user
Advance Auto Parts
664 S Scales St, Reidsville, NC 27320, United States
Appearance
Advance Auto Parts

Comments
Je
Review №1

Not very helpful or knowledgeable.... Based on my experience.

Br
Review №2

Austin and the staff was great

Al
Review №3

Poor customer service from Bryan.He doesnt really know how to treat a customer or a potential big customer.

Ge
Review №4

Really good service and had my parts when they said they would

Me
Review №5

Hard working people willing to help you find everything you need in the store thank you foodlion

We
Review №6

I got 3 rebates for previous purchases and I can only use 1 ate a time. Not what I call a rebate! I call it bait and switch!

Pa
Review №7

Sorry to say I am very dissatisfied with the customer service at this location clearly the part that I have received is defective the white haired man with glasses refused to exchange it sed It will cost me money I own a small repair shop and do a lot of business with Advanced Auto there are many other parts stores within a quarter of a mile that I will be taking my business to

Mi
Review №8

My sisters car needed a battery and because of the hours she worked. We knew it would be pushing closing be arriving. The names slip my mind but the two employees that closes on Friday 3/8/19 were wonderful. Getting that battery out of the car was not an easy task. Store closed at 8pm we arrived at 7:50pm and didnt leave till about 8:30 or later. The employees were determined to fix my sisters car and did it with no complains although we held them way past closing. This is one of the reasons o always go to Advance Auto whenever I need something. Thank you so much!!!

NC
Review №9

Customer service is great. The staff is very friendly. The young fella gave my son Doritos out of his lunch bag. Very nice guy. Very knowledgeable as well.

Ke
Review №10

They had exactly what I was looking for at a good price and the store looked good, clean and in order.

JT
Review №11

Always get good service.

Jo
Review №12

This rating was given based off an experience with a online order, the staff at this location was very professional and friendly. I placed a order to be picked up. The order details indicated that my order would be be ready within 30 mins for pick up. Unfortunately my order wasnt ready for 1 hour and a half to 2 hours. I had my confirmation number i had my bank info that funds had already been taken from my account. Even with this the staff could not assist because info was no showing in their systems. I am very displeased this caused me big delays. my mechaic was still being paid during this period plus two trips back to store and huge delays in my project. This little mistake on advance auto behalf cost me 150 dollars plus lost of valuble time. Until Advance attempts to make this right i will use their competition and make sure to spread the news about their bad experience

Cy
Review №13

Love to get all if my automotive stuff from here

Pa
Review №14

All my parts were in stock for 2007 f150 upper control arms lower ball joints (moog) and ty rod ends. Courteous and helpful staff.

Dr
Review №15

Great staff very helpful

Be
Review №16

Very helpful staff they helped me find what I needed and installed it for me!!!! Great service, thanx Jessica!

De
Review №17

Good customer service and reasonable prices.

Ja
Review №18

The staff here is knowledgeable and professional. The store is clean and well-stocked.

Ja
Review №19

Great parts you can save money if you buy parts online

De
Review №20

Very knowledgeable staff. Usually pretty fast.

Jo
Review №21

Good sources. Large variety.

Ca
Review №22

Great place !took the time to help me with a problem I had with my truck !the oil cover was loose and dragging the ground ! He came right out and take cover off !thanks alot Jonathan great customer service

Vo
Review №23

Great a tad slow but great

Ja
Review №24

Sometimes you need parts for stuff that needs parts. This is where you should get them. They have them there most of the time.

Sh
Review №25

Service was terrible! The employees were not helpful at all!

Cy
Review №26

I love this place.

Pa
Review №27

Everything u need

2A
Review №28

Bought breaks a month ago already making noise

As
Review №29

Nice ppl

sp
Review №30

Employees are very helpful here.

Ch
Review №31

They went the Extra mile to find my part

re
Review №32

Staff not knowledgeable of what they are doing

Ro
Review №33

Good service by the staff.

Ga
Review №34

My son had a issue with a sensor that was only 3 months old and they switched it out for a new one even though he didnt have his receipt

Ar
Review №35

Great for next day deliveries

Bu
Review №36

Good, friendly employees, eager to assist!

La
Review №37

Fast knowledge professional employees

Su
Review №38

Unknowledgeable about most truck questions we had. Slow customer service. They asked me the same questions over and over, no memory.

Gr
Review №39

Nice folks here.

Ti
Review №40

Excellent staff!!

Je
Review №41

Very friendly and knowledgeable

Rh
Review №42

Helpful staff.

Er
Review №43

Clerk was helpful

Th
Review №44

Great help!

Br
Review №45

Least favorite auto parts store in Reidsville

Ch
Review №46

Knowledgeable, friendly and fast

Pa
Review №47

Good parts and people

Ne
Review №48

Very helpful

Mo
Review №49

Batteries a little pricey

Je
Review №50

Sure do miss SAM

Jo
Review №51

Go to AutoZone

jo
Review №52

Horrible service.

Mi
Review №53

Reliable

Do
Review №54

Great

Ca
Review №55

Very friendly

Li
Review №56

Friendly

Ma
Review №57

Parts

Information
30 Photos
57 Comments
4.2 Rating
  • Address:664 S Scales St, Reidsville, NC 27320, United States
  • Site:https://stores.advanceautoparts.com/nc/reidsville/664-s-scales-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 336-349-2926
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations