Friendly customer service from Byron and his staff. The facility is clean, and even during their panting was still able to get in and do what I need without any mess or issues. The new paint job looks fantastic as well! I am very happy they were able to meet my needs and the rent is reasonable for the area as well! I feel very safe coming here by myself.
First time using a storage facility and definitely did not know what We needed. Bayron really helped my husband and I out. We wanted a bigger unit however Bayron said that we did not need it based on the amount of items we wanted to store. He was absolutely right! Everything fit with room to spare!
Exactly what I needed. To start with they had exactly what I was looking for at a great price. I had the pleasure of working with Byron who was professional, courteous, and he made it all so easy. Truly a great experience with a wonderful associate. Thank you Byron and Extra Space Storage, for making it so simple. Highly recommend.
The utmost professionalism I have encountered in a long time. Byron is truly an asset to Extra Space Storage. I recommend working with him and renting a unit from here. Truly a pleasure with great customer service Thank you
Byron was very helpful with picking the storage unit I needed and everything was explained in great detail. The facility is very clean and secure and the pricing is very affordable. I would highly recommend Extra Space to anyone looking for storage.
Shopped around for a bit at a few different storage places before landing here. Went to the facility to check it out, Byron was incredibly helpful and accommodating. Couldn’t have made things easier and just a real good guy who clearly knows how to run a business. Looking forward to using this place for a short while.
Went to get some boxes for my move and Brian was incredibly helpful and attentive! I will keep coming back to this location for the great customer service
I set up my unit online, signed up for the wrong one, I came in to Extra Storage spoke to Bayron & he was not only courteous & polite but he was most helpful in getting me straightened out & into the unit I needed.I am glad for the friendly customer service.
Great customer service! Byron was very helpful in answering questions as well as helping in finding the best storage unit for my husband and I. He is awesome, great customer service, knowledgeable, great personality. I will book again if I need to at this location.☺️👌🏼
My experience with Byron was very positive. He was professional and personable. He assisted me in a kind and caring manner. He seemed genuine when explaining the policy and procedure.
Extra Space Storage is a great place to store your goods. Byron and Marissa were beyond professional and extremely kind. I highly recommend this place to anyone.
This store is one of the cleanest and friendliest I’ve been to in quite a while. I appreciate the ease of being able to rent online, and I appreciate the great customer service I received from Byron. Everything was quick and efficient.
Excellent service in every way. Byron particularly helpful in answering questions and finding is new unit. Storage unit well lit and clean.
First rate service all around. These guys go the extra mile to be helpful. The facility is very clean and well lit. I was in a bind looking for a place to store furniture for the short term. It ended up being a little longer. Couldn’t ask for better.
Nothing but a top-notch experience all around, from moving in during Covid, to leaving because we simply didn’t need the space anymore. Byron in particular is extremely professional, courteous and helped me every step of the way during our check out. Place is clean. We never had a single problem. I very much recommend this particular facility.
Phenomenal customer service; very timely and responsive. The initial signup was quick and easy and no hassle, Bryon was absolutely phenomenal to deal with.
Our experience has been pretty great so far. The prices are good for the area and the service has been top notch. Also, the guys in the front office are easy to work with and fun to chat with!They laid out my options and various discounts, and took the time to determine which route actually saved us the most money.When we decided to downsize after the first two months, they hooked us up yet again. Every thing went smoothly and within a few hours my stuff was all nestled in its new unit without any drama or fan fare.The unit has good security, and carts available on site for you to help move stuff around. There are good sizable parking spots lined up with the doors to make moving in and out easier.It was a very positive experience all in all.
Great service, great experience. Very easy to set everything up and have it available and ready for my temporary furniture storage.
This store is amazing keep up the great the great work this place super clean customer service is great and the prices are excellent
Staff on site is always helpful with assistance when needed and very curtious. The location is always clean and accessible when needed
Great experience renting a unit. It’s clean, safe, and the office staff are incredibly helpful.
There are many storage facilities in the area. We just set up our storage unit with Bayron who made everything seem like a breeze. We feel very comfortable to store our belongings at this location. The customer service met all our expectations. I made my first trip yesterday to start moving my belongings to my storage unit. I had a wonderful experience. Everything was easy, fast & couldnt have been more pleased. Im very happy I decided to rent with Extra Space Storage. Id surely recommend this facility!!
Andrew and Bayron have been amazing in assisting us with our moving in and moving out from the Extra Space storage at the River Edge location. I highly recommend this place to anyone who is looking for good deals and excellent customer service.
Extra Space Storage in River Edge, NJ is the place to go to. Bayron was exceptional with us and our rental. See him for any storage needs.
Nothing but great things to say!! Byron was super helpful and personable!!
Andrew was wonderful, taking great care to show us all possible storage options then pricing and insurances.
Byron at the River Edge, NJ Branch/office was very helpful with excellent customer service. He made our application for the storage space so easy.
Very friendly and fast service. Byron was the best help.
Byron was a pleasure to work with. He made storing easy!
Just reserved my space at this facility and Byron was so helpful and professional. Walked me through the whole process, made this very simple for me to do.
Easy going helpful staff. Clean units cant ask for more .Keep it up yall
Great facility ! Back for the second time. Highly recommend.
Bayron is superb! A pleasure ti work with. Would highly recommend this facility!
Bayron Martinez was awesome and provided excellent customer service.
With so many storage facilities around, I was having a hard time figuring out which one to choose. Luckily I found Extra Space Storage and I couldn’t be happier. Their rates, facility, hours, customer service, and overall approach to doing business are second to none. Bayron went above and beyond to help me and I look forward to remaining a long time client!!
Let me start by saying that Bayron Martinez takes pride in providing exceptional customer service. He answered all my questions. This facility is clean and accessible.
Bayron made this process so easy. Explained everything.
From the moment I entered the office I was impressed by the cleanliness of the facility. The employees were knowledgeable and helpful. Through my entire usage of the facility I have never found it unkept.. and a special thanks to Bayron Martinez, manager who always went above and beyond to help when needed.
Excellent customer service, Andrew and Bayron took the time to show us the storage units and provide us all details regarding prices, terms, and conditions. They were very transparent and I will definitely recommend Extta Space Storage in River Edge, Nj to anyone looking for a storage place. Thanks you guys are awesome.
The staff was extremely friendly and helpful. Byron was super nice. Very convenient. Easy to get your stuff in and out. Highly recommend for your storage needs.
While there are tons of storage buildings in the area, I highly recommend using Extra Space Storage! It’s always very clean and has great prices. It’s very secure which made me feel very comfortable leaving my items in my unit. Plus, the staff is always so kind and very helpful, especially Joseph. Thank you!
Excellent service baron is very knowledgeable and def will help you out in any situation..
The experience was great. Bayron explained process and rates very thoroughly. He Was very friendly and informative. The facilities are very cleaned and well maintained.
Great service, very clean and very convenient for all you needs
Very friendly service. Clean facility and reasonable pricing. Bayron will take care of you! Left feeling our stuff would be in good hands.
Honest staff, fair prices, talk to Bayron M. The man is very knowledgeable on his work, really listen and gets the appropriate solutions for his customers needs. Top notch service!!
AMAZING. Service was great. Have clear instructions and description on what they have at the facility
Great prices and facility for the area! Very helpful and friendly staff as well.
I just rented space yesterday the one on River Edge NJ. The gentleman was very nice and helpful. The prices are very affordable and the facility is clean theres always parking. I would definitely recommend them.
Excellent service, Thank you to Andrew who was a big help in getting situated. Also great location!
Byron and Andrew are totally awesome! I LOVE storing here. If you need storage DEFINITELY come here.
I have not been in there for a week yet, but it is a nice facility. Very well maintained...clean all around.Andrew could not be more helpful. He showed me around, explained everything to me, and had me signed up in 15 minutes.I would recommend this place to anyone.
Bayron and Andrew are amazing! They took the time to find me a great unit and an awesome price. From the moment I rented to the day I moved out I received nothing but professional and courtesy service. If you need storage your search stops here!
Fantastic service and easy process!I called the facility looking to rent a 10 by 20 storage unit. After giving my name and number, the representative said I would get a call later that afternoon from the site manager Nicole.Within 15 minutes Nicole called me to walk me through the process and answer any questions I had. She was beyond friendly and made me feel at ease through the whole process. She even offered to stay on the phone with me to walk me through signing the lease.Overall, I am beyond impressed with the speed and quality of service! I am looking forward to getting into my new space soon!
Byron made our transition from one unit another so easy very informative very happy that he was there to assist
Bayron is amazing. He made the whole experience painless and was very open and honest the entire process. Would highly recommend this location for your storage needs.
Super clean and exceptional customer service.
I was at first apprehensive regarding the storage of items that are near and dear to me but after the tour and the wonderful professionalism exhibited to a storage rookie such as myself, I felt this was definitely the right decision! The manager is extraordinarily knowledgeable and insightful to the needs of potential customers! Its nice to know throughout the chaos and confusion of these days, your valuables are safe and sound!
