Very professional and pleasant staff. I had to have my previous glasses replaced asap, and Karen was so attentive and pleasant, she walked me through the process over the phone and put my mind at ease. I highly recommend them.
I highly reccomend Maple Eye Care. The entire staff is awesome and I have nothing but high praise for them. EVERYONE is so kind and helpful. I have been going to this office for years. So very happy I found them. My eyes are in excellent condition because their care. Absolutely no regrets .Thank you Maple Eye Care for all you have done for me.
The doctor is very professional and patient. The staff are very nice and helpful. Highly recommended Maple Eyecare!
I Love Maple Eyecare! There staff is always very kind and friendly, and the Dr.s there are extremely knowledgeable. I always have a very pleasant and wonderful experience when I go. They also have some great frames for eyeglass. I absolutely love them! Highly recommended. 5 Stars!!!
I was a few minutes late for the appointment but everything went very smoothly and professionally
Really great service. Very professional and courteous staff - who take the time to explain what they are doing and why. Been going there with my whole family for years and will keep doing so.
Friendly staff, efficient doctor. I never knew how thorough an eye exam should be until I visited Maple EyeCare! Highly recommend this practice!
Dr. Rosato was excellent. The eye appointment went on time, all staff was very friendly and accommodating. Constantine was also excellent. I was given a thorough exam where everything was explained. The office was clean and I was assured that all equipment was clean prior to my appointment. Fantastic experience. Thank you Dr. Rosato and Constantine- will recommend to friends and family.
Great experience, everyone was very kind and the process was quick. The technology was impressive to boot
Beautiful experience. Professional employees. Great selection of frames. Go visit them. You wont be disappointed.
Excellent service. Top notch professionals I could not have had a better experience.
My glasses needed to be fixed. I called about 30 minutes before they were closing and they took me right in. They fixed my glasses perfectly and didn’t charge me. Excellent customer service. Thank you.
All staff members were wonderful! Dr. Zacaria was kind, gentle and thorough. I was very pleased with my visit.
Took my 17 year old daughter here for recurring sty’s. The staff was so pleasant and helpful. Dr. Napolitano was so helpful with a thoughtful bedside manner. Will bring the whole family here!
The office is super clean and the staff is so friendly.This was my first time and it was a wonderful experience. I was amazed on how advanced they are on there technology and process. Dr.Pam is friendly and insightful. I have an astigmatism looking for contacts and she was able to provide and fit me with comfortable contacts. I would recommend this office to anyone.
This is my regular eyecare place and they just keep getting better. I need to have my eyes dilated as part of my annual exam and usually the whole process from end to end take between 60 and 90 minutes. This time, they had me in and out in about 35 minutes, and still maintained the level of courtesy and professionalism that Ive come to expect from them. Its impressive how much theyve leveraged technology to improve the service.
The woman that helped us pick out glasses was so kind and patient. She helped both myself and my child pick out glasses!
I have some complicated eye health needs, so going to a new doctor is always a little anxious. Dr. Rosato was great. All of the preliminary testing was done on state of the equipment and the technician was super nice. Dr. Rosato was good to communicate each measurement and observation so I felt connected along the way. She was also great about providing guidance on potential issue given her assessment. Her methodical approach was reassuring. And shes nice and very easy going. Highly recommend her and Ill be seeing her in six months.
My husband and I saw Dr Pam R, we are besides ourselves as to how knowledgeable and nice she is. The same goes for the staff, very nice, professional and organized. Years before I had been to this practice, the medical care was very good but i felt rushed and uncomfortable when getting my bifocals. This time it was a completely diferent experience I felt welcomed and not rushed what so ever. Weve been telling our friends and family about this practice
From the moment you arrive to the moment you leave it is an amazing experience. The office is welcoming and extremely organized.I love Dr Lori . She has been treating me for years and she is extremely thorough. Never rushes. She is someone I refer all my friends to.The entire staff is friendly and extremely knowledgable. I would not go anywhere else
After seeing so many positive reviews I chose this place to get my glasses. After going there personally I DID NOT FEEL ANYTHING EXCEPTIONAL. It was just REGULAR, ORDINARY eyecare center. They were professional and gave me space to choose the frame. The staff who attended me was polite but personally I felt they could have been little more friendly. When I asked her to explain the pros and cons for a particular frame she came out with a one line answer It is a personal choice. i felt the staff did her job but there is nothing like super friendly or plesant or anything helpful that makes me happy and choose maple again. Atleast I did not see anything like that. Just a REGULAR, ORDINARY eye care center.My response to the owner:As Google does not allow to respond directly I am forced to write here.Let me try to answer you guys one by one1) As I stated very clearly this is my personal opinion based on my experience which I had with you guys2) Seeming satisfied and being satisfied are two different things. I may have seemed satisfied but I was not. When I asked for frames I was just shown few frames and when I raised few questions about a frame I was just told its personal preference. This answer for you may seem satisfied but to me I was not happy.3) FYI,The glasses were not made else where. This was bought in your showroom only. I think before you respond me please do some homework. I asked you for a pair of nose pads which you replaced for free and thanks. Is this what you meant as repair?
