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Samstores
5410 Newport Dr #34, Rolling Meadows, IL 60008, United States
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Samstores
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RO
Review №1

I caught Sam Electronics Inc trying to cheat me.They tried to sell me a used Rowenta iron as a new Rowenta iron.They advertised on their website that they had good stock on a Rowenta Iron. I ordered the iron on line.Two days after I had place the order received a used iron shipped from a thrift store in Washington. I could not find anywhere that the thrift store had received money from me, so I called the store to speak to the person who had left a very nice thank you letter addressed to me with the order. She told me the order had been place by someone else with my address as a ship to. I told her that I was expecting a new iron from Sams and I would return it. She said a used iron has no value and to give it to Goodwill.I called Sams and spoke to Wally. He said I had received the iron I ordered. We compared tracking numbers and they were the same. When I told him the iron was used he acted like it had happened before and he said he would send a call tag for the return. He denyed buying it from a thrift store.I again called the thrift store and told the the story. She said she had just gotten a return request through ebay for the iron. I told her I would return it to her. She said do not return, i do not want the iron back and I will refund their and you can donate the iron.I called Wally again and asked for the refund. He refused until the iron was returned to them. I shipped it back, but they still have refused to refund my money and lie about what happened.

Sh
Review №2

Best place for shopping. Always a great experience shopping. Fast delivery and quick response on queries.

sh
Review №3

Horrible service in every imaginable aspect. Multiple Wrong items shipped or not shipped at all. Obnoxious people on the phone insulting the clients and blaming them for their own incompetence. It is also the storefront for Worldwide Voltage site.DO NOT WORK WITH THEM. You will have a horrible experience guranteed, and will not get everything you ordered in time (they did refund us after insulting us on the phone).

Mi
Review №4

I have been working with the SamStores Electronics team for roughly a year. Always a pleasure to deal with and a great product to buy for my online retail business. Consistent high margins always great brands and always able to help me get my product listed with maximum exposure on Amazon and eBay with no extra crash course fee! Well worth every penny

na
Review №5

A good and helpful store. The prices are competitive and the service is reliable and efficient. The packaging is very good. Recommended to my friend and family.

We
Review №6

Bought a pair of hearing aids from this place, the tip of the hearing aid fell in the ear canal twice, i had to go to the minor emergency clinic to have them taken out. They beeped from day one, the store refused to replace them and said they can repair therm for a fee of $200.00. Very unhappy with the purchase,

Ri
Review №7

I have been a satisfied customer of SamStores Electronics since 2014. I ordered many gadgets (from USA) & get it in time without any hassle. Price were reasonable compare to others. I definitely recommend them as a consumer, if someone wants to purchase any goods from USA, UK, India or from somewhere else, don’t be late.

Fe
Review №8

The staff were very nice and friendly! They helped us find everything that we needed and had patience. They made sure that what we were getting was the right thing to get and our experience was very nice!

Ch
Review №9

Best place for shopping genuine products from abroad. They reply on time and communicate well which for me is very important and the product was also packed well and reached me in best condition. Thank you!

Tw
Review №10

I am very pleased with the service that SamStores Electronics has provided me. The Sales Team & the Customer Service are very helpful & friendly. I would highly recommend them.

we
Review №11

Helpful friendly associates, well stocked with good deals, clean store, easy to find things. Parking is easy, and getting in and out is not difficult. Rarely a long wait time for customer service.

ch
Review №12

The best shop to buying electronic stuff. The items are cheap and awesome. Also, there are always people for help. I love it.

EL
Review №13

SamStores Electronics was great to deal with. They explained everything upfront, how they can help you, and even other solutions.

