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Modern Eyez
1721 Golf Course Rd SE, Rio Rancho, NM 87124, United States
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Modern Eyez
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Ta
Review №1

My appointment was right on time. I waited two minutes in the lobby. I filled out a questionnaire before I went to the appointment which helped things proceed much quicker. The tech did all the evaluations on my eyes quickly and efficiently. Dr. Davis came in within 1 to 2 minutes, talked about myEvaluations and showed me pictures. Evaluated my contacts strength and made adjustments if necessary. Very quick very efficient I was paid for and out the door within less than an hour, 50 minutes. I would highly recommend Dr. Davis’s services for yearly eye exams! Her office and staff are top notch!

Ma
Review №2

Excellent customer service! All of the eye techs there were very kind, respectful And a tentative.Our eye doctor was amazing! She helped us with all of our concerns and questions about our eyes and glasses.. I highly recommend modern eyes!!! 👍🏼

Al
Review №3

The service I received at Modern Eyez was excellent. Thorough testing with good explanation. Questions answered clearly. They were friendly, appointment on time and accommodated well to my hearing impairment

Jo
Review №4

A great staff thats always goes at your pace and is fine with answering questions. They are courteous and friendly. Ive used them for years and am glad to see 2020 didnt change their great customer service.

No
Review №5

My appointment was scheduled and I was taken exactly on time. Staff was exceptionally professional as was Dr. Davis! All my needs were addressed satisfactorily! Very pleased with Modern Eyez! I would recommend.

Ja
Review №6

Dr Davis is outstanding. She has painstakingly helped me through some tricky vision issues I have due to retina surgeries.I had some snafus with staff today. I arrived 10 minutes early and called during what turned out to be lunch time. Recording said leave a message and they would call as soon as they got back. Waited until 10 minutes past my appointment time and no call. When I called again they said they didn’t know I was there and they didn’t check messages. Front office Staff seemed cold. No eye contact no greeting. Like it was my fault or they thought I was late. It was not usual.

Ka
Review №7

Best visit yet! Love the staff, all were working hard and were very friendly! They got me in for an emergency visit that worked with my work schedule. Thank you again Dr. Davis and team!

Be
Review №8

Modern Eyez lives up to its name! High-tech modern equipment. Wonderful, friendly, efficient staff, of course including Dr. Davis. Great selection of frames!

Fe
Review №9

Modern Eyez is one of the best Eye Clinics that I have been to. The staff is very professional, helpful, and friendly. They are very good and knowledgeable in eye care. This is the second year I have been to Modern Eyez and will continue to see them for eye care.

Br
Review №10

I took my 1 year old in to have an astigmatism checked that her pediatrician noticed. The doctor and techs were really great with my daughter. She didn’t cry once in the experience of getting her eyes dialated and during the exam. Very happy I went to this location!

do
Review №11

Very pleased with visit to Modern Eyes.Staff was friendly, professional and well organized.I would say 5 stars!

Sh
Review №12

This is the best office I’ve ever been to. The employees are all very knowledgeable and helpful. Dr Davis is extremely talented at her job.

Be
Review №13

I was very pleased with the services I received. The staff was very courteous, friendly and helpful. Their office and exam rooms were beautiful decorated complimented the welcoming environment.High Tech Equipment, Dr Davis & Staff very professional.

To
Review №14

One of the best optometrists Ive been to. The staff is always friendly, helpful, and professional. They also have some of the newest tech that doesnt require eye dilation for my yearly visit. Huge plus for me.

Br
Review №15

Staff was very friendly and efficient. Only complaint was waiting 30 minutes to see the doctor but otherwise very good.

T
Review №16

Office is super clean and well kept. Dr. David is exceptional, the staff was very friendly and helpful 😊

Va
Review №17

Great customer service. Everyone is kind and helpful. Dr. Davis answered all my questions and concerns.

