user
H & M Auto Parts
3501 Recycle Rd, Rancho Cordova, CA 95742, United States
Appearance
H & M Auto Parts

Comments
Ja
Review №1

Excellent staff, had to pick up an oil pan and they had it up front waiting when I got there. Very good pricing too. Definitely coming back when I need more parts.

Na
Review №2

These guys are really nice. Fair prices. I’ve been going to them for the last two years. Friendly environment.

Br
Review №3

Great service, everything you need is here. You won’t regret coming to them for you automotive needs

Ju
Review №4

Great customer service, had returned a couple parts and they gave me a refund even tho its against there policy. Highly recommend 🤝

st
Review №5

Stopped here by chance, fellas in the office are very friendly and helpful. Great selection of Mazda parts lots of other make models sitting around, will definitely return.

An
Review №6

Extremely helpful and great prices. Would absolutely recommend if you need Mazda parts.

sh
Review №7

Greg and the other guys at H&M Auto Parts were so helpful. I was recommended by another auto parts store in Rancho Cordova and I am absolutely thrilled with the service I was provided! They had plenty of options for me to chose from and I am pleased with my purchase. All the questions I had were answered and the customer service was great!!!! I will definitely be coming back for any other Mazda parts I may need.

Ma
Review №8

Be sure you call ahead and ask them to pull your part or get there earlier than 4. I showed up at 3:50 after a two hour drive only to be told Sorry. Its after 4. I cant pull that part. I needed the e-brake cables. Not a hard part to pull. The guy just seemed lazy and not interested in customer service even after he remembered me calling about the part the day before. Dont chance it, shop elsewhere first. Last resort, check these guys. They do have a lot of parts.

c
Review №9

Great people with the best price

Mi
Review №10

Went in looking for a part and Greg really helped me out. He was friendly and very knowledgeable. Got what I needed and got out quickly. Ill definitely be back. Thanks

Sh
Review №11

HIGHLY RECOMMENDED!! Nice guys, so helpful! Great quality parts.

Sh
Review №12

These guys rock! Thanks for the great deal and hospitaliy!Moto guy thats does wheelies in frony of cops

Sh
Review №13

They are awesome ⭐️ ⭐️⭐️⭐️⭐️ fast and friendly service, great parts definately coming back for all my car part needs 👍🏾👍🏾 Wish I could give more than 5 stars

La
Review №14

Greg was awesome! I showed up and asked if they carried two items, one for my Honda and one for my daughters. Greg checked quickly and confirmed they didnt have them. Immediately, he called the local dealer to check to see if they had them and the prices. After confirming with me that I wanted them at the price quoted, he offered to have them shipped to H&M. Greg gave me quite a deal. The parts worked and he even installed one for me. The customer service was amazing and Ill be back to H&M for anything I might need for my Hondas. Thank you, Greg for all your help! You are great!

Be
Review №15

Gave us the wrong engine that cost 700$

G
Review №16

I went to get a trunk lid for Civic and it was not perfect so they gave me a good deal and bought some really nice aftermarket wheels. Are very happy with the prices. Thanks for being a friendly auto parts dismantler

Le
Review №17

Excellent service and the owner is very kind i found everything you need

Ma
Review №18

Great professional and reliable!!!everytime I need parts they have been very helpful

Mi
Review №19

Excellent Customer Service!Very Good Quality-Highly Recommended-Best prices in town-YOU will not be disappointed trust me give them a try!!A+++++

Ju
Review №20

Bad service shady people had to call 4 times for the same refund that they said they already had done. Dont recommend that place at all.

Al
Review №21

Well they were sort of polite but not reasonable in their beliefs and obviously bad customer service. I bought one part and the guy said it is ready to pick up so I came then they said it is not ready and has to be pulled. I told him it is not a way to do business to say an item is ready and a customer comes and it is not, especially considering I didnt live nearby. His answer was that that they that is the way business is done around there LOL. Im not sure if he meant his own business or all the junk yards around but obviously was a bad thing to say after I realized this person doesnt understand how to do business and keep clients happy. But guess what, I later purchased another part, and same thing, they say it is ready waiting for me then they say it is not pulled. Basically waste of time and gas money etc. The parts were decent besides that they marked one of the parts so messed up the appearance a bit but it may wash off. But honestly I think most junk yards are like this and some are even rude and they always try to raise prices to unreasonable costs.

Ri
Review №22

Noah great guy to do business with my go to for all parts needed

Re
Review №23

These Guys are great. Great customer service great prices.Thanks for the Miata Seats guys!

Ha
Review №24

Good price, fast service Ive got my part for less than 5 min

Sh
Review №25

Wish I could give like negative 10 starts!!!!!!!!!!!!!!! I ordered 3 Pieces of glass from this company on April 20th. First they took a week to get me the glass. then one of them the moulding is broken. so I send it back and they said they have another one and will send it out immediately. I wait a week and havent see it so I call the guy Sergio who I was talking originally wasnt there and I found out that they didnt send it out. so the guy that told me that said he would take care of it... I wait two days and then call... Sergio is there. Tells me they still havent sent it out.... So He says it will get sent out that day.... I call a few days later and GUESS WHAT..... IT STILL HASNT LEFT!!!!!!!!!!!!!!! So I start calling Sergio every day. On 5-15-18 He gives me a tracking number. I wait until the 16th to track it. GUESS WHAT..... It didnt leave. So I call Sergio and he tells me It will leave that day.... So I wait until the 17TH. and GUESS WHAT.... the tracking number still says the same thing.... SO I call and he said let me call the shipping company and Ill call right back.... Hours go by.... NO call its almost 5:00pm which is when they close so I call him... he tells me that it will be here today 05-18-18..... I call back today (05-18-18) and of course Sergio isnt there... Gary answers the phone and tells me he needs to go check something and he would call me back... he did call me back but told me that they dont have another one and never did and had to refund my money...... I mean seriously..... you couldnt have told me that to begin with..... That is what you call HORRIBLE CUSTOMER SERVICE.....UPDATESo the owner of the company contacted me and apologized. He gave me a full refund offered to send me the other one for free and let me keep the other two pieces of glass. Even though it was late it was very much appreciated.

Vi
Review №26

Bad customer service, went twice & didnt get what I needed because of rudeness & no respect to a customer waiting in front of them while they chitchat. Also, Hollander prices were different (lower) than what they asked for in person.

Ro
Review №27

Great service all around. Guys are super eager to work with you amd get you the right parts you need at the right price.

Sa
Review №28

The gentleman are very helpful, I needed a part within the headlight assembly, the actually replaced the part at no cost. Thanks Million.

Je
Review №29

Auto parts at a good price.

Mi
Review №30

They helped me without any trouble

Mi
Review №31

Outstanding customer service

CO
Review №32

OEM MAZDA AUTO PARTS

Da
Review №33

Great prices and no rip offs

Ch
Review №34

Horrible service. Takes forever to get anything. They do not really take care of there costumers.

ad
Review №35

Anytime I need any parts this place always seems to have it and they always go over and beyond in customer service! I would reccommend this place to anyone looking for parts they got it all!!

Mi
Review №36

Gary is good to us

An
Review №37

Horrible customer service, dirty mouthed owner.

Se
Review №38

Nice people

Information
6 Photos
38 Comments
4.2 Rating
  • Address:3501 Recycle Rd, Rancho Cordova, CA 95742, United States
  • Site:https://ebay.com/str/hmautoparts916
  • Phone:+1 916-638-2664
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–3PM
Service options
  • Same-day delivery:Yes
Highlights
  • Veteran-Led:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations