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Dixons Appliance Store
SE, 116 GA-138, Riverdale, GA 30274, United States
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Dixons Appliance Store
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Review №1

This is solely my opinion and what I experienced at this business. I went in requesting a belt for an older model dryer (Kenmore 70 series). The young man comes back and says the belt is $20 cash. I inquired if he had no way to take my debit card or if I could Zelle the payment. He stated anything under $50 had to be cash. This sounded very unusual and suspicious to me. I left and went to my bank’s ATM to get cash and then thought to check other locations. I called two other locations and the belt’s price was right at $10. I felt like the young man wanted cash so he could pocket $10. I did call him to let him know I would not be purchasing the belt from Dixon’s and located it for $9.95. Now, my only question is: Did he jack the price up because I am a black female? My black brothers and sisters please beware.

De
Review №2

Me and my significant other bought a Samsung washer and dryer set from Dixons and I cant get over how beautiful they are! I highly recommend this place, not only for the great appliances, but the prices are even better!

MI
Review №3

Mike, was very knowledgeable and willing to share that knowledge, with the risk of not getting the sale. Because of such integrity and professionalism, I wanted to buy the washer and dryer set even though he assured me I didn’t need one. Now I just want a new set anyhow. He had a real genuine heart, I appreciated.

Jo
Review №4

Great customer service!!! This is the only place that I purchase my appliances from. They are always willing to help you even if they dont have what you need. They will point you in the right direction.

st
Review №5

Awesome people n got any part you need... My girlfriends mom Connie and trammel kids grew up with the dixions they always have help us out on everything weve needed... Thank yall for service for so many years...

Da
Review №6

These guys got some good stuff,my dryer is running nice and hot,Thanks guys and gals!😊,Ill have to stop in for a good refrigerator next time.

ta
Review №7

Very personable and knowledgeable. I purchased a washer and dryer years ago and they are still in good shape. When I moved I went back to ask a few questions about installing at my new place and they were very helpful.

Di
Review №8

Ive been doing business with Dixons Appliance for a number of years. They wont sell you what you dont need. Friendly customer service, very knowledgeable & willing to help you to get what you need. Not in the business to get rich off of the customer but to provide GREAT service so that you will be a return customer. I definitely will recommend them to my friends..

IS
Review №9

My husband and I like the owners, they we’re very nice. I bought a washer, dryer, and a stove . That was 7 months ago. The appliances work very good, and if anything is wrong they come out right away to take care of it. I recommend them to my friends. Good used appliances is hard to find.

Jo
Review №10

I bought a used appliance from this place in July 2009 and It still works fine. Great people with great customer service.Just yesterday I needed to fix two broken tubes on my washer. I contacted Billy, the owner, and he gave me the two tubes for free.What a great place to buy used appliances. Their prices are also exceptionally reasonable. You cant go wrong buying a used washer, dryer, or refrigerator from Dixons Appliances. Customer satisfaction is their mantra. Buy from Dixon Appliances and have your peace of mind. Youll say I told you so.

La
Review №11

Got great fridge for awesome price i love it

Me
Review №12

Heres where youll find the most down to earth people and they treat you just like family. I highly recommend them by far. Fast, friendly, and very affordable. Thank you again for all your time, and Have a Great Day on Purpose..

Lo
Review №13

I am so very please with my new washer and dryer I purchase from here. The customer service from the sales to the delivery and set up was fabulous. I would highly recommend purchasing appliances from here and I will definitely be a long time customer. They are fabulous. Love you guys. Thank you.

Ja
Review №14

I dont recommend this place for anything. Dixon Computers is housed inside, & is the reason for my review. Telling me I sabotaged a computer its insulting, and infuriating. Trying to convince me that model computer is normal to have the screen flickering and not working is absurd, and ignorant. My mistake was not spending a few dollars more and getting one brand new. Go there if you want to waste your money.I was told no cash refunds after I spend my money. Very poor business.

Ke
Review №15

I didnt purchase anything but the lady in there was so helpful and honest she was a pure pleasure!

