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Oswald Service & Repair
1005 N 2nd E, Rexburg, ID 83440, United States
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Oswald Service & Repair
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Co
Review №1

We live out of state. Our son who attends college in Rexburg had his truck break down on the way to school. We called around to get a referral for a good mechanical shop. Oswald’s were highly recommended. We left it there on a Saturday when they were closed. They had a great “drop-off” set up. All of my communication with them has been over the phone. Jesse was my contact there. Everything went as discussed and expected, even though the work was quite extensive. I felt that they treated us in a very kind, honest and professional manner! I definitely recommend them!

th
Review №2

I come here to get most of my vehicle work done and have always had a great experience. The staff are very friendly and helpful and the prices are extremely fair. The only time I dont bring my vehicle here is when Oswald doesnt offer the particular service or because I have warranty stuff that needs to get done through a dealership.

An
Review №3

These guys were fantastic. Diagnosed a particularly difficult oil leak that we have tried to find several times previously at a different shop. They found it, fixed it, guaranteed it, and collaborated with the other shop to help cover the cost. Definitely the best auto-mechanic experience Ive ever had. My daughter is a student, away from home in Rexburg, with a 19 yr old vehicle, and I feel much better knowing these guys are in her corner if she needs them.

Da
Review №4

I highly recommend Oswalds for anyone in the Rexburg area. As someone coming from an automotive background its very comforting to know that I can rely on them to be honest, thorough, and fair to the people that I send to them. I trust them with my personal vehicles when I dont have the time to repair or maintain them myself. Theyve rightfully earned a life-long customer in me

Ju
Review №5

They got my car that day and checked it all out! It was fast and easy! Jessie was awesome! He was very professional and gave me great advice. I feel like some auto shops try and take advantage of you and Oswald and Jessie we’re the complete opposite. I will always go to oswalds!

Ni
Review №6

Everyone inside was friendly, inviting and very punctual. They also didn’t doubt or questioned what I needed, but instead just went to helping me right away. When my car was finally taken in, they returned it to me in the quoted time and infact, almost sooner. Their work was quality and their customer service was on point. I would highly recommend them to anyone in the area!

Am
Review №7

Everyone there was so nice and professional. They answered all my questions, and were incredibly knowledgeable. We had a bigger repair done and they kept me up to speed on everything they were doing. I highly recommend them!

Ka
Review №8

I have always had great service by Oswald. Today was a little different. When you check in they have a form you fill out so they now what services they are performing for you. However, I filled out the form and they only did one of the things on the form and werent sure if I wanted the others done, for some reason. Instead of clarifying, they just didnt do it so I had to schedule a whole other appointment to have the other services done.

Ch
Review №9

They were so helpful in providing excellent support in fixing my headlight. They were very professional and explained in a way I could understand. I will continue going back to this shop.

Jo
Review №10

I lived here a while, My neighbor gave me the referral To Oswalds service and repair. They were very professional, They called me and kept me updated on the progress of my car. I will definitely take my other cars there for business, Because They did such a great job with my daughters car. I would recommend them to anybody.

B
Review №11

Before paying $500 in repairs, make sure they put in the correct part before it causes even more damage.Left: The CV axel Oswald Service installedRight: The correct CV axel

Bo
Review №12

I have used this company for years, started with the original Oswald company in Idaho Falls, then Rexburg branch. I have always been treated professionally, courteously and consistently in my dealings with them. I can trust their work and can trust what they advise for the upkeep of my vehicle.

An
Review №13

I really appreciate Oswald Service & Repair. I feel safe bringing my car to them because I know I can trust them to do a good job and charge me a fair price. They offer great service and a quality customer experience. You can trust these guys!

Da
Review №14

They fixed my front headlight, rotated tires & checked fluid levels. They got me in quick & completed everything the same day. I’ll definitely be using them again & refer family & friends to them.

Le
Review №15

Had Oswald work on an exhaust leak. They were very upfront and the quality of work was top notch. They communicate well so there are no surprises. Love this shop.

Ga
Review №16

Only been once, great place though. Honest and quick. I do recommend🤌🏻

Ca
Review №17

I love this place. I was coming down from Bozeman and my battery light came on. Turned out I needed a new alternator. They were very quick to identify the problem and offer me some solutions. Very honest and straightforward team. I never felt pressured to buy anything I didn’t need. They are all very friendly and the service was prompt. Thanks!!

Do
Review №18

Professional and automated. I love the customer support and feedback. Will do business with them again.

