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Casey Energy
536 Main St, Ridgefield, CT 06877, United States
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Casey Energy

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Ll
Review №1

I recently had a problem with my back up generator. I called Casey Energy, who has sold and installed the generator last year. They promptly answered my call (no voice mail hell) and was out in less than an hour on a service call, fixed the problem, now that is superior service. I am contemplating changing my oil provider and becoming a 100% Casey Energy client.

Br
Review №2

Weve been Casey Energy customers for 4 years and the quality of their service has always been top notch from end to end: from sales/customer service, to delivery service, and technical support. Friendly, high quality service is why we went with Casey in the beginning and why we continue to renew year after year. Casey HVAC and Boiler technician support is likewise excellent. Weve been lucky to have Hal from the Casey Service Team out several years in a row for our annual tune-up and Im always impressed by how methodical and knowledgeable he is! A+

Mi
Review №3

Hal and Flavio provided our home with prompt service and diagnosed our furnace issues quickly as it is over 25 years old. The repairs required two visits to fix all the problems but they kept us well informed as to what needed to be replaced and why. I would gladly recommend them for furnace service of any kind.

Eu
Review №4

Thank you so much to Casey Energy for saving our family during the heat wave! While other ac repair companies were overwhelmed with calls, they have stepped up and did an excellent repair job on short notice! A special thank you to Warren and Mike for their informative and great advice, as well as excellent service. It was very much appreciated!!!

ju
Review №5

I moved to Ridgefield last year and am so happy with the service that is provided by Casey. I started with a contract for propane and oil delivery and was so impressed with the responsiveness of the team and techs that I am now using Casey for servicing my heating and cooling systems and I also contracted with them to put in a generator. I had a problem with my boiler last winter and they sent a tech within an hour of my call. My problem was fixed quickly and the fee was very reasonable. I also feel that the service plans have been invaluable and Hal, who serviced my boiler and cooling systems is the best- very patient at explaining everything and I really like the peace of mind knowing that my equipment is getting the care it needs so that they can last for hopefully many more years. All the other techs have also been wonderful and professional and get the job done.

Te
Review №6

They sent over agreements right away via DocuSign and once I signed...crickets. Ive had to call to ask people to come over to look at our equipment. This was done in late August and still, no one has looked at the generator. I was told in early September that a propane tank will be moved and then someone called 3 weeks later asking me how big the tanks is. When I called last week, they said they werent aware I signed the contracts- and they still havent told me what the procedures are for oil/propane delivery. Just sent an email laying all this our and lets see how they respond...Im a bit nervous for the winter.

Ma
Review №7

Hal is really wonderful. Great service man. Through, & experience.I hope he services my both heating units every year.

Ja
Review №8

DO NOT USE! This company left me high and dry without service after I signed a contract. They canceled it out of nowhere! Incredibly unprofessional. I would STAY AWAY if I were you...

Da
Review №9

Dave Coelho - DanburyWe are a Casey Energy Customer. Just had our boiler cleaned this morning, in preparation for the winter season. Your Technician Hal came to our home. Did a fine job. Backed in upon arrival. Thats the SAFE thing to do. That is part of a good safety culture we had at CL&P Co., and its good to see Casey Energy espousing the same culture.Hal cleaned the boiler, replaced the filter(s), etc. He placed disposable pads under the filter area to catch any drips, so he left the floor clean and did his work in a neat and workmanlike manner. Thats good customer service!I find the same good workmanship manner from all the Casey employees that come to our home, from boiler work, to fuel deliver, Casey delivers a good product and great service!Thank you.Dave CoelhoDanbury

ya
Review №10

Dependable oil deliveries.Very good and professional crews that come out for service and repairs. Small town feel - they know you on the phone, know your address and are aware of your issues. A very solid oil supplier and service provider.

Na
Review №11

Hal was a very thorough service technician! He took his time and answered all our questions. Hal is very knowledgeable! Casey Energy is the best!

Br
Review №12

We recently had our AC units serviced. Hal was great! He thoroughly explained all issues and went out of his way to procure the proper filters for us. An overall great experience.

Sa
Review №13

Casey Energy always responds quickly no matter what the issue. They always set the expectations properly. Hal delivered top not service yesterday on my AC System. I appreciate Caseys service 12 months a year. My experience has been very favorable for years!

Ri
Review №14

I have been a Casey Energy customer for over 20 years and have found them always to provide knowledgeable and reputable customer service. Ray was here yesterday on schedule and did an excellent job in diagnosing and resolving the issue.I would highly recommend Casey Energy and Ray for their high value client focus and overall service. Many thanks.

Kr
Review №15

Thank you, thank you, thank you to Ryan and to Warren and Flavin of Casey Energy for coming out, diagnosing my a/c unit issue and repairing it so quickly! There were a few steps in the repair which could have included ordering a part and taking 2 weeks to repair. Ultimately, it was fixed in a day!! Incredible! You are lifesavers!!

Gu
Review №16

We had a horrible rattling of our furnace and AC unit to the point where the walls shook. The guys at Casey went above and beyond to figure out the problem and fix it. They kept checking upstairs to make sure they got it right and did an amazing job. Could have ripped us off or done it half way but didnt. Great people.