Absolutley outstanding experience! All staff and doctors were really pleasant and freindly, and explained every little detail clearly with me. Every step of the process from reception to my goodbye could not have gone any better. I also appreciate the zero wait time... I didnt even get to try out the chairs in the waiting room! Beautiful office, wonderful staff, A+ experience for me.
Best eye doctor I have ever gone to and I am 67 years old! Absolutely professional extremely competent and kind
This was a great practice. Everyone was so friendly, on time and the dr was comprehensive.
My family has been going there for a few years. I like their spacious, comfortable atmosphere. They are also professional and provide all the tests that related to the eyes. They follow CDC COVID-19 guidelines, I feel safe when my son taking the eye exam and trying on eyeglasses. They cleaned all eyeglasses that he tried and wiped down all surface. If I have to pick one negative, their eyeglasses selection is not as many as other eye stores.
Good experience with everyone here, from intake to departure. Was brought in to see Dr. Rajkowski promptly after being tested by 2 machines. She explained coherently what I was experiencing. My family has been coming here for years. The doctors and the supporting staff are professional and caring.
Great patient experience for my 7 year old!
Maple Eyecare Very clean, most modern eye care I have ever been in. The techs were very through, and complete, The people that work at this establishment are very kind and understanding, they listen to a persons problem then do thier very best to solve the issues. The eye doctor was very kind had excellent bed side manor, went the extra effort to check my eyes. I can understand why my mom has gone to these people for many years! I look forward to getting my new glasses. I know they will be correct.
Ive been going to Maple Eye Care for many years. The staff is alway professional and courteous.
My mother is 91 years old and has a hard time hearing. In addition she doesn’t speak English. Dr. Napolitano and the whole staff were very patient and kind in helping her with her exam. Will definitely recommend to others.
Great experience. A lot of glasses to choose from. Referring my wife to Dr. Rosato.
All the are professional and knowledgeable great service
Extremely kind and customer oriented staff. Great precautions taken with cleaning in light of covid. The most thorough eye exam I’ve had in a few years. State of the art equipment and the attending doctor took the time to talk with me about options and why she was recommending certain options.
I must say thank you for my treatment and visit. It was a great experience. Thank
Wonderful experience at Maple Eyecare. Very professional, courteous staff, COVID safe and extremely competent doctors.
I have been going to High Mountain and Maple Eyecare for many years and have always had great experiences with all of the doctors. Today, I saw Dr. Rosato for the first time and she was amazing and gave a thorough exam! Every person I encountered whether it was front desk, optical, or pretest were so kind and helpful. During the times of COVID-19, I felt very safe with the questionnaire texted to me the morning of my appointment, and the signs all over the office that said that rooms were clean and patients could be brought in. I would definitely recommend Maple Eyecare to anyone!!!
One of the most friendly and professional doctors visit One could ever experience. I adore dr. Lori, so kind and beautiful.
Had a eye exam and purchased new glasses. As always they were very attentive and pleasant. They answered all my questions and translated my terminology to match what I wanted in my glasses.
Hands Down the staff is friendly and accommodate to not only myself but to my mother whose a new patient *impressed with the technology and the knowledge*
Staff and Doctors very professional and patient friendly. Been going to them for 3 years now
Best eye doctor experience I’ve had!
I missed my old relationship I had w dr Cameron prior doctor at this location but these folks are equally as competent and very nice
Great practice everyone is knowledgeable and friendly highly recommended.
Everyone from the front desk staff, doctors, assistants, and glasses help is so nice and helpful. Getting my eye exam, contacts, and glasses here is always a pleasure.
I had excellent experience at Maple Eyecare especially with Dr. Lauren Rosato! She was very thorough and knowledgeable.