Ka
Review №19

Oswald service Inc. is definitely the place to go when it comes to car needs. They were friendly and helped me out with what I needed. They were professional and didn’t beat around the bush they were prompt. I’m so happy with the service that I was provided with. Thank you so much. Recommend 10/10!

Ca
Review №20

Oswald service was great! I was trying to make my way home to Colorado and needed my power steering fixed. They squeezed me into the schedule and were so kind and helpful. They were able to fix the power steering and help me get on the road home in no time at all! Thank you so much again for your wonderful staff and their generosity to help me in a time a need.

Ch
Review №21

Great company, very friendly and fast service! Would recommend services to everyone needing vehicle maintenance!

De
Review №22

Even though they didn’t have a magic button to fix my car they gave me a list of solutions and directed me to some other shops that specialize in the type of repair I needed. Great bunch of guys.

Ka
Review №23

They were very polite and professional, constantly giving me updates on what was going on. They even stayed late to finish so I didnt have to rent a car as I had work the following day and wouldnt have time to drop it back off. I was very pleased with everything.

To
Review №24

I have used other mechanic shops in the past but after Oswald’s opened a Rexburg location I was sold after the first visit. Jesse (service rider) is always very helpful and accommodating. He has been in the business for along time and is knowledgeable. I believe they are very honest and open with what options are available and recommend for any situation as it relates to keeping my vehicles running great. I have had a couple conversations with the owner, Kevin while waiting for service and have been impressed with his approach to the auto repair industry. The shop is very clean as well as the waiting room. I highly recommend Oswald Service and repair!

Ma
Review №25

Ive been using Oswalds services for years. They are professional, fair and efficient. They know the machines and are able to work with you. Recommended 100%.

Ca
Review №26

They were fast with getting a cv axel replaced. Unfortunately they didn’t understand how to adjust my camber for the alignment properly. They blamed the lift even though I have adjustable upper control arms which have the ability to correct the camber. For basic repairs I’d recommend.

Pa
Review №27

Knowledgeable, honest, great communication, quality work, good prices. Would definitely go back for future auto needs. Thanks for the great service!

Ci
Review №28

Great communication, fast service, fair price, easy to talk to. Great experience. I will definitely be using them for my auto maintenance and repair needs in the future!

Sa
Review №29

Had an issue with our daughters’ older car. We found Oswald to be very professional, knowledgeable, and honest. Their inspection was thorough and they didn’t try to sell us on unnecessary repairs. The only complaint was how long it took to get the vehicle in for the repair. (10 days- probably because they are well respected and busy.). They did offer to transport the car to their Rexburg location free of charge. A nice service they offer. Using this option they were able to get us in sooner- 5 days later. We would highly recommend Oswalds.

Ro
Review №30

I am glad that we found Owsalds to perform work on our automobile, they perform professional work.

Ka
Review №31

I had an oil leak and they were able to get it fixed really quickly. They were super fast and super friendly.

Ca
Review №32

I was surprised of how quick they were able to service my car. They are professional and very friendly. I will be doing business with them again.

Ch
Review №33

Thr repairs my truck needed were a known problem with its particular model and year and were going to be very costly. I appreciate that they were honest and took the time to explain that its not worth spending the money and why, and that if it was their vehicle they would sell it and start over because there is no permanent fix for this particular problem. Im sure it would have been better for their bottom line to quote me the cost for repairs and know if the back of their minds I would eventually be back to have the same work done again one day, but instead they gave me an honest assessment of what they would do so I can replace the truck while it still has some value. They have a customer for life.

De
Review №34

Jesse was very informative and took the time to explain everything. Advised me on what I should do in the near future. I had a pleasant experience and this will be my go to repair shop. Recommend to everyone! Very fairly priced. It’s rare you find a repair shop with both qualities.

Jo
Review №35

Oswald Service and Repair is very accommodating. I never worry about unusual or excessive charges as they always call and review what is wrong and what I would like to have done before they complete the work. Thank you for repairing our vehicle so efficiently!

Jo
Review №36

The service, pricing and knowledge are fantastic. Jesse and his team are always knowledgeable and helpful!

Ry
Review №37

Josh and Jesse were absolutely amazing! We will be taking our vehicles to them from now on. They were professional and honest. They care about the customer and kept me informed at every step!

Ch
Review №38

They were very kind and trustworthy. They explained everything to me so well and was completely understanding. Will come here again if needed

St
Review №39

Super fast, super friendly and honest. Cant beat them!

Ta
Review №40

We had a difficult car problem and because they couldnt tell us exactly what it was, they didnt charge us for their labor! Very kind. They gave is an idea of what it might be and we will go back to them once the problem gets worse.

