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HAP Auto Recycling
3590 Sunrise Blvd #5, Rancho Cordova, CA 95742, United States
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HAP Auto Recycling
Comments
Aj
Review №1

They are really bad in business and disrespectful persons so when you ask them for the price they give you one price over the phone when you go there they changed their mind and they give you double price and wrong partI drove 100 miles for that partshame on you Mr Ben

Ca
Review №2

I could not have been happier with the service I received! They were very helpful on the phone before I drove there. Once there, they were so friendly, patient, and explained things clearly. The price was very reasonable. The man that helped me, Michael, went out of his way to help me. I highly recommend this company.

Dr
Review №3

They had the part i needed but only problem was Is face mask not required here? Person helping me not wearing face mask, guys working in the back coming in and out not wearing one. While I was there another customer came in without face mask???????? So i guess face mask not required here? Come here at your own risk.

Ju
Review №4

Really fast didnt leave you waiting to buy something. Perfessional

An
Review №5

Best place for Honda parts 👌 😎

Bo
Review №6

Prior to going in, I found a set of wheels on their website. I even called and spoke with a gentleman name Chris. He validated the part number and confirmed they had the items in stock. So I rushed through traffic with cash in hand just to find out, they did not even have the set of wheels. Thanks for wasting my time bud. Next time, work on your customer service and double checking your inventory before even listing anything online.

An
Review №7

I was at the store for Honda Ridgeline steering wheel on Saturday September 21, 2019. The part is very good. The service is excellent. Staffs are friendly and very timely. Highly recommended.

ka
Review №8

Be carefull when buying engines from this shop learn from my mistake.So heres the story, I called them and asked about an engine Ive asked how many miles does the ENGINE have now Ive specified that i want to know the mileage of the engine. I was told that the engine has 30k miles so I blindly trusted this shop and took their word for it. After bringing the engine home I ran the vin number and it turns out the engine had over 150k mils on it. So I went back to get my refund and talk to them about it.First they didnt even want to give me a refund even tho the receipt said that I have 10 days to return it so it looks like they dont even know their own policies. After I handed them the recipe I told them that they told me the incorrect mileage and their response was that they get miles from the vehicle rather then the engine which then it clicked to me that they can just lie about how many miles the engine actually has. Rather then being honest they just lie about it give you a lower mileage and when u complain or look up the vin number they protect themselves by saying that they get the mileage from the vehicle or what auctions tells them. It took me 30 seconds to look up the vin number of the engine Im sure that a practice that they can integrate into there business practice but who needs to be honest to there costumers when u can lie and make more money. Also theyll charge u a 25% restocking fee so which for me was $160.Id avoid this shop if your looking for an honest business but if you have to make sure to request the vin number of the engine and not the car. You would think that a shop of this size would be able to afford carfax account but what who needs that anyways. Also side no the will take 5 bucks of your invoice if you give them a 5 star review so they basically bough their reviews.

To
Review №9

Very disappointed .....Vent there on Saturday they told me wait time to remove part will be 30 minutes and up waiting for 2 hoursAsk for a discount they said noLots of promises....Not happy

cr
Review №10

Great Parts Supply

Se
Review №11

They charged, like dealers, no way, dont go there. Never come to this place, this guys IDIOTS.

Da
Review №12

Extremely helpful. nobody else had what I needed,if they did they wanted a plethora of money. I got what I needed,at a reasonable price was in and out, even though they were busy. Above and beyond.had to drive 90 min. Round trip in foul weather and couldnt be happier. Will do it again gladly. Thanks HAP.AND THANKS TO JERRY.YOU MADE MY DAY,BRO!

ji
Review №13

Shady place, very high prices. You can find the same parts at the dealer 30-50% cheaper. They just make up the prices on the spot. Avoid!

Jo
Review №14

Dishonest, not trustworthy. Lots of excuses. Never offered to located another part. Save your money, time and buy elsewhere. Really bad customer service. Better off with LKQ, seriously.

ma
Review №15

I love this place treat you like family always stand by there work if something goes wrong they make sure to fix it. Ask for Ruben hes a joker tell him a joke and make him laugh he take 5$ off. Tell him senia sent you

Jo
Review №16

Do NOT waste your time there. They tell you one price and then up the price once you are ready to buy. And, when I told the manger I was taking my business somewhere else, he told me he didnt care.