Ch
Review №17

Great family-owned company. Great service. Ray fixed our A/C on one of the hottest days of the summer quickly and with a smile!

Wi
Review №18

Have been using Casey for close to 40 years. Service is immediate and of the highest quality. Service and oil prices are reasonable too.Recent service by technician Hal was superb. Called in the problem at 8:00 AM, technician arrived at 8:30 and complex problem was fixed shortly.Would highly recommend Casey and would like to commend Hal as an exceptional service expert.

Gi
Review №19

I have been a customer of Casey Energy for the past 24 years and it is always a pleasure to deal with them. They are very responsive and reliable, their technicians are knowledgeable and courteous and do an excellent job. I recently had a difficult problem, which John and Ryan researched and for which they found a workable solution. I highly recommend Casey Energy.

Vi
Review №20

We had Hal & Flavio service two of our A/C units today and I cant recommend them enough! They helped me out with advice on our units - filters sizes to order, when to change them, and what temp. to keep them running at...etc. This type of service is exactly what your looking for in a repair/service personnel.We are so happy to have a family run business like this in Ridgefield. Everyone is helpful, from booking the service to repair or annual maintenance. Thank you so much!! our units look & work great!

Ma
Review №21

The technicians Flavio and Hal that came to my house on Presidents to replace an old stack were terrific. Both were extremely pleasant, neat, quietwhen working, and answered all of my questions. I recommend themhighly. Overall, all of the technicians that have done work at my househave been wonderful. Thank you.

Mi
Review №22

Ive enjoyed doing business with Casey Energy for over 20 years. They are very helpful and courteous and all the technicians Ive met are very capable and professional. Hal just did a wonderful job with my furnace tune-up. Thank you.

Te
Review №23

Very pleased with Caseys AC service this morning. Hal, the technicians, was personable and helpful.

Ma
Review №24

I have been a customer of Casey for more than 20 years. They supply my oil and maintain my furnace, A/C and HVAC units. I find all the technicians who come to my house polite, knowledgable and professional . Casey has come to my house for scheduled maintenance and emergency service. Every time, they show up with a friendly face and in the case of a problem can fix it to my satisfaction. I would highly recommend this company for your home energy needs.

ja
Review №25

I had a wonderful visit with Ray DeAngelis! He was very thorough, kind and knowledgeable. One of the best I’ve ever seen out of Casey energy. Thank you

Br
Review №26

I have been using Casey Engergy for a long time and know my Son uses them.They are always on time, through and very efficient.I would recommend them for all your energy needs.

Su
Review №27

Jennifer was so helpful in getting me set up with Casey. She communicated with my former gas company to release me from my commitment to them and now I am happily with Casey. It was great piece of mind and excellent customer service.

Lo
Review №28

Hal is an excellent Service Technician at Casey. Came to our house on a Sunday morning and resolved the air conditioning problem...took his time/very helpful/very thorough.

Na
Review №29

Its good knowing you have an Energy Source you can rely on! Not only are we happy with our fuel pricing and deliveries, the service is reliable and the Casey Energy team is responsive and trustworthy.

Al
Review №30

Our AC broke after hours on a hot evening and with an infant we needed our AC working to ensure a good nights rest. We called the emergency repair line, and the technician (Mark) called us back within a few minutes to let us know he was on the way. Mark was very professional, polite, and went above and beyond to get our unit working again! He didnt have the part we needed on his truck, but he called a nearby technician who did, went to pick up the part, and installed it, so we were back up and running in no time. Thank you Mark and Casey Energy!

Da
Review №31

Really great service. Have used them for years. Dependable and reliable.

To
Review №32

Honest professionals....highly recommend!

Br
Review №33

We have been using them for oil supply and boiler service. They have been great.

Ch
Review №34

A pleasure to deal with Casey energyToday’s tech Flavio was punctual, professionalAnd answered all questions I had .He also took the time to contact a previous tech about an earlier issue that was also resolved.Would recommend highly !Thank you

Da
Review №35

Very professional and polite. Punctual! Very positive experience.

f
Review №36

I have been a customer for 20 years and Casey fuel has always done right by me. I have always been very very satisfied with both the work and the people I have dealt with. The last time I needed them was in the middle of a nor easter, a tree fell and snapped the propane line to the generator, spewing propane everywhere and leaving me without power. Jon and James came in 40 mile an hour winds, snow coming down heavy and blowing every where; and every road closed. It was really one of the worst storms! They got to me, stopped the leak, reconnected, and got me up and running again. They were so covered in ice when done they were done, they looked like snowman. I will NEVER forget them for what they did!!! I would recommend Casey for any job, any time!

Ju
Review №37

Hal was great -- he found an obscure problem that fixed the issue without costing us a ton of money.

Ja
Review №38

The most cooperative and finest energy company ever!

Information
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38 Comments
5 Rating
  • Address:536 Main St, Ridgefield, CT 06877, United States
  • Site:http://casey-energy.com/
  • Phone:+1 877-884-9205
Categories
  • Heating oil supplier
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
  • Propane supplier
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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