De
Review №16

They normally have what we need for a good price

De
Review №17

I brought my Apple computer to Jeff Dixon, since the Apple store in Peachtree City was unable to fix it. In fact, they unsuccessfully tried to restore the computer, and subsequently lost 8 years of data, including precious pictures of my four children. The manager told me there was nothing they could do to help. I was devastated, and knew I would never step foot in that store again. The computer sat useless on my desk for the last 3 years. Before I disposed of it, I found Dixon Appliances and asked Jeff if he could possibly retrieve lost data and bring my pictures back. To my surprise, he assured me that he absolutely could!!! In the next 24 hours, he called us at home over the weekend to tell us that he was able to retrieve all the data that was lost!!!!! Jeff went above and beyond. It was so refreshing to have someone helping us who actually cared, and was as happy as we were to get 8 years of memories back. Jeff not only retrieved the data, but created a new operating system that is even faster than before. He spent many hours finding my lost documents and photos, and for that, I am incredibly grateful. His service, professionalism, and concern for the customer was EXCEPTIONAL!!! Thank you once again, Jeff!!! We will definitely be back again soon!!!!

Ad
Review №18

I went to the store and purchase a refrigerator and the delivery. After which I purchased a computer and had my Apple Mac Pro repaired by Jeff who saved me a lot of money. my computer works better now than it did when I first purchased it! After such a present experience I will always return to Dixon because you just can’t fine that excellence customer service any more.

Ma
Review №19

My family & I have bought appliances from Dixons for over 10 years & have never been disappointed. They have very high quality used appliances & always stand faithfully behind their products. I appreciate Mike for always going above & beyond to make sure that youre satisfied & understand how to care for your appliances for longevity. Thanks to Mr. Billy & Mike for outstanding customer service. I wouldnt trust anyone else to purchase used appliances or to repair them. Even after warranty their prices to repair are unbeatable & always fair. Thanks again & wishing you greater success!!

Ma
Review №20

Ive been at Dixie Appliance once before have great washer and dryer go by and check them out

Ka
Review №21

Best used appliance store! Very helpful. Great prices.

Cl
Review №22

Customer service was good, some of their appliances look good like they would work for a while, but they don’t. I purchase a dryer trying to save money (250.00) but the dryer stop getting hot get a few days after the warranty. Had expired, I will not purchase from them again. I will save to purchase NEW appliances from now on!!!

Re
Review №23

Great experience all 3 times I patronized them. Awesome Mom and Pop Store.

Me
Review №24

I purchased a portable air conditioning unit from Dixon due to a ad that I saw on Craigslist. Now I have to say he went out his way for me because my AC unit went out and it was very hot in my house. The store was closed and he opened up the doors for me after hours to come in and purchase the unit. I was so happy and I received a great price for the item. I also saw a front loading washing machine and dryer set for $600.00 total. That will be my next purchase. Thank you so much Dixon Appliance for the great customer service we will do more business together.

Si
Review №25

Been using their appliances for 10 years. Great customer service. Dependable reconditioned appliances.

T
Review №26

The young man helped me out greatly with my laptop. I thought it needed repairing when all i needed was a cord. He was very nice & knowledgeable. I was very pleased. This was around 2 years ago & the cord I purchased is still working.

Sa
Review №27

Jeff was amazing in his knowledge and individual care. He literately was by far the best computer engineer with the customer service skills to match that I have met yet!

Do
Review №28

Great customer service, I will always use them for all my service needs. Great friendly people and reasonable prices...

st
Review №29

Amazing place......the guys are really nice...i purchased a washer and dryer gently used at great price

Ja
Review №30

Whew!! Not a lot of choices the Southside for Apple repair. Found a OEM replacement higher watt chargerand Jeff did a free diagnostic on it.. No viruses found! My computer is charging again!! Yes my MacBook (and subsequent project) gets to live to see another day.. plus he put on new rubber feet on the bottom and replaced about 5 missing screws for me, no charge. Will recommend and visit again.

Do
Review №31

Enjoyed the experience there. Jeff is a really nice guy

Ar
Review №32

Nice friendly reasonable negotiable pricing I enjoy speaking with Miss Dixon she was the best thank you so much for my washing machine and my upright freezer

Mi
Review №33

Great people. Good selection of stoves, refrigerators, washers and dryers.

Ta
Review №34

I was mislead and defrauded by organization. I even got in writing a promise that the organization that they said they would honor. Now the owners will not honor or call back. When I called to talk about the issue they hung up on me.If something seems to good to be true, you are probably being scammed. Passing on my complaint to better business bureau.