Ke
Review №18

I would like a timely appointment scheduled. I have been waiting since May (and my appointment is scheduled for October 20th) to be fitted for contacts. I do not need an exam, just a contact fitting.

Jo
Review №19

I am always happy with my visits! Dr. Davis is simply wonderful! I will never go anywhere else! Worth the wait! Highly recommend!

V
Review №20

My daughters and I have been clients of Modern Eyez for over 5 years now. The staff is great! All very courteous and helpful. Dr. Davis is always a pleasure.

Ph
Review №21

Always fast and friendly staff. I showed up early to my appointment and they got me back right away. Been going to them for years.

Be
Review №22

Great visit! Ray was all over cleanliness. I really liked that. Dr. Davis was, as always personable, good conversation with her. She is great. I enjoy talking with her. I have been a patient of hers for a long time and will continue to be under her care. All the staff there today were friendly and professional. Thanks for the great care!

Je
Review №23

Staff was friendly and thorough during my exam and very helpful with ordering the prescription I needed. They were clear about costs and what was covered by my insurance.More importantly- my husband had an eye emergency earlier this week. Within twenty minutes of calling, my husband was treated and on his way! Dr Davis always has wonderful bedside manor and goes above and beyond in her service.I highly recommend Modern Eyez and have never had a bad experience in the 15 plus years we have been going to Dr Davis.

Fr
Review №24

The staff was very professional and happy to answer my questions. Lynn Annette Davis OD was able to identify cataracts in my eyes and guide me through deciding a strategy for the best care of my eyes. I have been seen by her in the past and will continue to use her to care for my eye sight needs.

Ma
Review №25

Dr. Davis and her staff are very attentive and pleasant, answered all my questions.

Al
Review №26

Great place to get your eyes examined. Extremely friendly staff.

De
Review №27

Very efficient with on time appointments. Thorough exams. Upfront on costs of exams.

Kr
Review №28

Very pleased with the service I received. Very friendly and helpful. Will be referring people to their facility.

Mi
Review №29

In April/21, I went to Modern Eyez to get my eye exam done..... I paid completely out of pocket just for convenience, sadly, I wouldve drove 30 minutes to a different location to have avoided this mess. I had my brand new Raybans I purchased through Modern Eyez for less than 24 hours before I realized a crack in the right frame.I called Modern Eyez the next day and was told to bring the glasses in, I do and was told that they would order a new frame for me. Easy enough, as I leave my frames with one other colleague there.The next day when my frames were to be reordered, Melissa called and left a voicemail, Theres just a concern with your warranty.... Warranty? I called back again to be told by Melissa that I would need to use my 1 time/1 year warranty to replace them and that there was nothing they could do to help me, which is fine..... but I could really have done without her tone and her SOL attitude for me. I really wish some people could have more empathy, I paid 4 to 5 hundred dollars total OUT of POCKET * and shes telling me she cant help me and my situation.Fine. I said, I give up. I go back AGAIN that day and Ray, the office manager meets me outside. Bless his heart for having to deal with an already irritated patient. He meets me in the parking lot per Covid protocol and tells me hes going to put my order as defective frames BUT the frames are shipped over seas and I would need to wait another 14 days to switch out the lenses. He apologized and seemed sincere about it.....I got another text the end of June/21 that my frames were ready, I walk over there, (because this was the convenience I ultimately paid for) and when given my new glasses, the lady says to me, And your new frames ordered under your warranty right??Oh my Goodness, I dont even care anymore. Just switch out my lenses so I can leave please.UGGH. What a mess.

Ma
Review №30

Aside from being forgotten on hold to check in “as the door is locked, it’s really not) the dr is the best.

Lo
Review №31

I just had my annual eye exam at Modern Eyez, and as always Dr. Davis and her staff were very professional, friendly and able to answer any questions. The new eye map technology they use is amazing and I was impressed by the skill that the doctor’s assistant, Danielle, had using all the different machines. They are very organized and careful of protocols to keep everyone safe during Covid. I wholeheartedly recommend Modern Eyez and appreciate what they do to help me keep my eyes healthy.

