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The Home Depot
6301 Richfield Pkwy, Richfield, MN 55423, United States
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The Home Depot
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Review №1

Honestly I love this Home Depot! Everything is always organized and in the isles they should be. They have such great prices too and these are quality items as well. The staff around always help me find what I need and when it comes to customer service and returns they do such an amazing job. No matter what I always find myself coming back to this location... Its my favorite place to shop not just for construction but everything else.

A-
Review №2

The store is well stocked and not as busy as other locations. The staff are willing to help but are extremely busy. . . But they all deserve 5 stars. . . It took me 5 isles before I was able to get assistance... the 4 star is because they have way more cashiers standing up front than they have helpful staff.

Gi
Review №3

Home depo was fantastic love the prices especially on all the promotions they run on Dewalt, Milwaukee, and all the major tool companies. The staff is also very helpful.

Te
Review №4

When I called to talk to someone about seeing if they had a item they sent me to 3 different departments and one point hung up on me. They didnt what I wanted.

Aa
Review №5

Excellent store experience, the staff were very helpful. Cheri in particular was very professional and went above and beyond to help my wife and I find what we needed. Store was clean and well-stocked.

Wa
Review №6

I gotta give credit where credit is due. Sue in painting is phenomenal. I came in today hoping to get my paint matched from a previous project. Turned out to be 100% accurate thank you Sue.

Ka
Review №7

Great Home Depot. As soon as we walked in we found someone to help us. We told him the problem and he immediately took us to someone who knew all about the part we needed. That guy took the time to not only tell us the part we needed, but looked closely at the broken part we had and realized that a much cheaper solution was available. He even took the cheaper part out of the package and tested it to make sure it would work to solve our problem. As we were leaving we walked by the extension cords and I commented to my husband that we really needed an extension cord, but I didn’t want to spend $15 on one because we really only needed one of about 6”. An employee in the aisle overheard me and showed me to another aisle where they had 6” extension cords for only $3. I didn’t even know that existed to look for. I was impressed by the number of employees around and how helpful they were.

El
Review №8

Man who assisted me with a copy of my key was so helpful, respectful & got the job done all together ☺️👏🏼

Al
Review №9

Very simple return of items for store credit, no questions asked.I tried a return at Walmart just minutes before, and even though I had a receipt I was told I was S O L

Ma
Review №10

Great staff! Not too lazy to help load on these super hot days. But shame on you Home Depot for not allowing those hardest working people to accept tips! I demand that this policy is changed. If they work hard and go the extra mile, they should be aloud to benefit from it.

Ke
Review №11

I went to purchase a simple fan and as many people that work here--the one guy I ask said that the fans werent in his department and that he was gonna get some else to help me. This guy was too lazy to help so I got it myself! Watchout for workers in this store--THEY WONT HELP YOU!

Jo
Review №12

Bought this bad boy and a weed whacker. The staff let me wheel the cart down the street to my house. I appreciated that.

St
Review №13

Helpful staff in lumber. Garden center. Good location, not too crowded, near Minneapolis.

Mi
Review №14

Only good thing about shopping here is sometimes a dog is shopping as well. Otherwise it’s the epitome of big box nonsense. It’s like if Kmart sold lumber.

Ny
Review №15

Loce home depot Always have what I need helpful employees

Ke
Review №16

The person who helped me with lumber was nice, knowledgeable and very helpful.

La
Review №17

I like the Home Depot. They have great people to help with choosing, and finding products. Sometimes I order online and pick up at the store. I like going to there to look around.

Ad
Review №18

Ummm it is Home Depot sooooo I guess they had my furnace filter in stock which was good? Parking lot can be a little like the wild wild west getting in and out. Crazy drivers on the access road.

