ca
Review №3

There’s a reason Randy has no bad reviews. Thanks for a great car. 🌟

Tr
Review №4

Very friendly and personable place to find a good car. The staff was also very honest and told us which cars to avoid when we were comparing a few... Definitely not something we have seen everywhere. They also smile and actually shake your hand which is also hard to find these days.

Rh
Review №5

My experience buying a car from Randy Cavender Motorcars was awesome.What a relaxing experience to buy from someone who makes you feel at home. There was no pressure to buy but when I decided on the Volkswagen Beetle Classic, Jerri, the office manager had the paperwork ready to sign in less than 30 minutes.These people are genteel, honest, and just great all around.I would recommend this dealership to anyone wanting a fair price and great customer service.

Al
Review №6

You don’t stay in business for 20+ years if you are not doing anything other than an amazing job; and that’s exactly what Randy does at his shop. I have researched over 70 cars to find the one I wanted for the right price, and I know most people won’t do that, and that’s ok. However, if you want to make sure you are buying good quality vehicles with a superb customer service, look no further than Randy’s. He took care of my needs and made sure I was leaving with a car that I liked, and it that was well taken care of (believe me I had it thoroughly checked with a trusted mechanic). As the photo from his office can confirm, this place is a true GEM! Thank you Randy! I will definitely be back for my husband’s next vehicle.

Pe
Review №7

Excellent dealer, sells nice clean older high mileage cars. He has a nice inventory and a great eye for picking great rides. A very personable gentleman who really goes the extra mile for the customer. I bought a 2003 Cadillac Deville from him and love my car. Highest recommendation!Pete Bromley

Ro
Review №8

We bought 3 cars from Randy Cavender. We bought a 2011 Chrysler 300, a 2011 Cadillac SRX4 and a 2008 Chrysler Sebring Hardtop Convertible. We have found that Randy is honest and a man of his word. When he says he will do something, he does it. He had a great selection of vehicles. Thanks Randy!

Te
Review №9

Could not have been any better. The fastest I was ever in and out of any dealership with a vehicle. I definitely recommend them to anyone.

Sh
Review №10

My wife loves GMC Acadias. I did research and found that the transmissions were bad on those SUVs so I had reservations about purchasing one. Being that it was her birthday I broke down and Purchased a 2008 GMC Acadia from Randy. Beautiful car fully loaded with only 49,000 miles. I asked about warranty and Jeri Lynn informed me that all sales were AS IS, which left me with more reservations. Drove the vehicle 65 miles back home with no issues. The next day my worst fears were realized.The transmission would not respond.I called Randy he told me not to worry he would handle everything and get me satisfied. He picked the car up and was in the process of purchasing a used trans (no cost to me) for the car.I asked if we could purchase a reman trans instead and he accommodated that request even though it would mean the car was on the lift until the trans arrived. When the trans arrived Randy had it installed and flashed and called me to pick it up.Car drives like brand new and Randy stood behind his product and worked with me until I was satisfied.I recommend this dealership to anyone.He has a lot of high end inventory fairly priced and will work with you if you do have a problem. BTW ask Jeri Lynn to play the red guitar on the wall for you shes a prodigy .

Bi
Review №11

Great ambiance, nice customer service, and overall a good place to get an used vehicle

Fr
Review №12

Just purchased my second vehicle from randy. Last year we purchased a Lexus ES350 from Randy which has been absolutely perfect. it had high mileage, and we were concerned, but his vehicles are maintained beautifully, not to mention if you encounter any issues upon purchasing he makes it right! Yesterday I took delivery on a Lexus LS460. Again, he took care of me from beginning to end, and has even made contact with me today on a holiday (July 4th) to make sure everything is good. A friend of mine has also purchased a vehicle from here with nothing but good things to say about it. Please dont hesitate to purchase a car here. He is the ONLY independent used car dealer i will EVER go to.

Se
Review №13

Amazing service! They really do take care of you at this place!

Ed
Review №14

Went there to look over 2 cars, 1st car excellent condition 2nd just in not cleaned . Looking at them for my brother. He is negotiating price as I write this post

G
Review №15

WoW, just WoW. This had to be the easiest purchase I have ever made. Seriously, I have had drive thru orders take longer than this transaction. I purchased a beautiful Camry Hybrid from Randy. As I had to travel to make my purchase, I called and we set up everything over the phone that morning. I had my final number in hand with a trade within 15 minutes of my original call. When I arrived at the dealer, the Camry was freshly washed and ready for the test drive. No wait, No haggling prices No 50 annoying sales people trying to make a commission!! I was treated like an old friend and not another car buyer. This man knows how to run a business!! Highly recommend.

Ja
Review №16

If you are looking for a used car I highly recommend checking here first. I have bought 2 cars from Randy. The first car I purchased for 4000.00 and we drove for 150000 miles. I just recently purchased a Subaru and I am happy with this car as well. Randy has high quality cars for a very reasonable price. So easy to buy a car here, this is nothing like the Capital Blvd & 401 used car lots.

