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Liberty Bell Smart Home
11351 Folsom Blvd #1, Rancho Cordova, CA 95742, United States
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Liberty Bell Smart Home
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Ar
Review №1

Have used there alarm system for 16 years. Great service--Great people. I highly recommend them.

Ma
Review №2

Bell took over Alarm Force who were great, Bell ruins everything it touches and they were not a good service at all, there are so many better companies to deal with than to waste a dime on Bell Home Security.

Mi
Review №3

I called and spoke to John, service department, and he was so amazing. He helped answer all my questions and concerns, was very patient and considerate of my lack of knowledge. Great customer service!

jo
Review №4

Our recent experience having Liberty Bell safeguard by installing their state of the art alarm protection system exceeded all expectations. Mr. Berge of the system design department was exceptional in his careful attention to designing a system that best met our security needs. He was professional and personable throughout his presentation and his recommendations were spot on.Deserving of special mention is Blake, the staff person who spent an entire day in our home installing, testing, adjusting and in all respects making sure the system performs flawlessly. I cant commend him enough, his diligence and attention to detail gave us great confidence that the system would be as advertised and it has been that and more. Blakes courtesy and professionalism were a huge plus adding to our satisfaction at having selected Liberty Bell. Without hesitation I can recommend Liberty Bell for any security needs you may have.

Ju
Review №5

Doug and Joe did an awesome job setting up and installing our home alarm system. They were both very professional, thorough and provided great customer service. I would highly recommend giving Liberty Bell Smart Home and opportunity to secure your home.

Co
Review №6

Blake and Doug were so helpful! Explained everything fully very friendly will definitely recommend to others. Liberty alarm is amazing now we have an amazing camera system too!

Br
Review №7

What a great experience! Andrew was not only professional, he was kind and extremely thorough. He patiently answered all of our questions and made us feel comfortable with our new system!

La
Review №8

Fantastic service installing my home alarm. I would highly recommend this company.

Ja
Review №9

Liberty Bell is number one in our books. Mr. Yang and Mr Doug are tops. They are very professional and treated our house and us with respect. All ways taking their time explaining what the have done and how the new upgrades work.You dont have to look any further then Liberty Bell for your home needs.

Re
Review №10

Will is PHENOMENAL!!!!! He was extremely helpful & made the process very easy!

Ky
Review №11

Love the system so far! Andrew came out and helped me set it up. He did a great job of answering my questions and being patient as I had to configure my router. Great customer service and would highly recommend asking for Andrew to do the install!

An
Review №12

Yeng was very professional and attentive to every question we threw at him. he was very helpful. we would definetly give him 5-stars!

Br
Review №13

Andrew came and set up everything perfectly. He showed us how to manage everything via the app. He also helped answer other questions we had about the house and the wiring throughout the house. This guy is solid.

Ca
Review №14

Our Liberty Bell Smart Home alarm system began experiencing issues with the smoke detector sensor. The service tech, Andrew, showed up to our appointment on time and spent several hours addressing the issue. After everything was fixed, Andrew explained what caused the issue and walked me through how he fixed it. We are thankful for Andrews expertise!

El
Review №15

Will and Andrew were great! I had a lot of issues with my transformer and wires and they made sure everything was done correctly. They even came out twice to make sure everything worked. They were awesome!

Jo
Review №16

We have been happy Liberty Bell Alarm customers since the company started. Ron Buzzard, the founder, actually installed our original simple system. Since then Liberty Bell has upgraded our full house, interior and exterior systems to full protection. They also did an excellent job installing a fully integrated family room entertainment system.Also all electronic systems do have their moments … and Liberty Bell has always been available to quickly and expertly overcome the situations. We can see our house and lot conditions 24 hours/day from anywhere in the world.Liberty Bell Alarm has supported us very professionally and personally.

