Mr. Boris thanks for answering the phone at 5 minutes to closing, evaluating my tire leak, and repairing the tire with only minutes remaining before your closing time. That is a commitment to the consumer that is a lost treasure. You must really have a dedicated and committed team that’s supportive of excellent customer service and that places the customer first. Excellent experience. Superior services.

These guys are the best! I thought I needed a whole new brake light set and they figured out it was only the bulb and were 100% honest even tho they could have changed me for a whole new light. They were all positive and friendly and could not have been nicer. I will definitely be coming here again!

Great customer service. No pressure with fixing my flat. Suggested some additional help for my vehicle but didn’t press to buy. Very knowledgeable and helpful with my needs. Military Friendly and offered discounts. Pending more staff, will be a great place to drop off for further repair

I scheduled my appointment to have oil changed, tires rotated and had power steering flush. It was done in a timely manner and the young men was very helpful and courtesy. Boris was very professional in handling my service. Would recommend.

Very pleased with my experience at Savannah Tire in Richmond Hill! The gentleman working the customer service desk was AMAZING! He was incredibly helpful...from setting my appointment up to taking care of all the paperwork and even cracking a few jokes in-between! I had an oil change and a tire rotation which was completed in under 2 hours. Highly recommend. Planning on returning soon to have my carbon air filter changed!

Excellent service I dropped off mini van for tire repair and oil change. They called less than an hour later that the van was finished. I thought it’s would take longer!! They are super nice very friendly great customer service will come back again!!!

Honestly, they were on top of everything. As soon as I walked through the door of Mavis in Richmond Hill,, Ga I was greeted with a warm welcomes.I really dont know much about cars, but they made it super easy to understand what was going with my vehicle. I definitely found my new favorite mechanic shop. I rarely do reviews, but the workers at Mavis desire there praises. Keep up the great work.

Awesome experience! The young man and staff were Friendly & professional. They got us I and checked our tire immediately. Their store was super clean & just an overall EXCELLENT experience! Thank you guys! ⭐️ ⭐️⭐️⭐️⭐️

I bought 4 brand new tires a couple weeks ago and went to Mavis to have them mounted.On Friday, October 29th a couple weeks after getting my new tires mounted- I ran over glass, which punctured my front left tire.I went back to Mavis to have the tire patched and mounted. The staff there quickly jumped into action to service me without hesitation. I was in and out within 15 minutes and they didnt charge me anything. Very happy with the service and team members at Mavis tire in Richmond hill, Ga!

Boris was very helpful when we got a screw in our tire. Instead of trying to sell us a new tire when not needed he just patched it! They are awesome

I came in to get my oil changed, and they let me know about other issues with my vehicle. The service was fast and polite. Definitely recommend coming here.

Great Service! I loved how easy it was to see my tire choices and schedule my appointment online! I do believe I saved some $$ between their fair tire prices and the online booking incentive. All employees were friendly, helpful and smiling! Thank you Mavis Tire in Richmond Hill!

Best tire place in Richmond Hill... No bad vibes... Doing tires right takes time and Chase gave me a fair price and a discount and CJ smiles the whole time... In business its necessary to have a balanced staff and they have the best... Going to hit them up for the oil change next... No more pricey and unnecessary repairs H&L, Im a Mavis customer now 😊

The gentlemen are professional, efficient, detailed and they have great customer service. I am thankful for God blessing the work of their hands

Great place, great service, fast and affordable. Had a flat driving from Jax to VA, they took my car in quick gave me a quote and had me back on the road in an hour. Thanks to Patrick and CJ for taking care of me.

I was very pleased with the customer service that Patrick and the Mavis team as well as their quick turn around services that were completed on my automobile at the Richmond Hill, GA location.

The Mavis folks were quick to assist with a valve stem issue. There service was quick and attentive.

