My battery died and I couldnt turn my car off, otherwise it wouldnt start. The manager and the assistant manager were both so helpful, and they were very busy. I was stressed out and worried I wouldnt be able to get home, and the male manager took time out of his busy day to change my battery within 2 minutes. I really appreciate it and I will be back, and I hope both of the managers get aknowledged for their care and hard work.
The employees are awesome that are very helpful and know what they are doing they even help you if youre stuck doing something.
Products were available. Staff went extra steps to help.
I am terrible with names but let me tell you... there was a man who helped me out today. Literally went above and beyond to help me with my car and installing a battery. He was very kind and was in no rush to finish helping me. Very respectful.
Great customer service
Incredible! They went above and beyond to get me on the road again. My battery died unexpectedly, after a AAA service call, it turns out that it was just a bad battery. For whatever reason, apparently the battery for my car is rare, despite it being a popular make and model. They not only had the battery but, it came with a two year warranty and, they installed it free of charge. I will make sure to come back for all my minor car care needs.
Zfs huh youi 8
The y have or can order parts for your cr. Service may be slow depending who is giving you attention. Original and alternative car parts for your delight.
They had what I needed, unlike their local competitor which is supposed to be advanced
I came in the store and it was pretty busy none of the staff greeted me but one worker named sonia who was helping another customer, she was busy but at least she greeted me and asked me if I needed help all in all even if your busy with customers you should still greet them sonia was very nice once she finished with the customer she came straight to me for the help that I asked for and helped me get the part, sonia has very good customer service will be coming back.
I have to say, I am at different auto zone stores much more than I care for. However, Joe in Saugus, by far, surpasses all customer service expectations. Listens, suggests, super helpful when choosing products. Thanks, Joe. Ill stick to Saugus because of your service. (All employees in Saugus have been great, Joe just went above and beyond twice)
Great store. Great staff. Whatever you need, they have, and if they dont they will get you whatever you need
AUTO ZONE AUTO PARTS suits everyone that has a car and a need....The staff is courteous, helpful. They make Auto Zone Auto Parts even a better place......👏👏👏👍
The manager Lena is very professional and understanding. I had an issue with a product and she allowed me to turn it in and receive a credit for it allowing me to purchase other products I needed. Rick was very knowledgeable with helping me select quality products. Thank you both for your amazing customer service and professional ability. I appreciate your service tremendously.
Place was a mess only one person working and a line out the door
They gave me the wrong belt TWICE. Needless to say I will not be returning. Plenty of other car part stores ✌️
There’s a beautiful girl named sonia she was supper helpful she helped me get the right part I needed because someone els gave me the wrong part will definitely be coming back and if you ever need help make sure sonia is there she is amazing!
Exelent service..
Twice I’ve been to this location and both times they didn’t have the same product the oil I was looking for smh most likely won’t be back
Arya Automotive needs to keep you going and loaner tools to help you repair
Ok basically as all
Very good service
Completely average Auto Body place. The Stock was adequate at best, prices were a little high. Really online is the best place to buy anything these days. You only end up here if you need something right now.
Marvelous.Very Professional with Customer
Ive called 4 days in a row and a few times each of these days now the one closest to me in Revere and I have yet, FOUR days later, been able to have a question answered by an employee there. I dont understand how they list there hours and number but dont answer customers. Since I dont if they have what I want or s price Ill go somewhere else
Just left this location I needed help with a cover for my car. I asked the first employee I could see which happen to someone with the name tag “lema” I believe, she had short blonde hair and a grey shirt she was extremely unhelpful and rude
Visit this place often. Always quick to help. In the rare case where they dont nhave something Im looking for, they guide you to the nearest location of another shop. Great customer service
I dont know the young ladys name but 12/14/20. She saw I was waiting for help and jumped in and assisted me with my windshield wipers and she opened an account for me.Thanks young lady!
Friendly people
Good auto parts store. Always good customer service. They help you find what ever your looking for and most are very knowledgeable.