Cl
Review №17

Randy and Jeri-Lynn were amazing, helpful and knowledgeable. I bought my car from them in 2018 and it has been an amazing vehicle. Ever since I bought the car, they have been responsive and helpful with everything Ive needed.

Mi
Review №18

I had an amazingly easy time buying my car. I had done my research and knew what car i was looking for. I saw Randy’s post on CarGuru and went to check it out. Unfortunately the one I wanted to see had just been sold but he had a couple of other options lined up for me of the same condition, make and model. The moment i sat in the car i ended up buying i knew it was the one. From that point, Randy and his staff made the buying process as painless as possible. From setting up the loan to filling out the paperwork for the bill of sale to getting my tag transferred, they went over and above getting me into my car. I would highly recommend them. They have cars in the budget for anyone in the market.

Ce
Review №19

This is my first car buying experience, and Im so thankful to have had at Randys! He is very warm and laid back, and he is not trying to pressure you into any sort of agreement. We were interested in a 4Runner, and he let us take it out to lunch and worked with us on the price. The car itself is in great shape and we are so excited about taking it home this week! Cannot say enough good things about this business- fantastic, quality cars, great prices, and even better customer service!*To add to this review, we had been driving the car for about two months when the check engine light came on. I took the car to our mechanic and was quoted $2,300 for repairing an obscure part of the engine. I panicked and called Randy, who immediately told me to come to his shop. When he and his mechanic looked at the car, they discovered it was the gas cap and replaced it within twenty minutes. The check engine light went off right away and it runs great! Not only do Randy and Jeri-Lynn create a comfortable space to buy a car, they nurture their relationships with their customers and continue taking great care of them. Cannot say enough great things about them! Thank yall for everything!!

Ch
Review №20

I recently moved my daughter to Durham and we purchased her a used car from Randy Cavender Motocars before I returned home to Indianapolis. Randy is honest, fair, experienced, and personable and truly impressed me as an owner who is most concerned with having a satisfied and loyal customer. His office manager, Jeri-Lynn, was friendly, courteouse, diligent, and extremely efficient and thorough processing our paper work. We were all warmed and welcomed and treated very much as family through the entire purchase process. Randy and his team has truly earned our trust, respect, and loyalty and my daughters will return whenever they are in need of an automobile. I only wish Randy could service my future automobile needs here in Indianapolis!

T.
Review №21

I have been looking for a Lexus 350 for sometime within my price range. I happened upon Randy Cavender Motorcars and that was my lucky day. I received amazing salesman attention from Jeri-Lynn who was a dream to work with. I was impressed with her professionalism from start to finish. I would highly recommend Randy Cavender Motorcars for any possible vehicles in your future.

Le
Review №22

My wife and I are extremely satisfied with our buying experience. Randy was excellent to deal with. We had an issue arise on our way home with the vehicle we purchased. When I called him he didn’t hesitate. He said to bring it back and he would fix it. He stood behind his sell and I would highly recommend anyone looking at purchasing a vehicle to go see Randy and his staff.

Ro
Review №23

We live in Fayetteville and became acquainted with Randy when we lived in Raleigh. When it came time for me to buy a car, we came back to Randy. Even during this virus crisis dealing with him was not a crisis. We love the car and look forward to doing business with Randy again. Hes got a good reputation because he earned it over the years. Thanks Randy for helping us with our Cadillac.

Ry
Review №24

I purchased my first car from Randy. I received excellent service from him and his team. When I noticed a leak during my test drive, Randy insisted on fixing it himself and refused to charge me for any of the parts or labor. I’ve never had such a good experience with car trader. I went to more than five dealerships before him, but none of them half as helpful or reliable as Randy and his team. I highly recommend their business!

Ta
Review №25

We were buying a car for a 16 year old. We wanted something safe, reliable and fun. We had looked at 20 precious cars at various locations. From the moment we walked in Randys Auto lot we knew this was the place to be. Randy and his staff went well above to make us feel comfortable in choosing a car for our daughter. They were kind, personal and honest with us from the start. We left saying this is only place we will EVER buy a used car. And we mean it. You wont meet a more honest and kind man selling used cars.

Ch
Review №26

Ive purchased many used cars and trucks over the past 41 years, and I can sincerely say my purchase with Randy Cavender Motorcars was absolutely the best that I have ever experienced! No pressure, very accommodating, strong patience with laid back, but professional interactions. They provided all my purchase service needs (A-Z) . Not only did I purchase a car from Randy, Jeri-Lynn, and Brandon, and drove it home over 730 miles (with no problems), I feel that I have life long friends as well~!!! I am very satisfied/happy with the whole experience~!!! Thank you Team Cavender ~!!!