Time is valuable and important. When it came to MAVIS. They were understanding and accommodated me. I walked in their location in Richmond Hill GA and immediately helped me. Gave me many options and advice to meet my needs on new tires. I knew they would have to order them. He assured me they would have them the next day. I dropped my truck off and a few hours later called me and told me it was completed. The best part is they called me when they were halfway done to inform me they were half way done. Which is unheard of. I was overwhelmingly satisfied with their professionalism, time management, and customer service. I will definitely be going back and recommending them to friends, family and my military family.Thanks to Dre he knows who he is. Very professional and I would recommend him any day.SignedYellow Truck

Great and friendly service! Quick and quality work, I come here for all my quick repairs

Excellent experience! Had a nail in my tire and took it to them. Was greeted pleasantly, they called promptly when my car was ready, and overall I experienced great customer service. If I need new tires or tire repair, I will always take it to this location. They are top-notch!

I am very happy with the service here. they were extremely nice and very helpful. I was pushing time trying to get my tire fixed and I called and they got me in right in time. and even better, they solved a problem Id been having that I didnt even know was related to the tire, so all in all they are saving me from a potentially dangerous incident down the road. very grateful for them 🙏🏻

Great service…took care of the problem with my tire in record time!!!! Will bring my car back knowing that great service will be duplicated!!

Cant say enough good things. Had a tire blow out on I95 Sunday. They were open and had our size tire in stock. They were really busy, but worked us in and got us on our way. Great staff. Thank you so much. Connie & Tim

I had an emergency with my tractor tire while doing the yard. This manager was so professional and helped my like no one I can ever remember. Very respectful, quick turn around, customer service beyond belief. I love it!!!!

I had an emergency with a tire while driving on I95. I called 4 other shops near me and no one had tires in stock. One shop recommended Mavis. Boris at the Richmond Hill location was great! He got me set up with new tires and back on my way.

At other Savannah Tire locations, I had okay experiences. But the customer service at the Savannah Tire in Richmond Hill was truly customer-centered and sincere. Taylor at the front desk immediately went to check if my flat tire could be salvaged before jumping to the option to up-sell me. In a world where bottom lines trump peoples needs, this act of kindness coupled with professionalism was not lost on me. It saved me so much and Taylor prioritized making sure I knew how to set myself up for expenses and safety for future maintenance appointments. Customer service done right. For these reasons, I highly recommend them!

The services I’ve received at this location has been done in a timely fashion, as well in a professional manner. No matter the of arrival, the guys make sure the customer is taken care of. I highly recommend this servicer provider for vehicle maintenance.

Very professional. Arrived early before they opened and they let me in and got my car right in. Did the job promptly and I was on my way in no time. Couldn’t recommend them enough. We will be back!

The folks at Mavis/Savannah Tire are phenomenal. I came in to get a front tire and found out I needed 2 new tires and a wheel alignment. Adrian the front associate was patient and helped me out with my needs and Taylor the Manager recommended I get the traction control tires. He was right, the tires are amazing, feels like I’m hugging the road. Kudos to the team over at Mavis/Savannah Tire. When you stop in ask for Taylor or Adrian.

I have come to the location in Richmond Hill twice now and have had great experiences each time. The staff is always very helpful and never makes me feel dumb for my car/tire incompetences. Always very quick and efficient as well!

Absolutely awesome. I pulled in off the highway for a tire problem. I got hooked up quickly, and when it turned out that I didnt have a critical issue, they didnt charge me to do the evaluation! And super nice people!

Boris is amazing! Very friendly, knowledgeable, and vreat customer service. You can tell he loves what he does! Will definitely be back!

Friendly quick service at Mavis Tire in Richmond Hill GA.Thank you all so much.

Excellent tire experience at the Richmond Hill location. I needed a tire swap out late in the day and they were able to get me taken care of. Save me from missing work the next day.

We were traveling south with our toy hauler when we realized one of our truck tires needed to be replaced. Went to Mavis Tires and they had the tire we needed. Within an hour we had two new rear Cooper tires. The guys were very helpful, quick to please and saved our trip.

The guys at Mavis tire were very friendly and knowledgeable. They were able to assist with what I needed very quickly. I recommend their services.

Professional staff, prompt service, knowledgeable and respectful, will definitely return again

I had a flat and these guys fit me in quickly and helped me get back to making money. Very happy

I was very pleased with the customer service and professional service that I received at Mavis Tire in Richmond Hill. The front desk manager, Boris, was extremely helpful and knowledgeable. I will recommend them to everyone for quality service.