Went for the first time to the the new location. Love it! Office is very modern with first rate technology for the diagnostic testing. Met with doctor Dave. He was great. Really patient. We discussed my issues and he convinced me to try the new progressive lenses. Also got a pair of readers just in case. They worked with me to get the two frames at a reasonable cost. Took a bit of getting used to but I’m loving the new progressive lenses!! Finding that I’m using them more than my readers. Would highly recommend if you are looking for an eye doctor. Dr. Dave and his staff are the best!
Very friendly smiling staff. Extremely professional, pre cautions in place . Doctor very pleasant and knowledgeable. Highly recommend
From the receptionists to the assistants, to the eye doctors to the opticians, everyone at the Ridgewood office is friendly and knowledgeable. They use sophisticated technology/machines for the various tests within the exam, and I feel confident in the diagnosis each time. Great selection of frames as well!
My family of four have been going to High Mountain Eyecare and Maple Eyecare for over 14 years. Dr. Dave, Dr. Pam and their staff have always gone above and beyond in their care for us. Both offices are state of the art and the staff has always been professional and friendly. If you are looking for an office that truly cares about your eye health this is the place to go. I have even received phone calls at home as follow ups from Dr. Dave and Dr. Pam. I highly recommend both practices !
Wonderful staff! Brought my 10 year old and they were all very patient and kind.
Always friendly and helpful! Super fast and efficient!
Friendly people in a modern space and with decent selection of glasses. I was just getting new frames with a previous prescription, so I didn’t get an exam, but the service was very good. Also good Covid-related Safety precautions.
Appointment was made quickly. Staff were wonderful masks worn by all. Very clean no other patients in the office while I was there all very smooth
Great service, great staff, no complaints.
Staff was very polite. Office very clean and very timely service. Dr. Napolitano is great!
Clean and Sanitary. All employees practicing Mask covering and Social Distant.Hand Sanitizer available throughout Medical office.Staff is welcoming and engaged.Doctor is through and professional the entire visit.100% The best place for Eye Health .
Maple Eye Care is an A+ medical practice. I was seen by its staff and doctor today during Covid guidelines, and every part of my visit went as smooth as silk.
I am VERY impressed with Maple eye care. The staff is so nice and helpful. Scheduling was easy and there was no wait when I arrived. Dave is a great doctor, very attentive and professional. The office has looks brand new and is beautifully renovated. I highly recommend.
Excellent all-around experience. Dr. David Rajkowski and the entire staff at Maple Eyecare were very attentive, friendly and professional throughout my entire visit. The quality of care exceeded my expectations. My diagnostic testing was very thorough and any questions I had were answered rigorously. I do not usually leave reviews but I had to make an exception. I highly recommend Maple Eyecare if you want the job done right.
Had a great experience very thorough with your eye exam and customer service was amazing.
I went in for my yearly checkup. My family has been going to see Dr. Dave for over 12 years. The new office is beautiful, modern, and clean. The equipment is state of the art, and the staff is smart, friendly and attentive. Im in the Progressive Lenses thanks to Dr. Dave, and he is always up on the latest and greatest Contact Lense Design and Science. I had difficulty with Astigmatism, so finding the right lenses requires patience. Dr. Dave takes the time to find the right fit, solutions, and is extremely patient. The selection of frames is just out of this world, and hip. They have these new Wooden Frames...never seen anything like them! Gotta save up for a pair! What can I say, just a great experience every time!
If you are looking for expert care and service, look no further than Maple Eyecare. My appointment was with Dr. Christine Corrente who took the time to explain all of the procedures, the results of tests, options, and follow-up care. Really a very thorough and efficient exam. Everyone was friendly and knowledgeable; the tech, the intern, and the front office staff.are welcoming and focused on helping you. You can tell these are highly skilled professionals that truly want to provide their patients with the best care possible. Highly recommend!
Everyone at Maple Eye Care is professional, friendly and helpful. Always a good experience.
I have been a patient for over one year. The service and care are wonderful. The doctor and support staff are great. If you are looking of excellent eye care this is the place to go.
Great visit. Everything fully explained.
We are welcomed by friendly stuff, beautiful and super comfortable spaces very clean .We are glad and very satisfied for our first visit .Thank you !
