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Allen Air Conditioning
104 W James St, Rockport, TX 78382, United States
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Allen Air Conditioning
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He
Review №1

Rick installed our HVAC system 6 years ago, including a 10 year parts warranty. We recently had a problem with the outside AC unit, and after calling him a tech was available to us the next morning, even though it was a holiday. Parts were not available until following day and then the repair turned out to be more complicated than expected. The technician stayed late and finished the job so we could have air conditioning that night! This was all done at an exceptionally fair price, we greatly appreciate the excellent customer service!

An
Review №2

The rates that they quoted me and the rates that they wanted to charge me were of thousands of dollars more. That is very unfair. Stay away from them.

Et
Review №3

I have called twice over the past month to schedule service and have yet to receive a return phone call. My neighbor highly recommended this company and said most of our neighbors use them. I am new to the area and simply wanted to get preventative maintenance done to my AC before summer. The phone number on the website and given to me by my neighbor goes straight to Ricks cell phone. I am not sure why they wont return my call but good thing its not an emergency!!!

Mi
Review №4

We had a problem with our heat not coming on. Rick quickly diagnosed that it wasn’t the heater, but a setting on the thermostat that had been accidentally changed by us. He fixed it and did not charge us. We had used the previously when our ac was out due to a rusted out part on the compressor. They were quick and very reasonable. I highly recommend!

Cl
Review №5

I called Allen AC to check out my heater a day before a major front was going to hit. Thomas was at my house 30 minutes later and was able to find the issue and fix it. Super happy with their quick response and good workmanship. Will definitely be calling them 1st for any future AC/ Heating work.

Ak
Review №6

They came out to service my air conditioner and their service is horrible do not use them.

Vi
Review №7

When Allens Air-conditioning says,  can rest assured that your family will be well taken care of in all areas of your service. THEY DID. Started off Carlos who provided excellent advice on which A/C Units were suitable for us. He was very knowledgeable and was at our house within minutes after contacting the company. Then there was Thomas and David who were the experience installation team who did an excellent job in installing. Fantastic service all around. Followed by Victor and John who were also super friendly. The team made sure everything was clean, and left no mess at all. I have found them reliable, friendly, and efficient. It takes a good team to make a business great and i totally recommend them to anyone who is having problems with their AC no matter how big or small it will be taken care of. Thank you Rick for the quick actions and excellent service by you and your team.

Ci
Review №8

Thomas was prompt, knowledgeable and efficient! Had unit running in less than 10 minutes. 🤗

Sc
Review №9

Always call them first. I bought a house in Corpus 12 years ago, and was referred to them early on and they are outstanding. They have replaced an unit for me (at a great value) and theyve helped me a couple of times since with minor warranty repairs. Very impressive. Easy to deal with and they never sell me anything I dont need. Sean and Rick are super cool people too.

De
Review №10

I was using a competitor, I will Never make this mistake again. Shawn from Allen came out he was Extremely concerned about my being comfortable in my home. He went above above and beyond just doing service. I would highly recommend this company to anyone looking for an air conditioning company. They do both residential and commercial and the value of their services and professionalism is extreme . Thank you so much for your help Shawn

Br
Review №11

Rick James and his team did a great job installing a new HVAC system and replacing some of our duct work. They were courteous and professional. We were away during the installation of the new system and Rick sent us photos and status reports through out the day. They sell one of the best systems in the market at a great price.

Th
Review №12

David was right on time and addressed all of our concerns. They’re friendly and very efficient, taking care of all our HV/AC needs. Rockport is lucky to have a service company like Allen HV/AC.

Ja
Review №13

We own a home in Rockport and visited yesterday. On arrival we found our AC unit leaking because it was clogged. We called Allen Air Conditioning and they came over within an hour. Rick, the service tech, was very professional and did the repair very quickly. He was thorough and checked the freon levels just to make sure. Overall I was EXTREMELY happy with the service, the time frame and the professionalism. To top it off the repair cost much less than I anticipated. I would HIGHLY recommend Allen Air Conditioning for all your HVAC needs.

Ch
Review №14

Ive been using Allen Air Conditioning for several years, after they were recommended by a couple of folks I trust. They go over your options and there is no hard sell. They respond promptly when you leave a message. They are there when they say theyll be there. Great company.

Ka
Review №15

Rick and his crew are professional, friendly, and great communicators. They have installed a new outside air conditioning unit for me, fixed my inside unit, and have always responded very quickly when I have an issue. It’s usually done within an hour or two depending on their other service calls. I would not hesitate to recommend them to anyone.