St
Review №27

Great experience with Randy and team in my sons first car purchase (a 2006 Solstice). Apart from the good price, the teams interaction with my twenty-something son really impressed this dad. Jeri-Lynn in particular was personable and direct. In walking my son through the paperwork she watched for unasked questions and proactively offered clarification where she thought he might need it. I particularly liked her eliciting a promise from him not to drive faster than his guardian angel could fly! My son had a great first buyer experience and Ill certainly be back to Randys when its time to purchase for my daughter. Highly recommended.

Ri
Review №28

I was looking for a Toyota Tacoma for my husband and found a great deal on a 1999 Tacoma at a website in Raleigh (Randy Cavender Motorcars). We drove 4 hours to test drive the truck. He opened early to accommodate our work schedule. Mr. Cavender was not a pushy salesman and he was very helpful. Once we decided to buy the truck, he offered to get a cosmetic part for the arm rest from Toyota for us. We have been very satisfied with our purchase.

Bo
Review №29

Randy Cavender Motorcars is amazing! My daughter was moving to NC from the west coast. I found the perfect car online from Randy and easily, but thoroughly, did the transaction by phone. But what was amazing was their care and service to ensure we were accommodated two weeks later when we picked up the car. They stored the car for the two weeks. The car was immaculate. We were picked up from the airport. Because the transaction was remote, they did all the DMV work so we were all legal and ready to go when arriving. Amazingly friendly and competent. I cannot recommend them highly enough.

St
Review №30

Great place to buy a car

An
Review №31

Randy is fabulous. Between my husband and myself, we just purchased car 13 and 14 from Randy. He is not your typical car salesman at all. He is well informed about the vehicles he sells and if something is not right, he will fix it. He is friendly and trustworthy as is the rest of his staff. We highly recommend you go see him.

yv
Review №32

I saw a 2013 Mini Cooper on on line. I had been looking at so many. It was the best looking car with the lowest mileage and a couple years newer than most others for a better price. Jeri stayed late after a super busy day to help me. They are fixing a couple little cosmetics items the had already have the parts for. No stress no worries. Best place to buy a vehicle. The cars are not auction or salvage vehicles. Good quality selection.

La
Review №33

I was looking for a car for my son and found Randy’s dealership on CarGuru. We were looking for a certain car and the plan was to visit three dealerships. Our first stop was at Randy’s. From start to finish they gave us EXCELLENT customer service and went above and beyond to make us feel welcomed. Not to mention, we got a great deal for the car and ended up not visiting the other two dealerships. Whatever the occasion, I would recommend Randy Cavender’s dealership for your car buying needs.

he
Review №34

My experience at Randy Cavenders was unexpectedly amazing! 5 HUGE stars. I just moved to the area from Texas and was looking for a dependable older car. We found my 1996 Toyota Camry on a website that directed us to Cavenders. My father was dubious about looking for a car at an independent dealership and was mostly convinced that wed only have luck with a larger (but way more expensive) trusted dealership name. I felt doomed to pay a bunch of money for the car I didnt want.Boy were we wrong. I found my ideal car (the 1996 Camry!) in great condition at a price that was actually affordable at Randy Cavenders. Randy is incredibly personable, and friendly, and the office manager, Jeri Lynn, made the (usually exhausting) purchasing process seamless and easy. I had no problem hanging out while we finalized the details. Even the office space is fun. Theres a parrot, large plants, and a modern/retro decor vibe. Friends or patrons would step in while I was waiting just to say hi to Randy.I feel so lucky to have stumbled into this gem and would HIGHLY recommend that anyone looking for a car (and a fun time!) stop by Randys before entering the run around of other dealerships.

Al
Review №35

Best experience purchasing a car ever! Daughters first car, an 08 Lexus, exactly what she wanted. It is a beautiful car, great quality and purchased at a very fair price. Owner and staff are honest, very patient and treated us like family. I highly recommend them and they will always be first on my list. Much appreciation!

kb
Review №36

Just had a wonderful experience purchasing an Acura MDX for our daughter. Prices are great and financing was a breeze even with the banks closed!!! Highly recommend them. Thank you Jerri-Lynn for your assistance!!!

Al
Review №37

Its always difficult to find a genuine honest good used car dealer. We just found one. The place is clean the cars are top notch. This is where you use the term previously owned.Got a great vibe from Randy throughout the transaction. Will definitely shop and recommend to friends and family.

Ja
Review №38

If you are looking for a used vehicle, do yourself a favor and just go there now. Randy, Jerry-lynn and the rest of the staff were amazing. I bought a used truck and they addresses a few items that needed to be fixed, for no charge. The price and condition of the vehicles are great. Randy Cavender Motorcars is the type of dealership you would expect in North Carolina...Nice people, nice vehicles, and excellent customer service. They are amazing, far better in every way than most of the used car dealerships you will visit in Raleigh around capitol Blvd. Just go there!