Jo
Review №17

Will from Liberty Bell Smart Home came out today and fine tuned my cameras. He was 5 minutes early and really seemed to know his stuff. He has similar cameras at his house so he was able to relate to my concerns and helped me adjust the motion detection zones and set up. You think when you get a camera system its just plug it in and go but like with everything else if you spend a little time learning and fine tuning the system will greatly improve your results and experience.

ph
Review №18

Blake and Andrew did an amazing job. They were very thorough throughout the process. It gave us a piece of mind knowing they paid attention to all the little details. Thanks again

Do
Review №19

Mark came out and met with me and my wife. We were interested in the slimline doorbell camera and possibly exterior security cameras. He educated us to the products and explained the options. He was not pushy and listened to our questions and said he would work up a proposal. We received the proposal the next day. Mark followed up that we had received it. After several weeks of consideration, we faxed back the signed proposal. It was a very cordial and professional experience.

Il
Review №20

Andrew was amazing! He took the time to walk me through the features adding helpful details along the way. He did a fast fire up of alarm and was very friendly, personable, and efficient. Great first in person impression of Liberty Bell! Thanks!

La
Review №21

We had nothing but the greatest experience with this company. The current system is so awesome and easy to use, I’m glad we decided to upgrade our very outdated 1994 system. Will, Andrew and handsome Blake were all very knowledgeable, professional and most especially very patient with all our questions. Thank you liberty bell and to your staff for supporting our family safety!Had another visit from liberty bell on 9/6 and Will was so awesome. He new the problem and fixed it immediately. So accommodating. He also is very knowledgeable and has the willingness to explain any questions we have. This is a shout-out to Will for always providing excellent customer service and always exceeding our expectation! Thank you.

Ti
Review №22

Will came to setup our system and he was great! He worked around my little guy crawling all over he house and me chasing after him. He was thorough, ensuring each sensor was working properly and informed me why some weren’t. Overall, he set up the system quickly and broke down how everything worked with the key pads. Ask for Will specifically if you’re able to!

Je
Review №23

I had a great experience with upgrading my home system and adding a few cameras. Andrew and Marcus arrived right on time and explained what they were going to do. They were very courteous and polite, updating me with any obstacles they came across and asked for my opinion. They even popped a cover on that had fallen off of my fire sprinkler system, which they didn’t have to do. Another tech, John, also came to assist in installing a new panel, walking me through the website/app and checking all of the exit and entryways. They left my home neat and clean. I definitely recommend Liberty Bell Smart Home for any of your home surveillance and entertainment needs!

Sc
Review №24

It was a very good experience upgrading our alarm system with newer Technology. Joe Berge was instrumental in helping us in determining the best options for us. Technician was very professional and knowledgeable in the system. Very smooth transaction and implementation.

Ka
Review №25

Our techs, Andrew and Dale were on time, courteous, informative and provided guidance on how to use the system. They listened to what we needed, provided feedback and suggestions, and installed our system much to our satisfaction. Definitely would recommend Liberty Bell for excellent customer service!

Na
Review №26

I have had Liberty Bell as my home security service for many years now and I have no plans to change any time soon. They have excellent customer support and I have always been treated with mutual respect and a commitment to address any inquiries or whatever reasons Ive contacted them, which have been few. Its mostly been my need for direction in working with my control unit if I forget the various options. Each time, the support agent or tech was able to quickly address and help me understand. Ive always been pleased with the support Ive received and I am glad to have Liberty Bell as my home security service.

Ar
Review №27

Andrew came to set up our panel at the house and his service was great. Super friendly and very knowledgeable. Excellent service!

Jo
Review №28

Ive been approached many times by ADT and other alarm companies for alarm services. We have been with Liberty Bell since 2002 and never had any issues with their service. Andrew came out today (10/18/19) to upgrade our system and hes a very nice, helpful, and professional guy. This is one of the reasons why we choose to stay loyal to Liberty Bell for all these years. Keep up the great work Andrew and thanks again Liberty Bell - you guys rock!

Pa
Review №29

Doug was prompt, courteous and thorough. He spent a long time and a lot of effort in diagnosing and resolving our problem. Superb customer service! Thank you, Doug!

Ma
Review №30

Andrew was our technician here at Elliott Homes in Lodi. He was awesome! Not only did he get everything set up, but he went above and beyond to get the internet hooked up to my desktop. I needed someone who was tech savvy and he was willing to go the extra mile to get everything set up. Thank you for a job well done!

