Dope little Gamestop. Lots of dope figurines and games. Great service.

One of the many Ape war rooms. MOASS incoming!

The store very well organized and the stuff ready to help, my 8 years old son and me newbies on Nintendo games and they were very helpful

These guys are great they know their s***!

In love with my new keyboard

I love GameStop, best store ever. Anytime Im gonna buy a game or gift card thats where I head.

Went with my boyfriend to pick up his new game FAR CRY 6 for the PS4.

Avoid this location like the plague!!!I ordered a PS4 pro (Glacier White cause Im spiffy) from them on 12/02/20. I paid for 2 day expedited shipping.Today, over 7 days later, I received a Glacier White PS4..... Controller. No Console... The box size would have fit the console, but only a new controller was present.I have tried calling the company for days (Previously about delay in shipping) and never got through. All associates are busy. I called customer support and have been told nothing can be handled until I return the controller.So in summation, a week after paying for expedited shipping on a console, I have no console and am being told the whole process could take as much as 10 business days to be investigated. I will update on whether or not I even manage to get a refund.Buyer Beware Man.

Lovely staff. Very friendly and always knowledgeable.

The store did not have the 2 things in stock I would have liked to purchase. And reeked of Marajuana. Horrible.

Staff were not friendly. Games were limited to choose.

Super friendly staff who are knowledgeable about the games, systems and accessories in their store.If you dont know what youre looking to get, they always come up with suggestions based on what youre gaming style is like.Never have had a bad experience with the staff or location.If youre curious about things theyre also very thorough over the phone, always have given plenty of information.Thanks G-Stop for this location and the wonderful team that run it!

Excellent customer service!!!

Dont buy USED ps4 controllers here. Theyre all bad. Ive bought 2 used controllers and they wont charge or the buttons wont charge. Take a risk if you want to lose money on buying used to stuff from this place.

Great service

Great values.

My son comes in this store often with his 100 questions and the guys are always so nice and helpful!

Love it alot... Very professional and helpful courteous associates. Give it two thumbs up.👍

Customer service was good. Very helpful

Awesome sauce! Cheerful, helpful and knowledgeable staff! Great bargains available, if youre patient enough to look around and browse the stocks...

Well I dont know what I can say about this place other than I dont go anywhere else to buy my video games. They have the best deals I can think of if theres a better place youd have to let me know. As far as Im concerned, I cant think of a better one.

I have to sell my ps4 with 2 remote control just cash for 112.00 dollar because I just shortage on rent .My job is closed due to covid 19.Now I learn lesson money talks .

Probably one of the worst game places. Never really anything new and mostly funko pops and novelties. Probably about 1/4th of the store is games.

Great place, apparently they close at 6 instead of 8 on the weekdays now (during the COVID-19 BS), and dont have a sign on the door. Hopefully they get one up soon.

It is a great place to go and buy games and ps plus. It is not so expensive but they have every game that u need

Its was good got what I needed

Good customer service

Great store for gamers.

Only really useful if youre still buying console games. If youre trying to sell old games your best bet is eBay at least you can get something for your old games there.

Was at the Red Dead Redemption 2 release at 9:00 pm and there were a few hundred people waiting in line. I aas near the end of the line and it took around 20 minutes to get the game and be back in my car heading home. Very quick and great service.

Gamestop is a great place to pick up discounted used games... Though wouldnt sell to them as you never get a fair price (just see the memes if you dont feel me...). But otherwise great place to go to for fun gaming adventure for consoles.

Florin Road Gamestop. I so love this place. Very courteous and friendly staff. Patient with kids even help personally select games age appropriate for my kids. Clean organized store location is very easy to access.

Every type of game and game card. A great place for the young and the young at heart.

We had waited in line for 25 minutes with only one person ahead of us. There were two cashiers and neither acknowledged us for the wait nor apologized for how long we had to wait.Selection of the store was good, but the service was terrible.

Great place to get anything for your game and accery

I have never had such a problem exchanging a product for store credit. I had the box it came in and the credit card I used to buy it because I didnt have my receipt. Customer service Associate Carter at the front counter was extremely unprofessional/rude and did not accept the exchange because it was missing the double AA batteries for the wireless gamecube Switch controller. He stated to me what are you up to man? I simply wanted to exchange and buy a even more expensive controller for $79.I offered to buy batteries to complete it. But he still didnt want to accept it; stating that the batteries were part of the product. Which logically does not make sense.Luckily, another Manager (as I learned Carter was a Manager) helped me out and told me it was completely okay and I purchased batteries (better batteries than what the controller came with).Lastly, for Carter being a Manager, he did not know how to look up a receipt by using a credit card.I really suggest that this gentleman receive more training in customer service and the technical know how to complete processes such as looking receipts in a computer.This experience was very uncomfortable and unpleasant for me. I hope he can improve how he is with customers in the near future.-Ismar

Are u a powerup rewards member? Ill give u 2 dollars for your ps4 trade in

They are very knowledgeable and suggested some game for me to try. I was looking for an online co op game my friend and i can play together. Pointed me in the right direction for the game I asked amd also offered another title based on my selection. Yes, dont expect a pocketful of cash when you sell your items to them what business would thrive on that? As far as selection and customer service goes A+ and prices are about the same and sometimes better than other stores given the used options and sales.

Best GameStop ever i fill like the golden rule is treat people how you want to be treated and enjoy your job.

Best workers ever. Always so helpful

The customer service is top-notch!!!

Love game stop but sometimes the wait is long

I would give game stop a 10/10 because my head set got messed up and then we didnt have the recite so they looked in the account and then boom we exchanged no problem very quick service and friendly

This is the GameStop of Sacramento. No other GameStop compares. Dennis and team should be the showcase store for GameStops across the country. Drive the extra 10 minutes and experience what a video game store should be. Bring your questions and comments and hang out for a bit. This place is the best!

Been going here for years. Customer service is always great. Very organized when picking up new/early releases.

Its a small shop but has a pretty decent variety. Thepeople are always nice and run the shop well

Ive been going to this store since 2008 and Ive never and a poor experience with the employees or other customers. They guys there are by far the most insightful and respectful group Ive dealt with. Pre-order info and store knowledge is top notch and I nothing but nice things to say about them.

This GameStop store is large and feels welcoming. Friendly staff and a good selection of games and accessories. Also, lots of collectables.

Think it was the mgr helping me today. If so he was so helpful to all my questions about my sons gaming systemThank you i recommended this store

My kids fav store

Horrible customer service skills uninterested in customer issues would not be reasonable. Not recommended.

Its been a year since my last review and to be honest the store has changed, for the better! This by far the best store Ive ever been to and I will continue to go to this gamestop for a long time

Awesome store, they have new stuff in everyday, great customer service.

I love this GameStop, its a smaller store but I always find what Im looking for there.

This store has gone downhill fast. Rudest clerks ever. Arguing amongst themselves on who would pull product for holds or for other stores. Said they should of told them they didnt have it, since it was a waste of their time. They even made fun of a deaf customer, who had to do an exchange. Because of a language barrier, as she walked out the door they started making fun of her. So I could only imagine what they say about other customers, if they having speaking difficulties. Or mental disabilities. Weve gone to this store twice since moving to Sac. Id rather drive up to my hometown in Placerville to get my games. Than support a store that hires arrogant jerks.

I love video games so you can see why

Always helpful and friendly customer service.

Great staff and they always do what they can to get what you need

Great. Got more $$$ for my games than normal

Love the store it’s amazing good customer service and it’s over all good place to buy games and stuff

Good place, has good prices and the workers and nice, but the games are a bit old. In conclusion its a good place to get games that will amaze you.

Best place I have ever worked we got great staff and great customers. The community is perfect for the average gamer and the family gift giver.

Good game selection, but prices are high.

Pre ordered pops from gamestop. Was given wrong release date. And the pops have been out at other stores for a month now. Complete bs.

Very helpful took a lot of time to find what i wanted.

Friendly customer service, great over all selection. I would keep coming here.

I go there with my grandson not for myself. The staff has always been very helpful.

Best place for games and swag.

Great selection of new and used games

I went into game stop today just looking to get an new ps3 game. I was considering upgrading my system. The sales associate Silas was very helpful and knowledgeable on both the Ps4 and Xbox one. I decided to upgrade my system and Silas went above and beyond to accommodate my wants and gaming needs. Five stars Silas, Thanks again for all your help.

They have been awesome every time I go in the store and are very helpful when Im getting my grandson an item.

Excellent customer service!

Staff is friendly and knowledgeable with excellent products.

Great staff good service fun friendly customers love it

Awesome place, all of the staff are interactive and knowledgeable.

Cool place but ya used games are so damn expensive like why is the sims 3 pets 35 dollas like sims isnt even popular and nobody has the Xbox 360 no more except for me so why is it so expensive

I only know about 2 emplyees that actually know what theyre selling. It seems like the rest are just trying to sell what theyre told to sell ie: new games and subscriptions. It seems like they hire more fore sales experiance instead of people who even play games.

Gteat service, and if theyre out of something they happily check with other stores in the area!

Everyone here at this location is always friendly and helpful.

Wish there was a way to give negative stars. Staff at this location give ZERO F$@KS about a customer unless youre spending over $400, in which case three will help you at the same time. God forbid you should try and return anything, because you will only get the back alley black market street value for it and have the pleasure of speaking with a scrawny blonde manager who is more mouthy than a high school debate student trying to prove his worth and existence in society as a contributing member. My advice steer clear of GameStop and order online, at least online vendors value a customers dollar and believe in customer service.

Got what I wanted, staff was real helpful with looking up my order.

Great but when i came to sell my wii u, they needed me to pay 40 bucks for a hdmi i was missing

The best Game Stop around!

Been to a lot of GameStops and this is my favorite. Super nice staff and always have what I want in stock

Great Store. They had just the stuff I wanted and the service was great. In the same plaza, they have Ross, Marshalls, Radio Shack, and Target. Not very far away theres a Korean market, a Kohls, a Walmart, and a 99 Cent Only. Only word of warning, theres a nasty red light camera near by, so be really careful or the city will rip you off big time!

Great prices on used games.

This location used to be one of the best ones id visited. It now is my least favorite. The staff now is very rude and seem to be too comfortable with an elitist attitude towards customers. Were there to shop and ask questions abiut your products not for you to act like snobs. Spoke to the area manager my visit prior to this as well and he seemed like a good gyt going to get it in hand. His staff do not seem to be on the same page. I will no longer shop with gamestop amd have since shut my gamestop credit card off as well.

Really cool workers and always helpful when it comes to recommending games. Also, theyre really good about buying games whenever I wanna sell some of my old stuff.

Great service and lots of games to choose from

Picked up some Christmas presents there this year and was in and out. I like this location.

Go here for good games

Clean and the best customer service.

Good store to buy games

Yo I got the deal there its cool

Great store with exelent service love gamestop!

Always good.

I ordered online to pick up in the store to avoid the wait in the regular line was not worth it I had to wait in the regular line as everyone else. I should have just went to the store and got the game. I should have had it shipped to the house for free to avoid the wait in line

Good store

Xbox and play station gift cards sold here

Its a good place!!! Can change the game!!!