To
Review №19

Can be hard to find someone to help, but usually very well stocked

Mi
Review №20

Stopped by to rent a sod cutter today. At a simple inquiry the old cranky guy at the rental counter immediately fires up ready to argue with me that hes not going to rent it on account of rain last night. Attempted to share with him we traveled in to him and though he may have gotten rain, I did not. This did not change his thinking and he didnt have any interest in confirming my information. Though his position on the situation was silly to me its not the reason for the review. This guys complete lack of interest in even discussing and educating me on his concerns leaves me thinking he doesnt belong in front of customers. Certainly dont need his attitude inspiring my day. Will pass on these guys going forward. Go to crown rental instead those guys are solid

Sh
Review №21

This is a nice store. Different from the standard footprint, maybe a bit smaller? I found everything I needed except windshield washer fluid which there was none stored on the shelf in automotive. Theyd moved it all outside the exit after checkout. Why you wouldnt have some in both places is beyond me but I really dont understand why it was outside the checkout area. So odd...

ju
Review №22

Good selection of plants today. Employees were super helpful in all departments I was in.

su
Review №23

My time looking for couple items went pretty enjoyable with Shamarkes big help. He helped me picked the right size of screws for concrete and wood. Then I moved on to check sanding gear. There was Andy who also helped me picked the right Sanding tool for my wood. Great customer service.Cate and Zarah were nice as well at the Cashier action

Ca
Review №24

Very nice home Depot to go to and very helpful workers to assist when you need something

Fa
Review №25

Easy in and out mid-afternoon. An associate helped me to find kitchen hardware quickly. Bought the wrong sizes and returned 44 minutes later for the correct sizes. Helpful employees at the self checkout.Competitive prices, but lots of missing inventory on popular items. This store also carries a broader array of inventory than many local HDs do.

Am
Review №26

Normally Home Depot and Menards get a bad reputation for having scarce, unhelpful employees however I was at this Home Depot yesterday evening and had the best experience. Multiple employees asked if I needed help. One left where he was stocking to help me pick the right product and another listened to what I was doing and helped me select the items I needed. I had a great experience. Thank you and keep up the good work!!

Za
Review №27

It helps doers get more done, but at what cost.Also there could be some more efficient and clearly marked entry and exit things going on. I feel like Im doing something wrong each time through the door at this one.

Di
Review №28

Easy in and out. Picked up Rustoleum spray paint to refresh the patio set. Good selection of metallic colors. Helpful staff at checkout kept things moving.

Pa
Review №29

My experience IN store was/is fabulous.My review of their store on their site was rejected for mentioning a competitorWho did I mention? Menards? Lowes?Nope. Target. A store I go to for clothing and food. Sometimes random toiletries. Im docking them 2 stars for policing my review.

ch
Review №30

I dont like Home Depot at all. Employees are always rude and not helpful.

Ro
Review №31

Disappointed because this store offered only self checkouts. I dont use self checkout lanes. Also, last year I purchased an air condioner from another home depot. Because of some delivery problem, the manager said he would credit $100 back to my debit card but never did.

As
Review №32

1500 well spent.. Astrogy6.youtube

To
Review №33

Staff are attentive and helpful also convenient target next-door.

Al
Review №34

Plant heaven as I found great additions for my garden landscape here!

Ke
Review №35

Rented a piece of equipment and had to show up to be told I needed at least a pickup truck to move it. Would have been useful info on the reservation page. Got my payment voided but still a waste of time

My
Review №36

Like this place I was looking for a grill and this Kevin that was working there he knew alot about grills very helpful

Ja
Review №37

First time being at this location food I do like home depots good deals and clearance. It always seems to be that all the workers are always riding your back. Always thinking that everyone is stealing from there

Ir
Review №38

Was greeted when I entered and thanks for coming when I left. No one around while shopping. Had questions about a kitchen faucet. Called my son instead

Se
Review №39

Wak. I went for one thing. A polish wheel for my Dremel. They had every bit but that one and the gal in that department was WAK! Rude, dismissive. No help at all.

Ph
Review №40

Very helpful staff. The self check out is very fast and convenient.

Da
Review №41

What can you say, you want to buy everything in the store.

Ru
Review №42

Employees arent helpful, told me he didnt know and to just go find someone else. Ordered item since I couldnt find anyone to help and they canceled my order even though it shows 15 of the item on store

Ne
Review №43

Seems they like to profile there self check out customers I mean if we wanted somebody to help us out dont you think we would have went to a person work in a register evidently we dont need your help if we came to self checkout LOL

Na
Review №44

One stop shopping for building a pvc pipe pergola..they had everything I needed and were very helpful.