I was not pleased with Maple Eye Care. He insisted on changing my prescription for my glasses. Said I would be able to read better. I should have listened to my inner voice. I went out and bought two new pair and I cannot read at all with my new glasses. My old prescription was fine. I waisted over 600$ on new glasses that I cannot even read with. He also did not do glaucoma testing on me. He said I had to come back for the tests and pay another fee. I have never had this happen before. Will not be going back.
Everyone is polished, professional, kind. Dr. Lori Napolitano is EXCELLENT.
Always a great experience. Courteous staff and doctors!
I went in for a visit to get my first pair of eye glasses. There was a very short wait and I was soon asked to begin my examination. Everyone was friendly, and answered all my questions. I have insurance for glasses, however they still openly discussed the cost of procedures, and recommended over the counter eye drops if I did not want to use their prescription for medicated drops. For a first experience they were wonderful. As far as doctors offices go, they are fantastic.
Maple Eycare takes care of my entire familys eyecare needs. Their doctors are all fantastic, the staff is well educated and they have a huge selection of eyeglasses.
I took my father-in-law for an eye exam this past Saturday. We were very impressed with the operation including the new office. We were seen in a timely manner. The staff was highly professional and put my father-in-law at ease for his exam. The equipment is top-notch. Dr. Corrente gave a thorough exam and explained all of the testing and results well. Each part of the process (check in, pretest, exam, glasses) ran smoothly. We will continue our care here and I will be bringing my mother here next month for her exam.
Dr. Lauren Rosato was a pleasure with her examination. All tests and results where thoroughly and clearly explained to us. It was our first time obtaining an eye exam at Maple Eye-care and were very pleased with the professionalism and friendliness of the OD and her staff. We look forward to future eye care with this provider.Thank you!
First time customer who had a great experience. It had been too long since my last eye check up. I was really impressed with the technology that Maple Eyecare incorporates into their examinations. Everyone was friendly and professional. Excellent in every way!
Always friendly, professional and efficient. Very happy with the care and service.
My family has been with Maple Eyecare for years. We started when we lived in the area but still make the trek (we live about 40 minutes away now). Drs. Dave and Pam are very knowledgeable. When I first met Dr. Dave he identified an eye injury I had unknowingly received when I was young. My previous doctor had missed it! The office is clean, modern and relaxing. The staff are always accommodating, and the services are great. We would never go anywhere else.
I recently visited the Maple Eyecare location for the first time. I am an existing patient at their High Mountain Eyecare location. I was very impressed with the care I received and the tremendous selection of glasses. I was also able to find many selections for my three children. The staff was courteous and friendly. I would recommend either location. I also appreciated how I can use either location as it fits my ever changing schedule.
Great practice - clean, friendly, and they keep up with the latest technology. Highly recommend!
The appointment went very well, the optometrist and the staff were friendly and thorough. The wait time was minimum. When it comes time to selecting eye glasses or contacts, the staff wasnt pushy at all, which was refreshing. I picked up the glasses within the week, all went well.Now the reason for the 2 star. I opted for index 1.74 lenses, and paid the premium for them. When I picked them up, the lenses seemed quite thick to me, but it wasnt until I came home and compared with the pair of glasses I got a year ago thats almost the same prescription -- and a lower index 1.67 lenses -- did I realize that Maple Eyecare must have made a mistake with the order.I am pretty sure this was an honest mistake, but if I didnt have an old pair to compare with, I would have paid a lot more for the pair of cheap thick lenses. I will contact the store next week and hopefully resolve this issue quickly. Ill update the review based on the outcome.
Very well run practice. They also have the latest technology and appear to be committed to staying current in their field. Very smooth examination process. We buy our glasses there as well. Our whole family has been going for years and as the practice has turned over to a new generation of doctors, the quality as remained strong.
I have been using Maple Eye Care for the past 10 years for my family and I. A great experience on all fronts. Friendly and knowledgable staff, the Optometrists are extremely professional and the process was very punctual. I love the new location and easy to park. I highly recommend
Excellent
I loved the ophthalmologist and girl that did my eye exam and the internist! I had a problem with the optometrist. She made a big mistake with my prescription. I asked for transitional lenses but never got them. She in informed me we had a misunderstanding but I told her I wanted them. Now I have to go back again to have them done. I would never recommend the optometrist there and would never get my prescription done there again. I’m the customer yet she made it seem like it was my fault! Very disappointed with the service. So now on top of 455$ I have to pay another 130$. For a senior on social security this is awful! They should have compensated me some way! I would recommend the ophthalmologist and her team 100 percent but take your script somewhere else!