Ma
Review №39

I was searching for a car when I found Randy Cavender Motorcars, primarily because the online reviews are so positive. Randy is one of the hardest working people I know, but there is a laid back, no-pressure approach to his business that is extremely fair and honest. Randy is one of those people that everyone likes, because he is so straight-forward in his approach. They found me a great car for the money, addressed a few inevitable issues that arose. As a result, my wife and I will definitely be going back again! I highly recommend them.

Aj
Review №40

If I need or want a car again I will be back. No haggling or pressure. Mr. Randy and Brandon are both great customer service. He is good people.

Cr
Review №41

I can’t say enough positive about Randy and his staff at Randy Cavender Motorcars. He had just the car we were looking for my daughter and they got us in and out quickly so we could drive it home in time to surprise her. I would recommend them to anyone looking for a used car. Very personably, professional and honest.

Sh
Review №42

I was recently in a car accident and finding a car has just been a long and complicated process. We found Randy 3 days before we had to have our rental back and he has just been great. The most honest salesman we have EVER come across and after we signed all the paperwork, he did almost $1000 of work on the car at no charge before we came to pick it up. If we ever need another car, this is where we are coming hands down. Just a great guy all around. Need more like him!!

Je
Review №43

Saw the car online, but was wary of a small dealer. Saw the great ratings, and called Randy to talk about the car. He was super helpful over the phone, and even more so in person! He was a pleasure to work with, and made the effort to go above and beyond. Gave a fair price for a vehicle, and was able to take care of a few preventative maintenance items for us as well. Highly Recommended!

Wi
Review №44

I had been shopping for nearly a month for a decent used car for my wife to drive. I pass by Randy Cavender Motorcars almost daily and finally decided to stop and take a look. Bob was kind enough to assist me. I explained what I was looking for as far as make, model, and price. Bob immediately walked me over to a 2005 Lexus that fit the bill perfectly. Bob got the keys and left me with the car to look it over at my leisure. Later, Bob got me a dealer tag and let me take the car for an extended test drive...alone. I was gone for over two hours. When I returned, Bob greeted me at the door and simply asked how I liked the car and if I had any questions. I told Bob about a couple of minor issues with the car and he immediately agreed to have them fixed. Two hours later I returned with my wife. We signed the paperwork and left with our new car which had been detailed and the two issues I pointed out had been repaired. We got a great car, in great condition, at a great price, and with no drama, no games, and no bait and switch. I cannot imagine I will ever buy a car anywhere else.

Da
Review №45

We just purchased a 2013 Toyota Highlander from Randy. This is our second from his dealership. Five years ago we purchased a Lexus RX330. The sale that time was so flawless and why we had no hesitation going back to Randy to buy the Highlander he offered for sale. They even delivered the car to us 1-1/2 hours away from Raleigh. I cant say enough good things about the way he conducts his business, quality of used vehicles offered and the way he treats his customers. Great job Randy and team!

Ma
Review №46

Although we dealt with a small issue (non-mechanical) that took a long time to figure out, our experience at the dealership was top notch.This was my sons first car purchase and it was a positive one, honest and friendly. We cant say enough good things about the staff and the business. The quality of the vehicle my son purchased is outstanding.

Ma
Review №47

I recently bought a vehicle from Randy Cavender Motorcars. It was a pleasant experience from start to finish. The staff is friendly, knowledgeable and not pushy. I am very happy with the car and they did me the great favor of taking my old clunker off my hands for an acceptable price. I would highly recommend this business to others in search of a good used car.

Ba
Review №48

Our family purchased 2 cars from Randy in 10 months. Both experiences were stress free and the customer service was excellent. The cars were exactly what we were looking for, well priced and very reliable. I highly recommend Randy Cavender Motorcars if you are looking to purchase a used car. Jerri Linn did an excellent job preparing our paperwork quickly and accurately. Will definitely use them again and share their name with our friends.

Mi
Review №49

Really fine transaction. Had the make and model I was looking for. Felt like I was being given honest and complete answers to all my questions. Had plenty of time with test drive. Arrived at a price and closed without dickering. Very competent support with tag and title application. Continued to be helpful even after deal made.

Ja
Review №50

I didnt really want to write this review. Much like Im afraid that everyone will find out how good my favorite underground music group is and suddenly everyone will be talking about them. But these guys are too great not to get the word out. Had a top notch hassle free buying experience. Randy and Bob are a class act, their cars are a fantastic value, and oh yeah, they have goats outside the office...which you can feed. If youre looking for a used car, do yourself a favor and check this place out.

ro
Review №51

Best experience I ever had purchasing a vehicle. I live in Alamance County, was searching for a Honda Pilot. Randy had just what I was looking for. I drove 50 minutes to his dealership.My wife and I were treated like royalty. I would definitely drive to Raleigh again. It was well worth it.