Ro
Review №45

We went in to ask a few questions about paint and the woman, Sue, was sadly a bit rude and not helpful at all. Mark on the other hand saved the day and was really nice and helpful. It was just a bit off putting for a Home Depot visit for new home owners.

RI
Review №46

Not really fan of this shop, there isnt much help.

Ja
Review №47

Staff was really helpful in choosing a replacement ligth fixtures and then spent some much time to teach me how to install new light fixtures myself.

Pa
Review №48

This Home Depot is somewhat smaller than the ones you find in the outer suburbs, so their selection isnt the best (e.g., they only had one brand of car wiper blades).COVID precautions could be better. Using self-checkout, it felt like I had to touch a lot of surfaces.All that being said, I did find everything I needed, and the staff members were friendly.

ch
Review №49

There was this stank worker named kevin and he threw the wood at my head, tripped me and then ran. So rude!

Am
Review №50

The staff were amazing as always. There was a spill blocking the aisle I needed and I was in a wheelchair due to an injury. Two employees offered to get me what I needed and brought it back to me. Not even a hesitation on their part!

Ma
Review №51

Andy the flooring specialist changed my life for the better. He was extremely knowledgeable about flooring and provided a breadth of knowledge. Not only did he take the time to provide examples of shading and coloring, but also detailed the technological feat of click insert installation. With just a few words, Andy eased my trepidation about installing new flooring and gave me a new outlook on life and flooring.

Br
Review №52

Very handsome young man kevin helped me buy a carpet for my puppy :)

To
Review №53

Tight area to get in, especially if the parking lot is full. Once you get to the back, there are two big DO NOT ENTER signs. Ignore them, they are to keep cars out of the dock area.Do not try to come in behind Target. Come in on Home Depot side. Just ignore the signs, and watch tandems and bulkhead as you traverse the parking lot. Would give 5 stars if I could get all the way in without crossing over parking spaces.

By
Review №54

Great employees. Curbside is good. Website should have real inventory listed, though.

Ni
Review №55

Great store! Alway have a good selection of items Im looking for. Often go there just to look for (and buy) stuff I dont need.

L
Review №56

Super friendly greeter! Found everything we came for.

Jo
Review №57

They were very helpful with a unique request.

Me
Review №58

Andy The Flooring Specialist was EXTREMELY helpful. I went in scared and confused on how to move forward with my flooring project, but with Andy’s guidance I can now move forward with a good peace of mind. My father lays floors and will definitely be hearing about the services Andy The Flooring Specialist at your Home Depot can provide!

Je
Review №59

Very good service 2 nice gentlemen loaded everything for me.

Ms
Review №60

Clean store with very friendly and helpful staff members.

Sc
Review №61

Always nice.

To
Review №62

Very helpful with the window blind selection.

Mi
Review №63

Curbside service no longer available without notification. Tried to call several times and no one answered in any department.

Pa
Review №64

So much stuff but some time I can get a better buy some other place.

Mi
Review №65

I like this HD slightly more than others Ive attended in the metro. It seems cleaner and floor and door plans laid out a little nicer. Parking lot is nicer too.

Mi
Review №66

Helpful employees, good prices.

ge
Review №67

Great herbs and bulbs but pretty spendy

Da
Review №68

Saw mice running around the floor and the guy in tools tonight came up to me, asking if I needed help and then proceeds to treat me rudely.

Ru
Review №69

Exelent Services, the Wonderful People who work at Home Depot is very amazing

Jo
Review №70

Its just a big boy toy store

A
Review №71

Nice close location for south minneapolis folks, also close to a target. If I cant find what Im looking for here, they typically have it at the bloomington location which is only a few minutes away (bigger)

Ma
Review №72

They didnt have what I was looking for.But the staff is very friendly and helpful.

Mi
Review №73

Always have what I need. 😁

Pa
Review №74

I had a return. No questions asked. Picked up what I needed because I know the store so well And I was out the door!

Co
Review №75

Helpful employees not too busy

Ig
Review №76

Nothing wrong here yet.