Gl
Review №14

Awesome Products and Excellent service from SamStores.Got the washer dryer faster than expected. I will buy from Samstores again.

ke
Review №15

Great Shopping Experience

Aj
Review №16

Called the store as the site suggested that I should do about shipping prices and about an item that I want... was ungraciously and unwelcomly greeted by a representative with a strong Indian accent who seemed to be passing himself of as some non-Indian man by the name of Peter and the last name he gave me was indistinguishable but sounded European not Idian or Asian at all. He basically told me I was someone just calling that was not invested in the merchandise and that I probably had nothing better else to do but waste peoples time and his. That he knows how to handle phone calls and people like me and hung up on me after I asked to speak to management and was told no supervisor was there and to email the company if I wanted answers. When I asked to speak to another associate after my second call and for a second time getting him on the line he told me that he was the only one handling calls and that the other 6 associates were busy and referred me to an email that he said I would find on the site... and hung up on me again. I will never shop here the behavior and lack of customer service is grossly negligent and only if the owner was aware

Em
Review №17

This TV is simply excellent in every detail. The picture quality is the best Ive ever seen---crisp, rich and vibrant colors make viewing a pleasure. I cannot believe how much better my PS4 games look while playing on this wonderful TV. Folks, get this TV. You will not be disappointed at all. This is truly smart and I cant wait to get the smart remote. So far so good. Im totally satisfied with this purchase without breaking the bank. A variety of features this TV has to the point theres very little you would need to appreciate its simplicity and appsThe unit was well packaged and came with no damage. Delivery on point. No regrets. Would recommend SamStores Electronic to anyone.

Ma
Review №18

I glad to be able to resolve everything with Sam Stores, they have a great great management team. All orders are reviewed for accuracy, and immediately processed. I am back to business with them, also referring tens of customers to them. All items work great, flawless. I did appreciate their feedback calls.

Jo
Review №19

Great place to shop for Region Free DVD Players, Voltage Converters, 220V Appliances.

Si
Review №20

Its👍 so faster good excellent SELLER 😁💓

Em
Review №21

Got it for my office. Voltage, heating is quick. Using it to heat water, make green tea for our staff of 10.Very good product. Easy to use and clean. Make sure you boil multiple cycles of water before use.

Je
Review №22

I am not a new customer of Sam Stores, Earlier also I have purchased many home appliances from this store. The team here has always shown great customer service. Their packaging is secured and safe. I have always received my ordered items on time and in secured packaging. Also I liked the way their payment gateway operates. It offered me a hassle-free payment transaction.

ke
Review №23

Horrible customer service...rude voice tone over the phone not willing to help and formost not interested to sell overseas nor domestic.Didnt know shipment fees, duties nothing completely ignorant.Do not recommend look elsewhere!!

Va
Review №24

Great deals ! Great Products ! Great Services ! Sam Stores is one of the e-commerce portal for electronics. Thanks Sam Stores! for your excellent products. I really very happy with you services. Recommended to others also :)

Ph
Review №25

This company is a SCAM! They are a fraudulent store... After 45 days, sent me the wrong item, cheaper version of what I have purchased. Most of their products are still in China. Also they promised me a refund that was never sent. I just was asking for the correct product or my money back. They also lied to us every time I got them on the phone, about shipping the item, no invoice or tracking was ever provided. After that they were trying to extort more money! Please do yourself a favor, do not waste your time or money with this company. Their low prices have a reason, it is to overcome the bad reputation they have. And for last, their Call Center is a mess and most of the time is operated by some lazy guys. So be sure that if you are finding yourself in need to call them by any reason, you are also probably doomed.

a.
Review №26

Bought a Samsung wifi surveillance Camera. It did not work. Returned it with their return auth. and their UPS label. Tracked the package, they received it. Refused refund, said they didnt receive it.

Aa
Review №27

Thanks Sam Stores! I find your store a good place to buy genuine home appliances. I bought a blender at an amazing price. It is just the same as was mentioned on the website. The parts are genuine and the delivery was on time. I am 100% percent satisfied with your services. I will surely recommend others to buy home appliances from Sam Stores

Ka
Review №28

Got a very good deal on 1.5-liter blender. Material quality is awesome and sound insulation is good,Doesn’t make a lot of noise, it is considerably more silent than my previous one. Overall my mom is very happy .Thanks to Sam Stores .