Ro
Review №35

Very Popular mom And Pop Washer and Dryer and Appliance Spot .. in jonesboro, Ga

Ma
Review №36

THESE GUYS ARE AWSOME!!! DO AMAZING WORK. THEY ARE PROFESSIONAL AND COURTIOUS. THEIR PRICING IS SUPER FAIR!!THEY FIXED MY HP NO PROBLEM (needed a new fan) THEY KEPT IN TOUCH DURING THE PROCESS AND RETURNED MY CALLS. THEY HAVE EVERY THING YOU NEED IN STORE AS FAR AS SPARE PARTS. NEW CHARGING CABLES AND BATTERIES etc. IM PROUD TO SAY WILL BE A REPEAT CUSTOMER THEY TOOK GOOD CARE OF ME ALL THE WAY THROUGHS!! SOAGAIN THANKS JEFF!!! THANKS TO YOUR TEAM!!! I APPRECIATE YOU ALL AND IF YOUR READING THIS AND NEED A RELIABLE AND TRUSTWORTHY GEEK THESE GUYS ARE WORTH THE DRIVE AND MONEY!!!!!!!!!!!!!!!!!!!

JE
Review №37

They did not deliver as scheduled. They did not call as a courtesy to say they were not coming. When I mentioned about the courtesy call Billy said they dont do courtesy calls. Might I add the refrigerator died not even 3wks later.. Buyers Beware.

Ho
Review №38

This business is reliable, friendly, provide quick service. Check it out highly recommended.

Ne
Review №39

Professional and affordable appliances.Will definitely shop again.

Do
Review №40

Ive purchased a few laptop chargers from here, they offer a variety of computer components. If youre looking for laptops or parts, you should look here.

ke
Review №41

Had everything I needed. Customer Service was awesome. Will be returning very soon.

Un
Review №42

Jeff was a big help. Went in there with my mac and he diagnosed it an told me everything that was wrong with it in about 1/10 the time it takes the apple store. PLUS he actually told me the problem.

La
Review №43

Nice kind ppl & fair prices. Will be back

Sa
Review №44

Dixons computer Take your computer they will fix it. Nice doing Business with you Guys

Co
Review №45

THE CUSTOMER SERVICE SUCKS AND THEY ARE RACIST. VERY DISRESPECTFUL AND LACK COMMON SENSE. NEVER OPEN ON TIME AND ARE IN THE BUSINESS OF TAKING YOUR MONEY ONLY. I LIVE LESS THAN A MILE AND THEY CHARGED $40 TRIP CHARGE...GAS TODAY IS $1.75. ABSOLUTELY HAVE THE WORST ATTITUDES!!!!!! NEEDLESS TO SAY I AM NOW STUCK STILL WITH AN APPLIANCE THAT DOES NOT WORK. IF YOU LIKE TO BE RIPPED OFF THIS IS THE PLACE TO GET THAT KIND OF SERVICE. SADLY ALL THE EMPLOYEES AND OWNER LACK KNOWLEDGE OF BUILDING A QUALITY COMPANY THAT PROVIDES EXCELLENT SERVICE. THEY DONT EVEN HAVE COMPUTER TO TRACK SERVICES RENDERED...ITS 2016!!! THEY WORK DEALS WITH WHITE PEOPLE ONLY!!!

Mi
Review №46

Great customer service and fast turnaround!!! We be doing business with you guys again soon!!

Bi
Review №47

They are a ripoff. Sell old used stuff for market prices. When appliances dont work they dont care. Bought a fridge that broke in a week and they wouldnt fix or replace.

Mi
Review №48

Cool place people are really nice

ru
Review №49

Mike fixes computers and laptops here! He did awesome getting my pictures off my old broken CPU

El
Review №50

Small and cramped floor spacing. Display of product unsightly.

Au
Review №51

Mike was my associate and let me tell you he went out of his way to help me. Thought i needed a washer but with his help fixed my washer for 40 dollars and works like a champ. Yall check him out

Sh
Review №52

Very informative and professional.

Ky
Review №53

To high and a lot of their appliances no good

Ch
Review №54

I bought my washer dryer set 8 years ago for $300...and my dryer just went out recently. I almost feel guilty about wanting new.. because i got more than my moneys worth from my Dixon appliances.

La
Review №55

Good people

A
Review №56

Awesome

Sh
Review №57

😛😕

Information
8 Photos
57 Comments
4.3 Rating
  • Address:SE, 116 GA-138, Riverdale, GA 30274, United States
  • Site:https://dixons-appliance-store.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 770-477-8191
Categories
  • Appliance store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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