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Gem Graphics LLC
15209 Frederick Rd #201, Rockville, MD 20850, United States
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Gem Graphics LLC
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St
Review №1

This company knows what they are doing and they do it all! I got a great design for my food truck wrap, banner flags, yard signs, business cards, storefront signs, and now they are designing company shirts. I strongly recommend them for all your graphic needs.

Pa
Review №2

Monica and Gem Graphics are a life saver! Thank you Gem Graphics for assisting us in printing logos on our floatation jackets! Excellent service for the cost and very fast turn around. Thanks a lot for your help.

So
Review №3

Absolutely horrible experience. From beginning to end, high priced, no sense of customer care or satisfaction and most importantly rude behavior. I have paid them 300 dollars and got harassment and poor service. From beginning till end, they screwed up my order and didnt want to follow any instruction. When I went to pick up my order and told her my concerns and poor experience, she either blamed it on me or said It is not in my control, this happens. After I left, I got an email from her showing concern and offering free cards. Well thank you, I appreciate but no more business with you and I will not recommend anyone else also. 1 star for that.

Ro
Review №4

My company Kevco just had three brand new vehicles wrapped by GEM graphics and are very pleased with the turnout! The were quick, easy to work with and priced competitively. This is the facelift our vehicles needed to be seen on the road. Thank you!

Ai
Review №5

Fast service, friendly staff, great quality work, fast turnaround. We have used Gem Graphics for a number of years. They are always consistent with their service, product and delivery. I HIGHLY recommend this company.

Ad
Review №6

I couldn’t be happier. I’ve gotten my trucks lettered/ wrapped from other places in the past and the quality that I previously have gotten is night and day from these guys. I was so amazed at how perfect it turned out. Now it’s making me want to have them wrap all of our trucks. I sent some emails Sunday night to multiple companies. I was going to go with whoever contacted me first. Monica contacted me the next morning. I stopped by showed her the truck and she immediately gave me a price. She’s sketched up a design the next day and I got it Wrapped the same week. I can’t believe how easy of a transaction this wise and the quality is unbelievable. Highly recommend Gem Graphics.

Mi
Review №7

I ordered a pair of magnets for my business and Gem Graphics was fast,affordable and the quality was excellent. I truly recommend them

Ab
Review №8

I ordered 12 stickers in a rush and Gemgraphics was great amazing quality and super fast turn around. Thanks Steve

Ca
Review №9

Extremely grateful with Gem Graphics and the yard signs they made for our children in the Kindergarten 2020 Class! We looked at a few companies and ended up with Gemgraphics since they responded right away, were quick, and were so, so kind!! And the signs turned out beautiful! Parents and kids loved them!! They have a new customers with us for sure! Thank you Gem Graphics!

em
Review №10

The signs are beautiful and the customer service is excellent! I sent text and they spruced it up with some great graphics and nice fonts. Turnaround was quick and communication is great. Highly recommend!

Al
Review №11

I took my 5x 8 cargo trailer to Gem Graphics to install my logo and signs and they nailed, it came out really nice and very professional. Highly recommend Esteban - Owner and operator of Gem Graphics LLC for all your company graphics needs, T-shirts, flyers, postal cards, business cards, and signs.

Je
Review №12

We love gemgraphics, they’ve done tons of work at our Academy over the past several years. Esteban and his team are super professional on time and courteous. I highly recommend Gem Graphics for all your signage and graphics needs!

Cu
Review №13

Had an idea for a custom sign and Gem Graphics delivered. They advised me on using a different material that was less expensive and would give me the look I was after. Turn around time was super fast and the communication was awesome. I will be getting all of my signage and vinyl lettering through them now. Best place for signs in the DMV!

De
Review №14

Gem Graphics is a simply, a Gem!! Ive used them twice for company related product and they turned out perfect. Monica is wonderful to work with and is very creative. I recommend trying them out!

Ja
Review №15

Gem Graphics were super helpful and efficient. I am thrilled with the design and end product. I would highly recommend. -The Tot Brain Team

Ra
Review №16

I found this gem of a shop by doing a search and I was so pleased and happy with the work. Monica was so helpful, cheerful and they have me as a customer. The service was prompt and efficient. Thank you for making such a stressful time a smooth and stress free time.Thank you,RT

Ak
Review №17

Great place for everything! Signs, banners, decals and clothing. Good prices and fast work. Thank you

Ed
Review №18

Great customer service and I love their wrap

Ch
Review №19

Gem Graphics did a whole branding package for my company from car wrap to printing flyers any many more. Highly professional personnel with affordable price.

J
Review №20

Great products and great service! They made us some really nice banners for our landscape trailers, and some truck lettering. Highly recommended.

Va
Review №21

We use Gem Graphics for all our graphic needs from car wraps to signs and embroidery. They’re great! Quality work at affordable prices. I highly recommend them!!!

Al
Review №22

I love Gem Graphics and highly recommend them. I worked with Esteban for printing a large quantity order of yard signs for our school seniors. He provided me fantastic customer service, excellent quality signs and offered very affordable pricing. A+++

Jh
Review №23

Working with Esteban has been an awesome experience. He has wrap my Toyota Camry as well as my Toyota Corolla. He has done such a great job, that I have already hired him to do business cards, give away goodies, and my entire exterior in the office. He is very pleasant to work with and a great digital designer. He can make anything possible, to help your business grow. Highly recommended. Thank you, Esteban and his team.

Vi
Review №24

I highly recommend this company gem graphicsEsteban is very professional and will work with you I’m very happy with the service.

Ev
Review №25

Amazing service and products. We order banners, signage, posters, flyers, step & repeats, pull up banners and more from them and have always been satisfied on price and service. Amazing customer service when there are rush orders or any issues with an order that was delivered!

N
Review №26

Excellent service, Ive been working with Gem Graphics for a few years and they always do a great job.I am very happy with their products and service.Thank you Gem Graphics!!!

Kr
Review №27

I got some team shirts made for the annual lupus walk and it was a breeze. I emailed Gem Graphics and they were so helpful and accommodating! Im super happy with how they turned out and plan to use them again next year. The turn around time was also very quick!

Bl
Review №28

We had Gem Graphics install a sign in our law office reception area. Monica was very helpful in designing the perfect signage, which was installed as planned, both on time and within the budget we discussed beforehand. I would highly recommend this company for all of your signage and graphic designed needs.

Al
Review №29

Very happy with the work of GemGraphics has provided to me. Esteban and his team did a excellent work in my business car. I recommend to everybody that need a professional car wrap service with the best price. Thank you guys!

Fr
Review №30

Monica and her team have made the process very simple. After comparing pricing and details of a sign we wanted to put up in our LASIK surgical room we narrowed it down to two options. They were extremely professional and pricing was reasonable. In just one week were they at our office installing the sign. They were great! Thanks Gem Graphics!

An
Review №31

I choose them because of the reviews online, and I can say they exceed my expectations. We just need our logo on vinyl lettering, but He tooks the time to review it and make sure that will print correctly since it has gradients Colors on it. I really didn’t expect them to take care about our design since we just ask them to print it. But, they want everything to look perfect and professional. I recommended them 110%, and I will continue to choose them in the future. thank you guys.

Ma
Review №32

Excellent job! I had a super rush 1-day turn around on some buttons we needed for an event and they made it happen. Good prices, good people and quality product - thanks guys!

Vi
Review №33

Very professional, courteous, and easy to work with. They were quick to make adjustments when needed. Always keep up the high standards in quality. Highly recommend.

Ki
Review №34

Monica goes above and beyond to exceed expectations in every area from pricing to quality to superb client service. She is fast to respond, provides suggestions and again the quality is excellent and she has a fabulous can do attitude!

Gi
Review №35

Gem Graphics LLC offer an excellent customer service and quality products, they took the time to understand and explain the best options to get the best results with my business cards. I recommend them 100%, because the price, quality and results. Just the quality that I was looking for.

St
Review №36

GemGraphics wrapped our company van and it looks incredible. They were very efficient and accomodating, and offered digital mock-ups so we could see the final work before it was even started. Also, the cost was great. A great experience all around.

My
Review №37

Monica at Gem Graphics has been an absolute gem for our moving company MyProMovers! They always provide high quality prints, t-shirts and do a great job each and every single time we call in for a new order. Not only do they provide a great product, they are some of the friendliest people we know! I would recommend everyone use Gem Graphics for all of their printing, signs and tshirts. Thanks for everything, Monica!

Ve
Review №38

Great people, excellent price, they help us to create the best design for our van.We make a good choice, we definitely will use them again in the future.

Ma
Review №39

Look no further, Gem graphics is awesome! I recently called what felt like all of the printing places in the DMV for a print job for an upcoming gender reveal. I called Gem with a short turn around and it was done by the next day. If you live in DC, it’s a little bit of a hike to get there in rush hour traffic. I felt so bad because I was running late and was held up in traffic but they were so accommodating and waited for me to come and pick up my order - talk about customer service! The final product is clean and absolutely beautiful. No issues with the resolution or clarity and the colors are perfect. I will definitely call on Gem for my next print job.

St
Review №40

Wow! I love Gem Graphics! They did great work on two t-shirt projects with lettering, etc. They have the best customer service too.