Ab
Review №32

Dr. Davis and her team are very helpful, professional, thorough & knowledgeable. Thats why I keep going back these past 15 years!

Cl
Review №33

Modern eyez was recommended to me by a coworker whom I feel is bit hard to please. So on his advice I made an appointment.Ray the office manager was a delight to deal with. Ray was personable and defiantly made an impression.Well, all of the staff was more than willing to help. I showed up 35mins early for my appointment (I didn’t know how Friday rio Rancho traffic would be) and Melissa let me come inside in the cool building. There were eye memorabilia, not too sure if that’s right but I’m gonna roll with it, on the walls and frames from the “exclusive collection” on the turn display. The seating area was clean. I didn’t visit the other glasses display.Being, myself in a customer facing industry, I can see the stressors/difficulties of some. Mariah handled a customers concern about ordering contacts cordially. You could tell she was a bit put off by the customer being a bit pushy but Mariah (sorry if spelled wrong) held her own and handled the concern with a mask covered smile.The interaction with Lynn Davis was professional and we had a good laugh.I see why a lot people recommend coming here for exams.All of the staff was willing to help. My only grip was the text to confirm feature needs work

cy
Review №34

Pleasant pleasant pleasant. Wish we didnt have to go thru all these measures for the times, but the staff seemed to be able to stay connected socially with me and well...very pleasant and my glasses are great!

Pe
Review №35

They Are all amazing!! The staff and Dr go out of their way to make you feel comfortable and well taken care of.

Gi
Review №36

My first pair of glasses were perfect, but my most recent pair are wrong (Im sure of it) i expressed my concerns immediately and i was told that i just needed to wear them for a few days.... nope... still wrong 😕 not happy... and i dont have time fo keep going back and forth at their convenience... Im a truck driver and Im gone most weekdays. Took time off work for this 👎

Fr
Review №37

My son is 6 and my daughter is 2. Was a bit worried in how they might behave given the circumstances with the masks etc. Ray, Danielle and Dr. Davis all showed patience with both of them. Ray took the time to make my littles feel comfortable and even gave them stickers and a coloring book. Really loved his personality and help! Not to mention the professionalism from all! Very pleased with our visit and will be going back every year!

Ch
Review №38

I really wanted to like this place but it wasn’t a good experience. The first time I called I was out on hold for 10 minutes and forgotten about so I called back. I got an appointment and I showed up on time (early) for my appointment and still took 50 minutes to be seen. I realize places get busy but come on and then no apology or anything. I requested to have my prescription called in to save me some time. 20 minutes later when I arrive at my pharmacy nothing was called in. I call back and was told the person who does that was with a patient so whenever they’re done they’ll ask him to call it in and was given a 20 minute estimate. So I’m here, waiting at the pharmacy, for nothing. The doctor who saw me was nice and so was the lady I checked out with but this doesn’t excuse the overall experience for which I was willing to come back for but the prescription was the ‘last straw’. Obviously, this place does not respect my time so I hope they can respect my decision to take my business elsewhere.

Jo
Review №39

I went to a different provider than ModernEyez last year. My experience was horrible. I returned this year and as I expected I had a seamless experience. The equipment here is state of the art, the service is impeccable and I am always treated kindly and fairly.The best part is my prescription is much better here. Don’t save money by chasing coupons and specials you always see for eye care. You will save yourself big headaches later on.

Al
Review №40

I’ve been taking my wife to Modern Eyez to get fitted with specialty contacts. The whole crew from Vicki and Rey to Dr Lynn have been wonderful to her. I would highly recommend them if your looking for eye care 👍

Le
Review №41

My husband and I had a good visit. Dr Davis was awesome and the staff doing some of our testing were great. Also great job with all the COVID precautions.