I buy all my parts here.
Pots fast when you need them make sure you like the part
4 STARS for items in stock, a few years back if you went into an auto supply store somebody or most of the men and women working there new how to check and see if your battery could hold a charge and to check the cars computer, now your doing good if their even nice to you!!
Ricky/Luiz were GREAT
Guy found me what I needed. And I found other things I needed for decent prices.
Very bad service rude people
Even if you are busy you got to acknowledge your customers no matter what
Not bad, but they need more employees, had to wait quite a bit to ask a question.
Thats girl with the blond hair, ohhhh, she good. Really good service.
The young lady who works there in the morning was very helpful. Great customer service.
Found the parts that i needed, the cashier didnt seem like they were too into what they were doing so one less star, but overall not bad.
Its ok. Not too busy. Good deals on motor oil sometimes. People are fairly nice.
Good place to buy stuff for your car, and guys are very friendly and organized.
Great workers
Great service!
Friendly, knowledgeable, helpful location in Revere
Great place to buy everything for my vehicle
This is the worst autozone Ive ever had to deal with I order a replacement part for my vehicle they get order wrong then i wait 2 more days and receive no call when they told me after 3pm so I call and they tell me piece isnt here yet I ask if they can track the part they leave me on hold 13 minutes and I walk into store and the cashier notices im the person who he still has on hold i metion how they are unprofessional and howd if like to talk to manager who has conveniently just left then the cashier Named Kevin said this isnt his store location and its not his fault that maybe I gave the wrong information when part was ordered and that I was giving attitude so he wasnt going to help me the other coworker went in back and found the part I ordered the other ones excuse was they were really busy today so they lied to me they didnt even check if the part was here and left me on hold not even checking to see when the part was I wont order from this location again seems they need to be retrainined on how to order parts answer phonecalls and help customers busy days are tough but dont lie to try get out of helping
Theyre always knowledgeable and help quickly
Line was a little long,employees were very helpful
Friendly service, location excellent.
The customer service here is amazing. Very helpful and accommodating.
Very helpful and friendly staff
The employees will help you with whatever you need!
Nice people... there to assist you well ;)
Get in the zone.. AutoZone!
Excellent service and quick.
Staff is really friendly and helpful.
Literally leave customers waiting all day.
I go here a lot because its close to my home. Two of three workers dont know much about cars. One lady stays on the phone with her friend or talks to a co-worker while shes checking you out, thats annoying. Really my big complaint is that many of the workers dont know about cars. Isnt that a requirement?
Good customer service
Manger was very helpful and on point
Autozone is still a little pricy for different things but this one is nice and clean and well stocked.
All the employees are very knowledgeable
Dont have anything I need and service is poor not going there anymore and will tell other mechanics that too..
I went there to check my car battery! And they said we don’t have the machine!!
INeeded to order 1 spark plug for my lawnmower computer system is such a hassle
Great customer service
They are convenient, helpful and friendly
Line was so long, took me 10 mins to pay, only one employee working.
Rude employees not helpful at all. Stay away at all costs.
Need no change dont have much time except right through that get you in and out quick.
Always helpful.
Nat exactly time day say online opening 7:30 but day dont open to 8:00 I dont like that westing of time time is money
I got everything I was looking for.
Very helpful. Thanks Ivan.!!
Very rude! they acted like they didnt even want to be working and didnt care about my questions.
Bad Management,Refused to return the Part with a life warranty ???
Very good
One particular staff, was straight out rude, not helpful at all, she stayed on the phone the whole time I was there, never once even glance to see If I needed assistance.
👌
They help customers to find what they want
Been there forever
They sell parts I need for my vehicles and they put the parts in the vehicles for me
To the point on the money service
Helpfull staff
Had the parts I needed!
Fast and Friendly
Very helpful
Its served my purpose
Great service
Good😊
Buying oil for my car
✋
Customer service sucks
Good
Bad
Okay
It was excellent because I found lokeandava looking for