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FedEx Ship Center
7840 Central Industrial Dr, Riviera Beach, FL 33404, United States
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FedEx Ship Center
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Review №1

Let’s try our best not to run over the grass. Per the picture, the driver can easily go straight back. I’ve changed this sprinkler a few times, finally put a camera and there you go. Can’t blame this driver for the whole time the sprinkler broke, just happened to be the first catch. Camera was up last week. Just care that’s all, it’s not the North anymore where it snows and doesn’t matter with the grass. It does around here. Just care, all I ask.

Ja
Review №2

I frequently have to ship stuff via Fed Ex and this is my preferred Fed Ex facility. The staff is efficient, friendly, and always quick with a joke.Since I visit so often, that 20 TV from the 2000s... Has GOT to go! Please upgrade your TV your customers would really appreciate it.

Ve
Review №3

Quick drop off and free envelope supplies available

Ga
Review №4

I visit this location from time to time when I’m in the area. Your Palm Beach Lakes Blvd location has a self service drop box that and I don’t understand why your location doesn’t. You had 1 employee helping a customer for 20 min while 3 other customers in line were increasingly getting upset. It will save your employees and your customers time and frustration. Bring a self service box to this location ASAP! Thanks

Ch
Review №5

If you want drivers who do not try to actually deliver packages to you when they put attempted delivery on four packages of needed dog food that was already delayed by them. Then, a customer service who does not hold any of the drivers accountable for doing so. Mind you, signature not required, and we were home for over an hour before and up until the notification of reattempt. FedEx is a garbage company to use, and I will order from other places to avoid using them.

Ju
Review №6

I have had to stop using Fedex because of unreliable delivery service. The deal breaker was when they had a weather delay in Palm Beach because of hurricane weather and there were no hurricanes in the Atlantic at the time. They had great service for years, but no more....

Ma
Review №7

Dropped of a package. Didnt have to wait.

C
Review №8

Great customer service. I will definitely go there again.

Mi
Review №9

Nothing special about the experience. I got what I needed done. Wasnt particularly pleasant or troublesome for that matter. I tried a little small talk to be friendly.

ru
Review №10

I would recommend this place to friends and family

R
Review №11

Constantly delivering my stuff to wrong addresses. Every driver I see in my area has the radio up blasting or headphones in their ears! Drivers need to turn the music off so they can focus on the task at hand and actually read the address printed on the label to ensure the packages are delivered to the proper address.

De
Review №12

The employees at the FedEx office is always polite and helpful, they go beyond their duty.

fr
Review №13

Very nice people. Good prices..

Da
Review №14

The lady at the front counter needed help! Do better FedEx for your customers and employees. Everyone is doing business by mail or internet in 2020! One customer service worker at the counter is unacceptable!

Le
Review №15

We love this location! FEDEX has been our courier of choice for a long time. The crew at this Riviera Beach Ship center location always very helpful, courteous and professional. Thank you guys!!!!

Ga
Review №16

Helpful staff

Ju
Review №17

I just prefer going to FedEx direct then their office shops... this location is convenient for my needs.

La
Review №18

Deliver your package on time in very nice people

Ag
Review №19

It took me 2 trips to get my package as I was told the first time it will be redelivered. It wasnt so I had to make another trip. After waiting for almost 20mins they told me it will take an hour to pull the package of the track. I had to ask for a supervisor and finally after about 45mins total I got my package. Everyone moves at such slow pace there as if they are lethargic!

Ma
Review №20

The lady behind the desk wasnt knowledgeable about the computer that she was using FedEx needs to train their people better

Ly
Review №21

Absolutely disgusting to their customers. i’ve been waiting for a package for a week now and apparently they’ve missed me even though i’ve been home every individual time a “delivery attempt” was made. i have made attempts to pick up my package other places and the did not send the packages to the pick up locations. i work crazy hours and don’t get the opportunity to do things between 9-5. if this wasn’t a huge cooperation being funded, i would definitely want fed ex to not exist anymore

De
Review №22

Awful customer service and lines here! Everytime I come here no matter what’s needed I wait for 30 minutes or more to pick up a package. FedEx sucks!! Ups gets you in and out and has more than 2 people working there.

Ta
Review №23

Very helpful!

Ma
Review №24

Ez to get too. Nice and quick service.

Sc
Review №25

Always helpful and nice inside.

An
Review №26

I drop Fed Ex packages for my business on daily basis. I always obtain a receipt which requires me to physically go into the store. This is one of my favorite locations. They ALWAYS have supplies readily accessible. Knowledgable staff and efficient staff.

Ro
Review №27

Very well customer service

ma
Review №28

Line was very long. Set up is super easy to use. Walk in and put your label on and get a box and walk back outside to mail it. Ill definitely be using this location more often. Very convenient

Tr
Review №29

Fast, friendly service from Tony.