Wonderful facility, caring professional staff, and the safety & security (peace of mind) you are looking for in a storage unit. Highly recommended
Bryon was excellent answered all our questions and really made everything easy for us thank you
This is my first experience with a storage unit and it could not have been smoother. I’ve now been there about a dozen times and each interaction I have with the staff has been fantastic. They are super friendly, efficient, and communicative. The facility itself is very clean with an abundance of handcarts that have allowed me to move lots of furniture in on my own. They also sell packing materials (tape, boxes, furniture pads, etc.) at a very reasonable price. Super glad I picked this location. My only wish is that they were open on Sunday even with limited hours, but it’s not a big deal.
Byron is great help, helped me get everything in storage. Best Customer service I could ask for, and also great prices
Staff are very friendly and helpful. I highly recommend this facility!
Very clean and managed by friendly, professional staff. So easy to get set up and close out as well. Glad I chose this location!
Super helpful staff. Answered all my questions in a clear, straightforward manner. Thanks
Byron was extremely helpful and professional. Pleasure to work with.
This extra space storage location is very convenient. It has big parking lot that you can pull in right at the door for loading and unloading. It has 2 elevators and climate controlled. Highly recommended. Look for web specials to sweeten the deal.
Bayron is the absolute best. So happy nto have had such a wonderful experience. Highly recommend for all your storage needs!!
Thanks to Andrew and Bayron for the best customer service 🤗
Joe was great. Answered all my questions and got me set up with a unit. In and out with no hassle. Very personable.
Great experience staff are very efficient and reliable store manager was very helpful would recommend to rent a unit here
Great service and Bayron really took care of me🙌🏻
Joe Kendall and Andrew were a delight. They helped me get into my storage unit after I wasn’t able to open it.Helped me purchased a new lock, sort out how to use the new lock and were so helpful throughout the process.Truly a nice and attentive group at this storage unit!
The reason this place has 5 stars is because they trade you a free lock for a good review at the time of sale. In reality, they increase the monthly price by $20-$30 every six months and there is nothing you can do about it (they make you sign XYZ releasing them of fault). We started at an okay price... now paying $60 more 1 year later. Happened to me, it’ll happen to you!
Easy access and great location. Well staffed with pleasant people.
Amazing people, great location
My dealings with Bayron have always been professional and curtious. He is well spoken and knowledgeable.
I loved it! Excellent staff and even better service!
Nicole was very helpful. She addressed my concerns professionally and politely. I would recommend extra space storage to family and friends anytime
The customer service is great! Thanks Bayron for all your help!
Great service. Very quick and prompt to get me set up with my unit. Very happy with everything
Bayron is the man! I needed help, and he was there for me.Very kind, knowledgeable and helpful.I’m definitely going to recommend to others.Thank you Bayron!
The manager Bayrun was awesome. Got me just what I needed for my storage needs!
I came to River Edge location and Bayron was absolutely awesome. Very helpful, customer service was top notch. I highly recommend Extraspace Storage. They got everything you need. If you are in the Riveredge area Run, Don’t Walk, to see Bayron. You’ll be in good hands. You won’t regret it.
Joseph was really helpful and understanding as I had to move out-of-state and couldnt come inmediatetly to set up the storage.
The best place to go for storage the manager is a great person to do business with and helps with any questions I had
Friendly helpful staff, clean facility. Great location.
Joe was awesome with helping me today! Such attention to detail. Friendly service. Always has clients best interest at heart.Thank you soooooo much!
Bayron was extremely helpful and let us know everything we needed to know about the units. We signed up the same day!
Great salesman ship and great customer service plus the units are spacious check it out
Bayron was extremely helpful and knowledgeable with all my storage needs. I am so happy and appreciative using Extra Space Storage in River Edge. 10/10 - thank you Bayron and team !
Clean, convenient, and excellent customer service from Andrew.
Answered all my questions. Very polite and helpful! Good price after looking around
Andrew was wonderful when we came in to finalize our reservation. It was the end of the day but he was willing to do whatever he could to make the process easy for us.When it came to moving everything into the unit we rented, we realized that the 10 x 15 was not big enough, the young lady (who was there the next day - sorry we dont remember her name) was also extremely helpful. She searched for a larger unit but, alas, nothing was available. So she found one near the one we had which made it easy for us to load both.Of the research we did, your storage facility proved to be the best choice, both in the facility itself and the excellent customer service.
The progress of renting a unit was simple and efficient. The staff was awesome even though I couldn’t make it to the site for a couple days. They follow up with until I came in to completed the paper. Joe and Andrew really hooked me up. So far so great!!
Great service. They treated me like a king
Great experience saved us money! Joseph was a great help
Bayron is the man. Thank you for helping me get moved in!
The staff at this location are extremely friendly and helpful. I rented a unit here for about 2 years and experienced zero problems. It can be a little expensive though.