Fk
Review №29

What an amazing services of Sam Stores and products too good. Really nice store and customer service. A real customer expects 2 qualities from any online store i.e. best service and product which both qualities have in Sam Stores. Thanks Sam Stores ! :)

tr
Review №30

This store gave me everything in 220 volts products for the best price and service.Also there was no tax . I got a discounted shipping and everything was picture perfect.Some time you feel happy when you great deal to back you up with great service.Samstores make you fell that way.When we compared them with other stores. Honestly speaking we saved more than $1200.00 on my $6500 purchase of all my household appliances and some Televions we ordered. If you are looking for 220 volts product please check with them once before you buy anywhere.

fi
Review №31

Samstores exceeded my expectations. I definitely will shop Samstores again because competitive prices and outstanding customer satisfaction. I also will recommend Samstores to friends and family.

Ni
Review №32

Highly recommend this store to buy electronics. I had best experience with Sam Stores so, thats why I want people go with Sam Stores services. :)

Wo
Review №33

I just received my new phone which working fine. Thanks Sam Stores for your best and on time services! :)

Go
Review №34

THIS PLACE IS A SCAM! BUYER BEWARE! I ordered a new air cigar cooler on Dec 4th 2018 and as of Feb 1st 2019 I have never received it. The total cost was $273.99 with shipping. I have called multiple times and have never been given any information as to when this will arrive. I’ve only been told we are waiting on a container to come in. Apparently they don’t even stock this stuff. Now I have to go through the process of trying to dispute this charge on my credit card. This should be illegal!

A
Review №35

Best service ever and super patient and knowledgeable!! Would highly recommend Samstores and the team here for all your phone needs.

Jo
Review №36

WOW! Received a brand new cooktop with excellent packing. I have received exactly the same what was promised. I would highly recommend choosing Sam Stores for buying kitchen appliances. It is a worth place to get fabulous deals.

Ka
Review №37

Bought a phone, for a surprise gift. Got it in on a very timely manner, great customer service. Highly recommend Samstores to anyone for their electronic purchases.

Ad
Review №38

I have an excellent experience doing business with SamStores! I bought a refrigerator for my new house. SamStores Customer service is awesome and Prices that no one can beat. I got 99% of product knowledge help from staff and got my refrigerator on time.I am very satisfied with the service and of course, recommend other to buy from this store.

ME
Review №39

I have been a loyal customer of SamStores Electronics since many years and I am really happy seeing SamStores expanding so hugely over the years. Congratulations Samstores Electronics for the amazing expansion. Ciao

Ja
Review №40

Bought a phone and it works great. My experience purchasing from Samstores has been highly satisfactory.

Ma
Review №41

I didn’t think of this to be true, but it is! I have been searching for the GSM Unlocked model of iPhone Xs max around different websites, but I finally found one at a fantastic offer here. I am fully satisfied by the product and believe me, not a hoax, would recommend SamStores to all.

Au
Review №42

I would like to spread my opinion on the best online store samstores, for any Electronics items. I am a regular customer of this store and I will give 100% of my satisfaction. Great people working with appreciate samstores and entire staff.

Am
Review №43

SamStores is wonderful and product is a super & a wonderful price. Great shipping service, couldnt be any more happier. I would recommend SamStores Electronic to any one.

Hi
Review №44

I recently bought a sharp silver microwave. Im satisfied with the product. I like samstores they have amazing customer service!

Di
Review №45

I am looking for a pressure cooker. Multiple and excellent choices. All for reasonable prices. Friendly staff.

Al
Review №46

I love working for this company, they are always providing new opportunities and being a global leader in electronics I feel proud selling products to our customers.

An
Review №47

I bought couple of appliances for my home, really happy with my purchase.

Fi
Review №48

Best deal on Sam Stores! This store is really awesome I like its services and products.

Jo
Review №49

Best store i have ever seen and best service that to after sales....excellent job done by the staff.

Wa
Review №50

I would recommend this stores to all online buyers specially looking for great product & deals.

Sa
Review №51

Im a regular customer of SamStores because of their genuine and best price product. Thanks you for best price and service. Thanks!

