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AutoZone Auto Parts
21 Commercial Ln, Rindge, NH 03461, United States
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AutoZone Auto Parts
Comments
Da
Review №1

The person waiting on me was a little rude and didnt really know what she was doing. I was a manger of one of these stores a long time ago and we trained our people on customer support, stocking shelves, fronting and facing the stock and how to answer the phones. This apparently is not taught anymore. I called and asked for a part and asked if she could go put her hands on it and make sure it was complete, she told me know and that the part was correct. Zero customer relations anymore. I blame management for all of this. Im hoping it will change back to the way its supposed to be.

Ci
Review №2

My daughter and I went into AutoZone this afternoon and had the pleasure of meeting Jeremy, one of the workers there. He helped us with finding just the right windshield wiper for our cars. Jeremy was extremely helpful and even put the wiper on our car for us in the rain no less. Very friendly and helpful folks in this store. We will definitely be back.

Ro
Review №3

The workers there were so helpful to me, I needed a battery and not sure what to get, they explained exactly what I needed, carried it out to my truck and brought the old one inIt was a good lesson for me, fro now on I will go to Auto Zone for all my auto, boat and camper needs for batteries !!!

Ho
Review №4

Friendly, helpful staff. Have just about anything you could possibly need.

Be
Review №5

Worst customer support experience I’ve had at this place. In the past I recommended this place to some of my patients. Never again. Back to NAPA in Peterborough for me.

Jo
Review №6

Very friendly staff, I got assistance putting my battery into my truck. I also have to order brake pads and rotors they didnt have all of them in stock but pick them up from a different location and got them there the next day. Thanks AutoZone!

xX
Review №7

Idk who it was I was speaking to on the phone at around 5:19pm on June 11th but they had a terrible attitude towards me and kept cutting me off and didnt hear what I wanted to say these type of people answering the phone needs to stop and I cant trust keene because they have the absolute worst customer service you could ever see very disappointed honestly in the people they hire they need to fire people who dont belong

ja
Review №8

Sized up chipper belt fast

Bo
Review №9

Well stocked with parts, and are usually able to get hard to find parts by the next day.

Br
Review №10

Whoever the man was that worked front desk today helped greatly with my boyfriends car !! Re directed us to the correct route of what we were trying to fix. Super personal and helpful

Am
Review №11

Great customer service

Lo
Review №12

The guy is always nice

St
Review №13

Super friendly staff. Always have some of the most random stuff there lol. Good clearance markdowns***EDIT***Tim has gone above and beyond to help me make my car safe for my kids.

El
Review №14

They were really helpful and I got exactly what I needed, however no workers had masks.

RE
Review №15

These guys and gals know their stuff, they have helped me a lot, always have had the part I needed even looking under my hood to give me good advice, give them a look.

xx
Review №16

Called at 830 looking for some parts,Guy who answered was clearly irritated and let me know right away that they close at 9I had to hang up because I could not stand his attitudeI will never buy a thing from autzone again

Ch
Review №17

I love this place they have everything the staff are the best

An
Review №18

Oh boy do I have a story from here. One night I got out of shopping at Walmart, and I got to my car, loaded itand went to drive off. Only it clicked once and stroked out, spitting out my CDs and making the guages buzz. I was sure that I was doomed. So I asked someone near me to jump me, they did. Then I drove to the Autozone across the street and told the situation. They were very close to closing but they decided to stay atleast 15 minutes late just to replace my battery for me. I cant explain just how thankful I am for these people. Did I mention it was downpouring while they where changing my battery?TLDR Autozone has devoted professionals who very much care about the people they serve, and will try their best to keep you as the consumer safe.

Ma
Review №19

Great service from team member during evening of 2/14/2020. Courteous, most helpful; much appreciated.

Ca
Review №20

The guys working the counter were very helpful when I called and later, when I stopped by the store to get a part. They were very eager to assist me, pleasant to talk to, and demonstrated excellent customer service. A breath of fresh air these days! Kudos!

Da
Review №21

Came in to get new wipers. Very helpfulFinding!! Came out and replaced them. Highly recommended!

Ja
Review №22

Employees very helpful, checked my sons car alternator and determined the battery was the culprit. He had it swapped out in less than five minutes! Awesome service!