Th
Review №16

Have been doing business with Rick at Allen Air Conditioning for a few years now. They have serviced, repaired, and installed new systems at our properties. They have always been courteous, professional, and reasonably priced. Will continue to work with Allen Air Conditioning and hope you do too.

Li
Review №17

Senior technician Thomas Kennedy and trainee, Carlos Cantu, were thorough, punctual and professional. They are, by far, the best heating & air conditioning guys Ive ever had for service! I will be using Allen Air Conditioning always. Thanks so much.

Ni
Review №18

Had a great experience with them, same day fix on our AC system which had failed.Very nice and knowledgable technicians. Highly recommend.

Ni
Review №19

Left message but no return call

Je
Review №20

Rick James and Thomas Kennedy came out to the house after our AC took a dive. They can out that day and fixed the problem and came out the next day and put in a new system. They were done in 2 hours and the work was great. They also cleaned up as if they were not here. These guys where GREAT. Thank you.

Th
Review №21

Great Saturday A/C repair service from David. Quick, professional, competent and really friendly. Could not have had a better experience!

Ka
Review №22

Thanks once again,Thomas!! We appreciate your responsiveness, professionalism, and quality! Great to do business with you.

Ta
Review №23

Very impressed. Prompt service, fair prices, friendly and excellent to work with. I would definitely recommend.

Da
Review №24

Rick and his crews are GREAT! They have done work for us on our properties (personal and rentals) and have always been very responsive and professional. Once again Thanks for a quick response and repair.

Do
Review №25

Our ac stopped working yesterday with a heat index of 102, called Allen AC and with in 20 minutes they had service guys here and got us going. My wife and I are elderly and handicapped, we wouldnt have made it through the day. Thank you so much

Ke
Review №26

Called allen hvac about fan on my ac running all the time. They showed up to diagnose the problem within an hour of my call. They diagnosed the problem ordered parts and were back later the same day to fix the problem. They found another issue after the initial fix and stayed well into the evening to get the job done. Very impressed with the two technicians and the owner who showed up to help. Great job guys. Thank you very much. Don’t hesitate to call these guys.

Ma
Review №27

Last call we made was to Rick for an estimate on a remodel and much needed laundry vending equipment for our newly purchased rv park and outdated laundromat. Allen Air Conditioning had the best rate and was eager to do the project. The project entailed new coin operated laundry equipment, air conditioning and remodel of our old laundry facility. They completed the project on time and on budget. We had no issues with rate or crew productivity. The crew was on time, professional and the work quality and detail were outstanding. I highly recommend anyone who is needing laundry vending equipment, new air conditioning or remodeling to give Rick and his crew a call.

Ch
Review №28

First call to Allen A/C after 26 years with another local company. Great service. Allen is our new air conditioning service.

Ma
Review №29

Highly Recommended. Friendly Fast And Knowledgable! Most Importantly Fair And Reasonable For work Performed. Thank YouThomas And Shawn.

Vi
Review №30

After a miserable night in the heat, because by the time I got off work and realized there was a problem with our air conditioner it was too late to get anybody over to look at it...I called Allen air conditioning. I was told on the phone that they could have someone over in about 30 minutes, but it was only about 15! Thomas and his trainee asked me a few questions, and seemed to know right away what the trouble was. A capacitor was replaced, and they checked the pressure and freon in my system. Then they checked the filters, drain... pretty much a full system check and my A/C was up and running again. All of this cost me $127 which I consider very reasonable for the wonderful service and getting my A/C back so quickly.

Ta
Review №31

Allen a/c has very professional employs and very curtious and helpfull. If they dont answer on first call they will call you back promptly and make you there top priority.. Thanks for all yalls help

St
Review №32

Outstanding service-these guys are real pros!

GP
Review №33

These guys are the best!! We had an a/c emergency on a holiday weekend with a house full of guests- and they came right away!!Cant say enough good things about them!!

Ma
Review №34

Best AC Repair and Installation in Rockport, Aransas TX areas. Allen and guys are perfect for any small or large heating or cooling job. Fantastic work!!! Clean, affordable and on time. If you are looking for a reliably Air Conditioning company go with these guys.

Ch
Review №35

Great job by Sean. Quick and courteous.

Gl
Review №36

Allen is the best company to solve your A/C and electrical problems, HIGHLY RECOMMENDED, good and fast service, also professional and bilingual stuff.

Be
Review №37

They made 1 visit and did not make contact or schedule the repair

Information
100 Photos
37 Comments
4.8 Rating
  • Address:104 W James St, Rockport, TX 78382, United States
  • Site:https://allenairconditioningtex.com/
  • Phone:+1 361-463-6592
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Coin operated laundry equipment supplier
  • Electrical engineer
  • Electrician
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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