Fr
Review №42

Excellent customer service Able to accomdate my needs for a specific type of lens

An
Review №43

The staff are amazing, friendly and professional. Very clean waiting area. You can see that Dr Davis and her staff truly enjoy working there.

Ra
Review №44

Thoroughly satisfied with our visit to Modern Eyez and the expert evaluation and consultation of Dr. Davis. We have been her patients for the past 5 years and we are extremely happy with her practice. We fully recommend her office for the best eye care in the area. We are confident that the health of our eyes is under good care.

ri
Review №45

Attentive and knowledgeable staff and doctor. Clean and cute location with a nice glasses selection. In house lenses for some frames. Didn’t have to wait long to be seen in waiting room or exam room. Definitely recommend

Pa
Review №46

If you are new to the area or looking for a new optometrist go to Modern Eyez!!! The staff is amazing and they have a great selection of glasses that are very reasonably priced. You will be glad you did.

Ma
Review №47

Everyone was very sweet, very accommodating, very respectful, and made me feel very welcome.

Ro
Review №48

They were very flexible and able to get me in same for an appt for medical issue. The staff was very friendly and helpful.

LJ
Review №49

Office Manager Ray, Michelle and Dr Davis were great!

Dw
Review №50

Dr Davis and her staff are exceptionally kind and professional. They go out of their way to make sure your needs are met and your visit is enjoyable.

Jo
Review №51

I’ve been going to Modern Eyez for several years. Dr Davis genuinely cares about her patients and I always know I am being cared for in the best way possible.

Pa
Review №52

Ray and Kelly and Dr. Davis are amazing!Ray and Kelly go above and beyond to have met my needs! Very professional and helpful! I highly recommend Modern Eyez! 👍

Ki
Review №53

It was all so great! The staff was friendly, and i felt very comfortable while getting the exam done. The doctor was gentle and kind, and the office Decoration is so beautiful, i cant wait to go back! My order also came in right aWay, and i am more than happy. Thank you, Modern Eyez👌🏼

Jo
Review №54

The staff are very friendly and helpful, and the doctor is stellar.Services times are quick and painless.My only feedback would be towards their billing policies.They only allow for up to $60 of insurance benefit to go towards the cost of contact fitting (some other providers do the same...)I was told this is done with the expectations that you use any remaining benefit to go towards the purchase of contacts. I however purchase from a third party, and end up losing out on my benefit due to the policy. (At least how it was explained to me)

Ch
Review №55

Dr. Davis and her team at Modern Eyez are hands down the best optometry practice around! She uses all the latest technology but still has the care, knowledge and compassion of a doctor who wants the best for her patients. She goes the extra mile to ensure you have the healthiest vision possible. Her team, many of whom have worked with her for years, are both professional and yet also friendly. Its like going to visit friends when I go in.

Te
Review №56

I love Dr. Davis and her entire staff. They are taking all the required steps to keep everyone safe during the covid-19 pendemic. They are always professional, informative and very thorough in when doing my eye exams.

We
Review №57

Awesome experience! Efficient and friendly and informative. Thanks very much and highly recommend to anyone needing a provider.

Jo
Review №58

Excellent patient care!😊

La
Review №59

I’ve been impressed with their safety measures. They were able to squeeze me in for an appointment to pick up my glasses. Staff was friendly, helpful and prompt.

Lo
Review №60

Love Dr Davis. She is personable and gets you in and out. Her office is clean and staff is knowledgeable.

Cy
Review №61

The facility was very clean and inviting. The doctor was professional and helped me understand everything going on with my eyes, as well as what my insurance would cover! Very professional team

Ro
Review №62

I was very happy 😊 with your service and everyone was so happy and nice and friendly your place is very clean and friendly thank you.