Ch
Review №23

Always have what I need in a pinch

Ka
Review №24

Helpful associates help you find what you are looking for. Prices are good too

Sa
Review №25

When returning a part that they gave you the wrong one .they gave me a hard time

Da
Review №26

Had to drop to two stars (from 5) thanks to my last few visits here. Lately it seems like every time I call to check availability of some parts I am told they have it in stock. When I go to pick it up they spend 20 mins looking for it then tell me their inventory is messed up. Im done wasting my time here. Go elsewhere or order from rockauto. This place is a joke.

Mi
Review №27

Nice people, all of them.Dave was AWESOME. Thanks.

De
Review №28

Awesome staff at this location! Very willing to help, polite, and genuine concern for the customers. Thanks I be back for sure.

Jo
Review №29

Long time customer. Wont be returning with mask POLICY

Da
Review №30

Every time I come to this store I have a problem, the employees are rude never want to help and if you ask them to help change something they get all grumpy about it and say they cant even tho they offer the service

Re
Review №31

I love the great customer service and the fact they will come out and help you fix things. I bought new windshield wipers the other day and the guy came out and put them on in the middle of a blizzard! XO

Do
Review №32

Counter person went over and beyond trying to find what I was looking for

Ke
Review №33

Hi Mike P help my ex-wife with a code on her car not only did he tell her what the fault was but also replaced the part outstanding service from mike and the crew at Gardner autozone

Li
Review №34

You get what you need without a lot of fuss.

Li
Review №35

Not helpful at all today

wa
Review №36

Great place for car guys and just anyone needing help. The employees are always nice and helpful when I need it, their professionalism is why I always drive the extra 5 minutes rather than going to a place in town.

Di
Review №37

I have lived in Rindge for 21 years and the service here with past employees has always been great, but today I had some battery trouble with my motorcycle, though they didnt stock the very specialized battery needed, the store manager Robin quite literally gave me a push to try to start it again, though it didnt work like it had in the past he went way out of his way, lended me his personal tools to open up the battery and jumped it with his car while we talked about cars for a bit. Even tried to give the guy some cash for his trouble but he said Im just here to help man and wouldnt accept the cash. Great service and great employees with knowledge at this store if you ever need help!

DA
Review №38

Good friendly service. Always have what I need.

Su
Review №39

Like the fact of a military discount, some employees are very helpful, but just one person there whos attitude is not nice at all.

Ba
Review №40

Excellent service and very knowledgeable.

Gl
Review №41

Nick the manager runs a great store no complaints from me .

Je
Review №42

Good service. The man offered me a range of products.

ba
Review №43

Store is ok this site has them open till 9pm on sunday but they actually close at 6pm

Ji
Review №44

These guys are the best,

Wa
Review №45

Zero stars was not an option but it should be. I will never shop here again. I was in the Ringe, NH store ten minutes ago shopping for cleaning supplies while two grown men behind the counter were yelling and cussing at each other. I stopped shopping -I wasnt done but decided not to buy anything else - and approached the checkout. I told the cashier that hearing talk like that I didnt want to be in the store - didnt want to shop here. Confronted by a second employee I told him the same and that he should learn to shut up when customers were in the store. Oh well he said. There were no other cars out front when I left - little wonder. Ill do my car care shopping on line from today forward.

sa
Review №46

Always great customer service!

Cu
Review №47

Chain autoparts stores are always hit or miss. This one is okay, they occasionally have somebody working that knows something about cars. Usually they dont but the nice thing in that case is they know how to stay out of my way...

ti
Review №48

They got their stuff down better then most stores I have been in

Sc
Review №49

Alway friendly and willing to help

Ri
Review №50

The staff are not pleasant, it seems they dont like to help customers out, always a attitude especially from the old gentleman.

Ri
Review №51

Every time I go there they give you attitude .

Ni
Review №52

They tell you they have a part in stock and then you drive over and they dont. Get your stuff together.

st
Review №53

My favorite place for parts

Br
Review №54

Always check my engine codes for me!

Ap
Review №55

Very helpful

ga
Review №56

Couldnt ask for a better service.

in
Review №57

Very helpfull

Gl
Review №58

Great service

St
Review №59

Friendly service

Information
11 Photos
59 Comments
4.3 Rating
  • Address:21 Commercial Ln, Rindge, NH 03461, United States
  • Site:https://autozone.com/locations/nh/rindge/21-commercial-ln.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3465&y_source=1_MjQ2NzY0My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 603-899-6925
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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