Sh
Review №52

I am so glad I ran across Randy at Randy Cavender Motorcars! I have been looking for a newer vehicle for the past 3 months and knew exactly what convertible I wanted and couldnt find it. From the 1st time I called Randy he was friendly and helpful. It took me 5 visits to the dealership to make up my mind to purchase and Randy was super patient and answered all of my questions and addressed all of my concerns. I have purchased many cars over the past 10 years as a single woman and Randy never once treated me like I didnt know what I was doing. I have owned several of the same vehicle and this one is by far the cleanest of them all and priced well. I would recommend and send anyone to visit him and will be back when it is time to trade in and upgrade my winter vehicle. I would suggest stopping by and seeing if he has what you are looking for an if not, see if he can find it for you. In addition to Randy being an amazing owner he hires great staff as well. Jennifer who prepares the sales paperwork and goes over it was delightful and made handing over a load of money less painful :) Thanks Randy and team!!

Sh
Review №53

My husband and I could not be more pleased with the 1999 Lexus RX300 that we recently purchased from Randy Cavender Motorcars! Randy and his team did everything possible to make our auto purchase a positive experience! Jeri Lynn was so helpful in setting up all the necessary paperwork that we needed to complete the deal. If you want to make sure you get a quality product and exceptional customer service- visit Randy Cavender!

Va
Review №54

I purchased a car from these lovely folks last month and Im so glad I found them! When I arrived, right away Bob made me feel welcome and was super helpful. Everyone there was wonderfully accommodating which was such a relief after dealing with insurance company stress after my old car was totaled in an accident. They were even happy to take me to return my rental car! Thanks again!

Me
Review №55

Randy went above and beyond any car dealer to get my family the car we wanted, and needed. I will never buy another car from a different dealership. I will recommend him to everyone I meet, that needs a car. Our first car we traveled over 14 hours to get from him. This truck we are in is amazing. We traveled this time 3 hours, now that we live in Myrtle Beach. Once again Randy thank you so much for everything. We love Randy canvender motorcars.

Da
Review №56

You NEED to come here before you buy a car. The customer service is five-star. They are the nicest people, and are so easy to work with. My wife and I went in looking for a nice used car at a good price, and we ended up buying an AMAZING car at a GREAT price!They were so very helpful, every step of the way. I cant recommend this place highly enough!

Vi
Review №57

Best auto purchase experience ever! Randy Cavender is a true gentleman and the most honest and forthright car dealer I have ever met. Randy stands behind his sales and will do everything in his power to make it right. Contract Specialist Jeri-Lynn is the icing on the cake: where other dealers waste your time with the paper-work process, Jeri-Lynn has all the documents prepared ahead of time for a fast and pleasant transaction. Very efficient.

Fr
Review №58

We have found there are still very good car salesmen in the world, one being Randy Cavender! We have just had the best experience with Randy and his staff helping us to replace and purchase a 2006 Lexus 400H. I cant say enough for Randys help and kind attention to our needs. Fran & Larry Hemmings, Cary, NC

Jo
Review №59

One of my best Used Car Purchase experiences ever. Randy and staff are awesome. They are willing to work with you to make you comfortable with your purchase and also go above and beyond. They were able to assist with financing, and work with us on a price that fit into our budget. No back and forth hassle; we were truly in and out with time to spare. I recommend Randy Cavender to anyone looking for a quality used car at a fair price. They are top notch dealership!!!

Da
Review №60

Has been over a month since I purchased a 2006 Toyota 4runner from Randy. For my first car purchase the experience was all you could hope for, Randy was more than willing to address my many comments and concerns. His office was expedient going through the buying process which helped given I live out of state. This dealer has quality cars and quality in the customer experience, would recommend those car shopping take a look at what is available at Randy cavendar motorcars.

Ch
Review №61

Theres a reason for the 4+ star rating. We needed a car since our family has done some surprise expansion and we needed it asap. Think Mazda 3 to SUV. I wanted to walk alone on the lot to poke around and see what my options were. I saw one, asked Bob for the keys and he tossed them to me and let me go about inspecting the car. I liked it, Bob didnt bother me while I was tinkering around. However, I knew since I didnt have a clue at what I was looking at, I called my mechanic. We showed up again 20 min before closing, on another day, and Bob stuck it out while we test drove it and inspected it from head to toe. Never pushed us in any direction, just had info and asked if we needed a glass of water in the meantime. Needless to say, I brought my wife and 14 month old in to buy the car. My toddler played with Olive the guard dog and the purchase was painless. Minus having to spend money I guess... Great experience compared to my last used car purchase. Then the cherry on top was they detailed it and dropped it off to my pregnant wife while I was at work the next morning. Class act Bob and Randy. Put this place on your short list to visit while car shopping. Youll be happy you did.

mi
Review №62

I chose Randy to manage the sale of my vehicle through a Sale by Consignment. He had a buyer in less than a week after posting my SUV online and in multiple trade publications.Randy and his staff handled the entire process including turning my old license plate back into the NCDMV and providing me with the necessary paper work for me to apply for a refund on my personal property taxes.It was a great experience that achieved better results than a trade in would have generated or my attempt to sell by owner.