St
Review №77

Favorite store very thoughtful people.

Pa
Review №78

Went in for portable heaters the gentleman was very helpful and knowledgeable and I purchased 2 of them.

Da
Review №79

Always clean and well taken care of. People are always helpful when you are looking for something

D
Review №80

Great service

Kr
Review №81

Helpful staff willing to ask my questions and help me find information if they personally dont know. I dont feel like they are trying to sell me anything, but listen to what I want and help me find the materials and information to achieve that.

Ro
Review №82

Its Home Depot and they should have everything you need. Unfortunately thats not the case with this location. About half the time I walk in I end up leaving with an item unchecked off my list.Staff is friendly and helpful. So its fine.

Ni
Review №83

I usually use a different home depot, but this one was close by so I stopped in for 4 things. 3 of them were not available at this location (but they were at others) and the one thing I grabbed from the clearance section was full price at the checkout.l despite there being dozens of them on the cleared shelf.

Sa
Review №84

They have cheaper weather stripping for AC in aisle 12. Love the garden center, please bring in more orchid varieties. Think I have one of each type now. Store is large so use the app to search or ask for help from the staff. This is Toys-r-us for guys.

Ch
Review №85

The Incorrect item was in order pickup but staff quickly correct the mistake. Store has good selection and helpful staff.

Pr
Review №86

They helped me box up my friends stuff, well they sold us the boxes so we could.🤗

Ro
Review №87

Very pet friendly n know how to provide great service to the pets owner!

Da
Review №88

Jamie in paint is amazing! So knowledgeable and helpful on multiple projects. My dog doesnt even like people and he liked Jamie. Magical.

ba
Review №89

Very helpful staff. Best home depot I have been so far

Co
Review №90

Excellent service. The self checkout cashier had serious dance moves; and an uncanny resemblance to a young Michael Jackson. Ill be back!

Ch
Review №91

Very helpful person in the lumber area

Ce
Review №92

Always a go to place for so many reasons!

Br
Review №93

Clean store, well organized and helpful staff. Masks enforced, hand sanitizer stations and plexi glass at the cashiers.

Pe
Review №94

They are getting a lot better at customer service👍

Je
Review №95

I honestly cant believe that employees at Home Depot are not required to wear a mask, at least at this location. Federal guidelines are wear a mask when in public and indoors. Im sure they all wear hats and gloves in winter, uncomfortable as they may be. Have they skipped washing their hands after using the bathroom? Simply unacceptable, I wont be shopping at Home Depot in the future, at least until a vaccine for Covid-19 comes along. Even then, if this is the way they do business, there are plenty of other options for me to get my building materials.

Ev
Review №96

Friendly staff. Even though they did not know what starch is for iron shirts - hey, it was a good experience.

Ma
Review №97

Home depot just installed new Credit Card scanners that do NOT work, the old devices supported contactless payment using cell phone the new devices do NOT!With global Pandemic running wild I do not want to stick my credit card in slot and have to touch unsanitized surfaces and the associate that was on my lane did no such measures, contactless payments are an absolute must. Self checkout lanes are even worse option because 1 person is watching multiple stations and nothing is sanitized between customers

E
Review №98

The store has a very organized layout. Friendly staff. My recent experiences have been very positive.

ca
Review №99

Went into this store to buy a battery/tool combo kit that was advertised as a sale both online and in store. During check out, they tried to charge me extra for the tool that should have been included in the price. I talked to multiple employees as no one could figure out what was going on, even after I showed them the advertisement IN THE STORE. The manager told me were not running specials during covid-19. I will not be shopping at home depot due to their deceiving advertising.

B
Review №100

Let me start off by saying I am not one to leave reviews on places. Sue in the paint department provided the best customer service Ive seen in a long time. She was very helpful, knowledgeable, and kind. Definitely will be coming in to work with her for my next project.

Information
100 Photos
100 Comments
4 Rating
  • Address:6301 Richfield Pkwy, Richfield, MN 55423, United States
  • Site:https://homedepot.com/l/Richfield-MN/MN/Richfield/55423/2845
  • Phone:+1 612-243-2400
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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