The customer service is excellent. I am very pleased with this repair shop. The repairs on my vehicle was completed in a timely fashion, everything was completed the way I asked. They have exceeded all of my expectations. I will surely be back and will not hesitate to tell my family about you guys. Thank you so much Savannah Tire.

I was extremely delighted with the quality of service I received at this Mavis location. I got my AC fixed in a timely manner, thanks to Boris. He was very friendly and professional, and was very transparent about the problem, parts, time, and cost. Highly recommend!

These guys are great Been coming here when it was Savannah tire for years and now that its changed to Mavis didnt know what to expect but was pleasently surprised with the freindlyness and professionalism from the manager all way to the mechanics Still have all the latest equipment to diagnose and service Your car Cant go wrong with these guys Very honest and knowledgeable and reasonable cost Car shop

Amazing! On our way from NY our tire needed some help. They didnt have time since they were so busy and short staffed. But once my boyfriend explained we knew the problem and we had the tire off he helped us right out. The tech did an amazing job and I cant recommend this shop enough.

The best in town! They go above and beyond to help you with your car troubles, more than any other car shop I’ve been to! From the time I walked in I felt welcomed, heard, and like I could trust them. I would highly recommend using them for your car or tire troubles. They are genuine and not like typical schemey auto mechanics.

Boris and Chance were wonderful and friendly! They did my oil change and got me in and out! Will definitely be back!

Was driving today and someone dropped half a cinder block on the highway. I ended up straddling it unfortunately. I took it to Savannah Tire in Richmond Hill and ask them if they could put it on a lift and check for damage. They immediately took my car into the shop and put it on a lift to check. After their tech looked it over they had me to come out so I could take a look as well. Luckily nothing was wrong and I was good to go. The manager, the staff up front, and the tech went out of there way to get my car in so fast and I appreciated that very much. When they were finished I offered to pay them something for putting the car on the lift, but they refused. They said they were just happy to be able to help and that nothing was damaged.I have used them since moving here in 2014 and this is the type of service I have always had and know I can expect. Never have they tried to take advantage of me which is rare in the field sometimes. If you have any automotive needs give them the chance, I don’t think you will regret it.Shane

This places has terrible service since changing to Mavis. I had a bent rim on my BMW Z4. So I purchased a new rim and then asked them to swap the tire. They wouldn’t do it. Wanted me to buy a new tire. So I was like how much for a new tire. And the guy tells me all they can get is continentals that are $230 each. Same tire on tire rack rack was $170. When I asked them about it he was like sorry that’s what we got take it or leave it. Needless to say I won’t be back.

Great deals & efficient work! Have come here for all my tire needs and they always do it right! Thank you

The team at Mavis really went out of their way to make sure I was taken care of!They were very personable and polite, above all professional! I will absolutely be continuing to take my vehicle to Boris and his team

Super friendly, great service. Will definitely return for other auto needs

I had great experience at this location. The staff was very nice and friendly. The time that was presented to me was the time that was meet and I am grateful for them. Thank you and I will be telling everyone about this location

Taylor was super helpful in giving me pricing for oil change of my Ford Explorer. The pricing was great and he and his staff were certainly pleasant. I am proud this Savannah Tore location is in Richmond Hill! Great service at a great price!

Bought 4 new tires. Brought car back for problems with front tire (s). I need to take it back again because Im having the same problems, except now its more on the drivers side than the passenger side 🙄

Awesome service. Extremely fast and friendly. I’ll always return to them for my tire needs 😁

I needed a tire repair on a Sunday afternoon. they asked me to come back in 90 minutes, since i didnt have an appointment and the car was driveable. as soon as i returned they took my car in and i was back on the road in less than an hour. They were quite busy with unanticipated customers but treated everyone courteously and went extra miles to help solve customer problems.

A truly huge improvement from the previous Savannah Tire. Customer service is better, tire mounting went fast.

Thomas was able to squeeze me in last minute the day before July 4th on a Saturday despite being busy. Super helpful, communicative, and polite. Will definitely go there again the next time I need tire work

. Super friendly staff - Excellent service They mounted a golf cart tire for me that I purchased elsewhere .

Had 2 tires put on, and felt I had some balance issues after. I come back the next day they take a look at them hassle free. There was no issue. Instead they found an issue with a bad rear tire. Going above and beyond is what makes this a shop I recommend.

Great customer service from these guys. The ladies up front were an excellent help. Even the repair guy in the back told me exactly what I need. Thank you so much Savannah Tire!

Today, I showed up for my appointment as scheduled to only find out from Thomas that the ticket has been closed out and no record of my tires being ordered. Oh yeah, by the way, I had you guys install 4 tires yesterday for me. I made both appointments on Monday. I’m very upset because I had to leave work today and then have someone follow me to give me a ride back to work. I called your location and set up this appointment. I did not call a “call center” as Thomas, your sales associate, claimed that I did. This is bad business! I called the corporate phone number and as expected, nobody called me back.

If I could give zero stars I would. Leah, who I guess does not work at this particular location regularly was phenomenal. I will give them that. Her customer service is top notch. However, last week I called in and let them know I was coming in around 10am to get an oil change and tire rotation. After waiting 2 hrs, with my car pulled into the shop, I walked to the counter to see how much longer, as I had to leave for work. I was informed that they had not started on my car yet. Ms. Leah offered me half off of my services I came in for if I came back the next morning. I return the next morning, and the oil change was performed. I was under the impression that the tire rotation was as well. Well they claimed I also have my rear shocks, brakes, etc going bad on my car which was going to be an additional $850. I decided to take my car to another shop to see if this was the case. Well at the new shop today I find that I paid for tire rotation and they were not rotated. So I call in to talk to Ms. Leah again today to inform her, and she wasnt working but the assistant manager was, she offered for me to come in today or tomorrow for the rotation, she wasnt even phased, and she spoke to me as if I were the inconvenience to her that this happened and basically spoke to me as if I was not truthful.This will be the THIRD time in a week to have services done. Moral of the story, save your time and money.

These folks are super awesome! They were so quick and super sweet! They got me in so quick and were so pleasant to deal with! Taylor at the front was exceptional and kept the crew motivated not to mention provided GREAT customer service! Highly recommend!

The staff here give excellent service. I will take my vehicle to them for now on.

Thank you to the Mavis Team! Purchased tires from them a year ago and one of my tires had a nail in it. They fixed it complimentary for me. Will continue doing business with them.

They claimed they couldnt fix my power steering because it was electrical assisted. The vehicle takes power steering fluid, making it hydraulic, not electrical. After telling them this, they said that they could not find the part. 30 seconds later I found the part at autozone in stock, right across the street. Will never return.

I want to thank the team at Savannah Tire in Richmond Hill for having a heart for their customers! Got a oil change but had a long wait but they were very nice in assuring I was taking care of! Look no further its the place to go!

July 2021, Richmond Hill Georgia center. OUTSTANDING CUSTOMER SERVICE. Jivone handle my RV tire value problem in a professional manner. He listened, advised and took action. He is a keeper! If in southern Georgia again they get my business.

Everything was done perfectly and on time. Guys were great.

As someone who has over 30 years of automotive experience this was the worse customer service experience I have ever seen or experienced. After having 2 wheel studs snap on the highway we called and set up an appointment and received a confirmation # and email. When we arrived Thomas refused to honor our appointment. After several calls another gentleman came out to look at the Jeep. It was a pretty obvious issue but he found the need to tell us we should visit one of the local dealerships and trade our Jeep in. Once they did look at it,and it did just need 2 studs and nuts,they couldnt find the parts.I quickly called a few local parts store who had easy access to the parts. I would not allow this shop an opportunity to ever work on my vehicle.

The service was quick and they were able to resolve my issue with my car!

Michael and Albert were great. The customer service was excellent! They did not try to oversell me and were respectful of my time. It was a very pleasant experience and Albert has a funny spirit about him. The price of my tire was very reasonable as well.

AVOID THIS PLACE!!! They use a 3rd party call center and have no idea what the store is doing. I called and was quoted a price for a specific tire and was told they could get me in right away. Drove 20 miles out of my way to this location and they had no clue what I was talking about. I called the phone number back on speaker as I was standing in front of manager and was told by the call center everything was correct. The manager heard this but said they didn’t have it but had a tire that was $70 more and I could take it or leave it.I left it and went to Discount Tire in Savannah where they took excellent care of me.