F4
Review №63

Randy and his team were amazing!! We felt taken care of and valued. He was honest and respectful and made every effort to ensure our vehicle was in the best possible condition and that we were happy! I highly recommend Randy and will look there first for our next car purchase.

ML
Review №64

My brother, who lives in AZ, was in an accident that totaled his Toyota SUV. Unable to find a decent replacement in his local area, he broadened his search. He saw just the car he wanted on Randy Cavenders website, with all the options he needed, at a very good price. Dealing only by phone and email, he felt confident enough to buy it. My bro flew here to NC with his wife, picked up the car (which was spotless, even better than imagined) and, after a nice family visit, he drove it all the way back across the country. He was delighted with the honesty, professionalism, and courtesy he received. And, he loves the car, has had no problems with it.

Sh
Review №65

Great dealership, wonderful service, couldn’t ask for a better deal

Li
Review №66

I would highly recommend Randy Cavender Motorcars to anyone looking for a quality used car. Randy and his team made the process so easy without any pressure. He answered all of my questions and even went above and beyond and threw in some extras. It was a great experience!

Kr
Review №67

My fiancee and I went in to purchase a 2nd vehicle for our family as our family vehicle broke down 6 weeks after our son was born in June (we are a family of 7 now!) and it took us down to just our small vehicle that barely holds myself, my fiancee and 2 kids... we went into Randy Cavender (because all of the awesome reviews)... Randy & Jeri-Lynn were wonderful and were able to put us in a new (to us!) vehicle, that holds all 7 of us comfortably! They worked hard and took care of us like we were family. We will definitely be sending our friends and family to Randy Cavender for their future vehicle needs... Our Expedition was our first vehicle from them, but it will not be our last! Thank you again!

Fl
Review №68

In more than 40 years of purchasing cars I have never had a more pleasant car buying experience. No pressure, great selection and a friendly atmosphere and a sales staff that wants to work with and for you, not just for themselves. Definitely stop by and meet the staff Bob, Jeri-Lynn and Randy. Personally, this was the best auto purchase I have ever experienced. I highly recommend Randy Cavender Motorcars to any one looking to purchase a car. You will be changed by the quality of people and courteousness to be found here. I rate my purchase as 6 stars out of 5.

Me
Review №69

We went by Randy Calender Motorcars to look at a used Subaru but once we got there the dealer said he was not selling it anymore due to the repairs it ended up needing (only discovered by these cold temperatures). Although we did not end up buying from Randy Cavender Motorcars the help we received from them was nothing but generous. We talked with him about a Subaru we had seen earlier in the day and he was a huge help in pointing us in the right direction. I would recommend this dealer!

rb
Review №70

It gives my wife and I joy to write a Five-Star review for the way Randy went so far beyond what was expected as well as what he was legally required to do. We were drawn to his large selection of Cars, Vans, Suvs and many special cars. His online inventory presents close-up pictures that takes you through the inside and outside in great detail. We choose a Town & Country Van –for the right mileage, color and price. Randy assured us it was in great working order. We tried it out and made the deal. Here is where Randy could have simply closed the deal. We signed the paperwork stating that we trade “As Is.” When we got home we realized that the low-beam head lamp was not working. We called Randy and he said that he would make it right not even mentioning that he was not obligated to. He sent someone to drive the one-hour and a-half to pick it up and carrying it back to put a head-lamp in it and then delivered it back to us. He even supplied us a vehicle to drive while the whole process was being taken care of. We thought that was it but two months later we started having trouble with the same head-lamp. We called him and he said to bring it back to him and he would “make-it-right.” Not one word again about that we traded “as-is.” He had a lot of trouble getting the part sent over-night. Again, he sent us home in another vehicle to use until he got our van fixed. He got it all back together the next day and we were amazed again that he was so willing to go beyond what was expected. Thank –You Randy for your sensitive heart toward other’s needs! We honestly have no reservations in declaring Randy Cavender’s Motorcars has our five-star ratting!

Mi
Review №71

Im not one to be hyperbolic, but this was by far the best car buying experience of my life.Trust is the most important thing when identifying where to buy your car. Trusting the person selling it to you is even more important than the make, model, mileage, or CarFax report. When you can find that trust, along with a car that checks the boxes (make, model, mileage, clean CarFax), then it changes everything. Randy is the guy that changed our lives when it came to buying a used car.My sister recently lost her husband and, due to financial circumstances, was going to lose her car as it was being repossessed. Having purchased many cars in my life, I wanted to help her, but I live way out in Portland, OR. I researched Yelp and Google Reviews to find somebody reputable whom she and I could trust because I wasnt going to be there in person to kick the tires (physically or proverbially), and ended up finding fantastic reviews of Randy and his team.Randy and I spoke over the phone, identified a few candidate cars which made sense for her, and she drove them and ultimately settled on one. He helped her take it to a mechanic for inspection and made the process of getting the car up to sales condition a real breeze (he really really went out of his way on this...it was amazing). He did everything above and beyond what I would have expected, and he even provided the car below ask (and allowed me to pay electronically via wire transfer).The experience left me a bit teary-eyed...and Im not kidding, which is hard to admit when youre a 64 230 lb guy who grew up in the South. The way he treated my sister with empathy and helped her get through this most difficult time by making sure she has the transportation she needs to work and raise her two boys was pure amazing.Anytime she or my brother need another car, were not going anywhere else. Heck...I might even buy a car from him and drive it cross-country back to Portland!

