The customer service and expert advice are exceptional. I needed help designing a gaming computer for my son and they were so helpful and made recommendations based on performance without trying to upsell. Great experience.
The PC case itself is fantastic and should provide timeless use in the living room. You can always upgrade components, but the case is perfect. Appreciate the lack of bloatware. Have bought 2 PCs over the last 6 years (Leet and Ikon) and both are in use and give me trouble-free performance.
Best service I’ve ever gotten at PC shop. The custom solutions they provide are truly amazing.
I hardly ever post reviews but I’m making an exception for my new workstation that I had built for me by Steiger Dynamics because I had such a positive experience. I needed a new computer for my 3D art and animation and after hearing the announcements about the new RTX 3090 and the new Ryzen 5950x I knew the time was right and searched online to get the best possible configuration for my budget. I didn’t want to build the computer myself as I’m a long time Mac user as well as being an “old guy” so the idea of making sure all the components played well together, ordering them and making sure I didn’t screw something up didn’t seem worth it. I was happy to pay an expert to avoid this headache. I never liked erector sets growing up either. I carefully researched for a couple of months, looking closely at several online sites that allowed you to build your own computer and chose the components from their list. The more I compared the more I began to realize that often the offerings for the components could be rather limited and could be sub-optimal at times. I did find one company in Washington State that had professional 3D workstation components but they too had limitations on what you could pick and they were very expensive overall despite their reputation as a good place for 3D artists to get a workstation built. Steiger certainly wasn’t the cheapest place but considering I got exactly what I wanted with my computer I got a much better deal. Also, their free shipping made it very competitive.Once I found Steiger I was impressed by the range of choices, the quality of the parts and the willingness of the support staff to work with me to get the best machine possible for my budget. Having a very quiet computer was also important to me and they excelled at that due to the fact they seemed to mainly build high-end theater and related systems where the audio quality was critical. They didn’t necessarily know as much about what hardware might work with what rendering engine and such but that wasn’t a concern to me as I could do that sort of research myself.I was able to get the exact computer I wanted as well as hearing their suggestions to what might be a better option. I must have tortured the support guy with 60 emails back and forth until we finally nailed everything down. Then we found out that all the RTX 3090 cards were sold out as well as the 5950x’s – I thought I would have to wait for a long time but only a couple of weeks later they had the parts and built the machine in no time and shipped it off to me.I did have a problem with the shipping, where the box was damaged by Fed Ex and caused there to be dent in the Fractal Define7 case. They sent me a replacement right away. There was a couple of other fairly minor problems that came up and they responded right away and resolved those problems to my satisfaction.I highly recommend Steiger. My only suggestion might be for them to offer a higher-end packing/shipping option – where a crate or something more substantial is used for the shipping container.
All PC configurations are tested, super high focus on quality. Ive missed a wrong frame in my order and guys let me swap it for more expensive for free. Excellent service. Highly recommended.
ERA Reference customer here. A bit pricey but well worth the price of admission for a highly polished product and awesome design/build. A few bumps here and there, but their superior customer service will get you back up on your feet in no time. Would definitely buy again. Love my Steiger Dynamics!
Received the package in the United Kingdom last Thursday, the package was in good condition with all the contents very safe.The quality of the packaging was excellent.The quality of workmanship of the Era system is fantastic, the attention to detail is outstanding.The Era system has exceeded all my expectations.To say I am pleased with the Era system would be gross miss understatement.
Excellent customer service and Superb build quality. Not only was the entire experience seamless, they continued the top notch support years after my first purchase was placed without any hesitancy. Cant say enough great things about my experience. Needless to say, Im a repeat customer now. Thank you Martin and the team at Steiger!
Purchased a Leet almost 4 years ago. Still going strong. Also now have an ERA in the living room. These machines are amazing.
Steiger Dynamics has amazing products and customer service. Brian helped me from beginning to end with any questions I had whether it was about modifying my order, accessories, shipping, or anything else. Thank you so much!
My 4 year-old machine wouldnt boot. Brian in their service dept figured out the problem and got me running via chat. Love this company and their products!
Great group of guys at STEIGER DYNAMICS are very responsive, talented, and provide high-quality hardware/technical recommendations. I love my STEIGER DYNAMICS HTPC.
I absolutely love the LEET system that Steiger built for me. The case itself is absolutely beautiful and very well made. The assembly was clearly done with great thought and consideration. The cable management was top-notch, and great care was used during the assembly. I had my own GTX Titan, and they did the pre-wiring for that for me without any additional charges; they even loaded the drivers. Their packing for shipment was also great; nothing moved at all. I could not be happier with my new machine. Absolutely perfect.
Ordered a LEET custom HTPC from Steiger Dynamics. I received the unit within the promised time frame. Words cannot express how beautiful and quiet the case is. I went in for the Black LEET case with the company logo in gold and it looks absolutely fantastic. Runs everything I can throw at it at 4k 60fps without blinking. The assembly work, wiring and water cooling inside the case are absolutely top notch. These guys clearly know what they are doing. 10/10 would buy again. Very highly recommended.
Thanks to the team of Steiger I now have the perfect gaming system. The ordering was well structured, precise and the delivery was really fast. Special thanks to Martin who explained the details, guided me through the setup and even saved me money by choosing the right amount of RAM (I planned with 64GB).My Leet is now running in SLI for 3 months and it’s a MONSTER! A silent one, but really impressive in UHD.Thanks for the great customer support!
Great company that would bend over backwards to make sure youre well taken care of. Thanks Brian!
Amazing company with excellent customer support