Ch
Review №30

The lady behind the desk was so nice. You will have a pleasurable shipping experience.

Ya
Review №31

Almost good

Ro
Review №32

Good service

Do
Review №33

Dropped of a package with no hassle. Simple and nice workers. Also props for this location for looking like a mini airport feel and look lol.

YD
Review №34

My urgent problem has been solved so this place deserves 5 stars. I like Fedex but they are very very expensive!

De
Review №35

I called in the morning to question a flat package that was set up for overnight delivery and did not arrive to my knowledge. The gentleman on the phone we curteous, respectful and took the time to look up the correct information. I arrived for pick up 20 minutes prior to closing and again, I found the employee to be extremely helpful and remained this way even though he was not given like treatment from other impatient customers. I substantiate the agent was respectful, knowledgeable and aware of the customers needs he was helping at the time and the ones waiting. Smooth, and enjoyable experience that had potential to be tense. Thank you to the agent that helped me

Fi
Review №36

Convenient location from my job and very good customer service. She was smiling and cracking jokes. I had fun while dropping off my package.

Na
Review №37

I had an employee, Paula, call me to let me know my package was there. She was extremely rude and unhelpful. She had an attitude when I asked questions and she didn’t have to give me a number to call back. She made me feel like she could careless about her job. HIGHLY UNSATISFIED

An
Review №38

FedEx driver Backed into my girlfriend and our dog hitting the dog in our parking lot while he was backing up on the opposite side of the road when we told him to stop many times he kept coming and then he said he saw us but he got us still hitting our dog he took off flicking us off I took picture of him flicking us off and license plate I called all morning to put a complaint in ..they keep moving my call to different extensions over and over . I don’t want that driver on my property

Li
Review №39

Very convenient!

ON
Review №40

Very poor customer service, very rude staff sign Clearly says pick up only . I stand there this white older woman, tells me that the other guy is in the and he’ll be right ... which an fact that the person who was in the back was a she ... and that they are going on a first come first serve... so I said, why didn’t you tell me that, she says well ... WHAT EVER..... I’m like what ever what if you had told me that I would have stayed standing behind the person I was standing behind because the clearly says “PICK UP ONLY “ then she state it again “WHAT EVER “This lady wouldn’t give me her nameSo I couldn’t add it in with this review....I’m standing here right now writing this review the time is 9:34 am Thursday December 5th

R.
Review №41

I get some deliveries fed ex. But UPS is much better.

Do
Review №42

Very poor service. The staff wouldnt even help an elderly customer take her large package to her car, so I helped her myself. Then to put the icing on the cake, they couldnt get any of my credit cards to work with there machine. Thankfully the Chick-fil-A down the road had no problem getting the cards to work and I was able to relax over a milkshake.

Mi
Review №43

Package going to New Zealand and I was expecting a problem of some sort. Nope, the young lady took my required documents, stuffed them in one of those clear pouches and attached it to the box and said you are done. That was easy

sa
Review №44

I love how whole foods are getting their stuff on Amazon because they the make shopping experience so easy and pleasent

ka
Review №45

Don’t even waste a drive over here.Super unhelpful. Not sure why any companies make you return things through them; use UPS or the United States post office.

Ca
Review №46

Fast service priced a little high

Ch
Review №47

Im a MOBILE NOTARY and I frequent this store Daily.... Friendly helpful staff anytime/everytime Ive needed it! Thank you!!! 🤘🤘🤘🤘🤘

Ro
Review №48

Out of the way location but great staff who get what you need done quickly ...

Kr
Review №49

They apparently dont do ground service at this location and the only way I found out is because my package status had not updated in days. When I called to find out where my package is, they said that location doesnt do ground so we are going to investigate where it went. You would think when they guy scanned my package he would have said sorry miss, we dont do ground. But no, he said youre all set and now I have lost 6 days out of my 30 to return and I have no idea where my package is. My business will never use FedEx again.

De
Review №50

I had to ship home an oversized piece of luggage and they took care of everything. Cost 65.00 instead of the airline charge of $250.00. great service great deal.

He
Review №51

Very hard to find this location. Always have had an extended wait for services.

ln
Review №52

Too awesome! So I just got a package from Fed-Ex. I never answer the door when they come because I know they will just leave the package plus my dogs are crazy and try to bolt out the door and the said Fed-Ex/mailman/Ups person will often see their life flash before them when these two large dogs come bolting out after them in their crazy the mailman is evil barks and carry ons...Anyhow. I waited for fed ex to be well out of the vicinity to open my door and collect my new book. WELL..... Right there, resting on top of my package, was 2 large milk bones for my crazy pups!! How frickin cool is that. Thanks Fed Ex driver whom ever you are!

ju
Review №53

Very Bad service.