Cr
Review №41

My usual local go-to guy was booked over 2 weeks out and I needed to get the truck back up and running. It had just had its starter replaced a few months ago, and it was starting fine, but was dying immediately (in idle). I dont have a lot of tools or time either and also recognized that I dont have the capability or such to fix whatever it was (I got all sorts of suggestions from folks).So, I got on Google (like you who are reading this probably are now) and just started working through the reviews and made a number of calls. Oswald came up a few times and a good guy from the local Grease Monkey actually told me that I Oswald was the best option. Theyre pretty close to were I work, anyway, so I figured Id give them a call.And well, you know you get that feeling when you call a business that if they arent picking up the phone theyre either really hard at work or not bothered about your business. Fortunately, when I had my truck towed there and got myself dropped off by a friend, they restored my overall outlook cause they were busy as heck helping folks as efficiently as possible. Really glad I took the risk of just showing up lol. That being said, I couldve waited for a return phone call and it would have been more professional from my end.Anyway, these guys are great, friendly, down to earth and hard working who deserve good clients and have earned a good name for themselves.They found that it was not only my fuel pump that was done but that it was the fuel pump driver module that was the root cause of the issue. These guys pushed themselves to have me my truck back to me before the weekend and they wouldve succeeded if the needed fuel pump was in stock anywhere around town. I was able to pick it up Monday no problem.Really appreciated the digital inspection that they sent me to review as well. And I understand that I can be difficult to get a hold of myself, so it was really cool of them to text me.Keep up the great work Oswald!

Za
Review №42

Very kind and honest mechanic shop. Gave me updates as they fixed my car. Would recommend.

Ta
Review №43

Great service! Always clear about what needs to be fixed and how much it will cost. Never pushing for extra things that need to be done. Great, honest service!

an
Review №44

I felt like I was treated very fairly as a woman. I wasn’t talked down to like some places that I’ve experienced. Very honest, pictures and details of what was wrong. He said what needed to be done right away and what could hold off a bit for the future. I will take allOf my cars here!

To
Review №45

Had my car in for an EVAP system leak. They were professional and on time. After it was all said and done, I was informed of some minor things that just need to be watched for now. Appreciated that a bunch.

Wi
Review №46

We always have a wonderful experience at Oswald’s. Thankful we finally found a Mechanic shop that is honest and does excellent work!

Sh
Review №47

Oswald service and repair was a great experience from start to finish. They are great to work with and do what they say they will do, for the price they quote. I had no extras or unnecessary problems with my pick up. Great job, will definitely use again when the need arises.

Al
Review №48

We dropped our toyota off this morning and they had said it would be a few days but it took that day. They were knowledgeable and have great pricing and had just great quality overall.

Ro
Review №49

They are honest people, and very good in what they do.. They dont make up stuff to work on, I trust them with vehicles

Na
Review №50

Jesse is great! Always efficient and fun to talk to!

Ja
Review №51

Kevin is a great guy and very knowledgeable. Jesse is awesome and greatly appreciated by me personally. He is very knowledgeable and excels in customer service!

Br
Review №52

They were very efficient and professional, after having my car to other mechanics they figured out the problem with a good price included. Ive done mechanic work myself and I would highly recommend there services.

Ry
Review №53

Also checked an intermittent problem with a window not rolling up. Couldnt duplicate it, in spite of trying all day.

Au
Review №54

It was my first experience with the new Rexburg location they were very professional, helpful, maintained open communication with me as a customer, they were responsible and very thorough. They we very fast and effective with the repairs on my car. The mechanic Jesse was very helpful in answering questions and keeping me updated it took away all the stress and allowed me to truly trust the mechanic and business as a whole. The owner was even able to pick up my vehicle in the morning so I didn’t have to risk driving it. I was able to see quality service at the owner and mechanic level and I would recommend anyone to go ahead and head over they truly care.

An
Review №55

Great service! I’m never using another mechanic again, for the first time after getting my car fixed I feel like it’s actually fixed!! Thank you Oswald !!!

mi
Review №56

Spark plugs and boots climate control. They explained everything, Provided the old parts for visual inspection. Honest and dependable. I usually do my own repairs. Not anymore. They are professional and accurate with fair pricing. Truly a breath of freshness. Jesse is great. Dr. Wrench.

Ad
Review №57

AC started blowing warm at a stop. Brought my car in and they couldn’t find any big wrong except the AC being low a few pounds. They recharged it for me and said everything looked fine. Prices seemed fair. Service was good.

Ed
Review №58

Oswalds has always been fair and honest and you always know what your vehicle needs...now and in the near future. That’s critical when I use my vehicle for work.

Ja
Review №59

Very impressed with them. I will definitely go back.

St
Review №60

The team members at Oswald were friendly, knowledgeable, straight about what they could and couldnt do (a German vehicle), quick and reasonably priced. I cant ask for more from a repair shop.

Bo
Review №61

Very clean and fast service.

Ti
Review №62

I was in a bind. Called several places that couldnt see me for more than a week. They had a cancellation and fit me in right away. Got the work done, and checked a few other issues I have noticed in the past with a detailed outline of cost of repairs. Thanks for the honest good work

Cl
Review №63

A few friends told me about Oswald and the quality services that they had received.I was a bit skeptical but they are professional, understanding and competent... I had several stuff repaired and the car never drove so peacefully and perfectly... I would recommend anyone to use their services...

R
Review №64

Very good experience. I was very fortunate to even receive the car back that same day.

Da
Review №65

They get the work done and tell you in detail what they did. Pricing is fair and you get more than you paid for. Always cheerful and great customer service.

Ju
Review №66

I trust these guys to figure out what’s wrong and fix it. Jesse does a great job of explaining the problems and what they did to fix them.

Mi
Review №67

They were unable to fix the problem, towed it to Toyota and didnt charge me anything. Very professional, will use them again

Co
Review №68

Ive been using Oswalds for my oil changes the last few years and I couldnt be happier with them. Service is always great. They always wipe down my dashboard and vaccum my van out. Theyve always been super honest about what repairs need done. They thought at one point I needed to change my air filters they pulled them out and realized they were still in good condition so the gave them a quick clean and put them back in and did not charge me for the cleaning or new ones. Saving me money which is always a plus in my book. Ill never take my van anywhere but Oswalds if I can help it!

Sc
Review №69

Very professional and informative. They kept in contact, and let me know all repairs that are being performed and the possibility of any other problems.

Do
Review №70

Very professional and fast service.

Ja
Review №71

Very Professional! Will gladly go back.

Ch
Review №72

Excellent customer service! They are willing to go the extra mile to make sure you are happy. I definitely will use them for all my cars service and repair needs.

Cl
Review №73

I wanted to like this place, but I was verrry disappointed.We called and asked if they could run a diagnostic on our check engine light. They said we had to make an appointment and the soonest one was a WEEK out. I trusted them and the reviews though. So I scheduled it.Finally, the day came. I was on time to my appointment and still had to wait for them to get my car in. They charged $50 JUST for checking the engine code. And that took them 45 minutes!Apparently I needed an oil change, even though Id just got one a few months before. I asked if there was a leak, but the guy said there wasnt and kept making it sound like it was my fault the oil was so low and how dangerous it was and how we might have problems from now on.They made it sound like my car would break down if I didnt get an oil change right then, so I had them do it, which was another 45 minutes to an hour and that was pricey too!So, I spent over $100 on an oil change and was sitting there for almost 2 hours, even though I had an appointment. Im normally very patient, but it was ridiculous. And then they texted my husband this week saying we are due for an oil change and had an appointment?? No, I did not schedule anything nor did I say they could text us. Definitely not going back.

Be
Review №74

Extremely professional, they kept me updated on when it was going to be finished which was nice. Definitely will go back

Ju
Review №75

We took the Jeep we were considering buying to Oswald’s for a “used car check over” and they did a 91 point inspection for $55. It really gave us a piece of mind knowing nothing was seriously wrong with it so we decided to buy it! They were thorough, efficient, and quick. Great experience overall.

St
Review №76

We love Oswald! They find the problem and let you know if its a necessary fix. They fix only what you ask them to. They have done a great job with all the repairs weve had them do. Our vehicle runs much smoother thanks to them.

Ki
Review №77

Very accommodating, quick service.They explained what they found and service performed to remedy.

Jo
Review №78

I was amazed by this place! The workers were the nicest people I have ever dealt with! They offered me advice and talked to me like a person, rather than trying to sell me something I didnt need! They understand the college student and offer the best price in the area! I loved my service here! They work you in as quick as possible and give a thorough overview of the condition of your vehicle! I 100% recommend for any and all service!

Jo
Review №79

I made an appointment for my car to get my alignment fixed and for an oil change. I wasn’t clear about doing the alignment and I asked Jesse if he could do it. Even though it was the end of the day he made time to do it. Great service and the most honest shop I’ve been to.

M
Review №80

I dont dread going to the mechanic anymore. Found one that I feel like I can trust in Oswald service and repair. If its not worth it for me to make the repairs, they tell me and dont just try to take my money. I appreciate their honesty.