Re
Review №63

My family and I just relocated her from Oklahoma 2 months ago. I was in need of an eye exam, so I just googled places near me. Thank goodness I chose Modern Eyez. They were so friendly and welcoming. I would recommend them to anyone. I will be taking the rest of my family there.

Ch
Review №64

Very impressed with cleanliness of the store and I did not come even close to any other clients with appointments. The staff was pleasant and l liked the new machine that tests eye pressure.

Je
Review №65

I TOOK MY FOUR YEAR OLD HERE FOR HER FIRST VISIT TO THE EYE DOCTOR. THEY WERE OUTSTANDING! SHE WAS SCARED AND 5HEY IMMEDIATELY PUT HER AT EASE. THE DOCTOR TOOK SO MUCH TIME WITH HER AND WAS VERY THUROUGH. ALL THE STAFF WERE SO GREAT. THIS IS GOING TO BE OUR NEW FAMILY EYE DOCTOR.

An
Review №66

Fast and friendly service !

Li
Review №67

I loved this place! The staff went above and beyond to make sure my four year old was comfortable and even made the experience fun for her. When she had a melt down the Dr. retrieved stuffed animals and played with her for a few minutes until she settled down. I would highly recommend Modern Eyez, I was incredibly impressed with the staff (and the building is beautiful as well).

By
Review №68

Totally happy with the staff the Dr the quality of the exam i will be there from now when it comes to my eyes Thank you all

Gr
Review №69

Have been going to modern eyez for a few years now. Love Dr Davis. She is personable and gets you in and out. Her office is clean and staff is knowledgeable.

Ce
Review №70

Absolutely love Dr. Davis and her staff, super friendly, kind and knowledgeable! Highly recommend them.

An
Review №71

Great staff! Amazing service. Treat me like family everytime I go in. Getting my yes checked is not my favorite appointment, but this TEAM relaxes the environment so its not so bad.

Ge
Review №72

Lenses didn’t fit old frames, had to send them back. I know they will make right!

Mi
Review №73

Love going to this optometrist office. Dr. Davis and her team are amazing. No worry at all going right now as they are following COVID safe protocol.

Sh
Review №74

Everyone was friendly and knowledgeable. Worth coming to for eye exams

Ro
Review №75

Wow! Wow wow wow! I am so impressed ! From the moment I walked into the office and greeted by the front staff to the tech that prepped me to the doctor and then checking out I felt so VIP! Never in my life have I had such a wonderful experience! I was so blessed in this experience! The doc took her time with me, I totally felt exclusive. I look forward to my future visits ! I loved everyone I worked with and look forward to their smiling faces over and over again :)

Ja
Review №76

Awesome facility! My entire family goes here. Easy to schedule appointments. Entire staff is nice and professional. Keep up the great work!

Ma
Review №77

Everyone is always super nice and love their help picking frames. Always a pleasure coming here 😊

Vi
Review №78

Its always a great experience. The staff there are efficient, friendly and very professional. I would definitely recommend this place anyone

Ap
Review №79

Very clean and professional. Great staff and the doctor is wonderful!

Vi
Review №80

Very helpful people, ready to take care of any concerns

Ci
Review №81

Always a friendly, professional, courteous staff. Lynns the best. Highly recommend!

De
Review №82

Very friendly staff. I was in and out of there quickly and I love that I did not get pressured into buying a new pair of glasses. Definitely reccomend this place.

Ma
Review №83

Wonderful Doctor, very knowledgeable!!! Plus she has the best staff!!!

Ma
Review №84

The staff were friendly, courteous, and professional. The optometrist was very thorough with my exam and let me know where my vision was. I will get my glasses in a week. If you want great service, knowledgeable people, and a fair price, please visit Modern Eyez.

ru
Review №85

As average as they come with respect to customer service. The staff was bashing people who make appointments and dont show. Not something a new patient wants to hear and highly unprofessional. Dr. Davis was okay...didnt really have much to say. The doctors assistant conveniently forgot to inform me that my insurance doesnt cover retinal imaging. They offered me 10% off for not informing me. Gee, thanks. Additionally, I didnt receive any assistance while looking for frames and just decided to leave. Id rather get a much better deal for lenses and frames at Costco anyhow.