T
Review №72

Bob Banic gave use the best car buying experience we have ever had. Friendly, great inventory selection and no pressure to buy. Very much impressed us when he came out on the lot with the keys to the vehicles we were looking at without us having to ask. Got us into a new vehicle, no hassle and helped us with the loan and car insurance process. If in the market for a great car and wonderful car buying experience, go to Randy Cavender Motorcars.

Gl
Review №73

I purchased a car from Randy Cavender Motorcars about two months ago and it was a wonderful experience. I was a bit skeptical and had a lot of questions. Every one of my questions were answered and I was left feeling a sense of comfort and peace. I was pleased with the customer service provided; and, how immaculate my car was when I picked it up. Something extra was thrown in for me which really meant the world to me. That says a lot about Randys character. Randy Cavender Motorcars is dedicated to making purchasing a car a truly great car buying experience and I definitely would recommend them.

Jo
Review №74

The best experience buying a used car. Bob, Jerri-Lynn and Randy all run a top notch shop and are very helpful. When we had a problem, we brought the car back and they fixed it...no questions asked! And when it comes to financing, there is no one better than Jerri-Lynn! She knows how to get it done...We will definitely buy our next car from them as they are very trustworthy, kind and give you that hometown feel that you look for in a local business.

La
Review №75

Randy was absolutely amazing to work with! My husband and I have been looking to trade in one of our vehicles for a used truck for several months and found exactly what we were looking for on Randys website. We decided to drive in to Raleigh to take a look at the truck and met Randy as he was opening up for the day. From the moment we met Randy, I knew we were in good hands. He gave us the keys and let us take it for a test drive and even stayed later so we could travel back home to get our vehicle that we wanted to trade in. We have had terrible experiences at dealerships in the past and always constantly felt like we were being pressured to buy the vehicle. He is genuine and really wants to help everyone out. This has been the best experience we have had with purchasing a vehicle! If you are looking for a vehicle, I highly recommend you visit Randy and let him help you out. You wont regret it!

An
Review №76

Excellent customer service! Randy went above and beyond to meet my expectations! Whenever speaking to a car salesmen, you just never know if you can trust anyone, Randy and his team has earned my trust and my business in the future! GS Lexus 450H

ja
Review №77

I contacted Randy on a Saturday night through CarGurus about a Jeep Grand Cherokee that was in his inventory. He called me back on Sunday to let me know that the vehicle was still available. No other dealer has ever done that. On Tuesday morning as I was on my way to his dealership from New Bern, I received an email from CarGurus that the Jeep I was interested in had sold the day before. Since I was almost in Raleigh (2 hours away), I decided to go to Randys dealership anyway. That turned out to be one of the smartest decisions Ive ever made. Friends, take my word for it, if youre in the market for a gently used car, SUV, Crossover, or pickup truck, you owe it to yourself to see Randy Cavender before you decide on anything. He has something that many car dealers dont ... PEOPLE SKILLS. He understands that if he doesnt take care of his customer, then someone else will. Randy and I made a fantastic deal and I got a great Lexus RX300 to drive as a result. Hes been in business for over 40 years! Hes doing it right!Everybody working there was just GREAT !!I Highly recommend Randy Cavender Motorcars of Raleigh to anyone who reads this review.

Br
Review №78

I was referred to Randy by my mechanic of 15+ years - he knew Randy all those years and highly recommended him for his knowledge, ethics and integrity and said Randy would steer us straight. He was absolutely correct. Randy and his team were great to work with and found us the car we were looking for. They were very professional and not pushy. I would go to Randy and his team again if I am looking for another vehicle and highly recommend them to anyone else.

Do
Review №79

Randy Cavender and his team are true professionals. I have purchased 6 or 7 cars from Randy over the years and always have a great experience. I purchased my son a car this week and once again we had a great experience, Randy allowed us to look around and drive different cars my son was interested in. We also looked at other dealers in the area. Based on the personal service and service after the sell we decided to purchase my sons car from Randy and his team. Great Cars & Great Service.

Je
Review №80

We met Bob and Randy the week before last in our quest to find our son the perfect first car. We wanted something safe, reliable and comfortable while staying within a budget. They got us in the perfect car and made us feel at ease through the entire process without pressure or hassle.Without a doubt, we WILL be back.