Ma
Review №52

Found what I was looking for, salesperson was very professional. Warehouse staff fast and courteous. Was done with the purchase in less than an hour.

Ba
Review №53

Found what I was looking for, salesperson was very professional. Warehouse staff fast and courteous. Was done with the purchase in less than an hour.

Me
Review №54

Buyer beware. Bought a TV from this vendor that never had a TV picture after trying for 3 weeks to get it to work. Then they kept 30% of purchase prices as a restocking charge on an obviously defective item. Their customer service provides the runaround as much as possible. I have filed a complaint with the Better Business Bureau and Attorney Generals office to let others know that this company has unscrupulous business practices.UPDATE: Good news, Samstores contacted me to remedy the situation and they showed in good faith that their customers are important to their business.

Em
Review №55

Samstores is the most secured online electronics website that have good range of products for multisystem LCD tvs and that too at surprising price when compared with other stores. I trust this store a lot now and looking forward to do more shopping.

Me
Review №56

I had made many purchases in the past 5 years from Samstores. This is one of my preferred merchants to deal with. Great customer service oriented to solve any problems.

MU
Review №57

I bought washer and dryer for my mother, got them in just two days. Better than expected and cheaper as compared to other online stores . I highly recommend them for all sorts of electronics.

So
Review №58

Good electronics shop, good product and great customer satisfaction thank you!

Gi
Review №59

Thanks Sam Stores for the quick delivery of my new Samsung Galaxy Note 4. I was eagerly waiting for it. This Smartphone has an elegant look and feel. I have been using this phone for more than a week now and am enjoying a lot. The screen is good and the camera is perfect for capturing memorable moments. Overall, it’s a great value smartphone and I have been recommending this device to all of my friends. I also recommend Sam Stores as the best place to buy any electronic product.

Va
Review №60

Fraudulent store, gave me a run around for 5 days, never sent my item. Wanted more money, lied every time I got them on the phone, about shipping the item, no invoice or tracking was ever provided, tried to extort more money! Do yourself a favor, dont waste your time!

Tr
Review №61

Recently bought a Microwave 220 Volts, got perfect product & delivery was on time!

Ja
Review №62

Great place to buy appliances and electronics at low prices.

Ca
Review №63

I had a great experience shopping from SamStores Electronics store which has got wide range of great electronics products at best prices.

Ni
Review №64

Order number 28629order date - Nov 10th 2015I got my Samsung Note 4 phone on time.Thank you for the quick delivery and the hassle free process !

Pa
Review №65

I bought 4 iPhone and I got them pretty quick and excellent customer service, brand new phones great price

Te
Review №66

I will definitely recommend this company to anyone who is shopping for electronics items and especially for TV. They have what no one does and that is variety in their products. Thank you Samstores.

no
Review №67

Just got my washer and dryer delivery on time great service!!!!

wa
Review №68

Great site for voltage converters and region free dvd players,

AJ
Review №69

Sold me 2 frankensteined iPhone5s as BRAND NEW but included both a defective phone and 2 sets of knockoff apple (non-certified) accessories from china. One had an ND model number indicating it was a replacement phone and not new. Both phones had boxes that had reprinted labels that were obviously NOT created by Apple as they look like an inkjet printer made them. Samstores refused to refund our return shipping cost and the cost to replace the bogus accessories. They offered a fraction of the money we spent in a partial refund. Their customer service person called at 7am and berated us for filing a claim against them and proceeded to tell us our company was trying to scam them. What a joke! Bad business, dont buy anything from them.

Gl
Review №70

They delivered my 220 volts washer & dryer on timeBrand new in box. Will order again

Sa
Review №71

Got my Brand new Samsung galaxy Edge on timeWill come back for more .👍

Pa
Review №72

Nice

Information
1 Photos
72 Comments
4.5 Rating
  • Address:5410 Newport Dr #34, Rolling Meadows, IL 60008, United States
  • Site:https://samstores.com/
  • Phone:+1 800-726-9493
Categories
  • Appliance store
  • Electronics store
  • Cell phone store
  • Computer store
  • Kitchen supply store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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