Tw
Review №17

Very well customer service, good pricing and helpfull staff

Ke
Review №18

Had the part they said 100 bucks cheaper than every where else friendly staff

Ma
Review №19

Good customer servise

Ch
Review №20

Had the part I needed. Held it for me until I could make it there and had it ready promptly.

ey
Review №21

Called at 9am this morning for an exterior side mirror on a honda civic and got quoted $65. Im 7 months pregnant and drove almost 2 hours to pick up the part. When I arrived a few hours later, I was told it was $100! I told him I was quoted 65$, so he tried to negotiate and settle at $75! NO! He asked me to show him my phone log to see if I had really called. I did. Then he said he doesnt know what the number to their business is so I needed to redial it to prove that I called. Are you Fing kidding me?!?!?!?! F*** that! I got quoted a price, just honor the price! And dont try to mark it up $35!!!!!! No thank you! I told the rep he was being very difficult and Ill go somewhere else and he said Have a nice day as if he was taunting me. Horrible customer service and he tried to rip me off! F*** this place. Theres countless dismantling yards in the area, so why be a dick without reason?!?!

Br
Review №22

We ordered an engine from them the original quote was for $$$, to be delivered on the following Monday, on the following Wednesday they called to say the engine was shipping and charged an additional $50 for shipping. When we called to ask about the extra charge he claimed that we were wrong and that he had told us about shipping charge ( He did not ) so we cancelled the order ... We were not happy with the service

Da
Review №23

Never buy from this company you never getbyour money back. Very bad customer service. Try to buy eather LKQ or Rancho Honda.

Dj
Review №24

Prices are fair

My
Review №25

Good prices, people are nice!

Ra
Review №26

Nice place to find parts,excellent customer service.

Ju
Review №27

Good group of guys, get a handful of honda stuff here.

Da
Review №28

Clean and respect full people willing to help and all good products At affordable prices

An
Review №29

Great service good prices highly recommend

zi
Review №30

Trustworthy... I made a mistake by ordering the wrong part and they sent me the correct part that i needed for free. not too many junkyards do this

Jo
Review №31

They have an Amazing knowledgeable customer service and there six months warranty on there inventory is a great deal that you cant refuse.

Bi
Review №32

Dont ever buy a engine from them!!! Took it back with the 6 month warranty, its been two months and I havent hear from them!! And dont even go to BBB My Complaints, theyre pointless, apparently my complaint has been closed due to companys failure to respond.

Ge
Review №33

One of the best places i recomen for anybody who needs honda Acura or Chevy parts

La
Review №34

Friendly and very helpful got part was in and out quickly thanks HAP

ca
Review №35

Very knowledgeable guys great prices Mike is the best

Be
Review №36

Great prices, service and selection.

Dr
Review №37

Real nice people and service.

Me
Review №38

Great customer service.

Ta
Review №39

Ask for Dave, hes a good guy. Ruben only cares about making money.

Pa
Review №40

Great bunch and very hepful.

To
Review №41

These guys are crooks. Will sell you parts for over priced and lies about mileage on engine just to sell it. Sold me one with 100k which had 200k. BAR will be up there a$$ soon to close their doors.

Ja
Review №42

They have Parts but some are used and maybe overpriced but a good option to start with ask for Ruben

St
Review №43

Helpful, gave store credit on return.

Ma
Review №44

Told me they had the parts I called about. When I arrived it turns out the parts are for an older model car so uncompatible. Overall bad costumer service

Ju
Review №45

Get all your auto parts here

ma
Review №46

Great business to do business with

Information
16 Photos
46 Comments
3.8 Rating
  • Address:3590 Sunrise Blvd #5, Rancho Cordova, CA 95742, United States
  • Site:https://hapautorecyclinginc.com/
  • Phone:+1 916-631-6371
Categories
  • Used auto parts store
  • Auto parts store
  • Auto wrecker
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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