Ma
Review №41

Im working with this company and they are so nice im very happy with the service and really good prices, friendly people

Se
Review №42

The staff is great, very committed, always meet deadlines and are able to help with custom solutions for our clients. Very good price and quality!

Ka
Review №43

I ordered a banner from Gemgraphics in a rush and they delivered the banner the next day and the quality was amazing.Thanks to all of you for your assistance with my project and for helping me to meet an all important deadline.

Vj
Review №44

As a realtor I use custom rider signs for all of my properties. Gem graphics never disappoints with their turnaround time and quality of work.

Lu
Review №45

They went above and beyond with the service. I was on a tight deadline for an event in Washington, D.C., my emails were responded instantly, and they made it happen. Very professional and bilingual staff in Spanish.

Ch
Review №46

Wonderful service! I had same day response to a rush order! And the office set aside a busy day to fit me in and even have it day the same day!! Above and beyond!! Will definitely use again and again and a again!!!!!!

Lu
Review №47

Gem printed work for one of my work trucks. Friendly and professional

Da
Review №48

Excellent customer service, quick turnaround speak both English and Spanish. Great desire to help you with your custom projects!

Fr
Review №49

I am client for 7 years and I am so happy with the service they are giving me excellent services... they are very professionals and their work is awesome !!!

Ch
Review №50

Great vinyl print and quick at a price that beat all of my other quotes. Very happy.

be
Review №51

I came to do some snickers in rush and Stebban did excellent work, very polite and professional.

St
Review №52

Thank you Gem Graphics for helping my company come up with a very simple yet effective design.

Tr
Review №53

Theyre great and keep me coming back . Excellent business

be
Review №54

If there was a possibility to give less then a star, I absolutely would. After searching for a year for a company to do my very odd request for work, a coworker found this one. We finally contacted them and gave them our countertop to wrap with a custom image. The emails I received were not very professional although for some reason a lot of places I have dealt with recently dont email too professionally anyway. We gave them the countertop 6/29/17 and was told it would be done 7/5 or 7/6. We expected calls the 4th, 5th, and 6th and never received any, not even an email. I had reached out, tried to call and email to ask about the update on the countertop since they were past the date they said and didnt contact us but my emails were ignored and the phone calls were going straight to voicemail. When they finally called back they told my coworker to come pick it up by 7/12 and 7/13 (a week after they originally said). After hearing this, I was furious and decided to write my first review. Uncalled for on how I reacted to the situation, yes, but what they did about it added onto the lack of professionalism. Still without answers to my questions about my countertop, Monica emailed me asking about why I gave a two star review. Knowing she was now waiting for my email, I asked my questions again. Instead of answering my questions she called our office and asked to speak with me. I had left for the day so the person to answer the phone told her to email me. The email I received was her telling me they were denying our job now because of the review. She said that her reasoning was that if we gave a two star review before they even started then she believes we will not be satisfied. So on top of denying the job and ignoring emails and being unprofessional, they havent even started. When I asked why they hadnt started when they have had the countertop for over a week when telling us it would be a total of 4 days. Her response to that was that they needed to get materials and it took 5 days to get there and she explained that to my coworker over the phone when they finally called us back, I then apologized that he didnt tell me and I wasnt aware although we shouldve been notified when they had to order it. Upon discussing the situation with my coworkers, the one that was on the phone with her earlier said that she never said that. When he picked up the countertop the next day, the end pieces look to be torn off. Id like to think that it just happened but after the way I have been treated and my coworker had been treated I doubt that it was an accident. Sure, they have the right to deny us that but it isnt professional to take a review personal and to deny business instead of taking care of the issue. In any other interaction like this, a company would apologize and see what they could do to fix the situation. I am beyond disappointed in the way that me and the rest of my company was treated. My coworker that was taking care of the actual countertop had a huge deal they were going to use them for as well so on top of losing our $160 they also lost out on possibly $10,000.

Gi
Review №55

Have been working with this company for 5 years. They have the best customer service and the best quality of work.

Ge
Review №56

Excellet service, fair prices, and friendly customer service

lu
Review №57

Excellent work reasonable prices

br
Review №58

-fantastic people, creating fantastic work, kudos to you Gem.

An
Review №59

Fast and trustful!

Pe
Review №60

Excellent service # 1 in MVA area

Information
100 Photos
60 Comments
4.9 Rating
  • Address:15209 Frederick Rd #201, Rockville, MD 20850, United States
  • Site:http://gemgraphics.net/
  • Phone:+1 240-654-1302
Categories
  • Banner store
  • Sign shop
  • Commercial printer
  • Custom t-shirt store
  • Digital printer
  • Print shop
  • Screen printer
  • Website designer
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–5:30PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Online appointments:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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