I went in for my first visit in order to get a reading pair of eye glasses because my current pair broke in the middle. There was a very short wait and I was soon asked to begin my examination. the whole staff were very friendly. For a first experience they were wonderful. As far as doctors offices go, they are fantastic.
Jill Woehrle 11/26/2018Extremely professional and accommodating. Most modern up to date equipment. Completely through eye exam from the moment I stepped into exam room. Staff is super friendly. Dr. Napolitano is professional, caring and competent. Office is spotless and brightly decorated. A very positive experience. Highly recommend.
State of the art, top notch testing equipment, and a very professional, courteous staff...
Maple Eyecare is fantastic!! Dr Dave was the best. I had a piece of metal in my eye and he took me in right away. The staff was very friendly and helped me immediately. Cant say enough about them. I was very scared and felt relieved as soon as I got there. No pain and helped me out.Thanks so much!
I visited Maple Eye Care just a week ago and found their service to be excellent. Dr Rajkowski performed the eye exam and I was impressed by the time he took to explain my eye condition and what I needed to do to correct it. Their staff was also very helpful in advising on frames and they entertained my kids while they waited in the waiting room. All around very professional and attentive service.
Always have quick friendly service. I bring the whole family. Couldnt be any easier. Thanks Drs. Dave and Pam!
Really great office. Wait time is used very well. They verify your information, do all of your pre-screening exams (very convenient rotating table with all the exams from 1 seat), and theres a television with NJ News 12 usually playing, so you have a moment to see local news. I always see Dr. Lori, and I like her a lot. I also like the interns they have. Everyone is very nice, I dont feel rushed during my appointment, my eye health ties into my general health and they keep my doctor informed. They took the time to call my insurance provider to ensure I was charged accordingly when I purchased frames. They have several late nights. There are reserved parking spots near the entrance. Id recommend to anyone who lives in the immediate area.
I am a longtime patient of the practice who recently needed to see a specialist for a laser eye procedure. I had a strange, hyper reaction to the medication, was experiencing double-vision and couldnt reach the surgeon who did the procedure. I had a serious panic attack thinking my vision was permanently compromised...Dr. Dave to the rescue!!! He took my call, understood how upset I was and stayed in touch with me over the next 24 hours, checking in on my every few hours until my side effect was done. I CANNOT tell you how his care and concern helped me! I love the office, great staff and lovely selection of frames for my whole family - including my teenagers (and we all know how hard they are to please). I can buy frames anywhere, but to have one on one personal care from a doctor both in the office for regular eye exams, previous scratched cornea and now for this latest complication shows how amazing Dr. Dave is! I would recommend this practice hands down to everyone! Thanks again Dr. Dave!!!
Long wait and they didn’t let my two kids in.They were waiting next to the elevator.
Beautiful office and the staff is courteous and helpful
Professional, thorough, attentive service. Modern office with latest equipment. Super nice staff. I’m very impressed.
Efficient, friendly, skillful service.No long waits. They keep their appointment schedules. Big !Always leave knowing we received the best of care. {Family of 6}Thanks Maple Eyecare
My entire family has been using Maple Eyecare for many years. Their newly remodeled office is modern and has state-of-the-art technology. Dr. Dave Rajkowski and his staff are professionals of the highest caliber. Very knowledgeable and friendly. The eye exams are extremely comprehensive. My husband is a diesel mechanic and frequently gets metal pieces in his eyes. Dr. Rajkowski always takes my husband in for immediate care to get the metal shards out of his eyes before they start to rust. The care and service we receive at Maple Eyecare is outstanding and unparalleled. We recommend Maple Eyecare to everyone we know!
Excellent service and premises.
The friendliest people to deal with! Customer service thru the roof! Love visiting, and the quick service!!
Thank you Maple Eyecare for always being so accommodating and the office staff for always being super sweet. Very happy.
The office is corporate style shiny glass and chrome and w friendly staff.The business structure is also corporate top down which means no one person takes direct responsibility for business procedures.The smooth operating system of this place became surprisingly uncomprehending and defensive in response to my reporting to a manager on how a staff member handled two phone calls to me.In a simpler business operation of owner present and in direct charge of staff, the chance would be much less that my honest effort to alert management was not understood.I tell this story bc the feeling carried over into wondering about accountability in the professional area of service.Without basic faith and trust in how I’m being treated I’m left w uncertainty.Shiny spotlessly clean and new office does not make up for this insecure feeling re my health.