Da
Review №81

Superior service, a little expensive, but great service.

Lu
Review №82

Were very prompt and professional and informed me in no time at all that repairs were done

Ga
Review №83

Great customer service, always honest, trustworthy and fair.

Fr
Review №84

Went in claim their free 31-Point inspection being that I have a higher mileage 2006 Honda Civic. They didn’t try to sell me on anything I didn’t need, and even mentioned some of the “deficiencies” found are non-urgent but rather just regular maintenance items.Would trust them if services were needed. But for now I just appreciate them taking the time to check out my vehicle as am planning on a long car trip.

Ki
Review №85

Service 4WD, explained problem so i could understand issue. Tech verified problem (no guess work). Very happy with cost of payment. All around, good to work with. Highly Recommend!!

Cr
Review №86

This company is outstanding! Everthing went well in their sevice and check in and check out. Thanks!

Jo
Review №87

Great place. Love the service. Very reasonable and always quality work. I wouldnt go anywhere else.

Ja
Review №88

The staff at Oswalds service & repair are amazing!!!! I truly appreciate them and recommend them, they went above and beyond any expectations. I am very satisfied with their service and as a customer I felt they did an outstanding job job of letting me know what was going on and needed to be fixed with my vehicle’s. Their Professionalism and customer service is greatly appreciated.

Jo
Review №89

Very impressed and honestly on our pickup. It was on warranty from when got fixed the year before and they got it checked out and fixed quickly. Concerned about there customers and take care of them.

ba
Review №90

Its a very professional shop and honest people

Br
Review №91

I love this place they treated me like I was family and not some random person the prices are fantastic I will be taking my vehicle to them again in the future for all my repairs and service I’ve never been treated better from the moment I walked through the door to the time I left

Ca
Review №92

My van broke down (in a bad way) on the highway this week with all my family in it. I had it towed to Oswald because I had a good experience from them in the past. I called the shop close to 6pm and let them know it was coming, by 9an the next morning they already had it in the shop with all the problems and other non-breakdown related issues fully diagnosed from front to rear. They informed me of exactly what happened and what needed to be done and any potential other problems I might encounter. By early afternoon they had my van back to my family running better than it had in any recent time.They were incredibly fast and convenient.Jesses communication, professionalism and understanding cant be beat.Overall value is second to none.These guys obviously arent just mechanics, they are real people helping other people.Incredible service!

Be
Review №93

I saw only positive reviews for Oswald so I thought Id give them a try. I was not disappointed! They performed my oil change and tire rotation quickly and expertly. Jesse, at the front desk, was friendly and direct. 5 stars! Will definitely be coming here again!

Sc
Review №94

Always fast and expert service. They give me a prioritized list of repairs and maintenance. No bad surprises. I never feel like theyre taking advantage of me.

Ka
Review №95

They said it would be a day or so before they could look at it. Then later that day they called and said that they had looked at it. They we able to get the pieces and fix it that day. Very fast and friendly.

Ba
Review №96

After my experience I would come here every single time!I went in today to check out some issues I was having with the car, they said they could squeeze me in and I came in early in the morning. Once they were able to look at the car, they told me the repairs wouldnt be worth doing on my vehicle. Very honest staff, helped me understand what all was wrong and potentially what else could be wrong, without looking too deep into the car, that would cause even more issues and be more expensive. After going in they send you a text link document of what all is wrong or potentially could be wrong. I appreciated that they did not just fix what I came in for and then sent me on my way, they were honest people. They also directed me to honest places in town where I could start looking for new cars. I really appreciated the kindness and helpfulness of their staff. They went above and beyond and Ive never been so happy with going to a mechanic and the service that I received. I would definitely recommend and I will be going there every single time!!!

Ni
Review №97

Hands down, my favorite part of my experience at Oswalds was the inspection link I received at the end of my service! It was great to see the overall health of my vehicle, see connected videos that actually taught me something and pictures (proof) of what the technicians were finding. This solidified in my mind that I truly got what I paid for! Thank you!

Ja
Review №98

My husband and I both love doing business with Kevin Oswald and his crew! We have never been disappointed. Quality work...every time. They treat our vehicles just like they were their own.

Da
Review №99

Very professional crew with good service.

gr
Review №100

Always the best service!! Great communication and very reasonably priced. Highly recommend as best in town!

Information
10 Photos
100 Comments
4.9 Rating
  • Address:1005 N 2nd E, Rexburg, ID 83440, United States
  • Site:http://oswaldserviceinc.com/
  • Phone:+1 208-356-7777
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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