Co
Review №54

A little hiden but great service once u find the location

Sa
Review №55

I am writing about it because it happens every time. The Fedex delivery person doesnt leave any notice that he was at the location (I have a business location). I find out that the package was shipped long time ago from the senders (frustrated senders at that time). There needs to be done something about it, because the recipient needs to know he has a package to pick up! It seems the driver just drives by, sees the closed door and never bothers to actually stop by and leave a notice.

19
Review №56

FEDEX Priority is a joke. The drivers used to deliver the Priority items are in such a hurry that they dont even knock on the door. They just leave a card which defeats the purpose of having the item delivered priority when you have to go pick it up. I never use FEDEX, but unfortunately sometimes they ship items to me via FEDEX and I have to suffer the consequences.

Ju
Review №57

I’m there every day nice place

Zq
Review №58

Efficient but customer service needs working on.

Ra
Review №59

(THEY OPEN & STEAL PACKAGES) I went to this location to up my package which felt kind of light, soon as I looked at it I noticed that they put clear tape at the opening of the package. I opened up my new phone box from At& T just to find out someone at FedEx stole the phone & taped it back closed!

Pe
Review №60

Very nice people that work there and fast service

Am
Review №61

They need more help behind the desk!

Lo
Review №62

The front desk person seemed like I was putting her out just by being there I did ask her a couple of questions she got irritated so I took my business elsewhere

Do
Review №63

Bit hard to find but quick service.

Ti
Review №64

Seems like EVERY SINGLE TIME I come to this location, they can’t do anything. Can’t find international postal codes, can’t access corporate accounts, can’t perform services that other branches provide. Waste of time coming to this location.

Sc
Review №65

Easy, in and out service and super nice people.

De
Review №66

Need more than one person at the counter after 5 pm

ti
Review №67

They always screw up my packages. For the last 2 years ive delt with this and now im done with them. Ordering from amazon only to make SURE i get UPS.incompetent people

Ma
Review №68

Theyre always easy to deal with and helpful

Ni
Review №69

This place refused to give package even though we arrived before closing time.

Xa
Review №70

Customer service was incredible.

Di
Review №71

Great Customer Service

Jo
Review №72

Leave notes instead of getting out of their truck. Absolutely suck!!!!

Vi
Review №73

They need help

Ke
Review №74

Just a little wait, but over all. Good experience.

Kr
Review №75

It wasnt so bad this visit

Am
Review №76

The staff has always been helpful, and patient.

A
Review №77

Someone stole a package and forged my signature. I wasnt even in town for the alleged delivery. I suspect either internal theft at Fed Ex or at least, gross incompetence for giving the package to someone without proper ID. Either way, pretty bad. Navigating the online system to even begin to do anything about this is burdensome to say the least. I will notify the police of a theft, they can decide what to do.

Wi
Review №78

Friendly service with a smile.. Even at 2am in the morning.

ja
Review №79

This is stupid Service and unprofessional Customer Service, unprofessional Home Delivery System. Don’t use them.

Ch
Review №80

This guy is a pro

Ja
Review №81

Didnt bother to even knock, requiring a pick up in an out-of-the-way shopping center. Terrible service.

Jo
Review №82

Employee was helpful and easy. Clean location and no issues at all.

Vi
Review №83

Nice work and fastest service ever

Fi
Review №84

Almost always seems to be a line here, even if theres just 1 or 2 people ahead of you expect your visit to take 10+ minutes.

Jo
Review №85

I was helped by this lady there she was not helpful. She looked like she hated the place

Br
Review №86

Taken care of right away and the package arrived early

Sh
Review №87

Quick and friendly service for my first visit

Da
Review №88

Great service, great staff.

St
Review №89

They are open until 5 pm.

St
Review №90

Helpful staff and convenient pkace

Lo
Review №91

Extremely long wait, they only had one person at the counter and the line was over 10 people long

Ke
Review №92

Short lines and good customer service

Ro
Review №93

Worst service ever. Will never ship FEDEX ever again. Driver stole our package. Never left a notice nothing.Never again

Ca
Review №94

Much better than USPS

Na
Review №95

The customer service was poor

Me
Review №96

Gets my things where they need to be.

Ti
Review №97

Had to go there to pick up our packages that they didnt bring to us

Wi
Review №98

Great people very helpful

Ma
Review №99

Hard to locate even with directions!!

Ru
Review №100

Excellent Service ⭐⭐⭐⭐⭐

Information
17 Photos
100 Comments
3.7 Rating
  • Address:7840 Central Industrial Dr, Riviera Beach, FL 33404, United States
  • Site:https://local.fedex.com/en-us/fl/riviera-beach/pbia/?cmp=LOC-1001545-3-2-971-1110000-US-US-EN-GPLDROPOFFBOXES
  • Phone:+1 800-463-3339
Categories
  • Shipping and mailing service
  • Logistics service
  • Mailing service
  • Packaging supply store
  • Shipping company
  • Shipping service
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:10AM–2PM
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