To inconsistent....and employees don’t want to work...60% of the time my food order is wrong...and when you let them know they made a mistake. They get mad at you like it’s your fault. Terrible customer service...and I tried to not leave a review..but it kept happening and I’m tired of spending my money with them.
If this place doesnt get rid of their current slogan soon, Im going to deduct a star! Gotta have a Wawa in combination with the voice actors delivery makes me cringe. 😉
Poor covid control among customer. Mask rule not enforced though sign was on door.
Food is good. Store is clean and the staff were nice & helpful 😁👍 keep up the good job
The service was great besides the manager and associates allowing 2 gentlemen to walk around the store and hang out against products with no mask talking and carrying on. What good are signs and regulations if nobody enforces it? Especially around food prep.
Order wasn’t ready when I got there. I gave extra time before I picked up my order the associate at the store fault refilling coffee pots was more important than handling my order which I could clear see was ready
Maybe it was because of too little employees but the food was gross. It was clean though and the staff was friendly.
Speedy service.
Im a local business owner and stop by to grab a midnight snack at least 3 times a week. Im always impressed with the service I receive from the staff, especially from Renata and Buzz. They run the kitchen like a well oiled machine. You dont see people who take pride in what they do very often these days. Did I mention the food is great? Its by far my favorite place to grab a quick bite!
I love to eat their special sandwich. They called it hoagie. When I feel hungry in night time this is one of my favorite store to eat food when nothing is open in midnight. I am vegetarian therefore, I choose cheese sandwich because they give two types of cheese with choice of veggies in this sandwich. They also have good collections of coffee.
I just come here for gas. Usually the best gas prices in the Reisterstown-Owings Mills area. Lots of pumps, no waiting. And free air for tires!
Used to like coming here, but today they botched my order. Didnt tell us they were out of certain foods like beans, so when I got home and realized my burrito bowl was lacking a couple ingredients I was pretty livid. It was pretty much just rice, chicken and lettuce. I wanted a bit more flavor, and beans, the same beans that always come with it! If it didnt cost more in gas than our order, Id take it back for a refund. This isnt the first time, theyve been going downhill. Hopefully they get it together.
I previously rated this location five stars. My subs were always made correctly and supplies were always available. They have gone down hill so much since then. I dont know if the management has changed or what is going on, but its a very noticeable change. I purchased subs and smoothies for my entire family. Literally bit into bread and lettuces and no it was not a veggie sub. I thought it was just my sandwich only to learn later we all had a similar experiences. You dont get as much in your drinking cup either because they have to put less in it in order to fit the cream or toppings due to the fact that they dont purchase the proper lids anymore to allow the extra space above the rim. Only two out of eight coffee options available on a regular basis and missing toppings on subs. No more milkshakes available on the menu only smoothies and coffee. Im not sure if its temporary or a permanent change. I hope it was worth the penny pinching Wawas. You lost long term customers. Im certain were not the only ones. Every since Wawas was named the best subs in America (which they were) they have not lived up to the hype. Do better.
The staff is very friendly! Great service and delicious sabs!) You the best place in our area.
Overpriced poor quality food. I ordered a burger with mustard and pickles... they gave me a Mcdonalds size burger swimming in mayo. No mustard, just mayonaise dripping out the sides... You couldnt handle TWO toppings?? 0 stars
Best food, best employees, best Wawa around
Food workers definitely need supervision, every times i order food something has to be wrong with it, either its not properly wrapped, wrong bread, sometimes not toasted, and most of the time pure mess itself, all veggies just thrown on the top and when you open it its just a mess
I was used to love this place since I work very close, but after they change the cashiers this place is awful and they are absolutely bad for the business, I dont want to think because of my accent and ethnic origin but definitely I will not going back anymore at lease for a long time! please train the cashiers!!
Great variety of products and food. Very clean and good prices
Very pleasant and courteous staff!Amazing frozen coffee drinks.
Renata was the best employee ever when u needed your food prepared with consistency but she is no longer there, and boy does it show!. Midnight staff isnt what it used to be but its improving. Noelis is my fav.
Theyre always friendly, courteous, and knowledgeable. Authenticity lives here.
There was a young lady i think her name was Katie but she was such a sweetheart and she was so poliet and kudos to her.
Very noce place great cashiers and never long waits only issue is their sub people do not know how to male a sub whatsoever they do not spread the condoments at all on the bread only put a little in the seam of the roll I got a cheese steak which was barely even hot the cheese was still cold honestly I love wawa bht this has to be the worst sandwich I ever had and its not the first bad one I have had from here
This is a very friendly WAWA. It is clean, people and friendly and efficient. The best one I have been to yet.
Great food! I love wawa
Had a little minor major issue (not going to get into details) but I hope it doesnt happen again but they fixed it asap .. I spoke to GP and zack they have awesome customer service skills. 😊😊😊
Cheesecake smoothie need I say more
Really good coffee here, I especially love the mint white chocolate.there are a variety of food options here especially if you need something on the run
Great sandwiches great work place I work their everyone is fun to work with I love oh and I love the chocalate milk and sizzlis
Its a beautiful l,clean, store.
Great food, poor service.
Go every morningGreat staff
Stopped in with my children to order a sandwich. A worker behind the counter was cussing while talking to another worker. Forgoed the order because its not language that Id want kids to hear.
Overall, this Wawa is in good clean condition with a friendly staff
Best gas prices around
Friendly staff,always clean.
Fast n good chicken
Great sandwiches and quick!
Food is always fresh.
Disgusting service and food.
Cool breakfast coffee
Very pleasant and efficient
Clean and courteous employees
Great friendly service, just want to know why the donuts are always stale???
Best location in Baltimore!!!
Clean & nice!
Nice location
Clean, fast & friendly
Too slow
Great service
Good food
Gas is always lower
Glad they biult this here
Convenience
Clean store
Gasoline is cheaper
Wawa
😀😀