We arrived to pick up the truck we reserved only to find out the power was out from the previous nights storm, doesnt look good. Out from a parked car comes Adam, he works there, explaining that he cant rent to us without a working reservation system. He calls around to find a solution, by following him to a nearby location to complete the rental. He went the extra mile so we could pick up the furniture my daughter purchased. When we return, the power is still out, guess who is there to check us back in? Adam was there all day helping people. Some smart company is going to snap Adam up!
Im writing a 5 star review for a self storage unit - thats how great this place is. The staff is excellent, answered all my questions, was incredibly responsive. They pick up the phone and if theyre unavailable, theyll call you back ASAP. Adam spent 20 minutes showing me around and how to access everything. This place is incredible, the prices are competitive and the location is excellent.
My husband and I have had a great experience with Marymoor Self-Storage. Adam has been so helpful—helping us find the best storage & boxes for our items. It’s the cleanest (nicest smelling!) facility we’ve ever been to. We highly recommend Marymoor Self-Storage!
Marymoor Storage is the kind of place where you can get excellent customer service whether you are renting a storage space, just purchasing a few boxes, or even just calling for a referral to a quality moving company.Several years ago I needed a storage container on very short notice. Adam picked up the phone with a surprisingly friendly demeanor set me up. I only rented the space for a few months, but every interaction Ive had here was positive. The spaces are clean and well-maintained. I felt my possessions were in good hands.Earlier this month I was able to call them up and ask for a recommendation to a moving company that would be as safe as possible to move with. Today, I was able to call them and confirm that they had hanging garment moving boxes, and within minutes I was able to go and purchase them. While there I was able to pick up a couple of sets of boxes for my dishes as well.Thank you Adam for your years of help.
Great safe place that is clean and Adam is great, however the woman who works there was not and its been over two weeks waiting on my refund. Originally she told me to come back for my cash refund the next day. So I drove all the way out there and then she said oh we didnt have enough cash to refund so I sent in in a check in the mail. Should be there this week well I have yet to see my refund or even know what the amount is..I know they have my number and email address? Why did I waist gas and half a day driving back tobe snubbed and treated rude?
Outstanding company to work with. From the beginning to end, they were exceptionally helpful and professional.Adam Cimina was especially helpful and supportive. This is a great place to store what you need to store!
Very clean safe and friendly staff!
Special thanks to Adam Cimina for saving my day!U-Haul wanted to send be to Kirkland to return the vehicle despite the fact that Marymoor Self Storage is located across the road from my destination. Adam helped me return the vehicle at the location and saved me a lot of time.
Super clean, nice, well lit, large roll-up doors, easy access, plenty of carts, you can get two, maybe there on the super huge elevators.
There was mixup with my Uhaul rental. I spent 45 minutes ‘on hold’ over the phone, also went to another neighborhood Uhaul across the way, and received no help. I swung by Marymoor Self Storage as a last resort. Adam at the front counter took initiative to help me sort out the issue, find a same-day rental for the specific truck requested and even called other neighboring locations to switch the reservation for me. Adam’s a pro - he’ll treat you right and sort out your storage and rental needs.
Adam, was the most pleasant person to assist me with scheduling and providing access for my new storage unit. He walked me through the fees, insurance requirements/enhancements, etc. and was transparent on everything. I’ve only heard nightmarish stories about storage companies but Adam definitely gave me peace of mind that all my possessions were in a secure place and with trustworthy staff (him). Honestly, couldn’t be happier with the service provided and how convenient the location is.
Adam offers some of the best service I’ve ever had. The facility is always clean and well organized. I highly recommend Marymoor Storage.
I was looking for long term storage unit around Redmond and Bellevue, visited over two dozens locations and want to say that this is one of the best place. All the search query parameters have been done perfectly: comfortable load/unload zone, wide elevators to operate pallets freights, spacious hallways, with forced ventilation and temperature controlled, clean, secured.Im totally satisfied and definitely would recommend this storage to my friends.
Adam, the manager at Marymoor Self Storage, checked me into a great unit with air conditioning. Easy access to the facility with a personal pin code, over sized elevator and hand carts to haul your stuff from car/truck to the unit. Great location east of Marymoor Park.
Ashley was so helpful! The U-Haul app failed me and she was there to save the day!! Cannot recommend her customer service enough! She ROCKS! GOOD JOB SAVING MY DAY! THANK YOU ASHLEY ❤️
Very nice facility and very secure!
Adam is so helpful and accommodating. Best place!
Very satisfied with the storage space, it was exactly what we needed, however, the highlight was the staff. They were awsome. So helpful. They showed us different options to find the best one when we had to store bulky stuff. Even borrowed us a lock when we needed space for a few days only. They have a good deal if you need to rent a truck too. Well use them again if we ever need storage.The only thing I wish they provided is 24/7 access (no access after 10pm). Im not sure whether that is standard in storage world, but its not enough of a problem to knock off a star from my review. I definitely recommend them.
Since I am visiting every few days, nothing has changed from the previous review. I am going there as I bring house hold goods for temporary storage waiting for our new apartment to be available to move in. Do I need to turn off my phone when I go there to stop the recurring requests? It is nearly full.
Adam the manager is as nice as can be and patient and helpful! His effort makes a huge difference inthe rental experience.
Helpful front-desk staff. Clean facility. A bit tight parking in front and fewer uhaul trucks than more isolated locations, so its a trade-off between this ideally close location and availability of larger moving trucks. Double check your monthly invoices as the rebates can lead to clerical mistakes.
Absolutely a great experience! Adam and Shelly are super helpful, prices are great for what you get (climate controlled, security, location). Rented for 3 years and never had a problem. Would definitely use them again if needed.
Best customer service ever!! And they even have suppliesincluding bubble wrap therapy. Moving is stressful!
These people are so generous about hosting the baby donations. And their facility is always clean.
Killer customer service. The Marymoor Storage team was always responsive and easy to work with. They dont upcharge heavily for moving supplies and even have a storage unit dedicated to charity dropoff. The facilities are temperature controlled and very clean with bathroom access. If I needed to store anything again, I would definitely pick them.
Great customer service and the staff is always friendly. Also the storage units are in excellent condition and well maintained.
Top notch facility with friendly staff willing to go the extra mile to help wether looking up information for you or helping with packing advice Marymoor is a great place to store
Expensive, limited hours, and the prices gos up annually. BUT...the management staff is like family. Friendly, efficient, kind, and professional. Rented with them for 4 years...all storage services are the same, but the staff makes the difference.
Beautiful, clean storage with state of the art security and excellent customer service.
Alway clean and temperature controlled. The staff is super friendly and helpful!
Great service, great access hours, very clean and well maintained. Very secure.
Super kind and helpful employees.