Ja
Review №86

I have been a patient of Dr Davis for 4 years and have always had an excellent experience! The office is very clean, staff is very professional and visits are quick and efficient!

Yo
Review №87

As always the staff were very friendly and professional.... thank you!

pa
Review №88

I was in town for a couple of days from out of state and caught a case of pink eye. I looked online for a great place and this is what I found. The staff and Dr. Davis were excellent. Everyone was nice and friendly. I was in and out in no time. I highly recommend this place. Thank you for giving me a great experience!

th
Review №89

Dr Davis and staff are super attentive and professional! They made my visit quick and painless. I highly recommend!!!

Th
Review №90

Great visit. Very short wait and everyone is very friendly and professional.

Y
Review №91

Thorough examination friendly staff! Thanks for a great appointment!

Ka
Review №92

Visited the optical shape for new glasses last week. Could not have been more impressed with the service I received from Vicki and Kelly. Picked out at least 18 frames I liked and not only did they help with the styling issue - and that’s important when trying on glasses and you can’t really see your reflection - but helped with sizing and fitting, etc. The frame selection here is unmatched in our area - I visited at least a dozen VSP insurance providers because I knew what I wanted. I certainly didn’t expect finding so many I liked in one shop - really liked! I narrowed my choice down to two frames, picked one, and Vicki got all the paperwork and fitting done. Just as she was finishing, I changed my mind and went back to choice #2. Vicki was so gracious and professional. She didn’t blink an eye as I asked her to rework my order. Just fantastic service and such a wonderful person! I picked up my glasses today and am over the moon happy. Jessica made sure the fit was accurate and I could see well with the lineless progressive lenses. Just an absolute A+ experience with professional, kind staff. More importantly, they really enjoy their work, and it shows. I can not recommend Modern Eyez more highly! I will certainly be back when I need my next pair of glasses next year, if not before.

An
Review №93

Great place to get your eye exam one stop shop. Im very excited now that they are seeking Oakley frames before I had to go to another place to buy my frames. Thank you also great staff.

Er
Review №94

First time going to Modern Eyez and had a great experience. The decor and rooms are beautiful and very welcoming. All the staff are very nice and courteous. The doctor was very thorough and gave me a lot of information and helped me to understand what was going on, she was also very nice and treated me like a human being not just another patient. I will definitely be returning.

Br
Review №95

Excellent experience staff and Optometrist were great

Sc
Review №96

I really like Modern Eyez, the staff always makes me feel relaxed and comfortable. They have great equipment with which to examine the patients. A large selection of frames helps you find the right style for each person. If you are looking for a nice, clean and professional environment, give them a visit.

Ta
Review №97

The ENTIRE team is professional, knowledgeable and kind. The fact that they were even able to get the kids in after hours because they were going back to school made it even better! Im moving myself to see Dr Lynn and her team!

Cj
Review №98

Great staff and clean place. However the company they use for the glasses was horrible. I ordered two in dec 2019 and had to wait till the end of May to finally get them. This was not due to covid but them having shipping errors or damaging the glasses. I’m not a Karen by any means and thought the place was cool. But because of the wait probably won’t be coming back..

Da
Review №99

Always a great experience! Great staff! Very Professional and much appreciated!!Thank You!

ro
Review №100

The staff are always knowledgeable and willing to help! Thank you for your continuing service in these times!

Information
14 Photos
100 Comments
4.7 Rating
  • Address:1721 Golf Course Rd SE, Rio Rancho, NM 87124, United States
  • Site:http://visionsource-moderneyez.com/
  • Phone:+1 505-896-2010
Categories
  • Contact lenses supplier
  • Eye care center
  • Doctor
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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