Ig
Review №31

We needed to install cameras around the perimeter of our church. I met with Mark and did the initial walkthrough and review of different cameras that will fit our needs. We have received a few quotes from other companies as well as one from Liberty Bell and, after reviewing, decided to go With Liberty Bell. They were competitively priced and were clear what is included in the scope of work and time of completion.The work was scheduled for three days, and the crew showed up on time and began the installation right away. A total of 8 cameras were installed. The main technician was always available to answer any questions through the install process. They completed the work on time, and the install went flawlessly.Their technician also assisted in setting up the NVR and the app on the phone to view the recordings.Overall, a great company to work with. They do a quality job and are always willing to help.

Pe
Review №32

We have been with Liberty Bell Smart Home for over 20 yrs. Very knowledgeable company to work with over the years. Pricing is reasonable. We got an upgrade a few years back. Very happy customers!

st
Review №33

We love Liberty Bell and their employees. We especially like the fact that they are a locally owned family business. Support local businesses. They spend their money in our economy. Large corporations do notThank you liberty bell for many years of great service

Da
Review №34

These guys are as good as it gets. Solid company and great, knowledgeable staff. They’ve always been able to help and fix all issues I’ve had. Thanks Liberty Bell:)

Ch
Review №35

The service that Tyler and Blake did was magnificent. I really appreciated their work which was outside expectations. These two went above the call of duty to do the alarm and install it at my home.

Ho
Review №36

Will came out and answered all of my questions and explained everything in a way that was easy for me to understand. Very courteous have scheduled him again to the follow up work! Very pleased with the service and would recommend him to anyone!😀

Ke
Review №37

Liberty Bell employees Brandon and Andrew were excellent and professional. They were quick, thoughtful, and thorough with their work, which included installing a smart home system, front door locks, motion sensors, and HVAC controls. They walked me through the tech and how to sync everything with my phone. I will definitely refer colleagues and friends to Liberty Bell, especially Brandon and Andrew. Great job guys!

Ar
Review №38

Andrew was very helpful and informative in walking us through the program, he took the time to educate us on all of the benefits of the system, and made sure everything was working correctly and successfully. Thank you Andrew!

Hi
Review №39

Scam artists at their best. They charge a steep price for a mediocre service that any security company can provide for less than half of Liberty Bell charges you. They spiteful and unhelpful when you decide to move out of their contract. They do not remove all the z-wave devices from their programming which stops you from adding the devices that you paid for to any other security system. And when we asked for help to remove those devices I was told to google and find out. Never recommending this to anyone and asked few of my friends who were already customers here to run away from them. Big time money mongers!

Je
Review №40

Andrew was great! I didn’t know anything about my alarm system & he took the time to explain & answered all of my questions. Great customer service.

An
Review №41

Thank you Liberty Bell alarm!!! Everyone’s always so nice and professional I appreciate your business

To
Review №42

I have been with them for about 15 years and the customer service has always been super. They are so nice and helpful on the phone whenever I have any questions. We recently had them upgrade our entire house to a smart home system. It is great that we now can control the alarm, house lights, thermostats, etc. from our phones. Again, the installer couldnt have been nicer and we continue to be very happy with them.

Ka
Review №43

There are few companies like this one. Can’t thank them enough. They care about us. Even people like me! I have so little knowledge about computers. How do people like Liberty Bell tolerate people like me?I don’t know how but I am grateful for them!Warm wishes,Karen HolcombTrilogy, Rio Vista

Jo
Review №44

Great system. Andrew did a good job of explaining how the system works and the different functions/options.

Ma
Review №45

I was impressed with the expediency in which they found the problems in my sound and tv equipment. For that reason I tested them with the installation of my new equipment. I highly recommend them.

Da
Review №46

Liberty Bell did a great job installing my cameras and alarm system. Will assisted with the final touches and stayed long after in order to make sure everything was working properly. Thank you!

Ca
Review №47

I have had Liberty Bell for over 15 years and extremely happy with their service. I feel really safe with them. They have been extremely helpful and diligent. I had another Company, Nationally known company, in a residence out of State, absolutely dissatisfied. Not helpful, expensive and not personable, nothing like Liberty Bell. I know I can rely on Liberty Bell.