Sy
Review №81

Randy was considerate, honest, and very helpful. I now have a pre-owned Subaru that I absolutely love driving. He let me test drive the car all the way to my mechanic and then was more than willing to service the vehicle with its 100,000 mile marker needs. No charge.I have been very pleased with my vehicle, and very pleased with the service at Randy Cavender Motorcars.Highly recommend this place!

Br
Review №82

Randy and crew are the best.....sent my son to go check out a car I was in interested in and they treated him so well, that I went in the next day to purchase car. They financed me even with my so so credit. Definitely recommend them. A great group of people who go way above and beyond to help you get the car that you want. Would give 100s of stars if I could. Cant say enough about how great they are. You will not be disappointed by going there.

Me
Review №83

Randy is an awesome guy! I would rate him a 10 out of 5 if I could. He goes above and beyond for his customers and he really is just an honest and sincere guy. Buy a car from Randy and you won’t be disappointed!

Ge
Review №84

Great place to buy a vehicle. Straight up and honest !

Da
Review №85

Great cars, a tad pricey, but Randy is a cool guy. Randy will also help you find what youre looking for, in your price range.

no
Review №86

Best car dealership in town by far. Bought several cars from Randy and been more then satisfied thus far. Every staff member at Randys make you feel like family and will go above and beyond for you needs. You will not be disappointed!

A
Review №87

For a luxury used car experience, I would highly recommend Randy and his team. From day one, he treated us with respect and gave us his best customer service. I can honestly say that he went far above what most used car dealers would to make sure we were satisfied with our pre-owned Lexus. We are highly satisfied customers and will purchase from him again. Thanks, Randy, for a great experience!

Jo
Review №88

Nice guy although car we test drove had a puddle of water in the driver compartment. Did not buy here.

St
Review №89

I had a great experience buying a Lexus Rx-300 from this dealership. I found the car, negotiated the price and had the car bought in a couple of hours. This is a no pressure, friendly, straight forward place of business. This is the second car I purchased from this group. Ive found them to be honest and reputable.

Na
Review №90

After 6 long months of looking for a car for my daughter, we finally found the perfect car at Randy Cavender Motorcars. I told him what she wanted and he found it. He was very friendly to deal with and very accomodating to our requests. I think we purchased a great car and got it for a fair price. I would highly recommend checking out Randys if you are in the market for a used car.

Ta
Review №91

We HIGHLY recommend Randy Cavender! Rare to find now, but he does what he says he will and strikes a very fair bargain. We will use him again without a doubt and recommend others to as well.

Ne
Review №92

Wonderful experience with Randy and the entire buying process. We have been looking for weeks for a good used car and found it here. Would definitely buy another car from here also and we anticipate being a repeat customer. A+ experience...

Ti
Review №93

Everyone was very helpful. This was one of the smoothest transactions Ive ever had in life. The admin had all my paperwork ready to go so when I came it was in and out. The car is just as described on the website. I would recommend this place to anyone.

As
Review №94

Wow. Randy & Co take used car sales to the next level. Well worth the drive from SC or anywhere for that matter if you want a superior used vehicle without the hassle of overbearing salesman and tactics. The cars I saw were hand picked by a professional and not your average auction block junk dressed up to make a quick sale. 10/10 will buy again.

Ma
Review №95

I cant describe how friendly the staff is and how easy they made the car buying process. Randy and his team truly care about their customers and they go above and beyond good service! Highly recommended

Sc
Review №96

Randy and his team are top notch. We found a great car at a great price. Randy allowed us to take the car and have our mechanic perform a PPI. The car checked out and we purchased the car the next day. The paperwork was ready for us when we picked the car up and we were out the door in less than 30 minutes. We will be back to purchase another car/truck for our son when he graduates from HS.

MS
Review №97

My mom got her Cadillac here but i didnt see anything i was interested in..i went somewhere else to buy my Benz

Jo
Review №98

I traveled to Raleigh from the mountains to buy a new car and shopped around all day before I found Randy Cavender Motorcars in a magazine advertisement. Randy and his team were the most knowledgeable people I talked to all day and helped out a lot with the buying process. He was honest about his inventory and was willing to help fix the minor issues that were going on with the vehicle before I bought it. I would recommend this dealership to anybody looking to buy a used vehicle, it is well worth the trip.

He
Review №99

You can expect honest customer service. I am very pleased at the attitude and demeanor of the salesman. I didnt feel pressured to do anything. Randy has a genuiness about him that is a rare quality in the car sales business.

Ac
Review №100

I fought five cars from Randy and each and every time hes treated me like family. I would not go anywhere else. If he doesnt have something he will find it for you and he will make a deal work for you. I have never had a bad experience with him in any way shape or form. And thats a lot to say about a car dealer.

Information
31 Photos
100 Comments
4.8 Rating
  • Address:5000 Old Wake Forest Rd, Raleigh, NC 27609, United States
  • Site:http://randycavendermotorcars.com/
  • Phone:+1 919-322-2878
Categories
  • Car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:1–5PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Oil change:Yes
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