OVERALL REVIEW: Company lacks communication, unprofessional, and do not respect the time slots of delivery. Story down below.I ordered a dresser in person and was told I was going to get it delivered in 2 days, morning time. I received a call the day before it was scheduled to be delivered and they said it needed to be for 2 days AFTER the originally scheduled delivery day because the company didnt deliver the furniture. Fine. I was told I will receive it between 10 and 12pm on the new day. On the new delivery day I called at 11:45am because I had not received a call and my dresser was still not delivered. Katherine tells me they had to refuse an item because it was the wrong color and that they will get it in the afternoon and my dresser will be delivered by 4-5pm. Again, I called at 4:45pm because I didnt have the dresser. Long story short she told me by 6pm Id receive it, they were waiting for the truck. my dresser got delivered at 6:45PM!! With a broken mirror and now I have to wait for them to deliver a new mirror since it came broken. Do not do business with this company!
Very decent furniture store. Some of the furniture is very comfortable and very fairly priced. Other items like the beds and bedroom sets are steep in price. Inexpensive delivery options. Friendly and helpful staff. A lot of the furniture items like the couches and dressers do come in 10+ color options which is helpful. Definitely worth swinging by if you’re hunting for a bargain. Again, some great options and some not so great options. I don’t recommend getting a bed here but you can easily walk out with a couch or some other nice furniture items. I definitely recommend visiting the website too. Good luck!
Horrible delivery service, they left the boxes in front of my place. Also sent the wrong color.
I wouldnt buy furniture from here at all. The service was horrible and the showroom was not wheelchair accessible because it was in the basement.
I just purchased a dresser and my experience was good. My delivery came later than I was told it would, but it came. I would recommend it.
Looked around and saw some pretty nice stuff but unfortunately nothing that applied to what I wanted.I say shop local do not contribute to box stores.
Bought a new futon for myself here and have enjoyed it for the last few months, has a decent selection of furniture and staff is very nice and will help you find what you need. And deliver on time if they say it will be at your house tomorrow at 3pm, thats exactly what you can expect.
Very good service and fast! The workers are very helpful and amazing. Love this place and very affordable 😍❤ Recommended
Friendly service and great prices!
Its ok
Very great customer service!! Very reasonable prices and delivery is always on time!! Ive made about 5 different purchases from them and they never let me down!!! 👍🏼👍🏼
Way Overpriced at times. Customer service is good. Friendly. Furniture quality could be much better depending on what you are looking for.
Great services on being so educated, as for looking for a full size bed. The one I purchased their noting praises if looking for bed.
Be aware! Dont purchase anything from this place, they will not replace it if its damaged. I purchased a couch and loveseat in September, the cushions of the couch kept coming out everytime you sat down since the beginning. I didnt complain until the springs of the couch were damaged, every time I sat down the couch would sink in. I called the store multiple times to have it serviced for repair. The first attempt, they must have put a piece of plywood in the middle of the couch. The couch is hard and uncomfortable. The second time, they said they were replacing the springs. It still did not fix the cushion problem & the couch is still hard and uneven. I called Sunday and spoke with someone who wouldnt give his name or the managers name and then got hung up on. I called today to see what they are going to do and the man I spoke to multiple times (and acts like hes never heard from me before) said hes not replacing it, that its fixed. He also said if I want, I can take him to court. So my one year warranty doesnt cover a damaged broken couch? I had to reach out to Ashley Furniture store to put in a claim, this place is a complete joke. Their customer service is horrible, they do not want to take care of their customer at all! They dont follow up with you or return your phone calls, they also let the phone ring when they know its me calling. All I want is a replacement item, not a refund. I was going to purchase more furniture from them, not now!!!! Horrible horrible horrible.
Relaxed atmosphere, low pressure patient salespeople. Convenient location. Fair prices and delivery when promised.
A very nice place to go shopping for furniture small but nice prices are good delivery was on time good quality furniture at a good quality price Lydia from Brooklyn
Beautiful stuff here they took care of me well good service will shop here again soon...
I have bought a few choice items 2 beds a lazy boy and mattresses, they delivered as soon as i needed and were on time . The Staff is friendly the prices are amazing and the quality of the items i purchased are Grade A. I will definitely recommend this and will continue doing business with them .
Great service and the furniture is beautiful and 5he prices are reasonable
Inepensive but excellent service and quality products. Also: SAME DAY DELIVERY
Good furniture.
Good service great place to shop
Nice personnel! Price moderate
Good selection of Furnitures, 4 star for the delivery and assemble personnel who was not polite and was unprofessional during furniture delivery.
Very nice people
Very friendly and helpful staff
Friendly, clean, & honest!
Excellent
Great selection
Horrible
Nice Store
Very good. The furniture I bought has come out of good quality.
Very kind The workers several times bought here ....
Very friendly