Ar
Review №48

We have utilized Liberty Bell, for several years and have always had great service and results, when needed. The service and knowledge for their product have been outstanding. I would highly recommend Liberty Bell for their Security needs.

Cr
Review №49

Liberty bell has been working with me for many years and has done over 50 homes with us. I feel comfortable sending my clients to them. I always know they will get best pricing and great customer service.

Ro
Review №50

My home was pre wired by Liberty Bell Smart Home when we bought it 5 years ago. We signed up right away for Liberty Bell to activate and monitor our alarm system. We have been lucky and have never had a break in or fire. But we have had a few, over the years, false alarms. Each time I have been amazed at how quickly they call to verify if they are needed to contact the various agencies. The call is always very professional and well handled. I have recommended Liberty Bell and will continue to do so.

Do
Review №51

Liberty Bell is quick to respond for any needs and upgrades. I had a camera that appeared to not work as intended and they fixed it to same day. The one time we had an unfortunate break in they had the police there before we could get home from 5 minutes away. We are extremely satisfied having them on our side.

St
Review №52

Liberty Bell provided amazing service, technology, and education. We just installed the Control 4 system in our remodeled home and we can honestly say it was the best choice. Mark thank you to you and your team for an excellent experience.

Je
Review №53

Will was very helpful. Showed up on time & helped customize system to my familys needs. Would recommend Will to friends as an alarm tech. Liberty Bell has been a pleasure to deal with.

Sa
Review №54

Mark did a super job. Great service on initial consult. Installation without issues. Need to advise about code is the only recommendation. Strong work Liberty Bell and Mark.

As
Review №55

Liberty Bell is the best there is! Their staff and crew are friendly, pay attention to detail, intelligent and knowledgeable. They care about what they do and it shows in their work. Liberty Bell strives to give you peace of mind when you are at home or away with their smart home systems.

Ke
Review №56

My technician today made sure everything worked before he left and worked through several issues to ensure the install was successful. He was personable, kind and thorough.

Da
Review №57

The tech (Andrew) was courteous, helpful and a pleasure to work with. Andrew explained what he was doing and more importantly how the system worked. Andrew also answered my questions on upgrade possibilities and demonstrated how a new system could work.

Jo
Review №58

Thank you Jeff Thompson and Yeng for your expertise and professionalism which are exemplary! Thank you Liberty Bell!

Dr
Review №59

Liberty Bell installed our office alarm system and it is providing the appropriate monitoring service. The team was very professional and courteous! The installer was very knowledgeable and took the time with us to fully explain and teach us the system. I would strongly recommend them for any future install!!!!!!

Jo
Review №60

The people at Liberty were all very professional, knowledgeable, and personable. I would recommend them to anyone. They did a fantastic job on my home.

Vi
Review №61

Had a great experience on the second round setup. Had some troubles the first time around when the tech didnt show up for the initial walk through, but Andrew (the second appointment tech) made it easy and quick.Andrew came by the house and fired up the alarm and helped me onboard to the cities permit code and what not. he got all my sensors uplinked and even fixed a few things that were broken during the construction process

So
Review №62

Will was great. Fixed my ultra sync system and app on my phone. Very knowledgeable!!

Ch
Review №63

Will was very knowledgeable. He fixed our issues and answered all of our questions on possibly upgrading our existing system. If we do upgrade, I hope I can request him as out technician.

co
Review №64

Prompt response and problem solved. New battery needed. Jeff was courteous and efficient.

Be
Review №65

Been with Liberty Bell since the beginning, father and one other installed my first alarm, mother brought lunch. Wonderful family and wonderful company. Youll be happy.L. Lewis

Ta
Review №66

I had an Alarm.com system installed in my home by Liberty Bell Smart Home, couldnt be happier with my system! The systems installed by Liberty Bell Smart Home arent lickem and stickem systems, they are a REAL security system. My system allows me to monitor many aspects of my home, video surveillance, energy efficient management of thermostats and lights and automation in all areas of my home. Technicians were great, answered all my questions and instructed me on how to use the system, when you want security for your home call this company you wont be disappointed!