Thomas who works there was very helpful. Courteous even when dealing with very aggressive customers. I work a customer service job so I understand people taking their frustrations out on the workers. He handled himself well. All the staff is amazing truly. Will be coming back when i have any problems.

Savannah tire was very professional and friendly while helping me get my tire fixed. Adnenne was so informative regarding my choices. She is knowledgeable and efficient. She made my day😇😇

Mr. Taylor was excellent with helping get what I need. Great customer service and very friendly! Would definitely recommend!

The front desk attendent Thomas took great care of me, the mechanic Calvin showed me around my car and told me how he would replace my bent lower control arm. Even with the part on order they still are going to get it done in 1 day. great service and great people.

Totally AMAZING!!!! soo different than the past LOVE IT

Had to spend an unplanned night in the area do to a tire issue. Got set up with new tires and an alignment. Great service from Taylor. Highly recommended!

Super fast service, took my car right away!

I recently needed a new tire and the guys were very helpful and finished me up in a very timely manner awesome work

Mr. Boris is very professional help me get in and out very quickly I recommend a shock to everyone

Very nice and welcome people and atmosphere. They are quick and prioritize you. I had my tires blown out on i95 20 miles away while driving 900 miles to NJ, and they took me right away and were able to help me as best as possible. Great place!

Outstanding service at the Richmond Hill, GA location. Mr Taylor and the entire staff was knowledgeable, professional, friendly and attentive. Having a tire blowout while traveling from Florida to Ohio our experience with Savannah Tire was outstanding and quick, competitive pricing/warranty and highly recommended!

Great customer service! Also speedy service.

They aligned my car well and got me some good tires

This place is super super wonderful & helpful!!! we we’re driving to Miami and we had some car issues. We couldn’t find anywhere open and willing to take us until we came across this place and long behold, they were from jersey just like us! They did everything they can to find us a part for the Subaru as fast as possible. The part wouldn’t come in until the next day so they said they would do the work first in the morning. Not only did they do exactly that, but they gave us a coupon to waffle house and a discount on the labor.The staff was so helpful, so genuine, & so accommodating.Thank you!!!

Their service was phenomenal I came in when they first opened and they took me in with no hesitation i didn’t have to wait at all and the gentleman was very polite, he was straight to the point he fixed my problem and recommended other things to help with any further situations that I may have on the stuff that I didn’t get fixed today I highly recommend

This place is awesome! They got us back on road in no time.

Customer service is excellent. Fast service. Reasonable priced.

Dropped a lot on complete break job, rotors, pads, calipers, break flush and told them to rotate tires which they did not due. Took it the next day after I called them and was told to bring in, waited one and half hours and finally told them to forget it. Will not go back or recommend to anyone.The corporate Office sent the standard reply to call them to get more feedback. Tried the number they left and no one answered after 10 rings. Par for the course i suppose. Do not take your vehicle to this establishment

Great customer service. I was in and out alot quicker than I expected to be. Im a pretty inquisitive customer, I ask alot of questions. Shockingly the store manager AND the technician were both able to answer my question with detailed information. 5 star service!

Albert Taylor was an amazing help for me on my car. He got me in and seen super fast which was amazing!! Definitely will come back!!

Excellent service! They were knowledgeable and helped me when I really needed it. Will definitely come back.

Needed a flat fixed on a Sunday morning. Very fast friendly and courteous service. Very satisfied with my experience Thank you Kimarra!

Wonderful service, super friendly staff, great prices. Will definitely come back with my 2nd vehicle.

Wow! Taylor was amazing! I came in not knowing much about car oil changes & he gave me the best knowledge on what’s best for my car! Great service, awesome personality! Mavis Tire is my top #1!

Had an excellent experience at Savannah Tire. Taylor helped me out when I came in to get my tires replaced and was extremely helpful. I will definitely return in future.

Great service. Store manager went above and beyond to help us.

Savannah tire is the best place, bring your car here and they will get you right