Am
Review №67

Frank Doug and Andrew did a amazing job and I look forward to them putting my control 4 up as well

Br
Review №68

I had the opportunity of working at Liberty Bell for a year and a half. Due to a family emergency, I am going to be moving up to Seattle, but I have nothing but great things to say about my time here. They have technicians dedicated to ensuring the best experience possible. They are a company who is going to get the job done no matter what and they are going to get the job done the right way. The management team is prepared and available to answer questions, provide guidance, and solve problems. Finally, Mark Buzzard the companys CEO and president is an incredible leader who is going to grow the business for years to come. If you are at all interested in smart home done right, if you want to be supported by a fantastic service-minded company, and if you want to be apart of the future of this industry, Liberty Bell Smart Home is without a doubt my recommendation for any home owner, buyer, or builder in greater Sacramento area and beyond.

We
Review №69

Blake was on time, friendly, pet-friendly, efficient and professional. I would recommend him to anyone.Thanks!!

La
Review №70

It took a little bit longer than expected but Blake was really good about explaining everything in detail

R
Review №71

Had Liberty Bell service our alarm at our 1st home for 25 years. We moved and changed companies because of a move in special. After we switched, we encountered poor service and customer support. Our alarm sounded with false alarms and we got frustrated over lack of help from that alarm company. We changed back to Liberty Bell and now have peace of mind that our alarm company will be there for us.

ma
Review №72

Andrew did an amazing job on my set up and went above and beyond.

An
Review №73

I received great service from my technician Will. He was prompt, courteous, and explained all I needed to know for future reference. Thank you for a job well done!!

Ca
Review №74

Technician on time, knowledgeable, friendly. Completed project as proposed. Definitely would recommend.

Lo
Review №75

Great company and staff, weve had several systems from LB installed over the past 20 years, and would not hesitate to recommend them!

Da
Review №76

Used Liberty Bell service for over 25 years. Always happy with response time and products.

Ma
Review №77

Top notch products and service. I highly recommend Liberty Bell for home automation and security needs.

Lo
Review №78

Excellent service for for 27 years my home and my office thank you MARK...

Jo
Review №79

Their latest install of a updated wifi antenna went flawlessly.

Te
Review №80

Monitoring fee is better than the competition—been with them for nearly 28 years.

Tr
Review №81

I have known of Liberty Bell Alarm for almost 20 years. They provide service for several of my businesses. I know I can trust them completely.

Am
Review №82

Straightforward and simple, since they were what was built into our new-construction home. Install technician was complete and explained things well.

Ki
Review №83

The gentleman that came out was very courteous, helpful and very informative, highly recommended!!!

Ba
Review №84

We have been customers for many years and are very happy and appreciative of the courtesy and professional service that we get from the entire team. This team rocks!!

Ma
Review №85

Great service for alarm and stereo installation for my family for 20 years.

Ch
Review №86

Blake was friendly, competent, and found the problem right away. Service was great!

ro
Review №87

Liberty Bell has always been super to work with. I would recommend their services to everyone.

Br
Review №88

Always the best service! I tell everyone about Liberty Bell.

Te
Review №89

Will and Brandon were extremely professional. They did an excellent job training me on my new alarm.

St
Review №90

Liberty Bell delivered great service and product. Would highly recommend them.

St
Review №91

Andrew did great 👍🏼

St
Review №92

Ive used Liberty Bell for 30 years. Always found them cooperative and responsive.

Mi
Review №93

I havent used your services but I did just see one of your drivers on Ranch View Drive in Whitney Ranch (Rocklin), cutting a blind corner, going way too fast, at the same time the local children are getting home from school. If there was a child riding his bike or a car coming around the corner, there would have been an accident. Please inform your drivers to slow down in residential areas!

To
Review №94

Great customer service and great company!

Jo
Review №95

Will did a great job fixing our faulty chiming window!

Ja
Review №96

Great company and good people

ha
Review №97

The service was prompt and professional.

Information
61 Photos
97 Comments
4.9 Rating
  • Address:11351 Folsom Blvd #1, Rancho Cordova, CA 95742, United States
  • Site:http://lbsmarthome.com/
  • Phone:+1 916-386-9696
Categories
  • Audio visual equipment supplier
  • Audio visual consultant
  • Home automation company
  • Burglar alarm store
  • Home theater store
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
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